Terrace/patio

Reviews of The Royal Blue

5 out of 5
The Royal Blue
Panormos, Mylopotamos, Crete Island

Reviews

9.0

Wonderful

Rating 10 - Excellent. 84 out of 134 reviews" "
Rating 8 - Good. 36 out of 134 reviews" "
Rating 6 - Okay. 7 out of 134 reviews" "
Rating 4 - Poor. 4 out of 134 reviews" "
Rating 2 - Terrible. 3 out of 134 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd time to property within last 9 years and alway excellence. The staff are excellent, the area very clean, food excellent and our view of the ocean was great. Centrally located which is very convenient. Love island of Crete and its people Will go back
Stayed 8 nights in May 2024
Response from The Royal Blue on 20 May 2024
Dear George,Thank you for choosing The Royal Blue for your recent visit to Crete.We are more than happy to read that you enjoyed your stay once again and left with the best impressions and memories.Our team always goes above and beyond to deliver truly special and memorable moments, therefore feedback such as yours is extremely rewarding for them.With great pleasure we will forward your kind words to all our members.With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 Excellent

Jenyfer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the resort we needed to kick-start our honeymoon the right way. They have it all, golf-buggy door service, multiple pools, day beds and sun beds, cocktails by the pool, multiple restaurants and bars, buffet breakfast. The bed was a little firm but our experience here was still very amazing. The staff are so helpful and so kind, we would gladly come back!
Stayed 5 nights in Sep 2023
Response from The Royal Blue on 17 Oct 2023
Dear Jenyfer,Your comments are very important to us and we are delighted that in general you had a good stay, appreciated several aspects of your holiday experience and left with the best impressions and memories.Hoping to be given the opportunity to welcome you back, in this case please do not hesitate to contact us in advance for any wishes you might have.Until then, we wish you all the very best!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 Excellent

Ahunawar

Liked: Cleanliness, staff & service, property conditions & facilities
Truly luxurious. Tons to do. Good restaurants. Amazing staff
Stayed 6 nights in Aug 2023
Response from The Royal Blue on 22 Aug 2023
Dear Ahunawar,we are absolutely thrilled to read that you had such a wonderful experience while staying with us.Your feedback will be shared with great pleasure and we hope to see you again on your next trip to Crete.Until then, we wish you all the very best.With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there before and went back. Very nice. Would go back again Excellent place to stay. Staff and grounds of resort excellent
Stayed 7 nights in Aug 2023
Response from The Royal Blue on 21 Aug 2023
Dear George,we would like to thank you for your feedback and for kindly acknowledging our staff members. Providing a good hospitality experience to all of our guests always remains our top priority.Hoping to be given the opportunity to welcome you back next season, in this case please do not hesitate to contact us in advance for any wishes you might have.Until then, we wish you all the very best.With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

6/10 Okay

Verified traveller

Okay, but small details missing
Okay but not up to the standard we expect based on price and star rating.
Stayed 3 nights in Jul 2023
Response from The Royal Blue on 29 Jul 2023
Dear Guest,thank you for your visit at The Royal Blue, from which however we are sorry to read that we did not meet your expectations in every aspect and would like to apologize for any inconvenience.Feedback is very important to us to focus on areas where we are exceeding our guests’ expectations and use it to improve ourselves where we might have fallen short.Hoping to be given the opportunity to welcome you back, we are sure that all your expectations will be exceeded then.Until then, we wish you all the very best!Barbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. Great staff! Lovely view and the private cove is great!
Stayed 3 nights in Jun 2023
Response from The Royal Blue on 15 Jul 2023
Dear Kiran,lovely to read that we contributed to a memorable and unforgettable stay.Your kind words will be shared with great pleasure with all our team members.Looking forward to welcome you back for another delightful experience.With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic resort in Crete
Fantastic stay! Beautiful resort with amazing amenities. Really enjoyed our stay. Would highly recommend to anyone travelling as couple or family.
Stayed 4 nights in Jul 2023
Response from The Royal Blue on 15 Jul 2023
Dear Robert,thank you for your fantastic review. We are absolutely thrilled to read that you had a delightful experience with us and left with the best impressions and memories.We hope to have you back soon!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 Excellent

Jessica

Stayed 7 nights in Jul 2023
Response from The Royal Blue on 31 Jul 2023
Dear Jessica,Thank you for your stay and the good rating.Hope to see you again soon!In this case please do not hesitate to contact us in advance for any wishes you might have.Until then, we wish you all the very best!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 Excellent

Aleksandar S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property and staff exuded and promoted a sense of relaxation which was really something we were looking for. The beach and pool areas were very accomodating in regards to food/drink ordering. Proper maintenance was obvious on the grounds as we ways saw staff out keeping things well manicured and taken care of. We were pleasantly surprised to be upgraded to a suite with a private pool for our last two nights which was quite beautiful. We would definitely recommend the Royal Blue to anyone considering a vacation in Crete.
Stayed 10 nights in Sep 2022
Response from The Royal Blue on 8 Oct 2022
Dear Aleksandar,Thank you for staying at The Royal Blue and for sparing some time to leave a review.It was an absolute pleasure for us to have you and we are very pleased to read that our staff made you feel welcomed and appreciated during the time spent with us. We are devoted to providing all of our guests with an enjoyable customer service experience and ensuring that they have all of their needs met.Thank you also for your recommendation, which is a big reward!We look forward to welcoming you back on your future visits.Until then, we wish you all the very best!With kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 Excellent

Veronika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our 12th Anniversary at the royal blue and I couldn’t have wished for a better place to be at. The people made us feel so welcomed and we got pampered every single day. The villa with private pool was breath taking. Clean and very cute. The view was breathtaking with beautiful sunsets - perfect endings of the day! The food at the restaurants fresh & delicious. But the staff topped it all with their friendliness. Anastasia from guest relations, Maria from reservation, and Jannis & Babis from the bar need a special mention as they made our stay even more special with their helpfulness & friendliness.
Stayed 2 nights in Aug 2022
Response from The Royal Blue on 10 Oct 2022
Dear Veronika,Thank you for staying at The Royal Blue and for sparing some time to leave a review.It was an absolute pleasure for us to have you and we are very pleased to read that our staff made you feel welcomed and appreciated during the time spent with us. We are devoted to providing all of our guests with an enjoyable customer service experience and ensuring that they have all of their needs met.Your comments with regards to Anastasia, Maria, Jannis and Babis service will not go unnoticed.We look forward to welcoming you back on your future visits.Until then, we wish you all the very best!Thank you once again and with kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection

10/10 Excellent

Warren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this was an absolutely lovely experience in Greece. The staff were superb!!! We love Anastasia, guest relations manager!!! All the staff were Especially attentive to our 2 yr old son. The resort was clean, food was great and the atmosphere relaxing. We’d go back.
Stayed 7 nights in Jun 2022
Response from The Royal Blue on 15 Jul 2022
Dear Warren, we would like to thank you for choosing The Royal Senses for your recent visit to Crete and for taking some of your precious time for this feedback. We are delighted that you enjoyed your stay with us so much, that we exceeded all your expectations and that you left with the best impressions and memories. Your kind words will be shared with great pleasure with all our team members, as they always go above and beyond to deliver truly special and memorable moments. Hoping to be given the opportunity to welcome you back, in this case please do not hesitate to contact us in advance for any wishes you might have. With kind regards Barbara Dunner Administration Office on behalf of the Management of Troulis Royal Collection

10/10 Excellent

Albina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 1 night in Jun 2022
Response from The Royal Blue on 28 Jun 2022
Dear Albina, thank you for your stay and the wonderful feedback. We are happy to read that we exceeded all your expectations and do hope to have you back in the not too-distant future. With kind regards Barbara Dunner Administration Office on behalf of the Management of Troulis Royal Collection

10/10 Excellent

andriana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from The Royal Blue on 23 Jun 2022
Dear andriana, thank you very much for your stay and the feedback received. We are happy that you enjoyed your stay with us and do hope to have you back in the future. Until then, we wish you all the very best. With kind regards Barbara Dunner Administration Office on behalf of the Management of Troulis Royal Collection

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful spot to enjoy some Greek beach time. The breakfast food was very good, but the spot where you reserved for dinner was even better. We enjoyed a chap playing a variety of string instruments. What a treat. Lots of pools, and the resort was very beautiful looking out over the sea.
Stayed 2 nights in Jun 2022
Response from The Royal Blue on 20 Jun 2022
Dear Alison, thank you for your wonderful feedback, from which we are very happy to read that you enjoyed your stay with us and that we could exceed all your expectations. Hoping to be given the opportunity to welcome you back, in this case please do not hesitate to contact us in advance for any wishes you might have. Thank you once again and with kind regards Barbara Dunner Administration Office on behalf of the Management of Troulis Royal Collection

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pure relaxation
Stayed 5 nights in Jun 2022
Response from The Royal Blue on 16 Jun 2022
Dear Helen, thank you very much! We appreciate your feedback and are more than happy to read that you enjoyed your stay with us. Hoping to have you back in the future, we remain in the meantime With kind regards Barbara Dunner Administration Office

10/10 Excellent

Masum

Travelled with partner
Liked: Staff & service, property conditions & facilities
I can’t begin to express how amazing our experience staying at royal blue hotel. The staff were so welcoming, polite, helpful and so accommodating. We had forgotten to take our adapters to charge our phones, the reception immediately offered us adapters without hesitation. The resort was very clean inside and out. I could go on and on but this getting to long already. I have recommended this resort to all my friend and family and hope to go back again soon!
Stayed 3 nights in Oct 2021
Response from The Royal Blue on 26 Oct 2021
Dear Masum, what a wonderful feedback after your recent stay at The Royal Blue. We are absolutely thrilled to hear that you enjoyed your holiday so much and that you left with the best impressions and memories. We are even more happy to read that you will recommend our hotel to your friends and family. This is a big praise and will be shared with great pleasure with all our team members. Hoping to have you back soon, we thank you once again and wish you all the very best for the forthcoming winter period. With our kindest regards The Royal Blue Hotel Management

2/10 Terrible

Judit

Stayed 7 nights in Aug 2021
Response from The Royal Blue on 17 Sept 2021
Dear Judith, thank you for your visit at The Royal Blue. However, we are sorry to read that we could not exceed your expectations and would like to apologize for any inconvenience caused. We do hope to be given a second chance to welcome you back in order to prove our high level services and standards. With kind regards The Royal Blue Hotel Management

6/10 Okay

Richard, encinitas

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2021
Response from The Royal Blue on 28 Aug 2021
Dear Richard, thank you for your visit and the rating. We do hope that your overall experience was up to your satisfaction and we will have the pleasure of welcoming you back. With kind regards The Royal Blue Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has many hidden pools amongst the property, so whatever you are in the mood for-quiet or views you can find a place. It also has a private “beach”.
Beautiful sunsets!
Stayed 2 nights in Jul 2021

10/10 Excellent

samone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an Absolutely Amazing Time!
Excursion Booth right outside of the Hotel. A nice lady was always there.
Excursion pamphlets from the stand right outside the hotel
Stayed 5 nights in Jul 2021
Response from The Royal Blue on 19 Aug 2021
Dear Guest, thank you for your feedback and the photos. We are absolutely thrilled to hear that you enjoyed your stay with us and do hope to have the pleasure of welcoming you back. Until then, we wish you all the very best. The Royal Blue Hotel Management

8/10 Good

Rebecca

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great resort with nice facilities
Beautiful resort with great facilities: multiple pools, shared spaces and private beach. Check-in was smooth and everyone was accommodating. Restaurant and bar staff could have been more attentive; some were clearly very new.
Stayed 1 night in Jul 2021
Response from The Royal Blue on 26 Jul 2021
Dear Rebecca, thank you very much for your stay and your feedback, which will be shared with great pleasure with all the staff. We are happy that you enjoyed your stay with us and do hope to have the pleasure of welcoming you back. The Royal Blue Hotel Management Team

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
-
Stayed 3 nights in Jul 2021
Response from The Royal Blue on 24 Jul 2021
Dear Sir / Madam, please be so kind and contact the Guest Relations Department, in order to discuss any issue you might have and take immediate action to improve your holiday experience with us. Thank you and with kind regards The Royal Blue Hotel Management Team

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing sea views and outdoor areas
Amazing outdoor areas - pool and private beach perfectly suited to swimming. Due to large outdoor areas - the grounds never seemed crowded even though the hotel was fully booked. Very attentive staff.
Stayed 3 nights in Oct 2019
Response from Maike Möhle, Rooms Division Manager,The Royal Blue on 23 Oct 2019
Dear Judith, thank you so much for your very warm words about your stay with us! We are really happy to read, you enjoyed your stay with us - and especially the swimming in the sea and pools :) We would be glad to see you again in the future as our returning guest and wish you all the best! Warmest regards

10/10 Excellent

Steve, Hull

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is laid out as a number of low-rise apartments which makes it look more like a small village than the large hotel that it is. The hotel is adjacent to the sea with the resultant superb views. It has everything you could want available on-site.
Stayed 10 nights in Sep 2019
Response from Maike Möhle, Rooms Division Manager,The Royal Blue on 23 Oct 2019
Dear Steve, we are very happy to read your review as your opinon matters a lot to us! Thank you for the great words about your stay and our facilities. We are glad, that you enjoyed the views and our services during your stay and would be happy to get the chance to see you again in The Royal Blue! Thank you once again and warm regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I particularly like "the village" type layout, it reminds me of Portmeirion.
Stayed 7 nights in Sep 2019
Response from Maike Möhle, Rooms Division Manager,The Royal Blue on 23 Oct 2019
Dear guest, I would like to thank you for your great rating for our hotel and that you share your opinion with any of our future guests! We do appreciate your time for this! Please be sure, that, if you decide to come back to our Resort, we will be at your full disposal again, making sure, you experience the best during your holiday! Our best wishes from crete!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Lovely modern hotel. From the moment we arrived service was great, friendly but not intrusive. Welcome drink and explanation of the many restaurants, bars and facilities the hotel has to offer was a nice touch. We only ate at the hotel twice but the Cave restaurant overlooking the sea at sunset was a highlight. Beautiful view and the best food of our trip! It was around 7 euros to go in to the nearby town of Panormos where there are plenty of eating options. Pool and beach area are both large with plenty of sunloungers. Loved our stay and would definitely return!
Stayed 7 nights in Sep 2019
Response from Maike Möhle,Rooms Division Manager, The Royal Blue on 13 Sept 2019
Dear guest, we loved to read your comment about your stay in The Royal Blue! Thank you so much for your very warm words and that you took the time to review your holidays. We will forward your comments to our colleagues in the departments! A very big thanks again from the whole team and we hope to see you again in the future! Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Maike Möhle,Rooms Division Manager, The Royal Blue on 4 Sept 2019
Dear guest, we would like to thank you on behalf of the whole The Royal Blue Team for giving us this great rating! We are glad to see, you enjoyed your holidays in our resort and wish to see you again soon! Our best wishes,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had very good veg options for breakfast and dinner, especially considering we were Muslims staying with no halal food. However fairly expensive considering there was not much nearby but we were still very happy and satisfied Staff were very nice and friendly. Rooms were cleaned to a good standard. If they could introduce halal food (which is an ask!) that would be amazing. The views from this property were something else.
Stayed 5 nights in Jul 2019
Response from Maike Möhle, Rooms Division Manager,The Royal Blue on 18 Jul 2019
Dear Guests, please let me thank you for taking the time to review our resort and for your warm words! We are pleased to read, that you enjoyed your stay with us! We will forward your nice words to our colleagues! We would be happy to welcome you again to The Royal Blue in the future and remain at your disposal! Warm regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jul 2019
Response from Maike Möhle,Rooms Division Manager, The Royal Blue on 17 Jul 2019
Dear guest, please let me thank you for your very positive rating! We hope, you enjoyed your stay at The Royal Blue and are always at your disposal, if you wish to return anytime! With warm regards

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Very nice room. Fantastic pools. Excellent restaurant a la carte with good food and service. Buffet restaurant with much lesser quality of food and service. Nice beach with bar. Great sunset view!
Stayed 5 nights in Jul 2019
Response from Maike Möhle,Rooms Division Manager, The Royal Blue on 16 Jul 2019
Dear Martin, first of all, let me thank you for your great rating and review! Please let me assure you, that your opinion matters to us! That is why, we have forwarded your comment about our Main Restaurant to our Chef and will review the topic! We are glad, you enjoyed our outlets, such as the Bars and A la carte restaurants and, of course, the sunset from our permises. Thank you very much once again! And we remain at your disposal, if you wish to visit us again anytime!

10/10 Excellent

Verified traveller

Stayed 7 nights in Jun 2019
Response from Maike Möhle, Rooms Division Manager,The Royal Blue on 29 Jun 2019
Dear guests, we would like to thank you in the name of the whole team of THE ROYAL BLUE for reviewing your stay with us, as your rating is very important to us and other future guests of ours. We are pleased to see, you enjoyed the time on crete and we hope, to see you again in the future! Have a nice weekend!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from The Royal Blue on 26 Jun 2019
Dear guests, we would like to thank you for the good score you gave to us and that means that you met your expectations in The Royal Blue. Would be a pleasure to welcome you again in future. We all wish you a nice summer!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
Nice resort to relax in. Amazing pool
Stayed 1 night in May 2019
Response from Maike Möhle, Rooms Division Manager,THE ROYAL BLUE on 19 May 2019
Dear Mrs. Ashley, Thank you very much for your nice feedback! We are happy, you enjoyed your stay with us and hope to welcome you again soon.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great hotel. Lovely pools and beach area. Breakfast is very good too!
Stayed 3 nights in May 2019
Response from Maike Möhle, Rooms Division Manager,THE ROYAL BLUE on 19 May 2019
Dear Mrs. Ashley, we would like to once again thank you for your warm words concerning your stay with us. We appreciate your comment and hope to see you soon on crete!

10/10 Excellent

oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleased
wow amazing place , very private and Quiet , good food , variety, great staff and services! , recommend for couples especially honey moon
Stayed 3 nights in Sep 2018
Response from Maike Möhle, Rooms Division Manager,THE ROYAL BLUE on 19 May 2019
Dear Mr. Oren we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We hope, to be able to welcome you again! With kind regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Not a five stars
Not a five stars !!!! The room with private pool is to close the next room
Stayed 3 nights in Aug 2018
Response from Maike Möhle, Rooms Division Manager,THE ROYAL BLUE on 19 May 2019
Dear guest, thank you very much for taking the time to review your stay with us. We are sorry to hear, that the building style of our hotel and our services did not meet your expectations. We do value our guests comments and opinions as it helps us to steadily improve our customer service With kind regards

10/10 Excellent

david, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice really good amazing staff
We had a really nice experience staying at the hotel from the first to the last min the staff were amazing throughout, would highly recommend
Stayed 4 nights in Jun 2018
Response from Maike Möhle, Rooms Division Manager,THE ROYAL BLUE on 19 May 2019
Dear Mr. David, First of all, please let me thank you for choosing The Royal Blue for your holidays. I would like to thank you for your lovely comments. We are delighted to read you truly enjoyed your stay, with us and remained totally satisfied. We hope to welcome you again soon! Warm regards from crete

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible luxury resort with great facilities
This hotel definitely lives up to its 5* rating. The rooms and facilities are of a really high standard and kept exceptionally clean and tidy constantly. Staff are friendly and multilingual with an extensive knowledge of the local area and the rest of the island. Our room had a private pool but there are many other pools and a private beach as well as sports facilities and a gym. The drinks are a little pricey but that's expected at a resort of this type. Although we mainly used the resort as a base, the days we spent my the pool were very relaxing and the ambience is great whether it's daytime in the sun or evening spent watching the sunset from the cocktail bar. Definitely recommended!
Stayed 12 nights in Jun 2018
Response from Maike Möhle, Rooms Division Manager,THE ROYAL BLUE on 19 May 2019
Dear Mr. Chris, thank you for choosing The Royal Blue for your holidays and for taking your time to share your impressions with other travelers. We are truly honored that you chose to spend your special moments at our hotel. We are also so glad to know that our hotel and the service met your expectations and that you had an enjoyable stay with us. We would be glad, to welcome you again in the future. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and very nice staff
Stayed 3 nights in Sep 2017

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
It was an amazing experince, we totally enjoyed our honeymoon here. Staff was super nice and friendly, great service, great room, great view, great wifi. We loved everything about this hotel, it was way better than what we've expected. Loved it here! Will definitely come again! Thank you dear hotel
Stayed 2 nights in Jun 2017

8/10 Good

Suryanarayan

Liked: Staff & service
Our holiday in Crete
Crete was our final stop on our holiday in Greece. The Royal Blue is a beautiful property located on the seaside and you can enjoy amazing Cretan blue and sunsets from the room. The location of the hotel was excellent. It was close to the main East-West highway connecting Rethymno with Iraklion and Hania. The property is very close (less than 2 km) to the sea side village of Panormas that has a good choice of Greek tavernas offering excellent local Cretan cuisine. The breakfast spread at the hotel was good with a choice of excellent local cheeses and several Cretan specialities. On the negative side, we felt that the room furniture was old and tacky. The bathrooms were definitely not well designed. It had a combined bathtub/shower but the glass partition for the shower was practically useless and the bathroom would get wet and messy after using the shower. The towels were grey and worn out. When you stay at a hotel of 5 star category you expect better quality towels (fluffy white towels) The bathroom cleanliness was also an issue as we noticed mold in the jacuzzi outlets and around the bathtub.
Stayed 4 nights in May 2017

10/10 Excellent

Peter, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not your average hotel
This hotel is amazing! Instead of all rooms being in the one building, the rooms are spread out individually (or in small groups) around the hotel grounds, almost like its own little villa. The staff are very friendly and helpful. It's located about 25mins from the nearest town, Rethymno. A car is recommended if you're looking to venture out. I would highly recommend a stay here.

10/10 Excellent

JeanS, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel with lovely view of Aegean Sea
Stayed at this hotel as solo traveller for 7 days in May 2016. Found it to be very comfortable and staff friendly and efficient. Plenty of choice for breakfast and good snacks at poolside bar for lunch. Numerous swimming pools and plenty of sunbeds always available (although it was relatively early in season). The spa was excellent and I had several massages and a facial. Steep walk to the small beach and difficult to enter/leave the sea due to stones but I managed it OK.
2nd main pool
2nd main pool
Main swimming pool (in distance)
Beach

6/10 Okay

kasia, london

Liked: Staff & service, property conditions & facilities
nice views
too outdated for 5 star! bath with jet spa was in a awful state looked so old that it put me off trying it however i did try it once but it was not working at all, does not have luxury feel, but ok for the budget, did not expect a wow effect anyway for the money we paid but was hoping room and bathroom will be better, balconies have no privacy at all, very strange set up

6/10 Okay

pjk, hampshire

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel but lacked attention to detail
Nice hotel which has an excellent pool area. There is also a man made beach which could be lovely but found the sun loungers where old and rickety. The beach was covered in litter and cigarette butts which detracted from the lovely setting. The main hotel restaurant was nice but the food served was very average with little variety. The service from the staff in the restaurant was excellent. The room we stayed in (sea view) was really nice. Good size with a large bathroom. The shower had poor water pressure but otherwise a good bathroom. Drinks and food where very expensive. For example 4 euros for a coffee and 11 euros for a sandwich.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
beautiful hotel. Breakfast was delicious with a wide variety of choices. Great hotel resort for R&R. If you like to explore you will need a car. We rented a car and we were a short drive from the main town and beaches.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

anthony, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with amazing food
Great hotel. We very luckily got upgraded to a jacuzzi room with fantastic sea view. I genuinely don't remember a hotel with such natural and friendly staff. Nothing stuffy about them but absolutely nothing was too much trouble. The food was great, especially the sushi bar for lunch. If you want a relaxing break where you can either stay in the resort or pop out to a local restaurant this fits the bill perfectly.

10/10 Excellent

linda, nyc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best private pool
by far the best hotel I have ever stayed in. The private pool and spa are out of this world!