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Reviews of Scandic Paasi

4 out of 5
Scandic Paasi
Paasivuorenkatu 5 B, Helsinki

Reviews

8.8

Excellent

Rating 10 - Excellent. 460 out of 1001 reviews" "
Rating 8 - Good. 443 out of 1001 reviews" "
Rating 6 - Okay. 76 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
Amazing. Great decor. Great service.
Stayed 1 night in Jan 2024
Response from Jani / Duty manager on 8 Jan 2024
Hey. Thank you for the review! Welcome back in the future. Sincerely,

10/10 Excellent

Jonathan, Frome

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Amazing breakfast options
Stayed 2 nights in Nov 2023
Response from Sofi/Duty Manager on 18 Nov 2023
Dear Jonathan, thank you for your stay and time to give us such an amazing review! We are extremely happy to see you have enjoyed your stay and our tasty buffet breakfast has given you good energy for the day. Have a lovely winter time and warmly welcome back soon as our guest!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and team, rooms require refreshment
Perfect location, great team, very good breakfast including Finnish meals. Bit old design, one part of the glass shower doors in the room was missing.
Stayed 2 nights in Sep 2023
Response from Kirsi / Front Desk Scandic Paasi on 8 Nov 2023
Hello,Thank you for being our guest here at Scandic Paas and taking the time to give feedback about your stay.Have a nice end of the year and I hope you will be our guest again!Best regardsKirsi KajastieDuty ManagerScandic Paasi & Scandic Hakaniemi

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 5 nights in Jul 2023
Response from GM on 31 Jul 2023
Dear Didier, Thanks for the 10 out of 10 score. We are so pleased to hear that you enjoyed your stay with us. Welcome back. Sincerely,Riitta Sillanpää

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Location was excellent. Front desk reception staff was also excellent. Family loved the breakfast buffet! Would definitely stay here again.
Stayed 2 nights in Jul 2023
Response from GM on 31 Jul 2023
Dear Anonymous, Thank you for the 10 out of 10 score. We look forward welcoming you again. Sincerely,Riitta Sillanpää

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in quiet setting
Excellent hotel away from main roads. Easy walk into the centre of Helsinki. My only complaint is regarding the breakfast - this was fine except that there was no espresso- type coffee and the fruit options were limited. Otherwise, everything was very good.
Stayed 2 nights in Jun 2023
Response from Sofi/Duty manager on 19 Jun 2023
Dear Lawrence, thank you for your stay and time to write us such a beautiful and positive feedback! We are thrilled to see you have enjoyed your stay. We will let our breakfast manager know about this improvement idea regarding the espresso machine and adding even more fruit options. We wish you a lovely summer time and warmly welcome back as our guest! :)

10/10 Excellent

Danielle, Bradford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large hotel, nice breakfast and lobby area with a little shop for travel essentials.
Stayed 4 nights in May 2023
Response from GM on 25 May 2023
Dear Danielle, Thank you so much 5 out of 5 review and comments. We do hear it a lot that our breakfast is very nice. Have a wonderful summer and come see us again. Riitta Sillanpää

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from GM on 25 May 2023
Dear Sharon,Thank you for a full 10 score. Have a wonderful summer and please visit us again. Riitta Sillanpää

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for parkrun
A group of us visited for a parkrun special event and were very well taken care of. The hotel is located opposite a beautiful quiet courtyard, it's modern, clean and the breakfast options for vegans and gluten free were excellent. The location for Tokoinrata parkrun couldn't have been better - less than 5mins walk to the start line! Hotel has fantastic transport links to airport which is a 40min ride away by bus - tram and bus stops are short walk away, along with plenty of eating out options. Special mention to Sofi on reception who was lovely and helpful organising our luggage storage on check out day. 5 stars will recommend to all our parkrun tourism friends!
Stayed 1 night in May 2023
Response from GM on 25 May 2023
Dear Alison, Thank you so much for a detailed review and comments. I appreciate that you mentioned Sofi by name, she is such a sweetheart. Thanks also for recommendations. Have a wonderful summer and lots of running and we hope to see you here again. Riitta Sillanpää

8/10 Good

Kasper

Stayed 5 nights in Feb 2023
Response from General Manager on 27 Mar 2023
Dear Valued Guest, Thank you so much for taking time to respond to a review. We look forward welcoming you again. Sincerely, Riitta Sillanpää

10/10 Excellent

Mindaugas

Stayed 1 night in Jan 2023
Response from Duty Manager on 27 Jan 2023
Hello! Thank you for your wonderful 10/10 review! It is our sincerest intention to meet, if not exceed, the expectations of every guest and I am so happy we succeeded! Please, come and visit us again! Kind regards, Miro/ Duty Manager

10/10 Excellent

JO

Stayed 1 night in Sep 2022
Response from Duty Manager on 23 Sept 2022
Hello, JO! Thank you so much for your feedback! Come and stay with us again! Kind regards, Miro/ Duty Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd visit to this hotel. I like its quirky decor, quiet location & proximity to metro and trams. The staff are friendly and the beds are comforable.
Stayed 8 nights in Jul 2022
Response from GM on 21 Jul 2022
Dear Valued Guest, Thanks for the staying with us at the Scandic Paasi hotel. We appreciate your comments and love having you here. We look forward for your next trip. Sincerely, Riitta Sillanpää General Manager

10/10 Excellent

David

Stayed 1 night in Jun 2022
Response from Duty Manager on 25 Jul 2022
Hello, David! Thank you for your review - I am so glad to see your 10/10 review, this makes me so happy! We are working hard providing our guests with the world class hotel experiences. Should your future travels bring you back to Helsinki, I am looking forward welcoming you again! Kind regards, Miro/ Duty Manager

8/10 Good

Elvar

Stayed 2 nights in May 2022

10/10 Excellent

Julia

Stayed 1 night in Feb 2022

10/10 Excellent

Anniina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Ksenia Kargina/Receptionist on 16 Dec 2021
Thank you for your review and welcome back to Scandic Paasi! Best regards, Ksenia Kargina Receptionist/Scandic Paasi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Some steps from the public transportation.
Stayed 4 nights in Feb 2020

10/10 Excellent

StarfishUnicorn, London

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The front of house team is super friendly and helpful, the breakfast team as well, good all the way. the room cleanliness could be improved but all in all I would happily stay again no probs, have staid 3 times and most likely will again.
Stayed 6 nights in Feb 2020
Response from Duty manager on 23 Feb 2020
Dear StarfishUnicorn, Thank you so much for reviewing our hotel after staying here in Scandic Paasi. We really appreciate your kind words and what delights us most is the fact that you have visited our hotel many times before and likely to do so also in the future. We warmly welcome you back to Scandic Paasi soon again! Kind regards, Hilkka, Duty Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near plenty of transport options but set far enough back from the main road as not to cause unwanted noise in rooms, the hotels breakfast is very good with plenty of selection and the reception staff are welcoming and friendly and always happy to help
Stayed 3 nights in Jan 2020
Response from Duty Manager on 21 Jan 2020
Dear Traveler, Thank you for your nice feedback after staying in our hotel Scandic Paasi. It is great to hear that you enjoyed your stay and especially our quiet rooms. That is very important that you can sleep in peace and quite, there is no traffic noise from outside. I am so happy that you found the reception staff friendly. We do our best all the time to fulfill our guests' expectations and we try to create a warm and welcoming athmosphere among our guests. I am very happy that we have succeeded in that. I wish you a lovely new year and welcome back soon! Kind regards, Hilkka, Duty Manager

8/10 Good

Inkeri, Minnesota, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location — central and close to transportation, shopping, and sights. Very quiet room, friendly and helpful staff, and fine breakfast.
Stayed 3 nights in Jan 2020
Response from Duty Manager on 19 Jan 2020
Dear Inkeri, Thank you for choosing Scandic Paasi for your accommodation here in Helsinki. I am glad that everything went well and you enjoyed your stay. The location of the hotel sure is ideal, within walking distance to city center and easy to reach by public transportation also. I am very happy that you enjoyed the breakfast and found the staff very friendly and helpful. Hope to see you soon again here in Scandic Paasi! With best regards, Hilkka, Duty Manager

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As with every Fin I have every met the staff are wonderful. My only complaint was that the double bed was 2 singles pushed together with a double sheet to hold them together but there were 2 single quilts on them which was a bit odd!!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff...near to the metro and city centre. Just take note there's no sauna in house
Stayed 1 night in Dec 2019

10/10 Excellent

Holley, Prattsburgh New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic cozy hotel with lovely rooms and wonderful staff. ❤️
Stayed 3 nights in Dec 2019
Response from Duty Manager on 28 Dec 2019
Dear Holley, Thank you a lot for your super nice review! It is so nice to hear that everything went well and you enjoyed the room and the cosy athmosphere here at the hotel. I will tell your regards to all our staff memebers because it means a lot to us. Thank you. I wish you a best of luck to the year 2020! Kind regards, Hilkka, Duty manager

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose Scandic Paasi based on other reviews and was not disappointed. Located close to public transit and very easy to get around. The staff was very friendly and helpful especially Johanna. The breakfast was also very good and very accommodating to our early morning tours. Would recommend and would stay again.
Stayed 4 nights in Dec 2019

4/10 Poor

Anton

Travelled with family
Disliked: Cleanliness
what I found in my room
I found a dirty napkin and a dirty toothbrush in the room.
Stayed 1 night in Dec 2019
Response from Duty manager on 28 Dec 2019
Dear Anton, Thank you for your stay in Scandic Paasi. My sincere aplogies for the deficiencies of the housekeeping. Accordning to your message the room has definitely been cleaned poorly, and that doesn't sound like our standards at all. I hope you had a nice stay in Helsinki anyways! We warmly welcome you back to our hotel again! Kind regards, Hilkka, Duty manager

8/10 Good

Agnieszka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but no sauna!
Nice hotel although it does not have a sauna! What?!?!?
Stayed 2 nights in Dec 2019

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Very nice hotel in a good location. All staff were very friendly.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Good location. Staff friendly and helpful. Refurbished in 2012 to be a boutique hotel. Looking a little tired now.
Stayed 1 night in Nov 2019

10/10 Excellent

Leif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Friendly staff, good facilities, quiet setting but within walking distance of centre of town
Stayed 2 nights in Nov 2019

10/10 Excellent

Michael, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, amidst difficult travel situations.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, wish would have more options for vegetarians
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy ti stay in the center of Helsinkt. Good location and helpful staff!!
Stayed 1 night in Oct 2019
Response from Paasi on 19 Oct 2019
Dear Traveler, thank you so much for rating our hotel and giving the full stars! We appreciate it a lot! I am so happy that you enjoyed your stay so much and special thanks for your kind words about our staff. Welcome back to Scandic Paasi soon again! Kind regards, Hilkka, Duty Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location very near metro stop. Room a bit small, but comfortable. Good buffet breakfast. I recommend this to the budget traveler.
Stayed 4 nights in Oct 2019
Response from Paasi on 19 Oct 2019
Dear Michael, Thank you for staying in Scandic Paasi. I am very happy that you had a nice and comfortable stay. It is always great to hear people recommending our hotel. I wish you a lovely Autumn and I hope to have you as our guest also in the future. Best regards, Hilkka Duty Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The decor was lovely, but a bit worn out - might need some refurbishing
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from Paasi on 2 Oct 2019
Dear Traveler, Thank you for staying in Scandic Paasi on your trip to Helsinki. It seems your visit went perfectly and you enjoyed your stay. I warmly welcome you back to Scandic Paasi! Kind regards, Hilkka, Duty Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was way more than I was expecting. The WiFi in the room was adequate for checking emails and travel research - did not try streaming a movie. The water pressure was amazing. The water from the shower gets all over the bathroom floor but it was a great shower. The room was along the size of a New York hotel room.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 4 nights in Aug 2019
Response from Hilkka, Duty manager on 15 Sept 2019
Dear Traveler, Thank you for your stay in our hotel. According to your review there were some things that you were not completely satiedfied with. I wish you had a nice stay in Helsinki anyway. I warmly welcome you back to our hotel! Kind regards, Hilkka, Duty Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with a nice and quite location, although very close to some important bus stops and tram stops. Close to an Rkioski. All in all, I’m very happy with my stay there. Comfortable room with nice staff.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great close to everything On site restaurants are excellent Breakfast varied - something for everyone
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from Hilkka, Duty Manager on 3 Sept 2019
Dear Traveler, Thank you for staying in our hotel, in Scandic Paasi. And a special thanks for giving us such a great review. It means a lot to us. I wish you a super nice Autumn and hope to see you soon again! Kind regards, Hilkka, Duty Manager

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
The cooling system doesn’t work well and you can’t open the windows. The decor is jarring. The room is tiny. But it’s clean and centrally located.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and pleasant staff. 111111111111222222222344444445444456788999999999/-//33;56666667777
Stayed 11 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent front office staff. Breakfast with a wide choice but not managed well.The cleaners were not well supervised. Otherwise a comfortable stay.
Stayed 4 nights in Jul 2019

10/10 Excellent

PatM, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, modern hotel within walking distance of key Helsinki sights.
Stayed 1 night in Jul 2019
Response from Hilkka, Duty manager on 24 Jul 2019
Dear PatM, Thank you for your great review after staying in our hotel Scandic Paasi! It is always so nice to hear when our customers leave the hotel happy and satiesfied with the service. That is our main purpose and I am glad that we have succeeded in it. I wish you a lovely summer and welcome back to our hotel anytime! Kind regards, Hilkka, Duty manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019