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Reviews of Clarion Pointe Harrisonburg

2.5 out of 5
Clarion Pointe Harrisonburg
1440 E Market St, Harrisonburg, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1003 reviews" "
Rating 8 - Good. 314 out of 1003 reviews" "
Rating 6 - Okay. 106 out of 1003 reviews" "
Rating 4 - Poor. 45 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all helpful and pleasant.
Stayed 1 night in May 2024
Response from David on 9 May 2024
Dear William,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2024
Response from David on 9 May 2024
Dear Marlene,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

6/10 Okay

Ronnie

Stayed 1 night in Apr 2024
Response from David on 6 May 2024
Dear Ronnie,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2024
Response from David on 4 May 2024
Dear Patricia,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Good

Steve

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff. My only complaint is the breakfast. The bisquits were very hard like they had been out all morning and therr was no gravy. Eggs were dry. But other options were fine.
Stayed 1 night in May 2024
Response from David on 4 May 2024
Dear Steve,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 1 night in May 2024
Response from David on 4 May 2024
Dear Andrew,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! Very convenient off the highway, lots of dining. They gave us a great room with our dog next to the exit on the main floor. Room was great, large enough and very clean. We found the hotel very quiet and clean. The outdoor area is lovely with a great area for your dog. Hotel employees were so helpful and friendly and had a very good free breakfast ! We will definitely stay here on our way down and back to Florida!
Stayed 1 night in May 2024
Response from David on 4 May 2024
Dear John,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Little things matter. Complimentary shampoo and conditioner on the wall on the shower. Rubber bathtub mat to keep you from sliding. Access to outlets to recharge cell phone. Shower water temperature perfect from the start. Easy to adjust room a/c temps. Room 140 was convenient to outside, but because of that i could hear lots if foot traffic in late evening and in early morning.
Stayed 1 night in Apr 2024
Response from David on 2 May 2024
Dear Paul,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Cheryl, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice, clean, and conveniently located hotel. The room was nice and the bed was very comfortable. The staff member that checked us in was very efficient and friendly. I would stay at this hotel again and would definitely recommend it to others.
Stayed 1 night in Apr 2024
Response from David on 29 Apr 2024
Dear Cheryl,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from David on 29 Apr 2024
Dear Cathy,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

4/10 Poor

Xinyue

Travelled with family
Disliked: Property conditions & facilities
My room has broken shower, water shoot straight out from the faucet knob. Room is smelly.
Stayed 1 night in Apr 2024
Response from David on 24 Apr 2024
Dear Xinyue,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and accommodating.
Stayed 1 night in Apr 2024
Response from David on 24 Apr 2024
Dear Scott,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Maribeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean, reasonably priced, and had breakfast and coffee
Stayed 1 night in Apr 2024
Response from David on 23 Apr 2024
Dear Maribeth,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Joe

Stayed 1 night in Apr 2024

10/10 Excellent

Tina, Lynchburg

Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Travelled with family
This is a great place to stay with our little pooch. It used to be dogs stay free but even paying $25 for night it is worth it for the cleanliness of the facility.
Stayed 1 night in Apr 2024
Response from David on 19 Apr 2024
Dear Jane,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and modern. Good breakfast. Convenient to city and highways. A great value.
Stayed 1 night in Apr 2024
Response from David on 17 Apr 2024
Dear Martin,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

4/10 Poor

JENNIFER

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very outdated and was not sanitary. I would not stay here again and considered leaving and finding another hotel in the area.
Stayed 1 night in Apr 2024
Response from David on 16 Apr 2024
Dear Jennifer,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Cheryl, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from David on 16 Apr 2024
Dear Cheryl,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Anne

Travelled with family, Business traveller
Very clean, very professional staff, nice breakfast, well maintained, affordable price
Stayed 1 night in Apr 2024
Response from David on 13 Apr 2024
Dear Anne,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

4/10 Poor

Khalil

Travelled with group
Disliked: Property conditions & facilities
Property is very cheap toilets did not work. I literally had to open up the toilet and manually flush it, if you’re looking for somewhere cheap to stay go ahead and stay here.
Stayed 2 nights in Apr 2024
Response from David on 12 Apr 2024
Dear Khalil,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Tejas Shivaji

Stayed 1 night in Apr 2024
Response from David on 2 May 2024
Dear Shivaji,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Apr 2024
Response from David on 12 Apr 2024
Dear Ronnie,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Good

Teresa

Travelled with family
Liked: Amenities
There is NO ELEVATOR on the second floor which makes it hard to carry suitcases up and hard on people with walking issues. Also, the layout was weird. We got to the Second Floor and had to go through a second set of doors to find our rooms. The showers are also meant for shorter people. My husband is 6’4 and he struggled. I was fine because I was only 5’4. Otherwise, the facility was nice looking and clean. The staff were very friendly and helpful.
Stayed 1 night in Apr 2024
Response from David on 8 Apr 2024
Dear Teresa,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

6/10 Okay

SENAYET

Stayed 1 night in Apr 2024
Response from David on 8 Apr 2024
Dear Senayet,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Duamel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cleanliness of the room and bathroom. Hotel is dog friendly and has a very nice area for the dogs to go potty.
Stayed 1 night in Apr 2024
Response from David on 7 Apr 2024
Dear Duamel,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024
Response from David on 6 Apr 2024
Dear Ronald,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from David on 5 Apr 2024
Dear Robert,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people from the front desk very nice and friendly! The lady from the breakfast area nice too ! But the service and cleaness should improve in the breakfast area! The room and the bathroom were very clean ! Thanks
Stayed 1 night in Apr 2024
Response from David on 4 Apr 2024
Dear Virginia,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Good

joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David on 3 Apr 2024
Dear Joanne,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

6/10 Okay

Prasad

Travelled with family
Disliked: Property conditions & facilities
It is conveniently located. However, the property is outdated. Room smelled like a dog. It is very basic,which is okay if that's all you need.
Stayed 2 nights in Mar 2024
Response from David on 1 Apr 2024
Dear Prasad,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Ariane V, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from David on 1 Apr 2024
Dear Ariane,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Lyle, Spring Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David on 30 Mar 2024
Dear Lyle,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Mar 2024
Response from David on 25 Mar 2024
Dear Steve,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

6/10 Okay

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bathroom door wouldn’t latch and the toilet barely flushed. There was also an awful almost like mildew smell in the room. Breakfast was great, and the staff was great.
Stayed 2 nights in Mar 2024
Response from David on 25 Mar 2024
Dear Alison,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean hotel
Stayed 1 night in Mar 2024
Response from David on 14 Mar 2024
Dear Bryan,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Good

Allen

Travelled with family
The people working were lovely however our rooms had broken items. My door knob to bathroom was loose, the air conditioning didn’t work properly and the tub didn’t drain properly when taking a shower. We were notified that there weren’t any maintenance people on staff anymore.
Stayed 1 night in Feb 2024
Response from David on 7 Mar 2024
Dear Allen,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Good

Allen

Travelled with family
We liked the price and availability of different restaurants and closeness to 81. There were things that were broken that had not been addressed because there was no maintenance dept. Apparently all the maintenance people left.
Stayed 1 night in Feb 2024
Response from David on 6 Mar 2024
Dear Allen,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Good

joanne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff and clean comfortable room made our stay enjoyable
Stayed 1 night in Feb 2024
Response from David on 2 Mar 2024
Dear Joanne,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Good

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All it’s ok
Stayed 1 night in Feb 2024
Response from David on 2 Mar 2024
Dear Jeanne,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Joe

Stayed 1 night in Feb 2024
Response from David on 20 Mar 2024
Dear Joe,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Micheline

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable for everyone in the party
Stayed 1 night in Feb 2024
Response from David on 18 Feb 2024
Dear Micheline,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I liked the stay and the manager was super nice but the check out is early at 11am and the breakfast did not have as many options
Stayed 1 night in Feb 2024
Response from David on 23 Feb 2024
Dear Cindy,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unaware they had no elevator
Stayed 1 night in Feb 2024
Response from David on 18 Feb 2024
Dear Steven,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Cornelia

Stayed 1 night in Feb 2024
Response from David on 20 Mar 2024
Dear Cormelia,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Feb 2024
Response from David on 17 Feb 2024
Dear Jose,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Joyce, Saint John

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that they’re so pet friendly and welcoming. Easy access from the highway and with plenty of eating options nearby.
Stayed 1 night in Feb 2024
Response from David on 17 Feb 2024
Dear Joyce,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Rajesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 1 night in Feb 2024
Response from David on 6 Feb 2024
Dear Rajesh,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very friendly
Stayed 1 night in Feb 2024
Response from David on 4 Feb 2024
Dear Brian,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 Good

Maleana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent place for a quick getaway
Stayed 2 nights in Jan 2024
Response from David on 29 Jan 2024
Dear Maleana,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg