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Reviews of The Langham, Hefei

4.5 out of 5
The Langham, Hefei
No. 200 Huaining Road, Hefei New Culture District, Hefei, Anhui

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan, Miami

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places in Hefei. VERY nice. Hotel condition is spotless, the staff at their main restaurant were extremely courteous and polite. Had a great time at the place. Thanks.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from The Langham Hefei on 2 Nov 2023
Dear guests, thank you for choosing The Langham Hefei. We sincerely appreciate your recognition and sharing of our stay. Looking forward to meeting with you again Langham, also hope to provide you with more warm service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
nice place
Stayed 1 night in Apr 2023
Response from The Langham Hefei on 2 Nov 2023
Dear guests, thank you for choosing The Langham Hefei. We sincerely appreciate your recognition and sharing of our stay. Looking forward to meeting with you again Langham, also hope to provide you with more warm service.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sebastian Jones stay here recommended
it was nice. very nice place... the lady at the fitness are and pool was so nice. checkin and checkout were nice. breakfast was nice
Stayed 1 night in Apr 2023
Response from The Langham Hefei on 2 Nov 2023
Dear guests, thank you for choosing The Langham Hefei. We sincerely appreciate your recognition and sharing of our stay. Looking forward to meeting with you again Langham, also hope to provide you with more warm service.

10/10 Excellent

CHUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from The Langham Hefei on 2 Nov 2023
Dear guests, thank you for choosing The Langham Hefei. We sincerely appreciate your recognition and sharing of our stay. Looking forward to meeting with you again Langham, also hope to provide you with more warm service.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Cordeon blue from.the menu was very good but.the spaghetti was not. The breakfast was good. the pool and hot tub were very.nice too.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place was beautifully designed and constructed The rooms were large
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
马马虎虎
The good: The facilities were great, the room was wonderful, and the breakfast was good. The pool and workout facilities were really nice. The bad: The service was mediocre, some cleanliness issues. We stayed two nights. The first night we ate some fruit in our room, and the dirty plates were never taken from our room. During our stay we had a friend come to visit us. We wanted to relax in the lobby/bar (which was completely emptyexcept for the three servers) while we waited for our friend to arrive, but a hostess directed us to a crowded area on the side of the lobby to wait. Checkout was painful. We had a friend with us that spoke Chinese and the hostess kept speaking to her about some issues with the checkout. I asked multuple times for her to stop speaking to our friend (who had nothing to do with our stay at the hotel, and who we did not want involved in the finances of the stay) but the hostess told me that she did not speak English. I can understand that a hostess may not be comfortable using English, but the hotel needs to provide for international guests if they want to be an upscale, international hotel. We usually stay at the Shangri-la. Based on our overall experience, I would say that the Shangri-la usually provides a better stay, at a better price.
Stayed 2 nights in Sep 2019

10/10 Excellent

Juching

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from The Langham Hefei on 20 Dec 2023
Dear guests, thank you for choosing The Langham Hefei. We sincerely appreciate your recognition and sharing of our stay. Looking forward to meeting with you again Langham, also hope to provide you with more warm service.

8/10 Good

Chen

Stayed 1 night in May 2020

10/10 Excellent

karim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repetiría sin dudarlo
El hotel es increíble, lujo confort y excelente servicio 10/10
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019