Dear Moushmiene, Thank you so much for your detailed review! We're delighted to hear you enjoyed your stay and found our location in Gurgaon, Delhi central and convenient. Accessibility to shops and hospitals is indeed a big plus. Our staff is our biggest strength and we're glad to know that they made your stay enjoyable. Pinky, Neema, Pradeep, Jasmine, Aastha, Kapil, and Banti will be thrilled to hear your praises. We believe in going above and beyond for our guests and it's wonderful to know it did make a difference. We appreciate your feedback regarding the variety of room service options and will definitely look into it. However, we are glad to know that the abundance of food options like Haldirams and Starbucks nearby was a pleasant surprise. There's always room for improvement and your feedback about the need for additional work in the hotel is invaluable. We assure you that we are constantly working to enhance the hotel's look and feel, while ensuring that all rooms are spacious, comfortable and meet guests' expectations. Once again thank you for your recommendation and we look forward to welcoming you back soon. RegardsHotel managerSumit Ghosh