I’m concerned about the experience you had at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention.We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, it is disappointing to learn that you are unhappy.Please accept my sincere apology.I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.

Dear Guest, You requested to check out early and receive a refund. We gladly said yes and asked you to come down and receive your refund. You then changed your mind and decided to stay for the remaining time.

Dear GuestWe appreciate your comments and will strive to do better. We have begun renovations to the property. We hope you will give us another chance.

Dear Ayman,Thank you for letting us know about your experience at our property. Please accept my sincerest apologies that your experience was less than satisfactory. It is disappointing to learn that we fell short of our goals in this instance.We are committed to guest satisfaction and we appreciate you taking the time out of your busy schedule to share your concerns. I can assure you that the problems you encountered will be corrected.

Dear Guest,Thank you for letting us know about your experience at our property. Please accept my sincerest apologies that your experience was less than satisfactory. It is disappointing to learn that we fell short of our goals in this instance.We are committed to guest satisfaction and we appreciate you taking the time out of your busy schedule to share your concerns. I can assure you that the problems you encountered will be corrected.Thank you for giving us the opportunity to ensure that this property is kept up to the high standards our guests have come to expect.

Dear Martha,I’m concerned about the experience you had at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention.We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, it is disappointing to learn that you are unhappy.Please accept my sincere apology.I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.Please be assured that the issues you’ve raised have been addressed, and the appropriate action has been taken.Again I want to thank you for taking the time to share your concerns with us.

Dear Megan,I’m concerned about the experience you had at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention.We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, it is disappointing to learn that you are unhappy.Please accept my sincere apology.I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.Please be assured that the issues you’ve raised have been addressed, and the appropriate action has been taken.Again I want to thank you for taking the time to share your concerns with us.

Dear Jessie,I’m concerned about the experience you had at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention.We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, it is disappointing to learn that you are unhappy.Please accept my sincere apology.I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.Please be assured that the issues you’ve raised have been addressed, and the appropriate action has been taken.Again I want to thank you for taking the time to share your concerns with us.