Exterior
Check availability

Reviews of The Waggon & Horses

2 out of 5
The Waggon & Horses
High Street, Halstead, England

Reviews

7.6

Good

Rating 10 - Excellent. 66 out of 182 reviews" "
Rating 8 - Good. 52 out of 182 reviews" "
Rating 6 - Okay. 32 out of 182 reviews" "
Rating 4 - Poor. 17 out of 182 reviews" "
Rating 2 - Terrible. 15 out of 182 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

billy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
it was perfect for what we wanted.
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Really made an effort
Stayed 1 night in Mar 2024

8/10 Good

neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024

4/10 Poor

Melanie

Travelled with family
We were really disappointed in the cleanliness of the property. The room had not been hoovered, the toilet seat was broken and the sink had a large crack in it . The furnishings were very tired and the rooms could do with updating . The staff were very friendly.
Stayed 2 nights in Mar 2024

6/10 Okay

Lauren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The young lady was fantastic, however there was poo in the toilet and an empty fruit shoot bottle left on a dusty side.
Stayed 1 night in Jan 2024

10/10 Excellent

MALCOLM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a nice pleasant place to stay. Basic rooms but very clean. Nice food too at breakfast and evening meal. People very friendly, both the staff and locals at the bar. I stay often.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good basic friendly hotel to stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful Staff. A lovely room, obviously recently renovated, warm, clean and a very comfortable bed! Tea/coffee making facilities, a tv and free wifi all added to a wonderful stay.
Stayed 1 night in Oct 2023

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Friendly staff and comfortable room
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Short stay
Stayed 1 night in Oct 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wednesday 18 October 2023
We had a great stay, really pleased with our room which was quiet and comfortable. Amazing cooked breakfast this morning. Would definitely stay again!
Stayed 1 night in Oct 2023

4/10 Poor

sophie

Travelled with partner
Disliked: Amenities
Checked in had to check in at the bar young lad showed me where my rooms was, the ceiling light was so dim it wasn’t even worth having on, the bathroom sink had the person befores facial hair in the sink, the room was very dusty that I kept sneezing, bed and pillow where terrible the spare pillows on the shelf had no cases on them, the carpet was very sticky and had a foul smell, wouldn’t recommend and definitely wasn’t worth the £
Stayed 1 night in Oct 2023

10/10 Excellent

Damir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Was quite underwhelmed about our stay here. B and b was generally quite run down, could feel every spring in the bed. Bathrooms very cramped. Dirty cups in the room. Would not return.
Stayed 1 night in Sep 2023

8/10 Good

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Nights Sleep
A really good nights sleep, nice room and very helpful staff. I ate in the pub - best jacket potato for a long time and nothing was too much trouble. They made a filling off menu and also dessert as I'm celiac :-) Greatly appreciated. Only downside building work in rooms downstairs - builders started hammering at 8am but stopped shortly afterwards. A great place to stay with a nice little beer garden out back and lots of parking. Would definitely stay again.
Stayed 1 night in Aug 2023

8/10 Good

Allan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming friendly landlord bar staff equally pleasant. Good beer & bar menu from sandwiches to more substantial meals with starters mains and deserts honest pub grub. Breakfast excellent value with cereals, juice, full English plenty of toast & jam tea & coffee, pot was refilled no problem. A very pleasant one night stay large double room, comfortable bed plenty of hot water in the shower. Would stay again close to Castle Hedingham & Steam Railway.
Stayed 1 night in Aug 2023

10/10 Excellent

Sonia

Stayed 1 night in Aug 2023

8/10 Good

Lisa

Travelled with group
Liked: Staff & service, room comfort
Friendly and welcoming
Staff were very friendly and welcoming. Rooms were comfortable. Breakfast was lovely. Good for 1 night break.
Stayed 1 night in Aug 2023

6/10 Okay

Samantha

Liked: Staff & service, amenities
Lovely little place to stay only thing to let it down was mould in shower and dirty cup however was compensated for this would stay again
Stayed 1 night in Aug 2023

10/10 Excellent

John

Stayed 1 night in Aug 2023

8/10 Good

Samantha

Travelled with family
Liked: Staff & service, property conditions & facilities
Local village pub with separate accommodation that was clean with helpful staff on site. Staff were welcoming and chatty. Breakie included covered cereal and traditional fry up.
Stayed 1 night in Jul 2023

10/10 Excellent

P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
Stayed 3 nights in Jun 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Staff & service
Stayed for 1 night, room ok , as we was only staying for 1 night, staff very friendly and polite, breakfast in morning was very nice too
Stayed 1 night in Jun 2023

10/10 Excellent

Arthur

Stayed 1 night in May 2023

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, staff & service
Peaceful location
Stayed 1 night in May 2023

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, lovely countryside walks. Perfect getaway
Stayed 1 night in May 2023

2/10 Terrible

Leanne

Disliked: Cleanliness, staff & service, room comfort
Soundproof your floors!
Absolutely awful. There is clearly no sound proofing so as a couple that usually go to bed at a reasonable time (10.30pm) we was kept awake by a couple of ladies below us screeching and cackling until gone past 2am, to then be woken up by them at 6am. They practically sounded as if they were in our room. Finally managed to drift back off to then being woken up by a man making a phone call to which we heard every detail. We had practically no sleep as it was freezing when we did manage to sleep so we ended up missing breakfast so we can't comment on that bar the small 1 hour time window we was told we could have breakfast which was a bit strange. The room was full of cobwebs and for the price we won't be returning. We travel down regularly to see family in Essex which is quite a distance from us and it made for a very tiring journey home today.
Stayed 1 night in May 2023

10/10 Excellent

Paula

Stayed 1 night in May 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden treasure
Very clean, very friendly, good night's sleep would recommend
Stayed 1 night in May 2023

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
Disappointing stay but cheap.
The hotel was cheap but our room had multiple problems and not very clean. The Tv failed to switch on with the remote. The en suite was designed for a disabled guest but the low placement of the mirror meant it was difficult to shave without crouching down. The sink was far too small and the tap moved so that it had to be steadied with one hand and turned off with the other. My wife had to wear a jumper to sleep because the room was so cold.
Stayed 1 night in May 2023

2/10 Terrible

Asif

Disliked: Cleanliness, property conditions & facilities, room comfort
extremely run down place with no heating
Staff are ok . very run down although sheet and towels were clean but they seem to have marks on them . no hand wash or shower gel in the bath room which was very run down carpets were dirty . so we did not stay the night and left . and to top it off no heating even after i asked it to be switched ion
Stayed 1 night in May 2023

10/10 Excellent

Janice

Stayed 1 night in Apr 2023

6/10 Okay

Ps

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Emma

Stayed 1 night in Apr 2023

10/10 Excellent

Laury

Stayed 1 night in Apr 2023

2/10 Terrible

Nicola

Stayed 1 night in Mar 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, nice people, great breakfast, special thank you to Carly, defo recommend
Stayed 1 night in Mar 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, Carly, and her staff fantastic,
Stayed 1 night in Mar 2023

8/10 Good

Stephen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

Timothy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bedside light flickered on and off and sparked several times. The sink leaked so there was a constant puddle on the bathroom floor. So there was sitting water and live electricity very close to each other, which is obviously a very dangerous combination. The bathroom extractor fan didn't work. There was no remote control for the TV. The walls were paper thin, so we could hear everything in the room next to us. This was a very over-priced place, which obviously relies on people just staying one night because of the nearby wedding venue. You'll be much better paying the taxi fare to somewhere further away. I contacted the hotel immediately after our stay about the safety concerns. No reply.
Stayed 1 night in Oct 2022

6/10 Okay

Rhonda

Stayed 1 night in Oct 2022

2/10 Terrible

Tricia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The filthiest hotel we have ever stayed in! Didn’t even want to shower.. shower itself dirty and both plug holes (including sink) full of hair. Carpet hasn’t been hoovered for quite some time. The remote was full of good and long blond hair (not mine). Walls are paper thin so you can hear people down the corridor snoring, if they’re watching tv in middle of night etc. Worst £85 ever spent. Save your money! There should be separate reviews for the hotel and pub, because I believe the food is good. We couldn’t bear to stay for breakfast as we just wanted to leave after not sleeping a wink all night.
Stayed 1 night in Oct 2022

8/10 Good

Marion

Liked: Staff & service
Stayed 2 nights in Oct 2022

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfy stay. Lovely meal in the evening. Good portion sizes and very accommodating. Lady doing breakfast was so lovely.
Stayed 1 night in Oct 2022

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good little pub in a nice village. Rooms are basic but priced appropriately. Breakfast was lovely. The location was right for where we needed to be. Friendly staff.
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff, terrible stay
Staff were lovely and very hospitable. However, there was a loud party on until 5am which made for a restless sleep. And in the morning there was not hot water to shower.
Stayed 1 night in Oct 2022

4/10 Poor

Christopher

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty room, didn’t want to walk on carpet, underneath beds not been vacuumed in ages. Fortunately the bedding was lovely and clean, rest of the room was dusty, grimy and needed decorating. En-suite was dirty, all needed upgrading. Staff very friendly and helpful. Kitchen closed at 8pm just after arrival so had to go out to eat.
Stayed 1 night in Sep 2022

10/10 Excellent

Kerri-Jane

Stayed 1 night in Sep 2022

4/10 Poor

Jane

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022