Ratings based on 48 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.5 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Philippines & San Fransico Bay area

Great place to stay, friendly staff, clean

Posted 28-Jun-2014
Pros: Best rates for a quality hotel.
Location: The location is short drive to beach area, shopping areas. Not directly on the beach, but close drive to get to beaches.
We enjoyed are stay very much at Aqua Suites. Clean large rooms, Fridge, microwave, hot water kettle, free coffee and tea in room.. Large flat screen TV. Matthew the manager very nice and helpful. Nice restaurant in Hotel, nice swimming pool. Very short drive to beach areas. Very good hotel rates. Will definitely stay there again. Free computers and free Magic Jack long distance service in lobby area computer room. .I was very happy with Aqua Suites.
4 out of 5
Recommended
for Everyone
by Peter from Saipan

Hotel is close to Tumon Bay

Posted 17-Jun-2014
Overall... very good, air conditioning very noisy... toilet tissue holder has locking device, which makes pulling on tissues very difficult (easy to correct, I'm sure).
4 out of 5
Recommended
for Everyone
by daniel from Bali

Nice hotel

Posted 03-Jun-2014
Very nice, pleasant taff. Close to the beach. There is a Vietnamese rest. Just beside the hotel.
4 out of 5
Recommended
for Everyone
by Ricky from Maui, Hi.

Posted 14-May-2014
Well let start with your staff clerk in the desk, first with Donavan, a very outstanding young man always there greet me, answer all questions,and if he can't he went and got answer for me.That's way I give a 5 star. And so with Monnet she is outstanding too, wasn't for them I would of left,but both of them change my mind to stay and come back again. Now the bad experiences, well your two young drivers, need to know there member service, smile and say hi or something, not giving me bad looks I didn't appreciated especially when I am with my grandson,. So please, can you give appreciation notice or something to Donavan and Monnet.and thank them for me.
4 out of 5
Recommended
for Everyone
by Steven from USA

Nice place to stay

Posted 09-May-2014
Staff was very friendly and helpful the room was in good shape WiFi worked good. My only complaint was even after verifying the shuttle would be there to pick me up I waited an hour before he got there.
4 out of 5
Recommended
for Everyone
by Pam from Portland, Maine

Budget hotel close to the beach

Posted 31-Mar-2014
Pros: The location was convenient and the hotel provided a shuttle service to the nearby beach.
Location: Close to airport (about 3 minutes away) and beautiful beaches.
Hotel staff friendly, room comfortable. They had a nice business center where you could call Mainland US for free. Also, lobby and rooms had Wi-Fi.
2 out of 5
by A verified traveller

Friendly staff, poor facilities!

Posted 14-Mar-2014
Pros: The friendly cleaning staff and front desk staff
Cons: the hotel itself...building and furniture
Location: The location is also NOT good!
I stayed on Guam for 3 days (2 nights). As my title says, the staff were friendly and I don't fault them in any way. The hotel itself, though, is old and in need of repair. The bed was old and sagging, the ceiling tiles were falling out, it is just in need a major updates! If you are going for a vacation...this is not the place. If you just need a place to stay for 1 or 2 nights that's not expensive...you'll be fine at this hotel.
3 out of 5
Recommended
by A verified traveller

Posted 12-Jan-2014 on Hotels.com
It was nice for a short stay...
4 out of 5
Recommended
for Everyone
by Bill from Pohnpei, FSM

Good value for the price

Posted 09-Jan-2014
Pros: Price and location
The Aqua Suites has recently come under new management and it's recently been refurbished, so everything feels new and clean. The hotel is nicely located in walking or driving distance of Tumon Bay tourist area as well as major shopping and other activities, but is off the main drag in a relatively quiet area. The staff were friendly and helpful - they even checked me in early as I'd been on an all-night flight, and then didn't charge me extra. It's one of the best hotel deals on Guam right now, so I recommend it especially to folks transiting Guam or staying for a few days that don't want the hustle and bustle of the main Tumon bay area.
3 out of 5
Recommended
for Golf
by A verified traveller

This traveller left a rating score only Posted 02-Jan-2014 on Hotels.com