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Reviews of Hat Head Holiday Park

2.5 out of 5
Hat Head Holiday Park
Straight Street, Hat Head National Park, Hat Head, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 13 reviews" "
Rating 8 - Good. 8 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
good linen, could do with a table lamp
Stayed 2 nights in Oct 2022
Response from Hat Head Holiday Park Manager on 2 Nov 2022
Hi Barbara. Thank you for taking the time to leave a review. Great to hear that you thought that your linen was of good quality. We are always looking for areas to improve so thank you for mentioning that the cabin could do with a table lamp. Safe travels. Kim (Hat Head Holiday Park Manager)

10/10 Excellent

Glenn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This holiday accommodation was excellent, very pleased with services and facilities.
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Location quiet and EXCELLENT with a short walk to beach and beautiful walks. However Cabin very very basic and old. Advertised as 2 bedrooms but ‘second’ room was bunk beds in hallway outside bathroom. Kitchen appliances old and dirty. The cabin could have done with a good clean - we cleaned it ourselves
Stayed 5 nights in Jul 2020
Response from Park Manager on 3 Aug 2020
Hi. Thank you for taking the time to leave a review. It is disappointing to read that your experience did not meet not only your expectations but also our usual high level of service. Great to hear that you enjoyed our beautiful location. Safe travels.Kim

8/10 Good

Penny, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach. Perfectly located for bush walks. I understand the fishing is good too!!
Stayed 2 nights in Jul 2020
Response from Hat Head Manager on 31 Jul 2020
Hi Penny Thank you for taking the time to leave feedback on your stay. Pleasing to hear that you enjoyed all that Hat Head has to offer. Safe travels. Kind Regards Kim (Park Manager)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size for a family of four. All kitchen items that you need. Seating and tables inside and on porch. TV wasn’t working but who needs one when you have the beach/river to enjoy! We would come back again.
Stayed 2 nights in Oct 2019
Response from Hat Head Holiday Park Managers on 26 Oct 2019
Thank you for taking the time to review your stay with us at Hat Head Holiday Park. We look forward to welcoming you back in the future. Kim & Craig (Park Managers)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Hat Head Holiday Park Manager on 12 Sept 2019
Hi Thank you for taking the time to send your review. We hope to see you back in the park in the near future. -Kim

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean unit with all appliances on hand. The unit very conveniently situated in the park and the staff was attentive.
Stayed 3 nights in Jun 2019
Response from Hat Head Managers on 8 Aug 2019
Thank you for sending us such positive feedback. We are glad to hear that our friendly staff made your stay more enjoyable. Looking forward to welcoming you back to the park in the near future. Kim & Craig - Park Managers

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family get away
Stayed in cabin , it was a really well set out cabin , clean , comfortable, staff very friendly :) swam in creek & beach beautiful
Stayed 5 nights in Dec 2018

8/10 Good

Kate, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful location right on the water, great for families! Shady campsites, nice cabins & bowling club next door with the best chicken snitty.
Stayed 2 nights in Oct 2018

8/10 Good

Frank, Sunny Eight Mile Plains

Liked: Cleanliness
Everything that one would expect from a cabin close to the beach. All good. Hat Head itself is a very quiet place. Don't expect to go out for dinner somewhere.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great walks and fishing. Try the bowling club for dinner.
Stayed 1 night in Jun 2018
Response from Natalia, Customer Care on 5 Jul 2018
Thank you for leaving this review. We're so pleased to see how much you enjoyed the location and activities on offer in the area. Kind regards, Natalia – Customer Care

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018