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Reviews of Wyndham Garden Lake Guntersville

3 out of 5
Wyndham Garden Lake Guntersville
2140 Gunter Avenue, Guntersville, AL

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1002 reviews" "
Rating 8 - Good. 273 out of 1002 reviews" "
Rating 6 - Okay. 159 out of 1002 reviews" "
Rating 4 - Poor. 81 out of 1002 reviews" "
Rating 2 - Terrible. 81 out of 1002 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here!
Stayed 1 night in Feb 2024

8/10 Good

Lucretia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view is nice but the hotel is located very close to a busy street so it is noisy.
Stayed 1 night in Apr 2024

8/10 Good

Venessa

Travelled with family
Liked: Staff & service
The view is great. Property needs some cleaning in stairways. Room was clean and bed was comfy. Don't plan to sleep in as the noice from housekeeping cards and luggage is loud. Room was quiet at night. Breakfast selection is really limited. Staff was great. Hotel is on the corner of a busy intersection, not a quaint location.
Response from gsm on 23 Apr 2024
Thank you Vanessa we are addressing these issues

4/10 Poor

Darius

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
This place was dirty and unkept. The floors had stains all over them and spider webs on the ceilings with spiders in there broken toliet paper dispenser it was very low down place to stay.
Stayed 1 night in Apr 2024
Response from gsm on 22 Apr 2024
We are questioning if your talking about our property, after checking the room you were in, we didn't find these things wrong in that room. Thank you have a great day

10/10 Excellent

myra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay! Super friendly staff and very clean. Will definitely stay here again
Stayed 1 night in Apr 2024
Response from gsm on 22 Apr 2024
Thank you Myra have a great day

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The sheets were stained and roaches in the bathroom. It was run down and nothing like the photos. But the beds weren’t uncomfortable and the front desk and staff friendly. There was a Publix across the street so after buying lysol we chose not to switch hotels. The view is ok but if your going to Guntersville for some reason try the Lodge at the state park instead or somewhere else.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a beautiful view of the lake!
Stayed 1 night in Mar 2024
Response from gsm on 22 Apr 2024
Thank you Tina have a great day

10/10 Excellent

Pamela W

Travelled with family, Travelled with pets
The staff was wonderful. The rooms were clean & surprisingly sound proof. We could not hear the traffic from 431. The sheets soft & mattress comfortable. The river view was great & the piers were nice. We enjoyed watching the minnows being chased around the piers.
Stayed 1 night in Apr 2024
Response from gsm on 22 Apr 2024
Thank you Pamela have a great day

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from gsm on 22 Apr 2024
Thank you Danny have a great day

10/10 Excellent

karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking spaces were to narrow
Stayed 1 night in Mar 2024
Response from gsm on 2 Apr 2024
Thanks for letting us know have a great day

2/10 Terrible

D

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were filthy and the lady at the front desk needs to remove herself from hospitality, the steps are disgusting and a hazard, the towel rack fell off the wall just by putting a towel on it, we refused to go barefoot in the rooms the floors were so dirty, the hotel breakfast was sub par at best. It was a nicer hotel 25 years ago. It’s really a shame. Lastly the fitness center was closed the whole time but nobody ever knew why? It’s hard to believe all 10 machines in there didn’t work?
Stayed 3 nights in Mar 2024
Response from gsm on 1 Apr 2024
We apologize for any inconvenience you may have had during your stay. Our fitness center has been closed for repairs.

10/10 Excellent

Allyson

Liked: Property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from gsm on 1 Apr 2024
Thank you Allyson

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value and view!
Stayed 2 nights in Mar 2024
Response from gsm on 1 Apr 2024
Thank you Andrew

2/10 Terrible

Carla

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We left without even unpacking..tried to get my money back but the front desk employee said that they needed a call from Expedian since was had booked the hotel through you..i was there to take my grandson on a fishing trip and he had such anciety about the room that we had to leave and pay for another hotel same night..we never unpacked and were not in the room but maybe 15, 20 minutes
Stayed 1 night in Mar 2024
Response from gsm on 2 Apr 2024
I spoke with you yesterday and took care of this matter. Have a great a day

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff at the time I checked in. She made sure I understood the lay out of the property since this was my first time at this hotel. Everyone I ran into said hello, how are you, have a great day. I would stay there again when business brings me back to the area.
Stayed 1 night in Mar 2024
Response from gsm on 28 Mar 2024
Thank you Gina, have a great day

4/10 Poor

Jerry

Stayed 1 night in Mar 2024
Response from gsm on 22 Apr 2024
Apologies for any issues you may have had

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from gsm on 26 Mar 2024
Thank you Michael

8/10 Good

Daniel

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from gsm on 26 Mar 2024
Thank you Daniel

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was nice and beds were comfortable
Stayed 1 night in Mar 2024
Response from gsm on 25 Mar 2024
Thank you Kevin

10/10 Excellent

Terry, Hoover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for one night or more.Full free breakfast buffet.also the restraunt also serves dinner.The best thing about it was the shower water pressure .It was just so invigorating.If your going to be in Gunyersville for a few days I highly recommend this place
Stayed 1 night in Mar 2024
Response from gsm on 19 Mar 2024
Thank you Terry

10/10 Excellent

Angela

I love the lakeside view and it’s relaxing..
Stayed 1 night in Mar 2024
Response from gsm on 18 Mar 2024
Thank you Angela

10/10 Excellent

Jenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and staff were very friendly.
Stayed 1 night in Mar 2024
Response from gsm on 19 Mar 2024
Thank you Jenny

10/10 Excellent

Leigh, Milan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love that it was right on the lake. The bar had live music and the breakfast the next morning was great!
Stayed 1 night in Mar 2024
Response from gsm on 19 Mar 2024
Thank you Leigh

8/10 Good

Douglas

Stayed 1 night in Mar 2024
Response from gsm on 8 Apr 2024
Thank you Douglas have a great day

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from gsm on 19 Mar 2024
Thank you Kevin

4/10 Poor

Kellie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive - Good breakfast, beds comfortable. Negative - Room was unclean, debris on floors, mold in tub, toilet leaking at base, dirty walls, toilet slow flushing, tv sound intermittent, room phone dirty, bar does not service tables nor provide food, cigarette butts covered parking area, outdoor security camera lines cut, many patrons stand outside of rooms smoking and drinking alcohol. Noise from road traffic very loud inside room, room door would not shut without excessive force. Front desk staff not engaging.
Response from gsm on 10 Mar 2024
We are addressing these issues. Have a great day

6/10 Okay

Keltsie

Travelled with family
Liked: Staff & service, property conditions & facilities
Overall the stay was satisfactory. But there was definitely room for improvement! Beds were very comfortable and clean. But the sitting bench and floor was not clean at all!!
Stayed 1 night in Mar 2024
Response from gsm on 10 Mar 2024
Thank you for letting us know about these issues. We are working on those. Have a great day

8/10 Good

Malinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, could use a little updating though. We loved the bar downstairs.
Stayed 2 nights in Mar 2024
Response from gsm on 4 Mar 2024
Thank you Malinda, we're still waiting for delivery to finish up our updates

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from gsm on 29 Feb 2024
Thank you Stephen have a great day

6/10 Okay

Bruce

Stayed 1 night in Feb 2024
Response from gsm on 25 Mar 2024
Thank you Bruce

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
It's in a convenient location and I had no issues. Didn't feel unsafe.
Stayed 2 nights in Feb 2024
Response from gsm on 19 Feb 2024
Thank you Gregory have a great day

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterfront very nice
Stayed 2 nights in Feb 2024
Response from gsm on 19 Feb 2024
Thank you Thomas have a great day

8/10 Good

Deidra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from gsm on 21 Feb 2024
Thank you Deidra have a great day

8/10 Good

Tanycia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast definitely could have been better and the coffee was literally the worst I've ever had. However, the room was very nice and the view was amazing. Also, I loved having a bar downstairs from the Lobby. I had a drink there one night and it was very good.
Stayed 3 nights in Feb 2024
Response from gsm on 19 Feb 2024
Thank you Tanycia have a great day

10/10 Excellent

Brooke

Stayed 1 night in Feb 2024
Response from gsm on 25 Mar 2024
Thank you Brooke

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service
Stopped in for the night because the daughter had a cheer competition in Albertsville. The hotel has a lovely view of the lake and the noise is tolerable if you rent a room on the lake side, if not you will be right next to a four lane highway that stays pretty busy so if you are noise sensitive you likely won’t enjoy your stay. Onsite there was a new bar which made for a fun evening without having to leave the hotel. Employees were all nice and welcoming and I will stay here again if ever passing through.
Stayed 1 night in Feb 2024
Response from gsm on 12 Feb 2024
Thank you Samantha have a great day

6/10 Okay

H Rodger

Liked: Cleanliness
Road noise was bad and breakfast buffet had marginal offerings. Staf was nice
Stayed 2 nights in Feb 2024
Response from gsm on 7 Feb 2024
Thank you have a great day

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from gsm on 31 Jan 2024
Thank you Marion have a great day

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome people
Stayed 1 night in Jan 2024
Response from gsm on 31 Jan 2024
Thank you Kevin have a great day

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boat trip
Nice view of the lake. I enjoyed the table and chairs on the porch. Breakfast was great. Best bisquit I have had in a long time. Was surprised actually.
Stayed 1 night in Jan 2024
Response from gsm on 31 Jan 2024
Thank you Kenneth have a great day

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all great stay!
We enjoyed the onsite bar. Most of the pple there were really friendly. Our room was clean ,the bed comfortable. My only issue was the noise of the traffic ,but our room was facing the hwy. That wasn't anything the hotel could help. I also noticed the hotel held an additional 118. on my credit card that is still 3 days later showing as a hold. I will have to keep an eye on that.
Stayed 1 night in Jan 2024
Response from gsm on 25 Jan 2024
Thank you have a great day

10/10 Excellent

Samuel

Stayed 1 night in Jan 2024
Response from gsm on 15 Jan 2024
Thank you Samuel have a great day

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful site and very nice property!
Stayed 1 night in Jan 2024
Response from gsm on 15 Jan 2024
Thank you Brian have a great day

8/10 Good

Chris

Stayed 2 nights in Jan 2024
Response from gsm on 25 Jan 2024
Thank you Chris have a great day

8/10 Good

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Nice hotel. Clean. Front desk receptionist was very friendly and nice. Close to the road so street side rooms get all the traffic noise.
Stayed 1 night in Dec 2023
Response from gsm on 8 Jan 2024
Thank you have a great day

8/10 Good

Hillary

Stayed 1 night in Dec 2023
Response from gsm on 2 Jan 2024
Thank you Hillary have a great day

8/10 Good

Steve

Stayed 7 nights in Dec 2023
Response from gsm on 25 Jan 2024
Thank you Steve have a great day

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from gsm on 30 Dec 2023
Thank you Amber have a great day

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in room 002 and it was lakefront. The sink drained slow if you turned the water up to high. The shower was awesome with the pressure and flow. The free breakfast was good but not what I was expecting after seeing the reviews. The potato’s was my favorite. I used the boat ramp next to the motel and I strongly recommend to find another ramp. It’s like fishing in Florida all over again. The ramp is too steep and it takes two people to get the bass boat back on the trailer.
Stayed 2 nights in Dec 2023
Response from gsm on 29 Dec 2023
Thank you for your comment. The boat ramp here belongs to the city of Guntersville, so they'll be the one to notify about the ramp. Have a great day

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay with a very nice view!
Stayed 2 nights in Dec 2023
Response from gsm on 29 Dec 2023
Thank you Terry have a great day