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Reviews of Pina Boutique Inn - Hotel Elite

3 out of 5
Pina Boutique Inn - Hotel Elite
35 Nui Ngoc Street, Cat Ba, Hai Phong

Reviews

8.4

Very good

Rating 10 - Excellent. 21 out of 27 reviews" "
Rating 8 - Good. 0 out of 27 reviews" "
Rating 6 - Okay. 0 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 4 out of 27 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Stacia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pina Hotel es un lugar encantador para hospedarse en Cat Ba. El personal es muy amable y servicial. Las habitaciones son modernas y cómodas. La ubicación es conveniente, cerca de restaurantes y atracciones. Recomiendo este hotel a cualquiera que visite la zona.
Stayed 1 night in Apr 2024

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia inolvidable en Pina Hotel. Las vistas desde la habitación son impresionantes. El personal es atento y amable. El desayuno es delicioso. ¡Sin duda volveremos!
Stayed 1 night in Apr 2024

10/10 Excellent

Sacha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Boutique Hotel Pina Boutique Inn - Hotel Elite is a lovely boutique hotel in Cat Ba. The staff were attentive and provided excellent service. The room was cozy and well-maintained. The breakfast offered a good selection of dishes. We thoroughly enjoyed our stay and would return.
Stayed 1 night in Apr 2024

10/10 Excellent

Lizeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staycation Staying at Pina Boutique Inn - Hotel Elite was a delightful experience. The staff were friendly and helpful, ensuring we had a comfortable stay. The room was elegant and clean. The location was central, making it easy to explore the island. Highly recommended!
Stayed 1 night in Apr 2024

10/10 Excellent

Yerimén

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Memorable Stay at Pina Boutique Inn - Hotel Elite! Our stay at Pina Boutique Inn was unforgettable. The hotel's elegant decor and welcoming atmosphere made us feel right at home. The staff were friendly and attentive, and the breakfast was delicious. The location was perfect for exploring Cat Ba Island. We can't wait to visit again!
Stayed 1 night in Apr 2024

10/10 Excellent

Apolinar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming Boutique Experience at Pina Boutique Inn - Hotel Elite! We had a lovely time at Pina Boutique Inn. The hotel's boutique charm, coupled with its excellent service, made our stay memorable. The room was cozy and well-appointed, and the breakfast was delightful. The staff were helpful and accommodating, ensuring a pleasant experience throughout.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choosing Pina Boutique Inn was the best decision we made for our Cat Ba trip. The hotel's cozy ambiance, coupled with its attentive staff and convenient location, made our stay enjoyable. The room was comfortable, and the breakfast was delicious. Highly recommend for a memorable experience!
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel. Dirty and smelly
I didn't stay. Walked out after checking in due to the condition of the hotel. Smelled very bad. Bathroom wasn't clean. Need sheets dirty. They said they would refund me the money as it was prepaid but nothing. Stay well away. You can get much better for the same money
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
The Three nights I was there my room was not cleaned once, no fresh towels, no replacement toilet paper. Reception staff very hard to get hold of and the beds are as hard as rocks. The ultimate you pay for what you get. Construction above which starts at 7am every morning.
Stayed 3 nights in Nov 2017

4/10 Poor

mark, florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard bed, too much noise & staff were never around
There was never anyone at reception so good luck checking in or out ! Beds were the hardest beds I've ever slept on. Street noise sucked & they never made my room up. I will never stay there again
Stayed 1 night in Nov 2017

2/10 Terrible

matk, florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
There was NEVER anyone at reception ! I had to stay an extra night because my laundry was not ready. There were bugs in the bed that was so hard, it would have been more comfortable to sleep on the floor. It's $10 for a reason I guess
Stayed 1 night in Nov 2017

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pina Boutique Inn - Hotel Elite provided the perfect getaway. The ambiance was tranquil, and the staff were friendly and helpful. The room was spacious and comfortable, with lovely decor. The breakfast was delightful. We had a wonderful experience overall.
Stayed 1 night in Apr 2024

10/10 Excellent

Ellan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Pina Boutique Inn - Hotel Elite. The service was top-notch, with attentive staff and personalized care.
Stayed 1 night in Apr 2024

10/10 Excellent

Belle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pina Boutique Inn - Hotel Elite offers a charming and welcoming atmosphere. The staff were accommodating and made us feel at home. The room was cozy and nicely decorated. We enjoyed the delicious breakfast and the convenient location. Highly recommended for a relaxing stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Margo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Stay! Our experience at Pina Boutique Inn - Hotel Elite was fantastic. The staff were attentive and welcoming, ensuring we had everything we needed. The room was comfortable and well-equipped. The hotel's location allowed us to easily access nearby attractions. We can't wait to return!
Stayed 1 night in Apr 2024

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel .

10/10 Excellent

Dolla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value Pina Boutique Inn - Hotel Elite offers great value for a stay in Cat Ba. The staff were accommodating and made us feel welcome. The room was comfortable, with modern amenities. The breakfast was tasty. We had a fantastic time and would recommend this hotel to anyone visiting Cat Ba.
Stayed 1 night in Apr 2024

10/10 Excellent

Eira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , staff friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Kansas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite Stay at Pina Boutique Inn - Elite Hotel! From the moment we arrived, we were welcomed with warm hospitality. The staff, especially Mr. Linh, were incredibly attentive to our needs. The rooms were spacious, clean, and beautifully decorated. The hotel's central location made it convenient to explore Cat Ba Island. The breakfast spread was delightful, offering a variety of options. Overall, a fantastic experience!
Stayed 1 night in Apr 2024

10/10 Excellent

Parfait

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Retreat at Pina Boutique Inn - Hotel Elite! We had a wonderful time at Pina Boutique Inn. The staff went above and beyond to make our stay memorable. The room was luxurious, with stunning views of the surroundings. The hotel's amenities were top-notch, and the breakfast was delicious. Highly recommend for a relaxing getaway!
Stayed 1 night in Apr 2024

10/10 Excellent

Saturnina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Service at Pina Boutique Inn - Hotel Elite! Our stay at Pina Boutique Inn exceeded all expectations. The staff was incredibly friendly and helpful, catering to our every need. The room was clean, comfortable, and elegantly furnished. We enjoyed the delicious breakfast and the convenient location. Will definitely be back!

10/10 Excellent

Renaldo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic Experience at Pina Boutique Inn - Hotel Elite! We had a fantastic time staying at Pina Boutique Inn. The hotel's ambiance was charming, and the staff provided exceptional service throughout our stay. The room was well-appointed and offered breathtaking views. The breakfast options were plentiful, and the location was perfect for exploring Cat Ba Island.
Stayed 1 night in Apr 2024

10/10 Excellent

Sharice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Stay at Pina Boutique Inn - Hotel Elite! Our experience at Pina Boutique Inn was delightful. The staff were friendly and accommodating, making us feel right at home. The room was spacious, clean, and comfortable. We enjoyed the delicious breakfast each morning. Overall, a highly recommended hotel for a pleasant stay in Cat Ba.
Stayed 1 night in Apr 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Stay at Pina Boutique Inn - Hotel Elite! Our experience at Pina Boutique Inn was delightful. The staff were friendly and accommodating, making us feel right at home. The room was spacious, clean, and comfortable. We enjoyed the delicious breakfast each morning. Overall, a highly recommended hotel for a pleasant stay in Cat Ba.
Stayed 1 night in Apr 2024

10/10 Excellent

Seo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommend Pina Boutique Inn - Hotel Elite! "We thoroughly enjoyed our stay at Pina Boutique Inn. The hotel's location is excellent, with easy access to attractions and restaurants. The staff provided excellent service, and the rooms were well-maintained and comfortable. The breakfast was delicious, with plenty of options to choose from. Will definitely return!
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Certes il ne fallait pas s’attendre à autre chose pour ce prix, mais au moins l propreté !
Stayed 1 night in Oct 2017
Response from zoe on 6 Dec 2017
thanks for your feedback