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Reviews of Harbour Inn

4 out of 5
Harbour Inn
Commercial Road, Porthleven, Helston, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 137 reviews" "
Rating 8 - Good. 30 out of 137 reviews" "
Rating 6 - Okay. 9 out of 137 reviews" "
Rating 4 - Poor. 5 out of 137 reviews" "
Rating 2 - Terrible. 0 out of 137 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done all round
Clean, comfy and cosy. Nice little touches like Nespresso coffee machine and bedside radio and modern large TV. Staff couldn’t have been more helpful or friendly. Well done 👍
Stayed 1 night in Dec 2023

10/10 Excellent

Philippa

Stayed 1 night in Oct 2023

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Phillip

Travelled with partner
Liked: Staff & service, amenities
The property bed room that we stayed in needed the bathroom shower to have a dame good clean .
Stayed 1 night in Oct 2023

10/10 Excellent

Duncan

Stayed 2 nights in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay and loved the boutique bedrooms. Very friendly and would like to mention David, a waiter in the restaurant, a lovely friendly lad who made us feel very welcome. He should get promotion! Thank you.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kath

Stayed 1 night in Aug 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We so enjoyed our short stay. The room was just amazing and spotless. Staff were very helpful and a great atmosphere in the bar. Most definitely returning before Christmas.
Stayed 1 night in Aug 2023

10/10 Excellent

Juliet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faby
Good food Plenty of parking up steep hills all around Right on harbour Fabulous terrace Dog friendly
Stayed 1 night in Aug 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place...very professional
a really well managed opperation on all fronts. no a gastro pub but a top end pub with 4 star bedrooms...thanks.
Stayed 1 night in Aug 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Portia

Stayed 1 night in Oct 2022

10/10 Excellent

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Harbour Inn Manager on 21 May 2023
Mark, we really appreciate your positive review! Thank you, and have a fantastic day!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff, easy to get by bus
The staff at the Harbour Inn were very friendly and helpful. Room was spotless and comfortable with a picturesque view of the harbour. We enjoyed a great evening meal at the hotel after a fairly strenuous cliff top walk to Praa Sands. The hotel is convenient for public transport being about 100 metres from the hourly Penzance to Falmouth bus.
Stayed 1 night in Sep 2022

8/10 Good

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a harbour side view which was lovely to look at but the constant banging of the harbour lock kept me awake for a while. The food is excellent as is the service from very friendly staff.
Stayed 1 night in Sep 2022
Response from Harbour Inn Manager on 21 May 2023
Linda, we are so happy to read such a great review about Harbour Inn accommodation, Porthleven! Best wishes, Harbour Inn accommodation, Porthleven General Manager

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely inn with really nice rooms. The location is perfect right by the harbour. The food was excellent and staff were really friendly. My wife who is coliaec could get a lot of gluten free options. The breakfast was also very good. A great place to stay in a lovely area
Stayed 1 night in Sep 2022
Response from Harbour Inn Manager on 21 May 2023
Tony, thank you for your kind words and this wonderful review!

10/10 Excellent

Caspar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff food awesome great location all round lovely place 😊
Stayed 2 nights in May 2022

8/10 Good

Malcolm

Liked: Property conditions & facilities, room comfort
value
Great hotel right on harbour. Good value and a store for the bikes!
Stayed 1 night in May 2022

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

L

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was standard but comfortable and clean. Dining (breakfast and dinner) was delicious! Even cancelled our second evening reservation elsewhere to eat here again. Perfect location.
Stayed 2 nights in Dec 2021

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Superb spacious bedroom suite in lovely inn in great location harbour-side. Decor throughout all modern, tasteful and delightful. Very clean. Wonderful bedroom views over the harbour.
Stayed 2 nights in Sep 2021

8/10 Good

DAVID

Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent boutique style room, high class furniture, bathroom fixtures and fittings good quality. Weather very hot but room remained cool. Great views of the harbour from the room. Restaurant food also excellent with very helpful cheerful staff. Great place to stay.
Stayed 1 night in Jul 2021
Response from Harbour Inn Manager on 21 Aug 2023
Verified Traveler, thank you for sharing your positive experience!

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem of hotel in Beautiful Harbour
A beautiful harbour, quiet and less busy than the larger resorts. The Harbour Hotel is classically beautiful and well positioned for all the amenities. A long sandy beach just around the end of the harbour and more than enough cliff walks to satisfy the hardiest of walkers. The staff were so friendly and accommodating even in the Covid restricted time.This is a gem of a place to stay and will definitely return.
Stayed 2 nights in Jul 2021

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly efficient staff
Excellent location and inn. Very friendly and efficient staff too. I was a bit disappointed however that there was no option of any fresh fruit at breakfast.
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not like some of the food which seemed semi-pre cooked and so tough to eat.
Stayed 1 night in Jun 2021
Response from Harbour Inn Manager on 21 Aug 2023
Hi Verified Traveler, thank you for your feedback regarding your recent visit to Harbour Inn accommodation, Porthleven. We strive to ensure our guests have the best experience possible when visiting us, and we’re disappointed not to have met your expectations. We have taken your feedback onboard and endeavour to guarantee that when you hopefully visit us again, we deliver the best experience possible.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
25 C degree outside but radiator was still warm on the corridor.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Cornish hospitality
Dog friendly room was perfect with the external staircase meaning we could easily take the dogs out last thing at night and first thing in the morning without disturbing anyone else. Very friendly, Covid rules have made things more difficult for them but visitors should remember to be patient as its a great place to stay or have food and drink
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Harbour Hotel - the location is perfect with so many things to see and do right on the doorstep. The room was small but very clean and well decorated with plenty of storage and a fabulous shower. Sadly we were too late to book a harbour view room, but we will plan earlier next time! Breakfast was varied and well cooked - we didn't try the other meals as there are so many other places we wanted to try in Porthleven. The staff are fabulous - nothing was too much trouble! The only slight niggle is the parking - there are only approx 6 spaces behind the hotel so you are very lucky to get a space. We will return soon :D
Stayed 6 nights in May 2021
Response from Harbour Inn Manager on 21 Aug 2023
Verified Traveler, thank you for your review of Harbour Inn accommodation, Porthleven. All feedback is greatly appreciated, and we love to hear that guests have enjoyed their visit. We’re looking forward to welcoming you back soon.

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely return so lovely
What a beautiful little place. We had a harbour view room everything was perfect. The social distancing, the service, the room, the staff, the breakfast was beautiful. The Christmas decorating was so lovely and it was just what we needed.
Stayed 1 night in Dec 2020
Response from Reservation Team on 18 Dec 2020
Thank you for the lovely review, we look forward to welcoming you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020
Response from Reservations on 6 Nov 2020
Thank you for your review, we are pleased you enjoyed your stay and we do hope you will come and stay with us in the future

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Reservations on 25 Nov 2020
Thank you for your review, we are delighted you enjoyed your stay with us and we do hope you will come and stay with us in the future

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop over!
Nice pub in great location, staff very friendly and accommodating. Nice bathroom, very clean and proper shower in a good size cubicle. Sticky toffee pudding to die for!
Stayed 1 night in Oct 2020
Response from Reservations on 25 Nov 2020
Thank you for your review, we are delighted you enjoyed your stay with us and we do hope you will come and stay with us in the future

10/10 Excellent

Mark l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Reservations on 25 Nov 2020
Thank you for your review, we are delighted you enjoyed your stay with us and we do hope you will come and stay with us in the future

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great location. All staff very friendly and room was lovely and clean. Would definitely stay here again.
Stayed 4 nights in Oct 2020
Response from Reservation Team on 16 Oct 2020
thank you, we're glad you had such a lovely stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
2 night get away - pretty place
Beautiful looking hotel/bar right on the harbours edge, use to hotels with lounges so disappointed that the only place to sit is the bar. Bed extremely comfortable Shower room beautiful, wardrobes and cabinets could all do with paint... Noisy room next to the electric pump! Smiley service, good breakfast. No view from our room. Social distancing practiced.
Stayed 2 nights in Aug 2020
Response from Reservations on 1 Sept 2020
Thank you for the review, we appreciate you taking the time to write us feedback!

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from Reservations on 31 Aug 2020
Thank you for taking the time to review, we appreciate it!

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020
Response from Reservations on 5 Aug 2020
Thank you for this wonderful review, we are delighted you enjoyed your time with us and we do hope you will come and stay with us in the future

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent accommodation and friendly
Stayed 1 night in Mar 2020
Response from CR on 9 Mar 2020
Thank you so much! We hope to welcome you back in the future!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from CR on 4 Feb 2020
Thank you for the 10/10 review, we hope to welcome you again in the future!

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Reservations on 27 Jan 2020
Thank you Clive for the great review, glad you enjoyed your stay and hopefully see you again in the future!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in perfect location.
The room was modern, spacious and spotlessly clean, the staff were friendly and very helpful and the breakfast was excellent. The location was perfect being right on the harbour side.
Stayed 2 nights in Jan 2020
Response from Reservations on 6 Jan 2020
Thank you Jason for this great review, we are pleased you enjoyed your time with us and we do hope to see you back again very soon

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Reservations on 20 Dec 2019
Thank you Paul for your feedback, we are delighted you enjoyed your time with us and we do hope to see you back again very soon!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic place to stay, great food, lovely atmosphere and good sized rooms. Simon checked us in and was around our first couple of days. He was absolutely fantastic. He really made us feel most welcomed when vompared to the rest of the staff around. 5* to Simon!
Stayed 2 nights in Nov 2019
Response from Reservations on 6 Nov 2019
Thank you very much for this review, we are pleased you enjoyed your time with us and we do hope to see you back again very soon

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Reservations on 15 Nov 2019
Thank you for your feedback. We are sorry to hear your experience with ourselves wasn't to our usually high standard. We do hope you will return in the near future