The price was affordable and the customer service was good but the room, not so inviting.
The overall appearance was that of being tired, that of “just throw some paint on it and it will be fine”. The smell of the room was that of one that had been smoked in for 40 years - stale cigarette smoke mixed in with humidity, the carpet had a weird feeling, anything that was once white had turned yellow, the inside of the bathroom door had something brown smeared by the door knob, the bathtub needed a lot of help, and the overflow drain in the sink was dirty and rusty and in need of a good clean. Overall, I was very uncomfortable and will definitely pick another hotel next time I pass through Hays.