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Reviews of General Morgan Inn

3.5 out of 5
General Morgan Inn
111 N Main St, Greeneville, TN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 266 out of 370 reviews" "
Rating 8 - Good. 79 out of 370 reviews" "
Rating 6 - Okay. 16 out of 370 reviews" "
Rating 4 - Poor. 7 out of 370 reviews" "
Rating 2 - Terrible. 2 out of 370 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic place. It's a 100 year old building so be aware that it is an older place. But everything worked well, and the staff was kind and prompt.
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Shelly

Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance was great! Bed was comfortable, although the frame was a little squeaky. A hot breakfast option would have been nice. Will definitely stay there again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoyed the inn. The staff was very friendly and helpful, the room was very clean and nice. A very quaint and charming place. I left something at the inn and a staff member called to tell me. We were too far to turn around and they offered to mail us the item. To have staff go out of their way meant a great deal to us. It’s not every hotel/inn that would do that. We will definitely stay there again.
Stayed 1 night in Feb 2024

8/10 Good

Christin

Stayed 1 night in Feb 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It's a really beautiful building.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Travelled with group
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
American Woman in Greenville
2 baby boomer couples traveled to Greenville and stayed at the GMI for The Guess Who concert. I can’t imagine anything could have been better. The hotel has Old World charm, the staff is extraordinarily friendly, and the free shuttle to and from the concert added a perfect touch to our brief but cherished journey back to our teenage years.
Stayed 1 night in Jan 2024

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

ERNEST

Liked: Cleanliness, staff & service, property conditions & facilities
This was a quint old Confederate historical property.
Stayed 1 night in Jan 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Charlotte A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Kari

Disliked: Staff & service, property conditions & facilities, room comfort
Sad, it has such potential. Don’t waste your money
I stayed here recently, and it was almost comical. If you’re looking to stay at an establishment with zero customer service and concern for their guests, then the General Morgan Inn is the place for you. Besides the fact that the onsite restaurant is completely overpriced for the most mediocre food I have ever had, and that’s if you care to eat there after you’re not greeted by anyone including the Manager that is less than a foot away, and along with the fact that there is zero room service, although marketed through the room (which is probably for the best), and not to mention there is not a single person their to offer to hold the door while you have a cart loaded with Christmas gifts, I take that back the women behind the desk and the Manager had eyes on me as a desperately struggled, this hotel is so outdated that it’s not vintage, it’s just well, old. My room was so basic, my curtains torn, a tv so small you can’t see it from the bed. There is so much false advertising as well. Don’t believe the ‘breakfast included’, it’s a seven dollar voucher at a coffee shop down the street that doesn’t even have breakfast sandwiches. And the voucher decreases in value as the hours go on from 6am. I spoke to the Manager, and asked if someone could please hold the door for me, and was told “sorry, we can’t do that”. I have never written a review before, more or less a negative one. But, being in the industry, and working hard for my money, I felt the need to warn others ag
Stayed 2 nights in Dec 2023

10/10 Excellent

Ihab

Stayed 1 night in Dec 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, elegant, best of all, historic! Staff was VERY helpful and friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice and clean although the cooling system was so loud it woke me up every time it came on.
Stayed 1 night in Nov 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only hickup was housekeeping not cleaning our room. The staff apologized and were very nice. The breakfast vouchers did not cover the limited breakfast offered but historical area and hotel were nice
Stayed 5 nights in Nov 2023

6/10 Okay

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic hotel. Got assigned worse room on property with extra steps and view of two alleys. Complimentary breakfast is a $7.00 voucher at coffee house on property which cover a sandwich and tax. Probably won’t bother.
Stayed 1 night in Nov 2023

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Great combo of history and modern accoutrements
Stayed 1 night in Oct 2023

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay and will stay again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Don

Stayed 1 night in Oct 2023

10/10 Excellent

Peggy

Stayed 1 night in Oct 2023

10/10 Excellent

Charles, Asheville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Just nothing to do downtown at all.
Stayed 1 night in Oct 2023

8/10 Good

Albert

Stayed 1 night in Oct 2023

4/10 Poor

Heather

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioning was broken in our room, we were able to move to another one. Moved to the new room and the air was broken as well. Neither of the rooms would get below 75 degrees.
Stayed 1 night in Oct 2023

8/10 Good

Katlyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Meh.
Older property. Hard to believe that on a home football weekend the bar closed at 9:00. Seems like bar inventory should be taken sometime other than peak customer/sport’s viewing time. Crazy lack of customer & business focus.
Stayed 1 night in Sep 2023

6/10 Okay

Monica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to the university.
Stayed 2 nights in Sep 2023

8/10 Good

Thomas C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dry creek
Hotel is beautifully maintained
Stayed 1 night in Sep 2023

10/10 Excellent

cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the historic site, very safe and easy parking too
Stayed 1 night in Sep 2023

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Tero

Liked: Cleanliness, staff & service
Cool hotel, but on a very noisy crossing. Restaurant closed on Mondays
Stayed 1 night in Sep 2023

10/10 Excellent

Sharon

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay
Stayed 1 night in Jul 2023

10/10 Excellent

Mark D.

Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

John

Travelled with group
Liked: Amenities, property conditions & facilities
Historic Hotel was great…no other restaurant or activity in the area…really.
Stayed 2 nights in Aug 2023

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to go to shows at the NPAC, and the shuttle service is awesome!
Stayed 1 night in Aug 2023

8/10 Good

AUDREY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023