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Reviews of Rethymno Palace

5 out of 5
Rethymno Palace
Adelianos Kampos, Rethymno, Crete Island

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 66 reviews" "
Rating 8 - Good. 17 out of 66 reviews" "
Rating 6 - Okay. 11 out of 66 reviews" "
Rating 4 - Poor. 2 out of 66 reviews" "
Rating 2 - Terrible. 3 out of 66 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Eranuhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employees of the front desk need to have more knowledge to guide better the tourist
Stayed 5 nights in Aug 2023

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel right on the beach. Air Con in first room did not work, they immediately tried to fix and after day 2 with still not Air con, they moved us to a different room.
Stayed 6 nights in Oct 2022
Response from Reception on 19 Oct 2022
We would like to thank you very much for your very positive rating of our hotel. We were very happy about it. We will continue to make every effort to ensure you, our guests, a relaxing, pleasant and memorable stay. We hope to see you soon again!.Best regardsChristina GiaitakiReception/PR

6/10 Okay

john

Travelled with family
Liked: Cleanliness
Blocked drains that smell constantly on your balcony. Drilling at 6.55 am. Sea view rooms are not side view rooms. Hotel has no sea view rooms. Miwadi for breakfast replacing fresh juice. Food ok but disappointing choice apart from breakfast. V clean nice pool area, beach has a lovely view but dont try swimming with out protective shoes. 4 star premises. Could be better with attention to details. Cant blame the general staff they are v nice.
Stayed 6 nights in Oct 2022

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and a great base to get to other areas of the island. We had a double room upgrade to a sea view which was nice
Stayed 2 nights in Oct 2022
Response from Reception on 19 Oct 2022
We would like to thank you very much for your very positive rating of our hotel. We were very happy about it. We will continue to make every effort to ensure you, our guests, a relaxing, pleasant and memorable stay. We hope to see you soon again!.Best regardsChristina GiaitakiReception/PR

4/10 Poor

Heidi

Stayed 3 nights in Aug 2022

6/10 Okay

Eranuhe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay if you prefer outside the main town.
Generally, my stay was great—starting with my room (#400), which I highly recommend if you don’t mind having two single beds. The view is great (pool and ocean view). As always, there is one minor “problem” if we are picky. At one point I asked one if the younger server-helpers whether there was water available (because I asked after the breakfast buffet closed). Instead of going to check, he told me to go and check. The one server, Evaggelia, was fantastic!
Stayed 3 nights in Aug 2022
Response from Reception on 19 Oct 2022
We would like to thank you very much for your very positive rating of our hotel. We were very happy about it. We will continue to make every effort to ensure you, our guests, a relaxing, pleasant and memorable stay. We hope to see you soon again!.Best regardsChristina GiaitakiReception/PR

10/10 Excellent

Peter Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was spotless and the staff were very friendly. Lovely location on the beach. Overall I couldn’t fault it.
Stayed 7 nights in Jun 2022
Response from Reception on 25 Jun 2022
Thank you so much for the 5*

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food
Stayed 6 nights in May 2022
Response from Reception on 25 Jun 2022
Thank you so much for the 5*

4/10 Poor

jessie

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Disappointing
Beach area did not match the photo it was rough and full of stones very difficult to actually get in the sea without hurting yourself, staff did not ask how our stay was and they charged us for an extra card for our room. The food was not 5 star standard looked like it was going stale. 3 star hotel at best.
Stayed 2 nights in Oct 2021
Response from Christina Gialitaki on 26 Oct 2021
Dear Jessie, Thank you for taking the time to leave a comment! Οur customers comments are very important to us as and only through their objective observations and remarks we will be able to measure our performance and improve certain aspects of services if necessary. Best regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2021
Response from Reservation dept on 22 Sept 2021
Thank you for choosing us for your stay. We appreciate your feedback!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream getaway
Amazing location!!! On the beach, close to downtown, ready to go.
Stayed 4 nights in Aug 2021
Response from Reservation dept on 22 Sept 2021
Thank you for choosing us for your stay. We appreciate your feedback!

10/10 Excellent

Eranuhe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hello the personnelle. Needs more training not highly qualified for the treatment they provide They are nice persons polite etc But do not meet the expertise. The rooms should meet more spa standards Like the hotels presentations are very impressive
Stayed 4 nights in Jul 2021
Response from Christina Gialitaki Reception/PR on 21 Aug 2021
Good day from Rethymno, We would like to thank you for choosing the Rethymno Palace Hotel and for taking the time to provide us with your feedback! We try our best in giving outstanding service to every guest at Rethymno Palace hotel. Best regards

6/10 Okay

Liza

Travelled with group
Stayed 4 nights in Jul 2021
Response from Christina Gialitaki Reception/PR on 27 Jul 2021
Dear Liza, Thank you for taking the time to leave your scores on Expedia! We have been working very hard to give importance to guest satisfaction and we strive hard to make sure all of our guests have a rewarding experience at our hotel! Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. The hotel is in an excellent condition. The selection of food for breakfast was unbelievable, so many choices and very tasty. I highly recommend this hotel.
Stayed 9 nights in Jun 2021
Response from Christina Gialitaki Reception/PR on 20 Jul 2021
Good morning from Rethymno We would like to thank you for choosing the Rethymno Palace Hotel and for taking the time to provide us with your feedback! We are delighted that you were pleased with your stay. Our team will feel extremely proud to learn that you appreciated their services and that they enhanced your stay. Thank you for taking the time to share such a positive review and we look forward to welcoming you again in the very near future. Best regards,

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff very friendly and helpful even booking excursions of reqd. Short bus ride Into town at reasonable rates
Stayed 8 nights in Oct 2019
Response from reservation dep. on 21 Nov 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

MariaTurner

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Rethymno Palace, it was outstanding in all ways. From the very pleasant and helpful staff, the beautiful landscape to the wonderful food. We will go back in 2020 for a month. We highly recommend the Rethymno Palace you will not be disappointed.
Stayed 7 nights in Jun 2019
Response from reservation dep. on 19 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating. Food was wonderful! Room was clean although there was a slight sewage smell. Other than that everything was great!
Stayed 2 nights in Jun 2019
Response from reservation dep. on 29 Jun 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel: family friendly, clean, good location, and an amazing view. I booked 2 rooms and was happy with everything. Amazing service and people.
Stayed 11 nights in May 2019
Response from reservations dep. on 13 Jun 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

SJ, Croydon

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay
We didn't stay as an All Inclusive guest so found there were always queues for the beach bar. However the main barman in the evening was really friendly and made up for slower service in the day. The hotel was very nicely presented and our room was always clean and well kept. The buffet breakfast was a bit disappointing as the hot food was luke warm and no watermelon or nuts. However overall we had a lovely time.
Stayed 10 nights in Sep 2018
Response from reservation dept on 29 Sept 2018
First of all we would like to thank you for taking time and sharing your travelling experience here on Expedia. We were really excited to know that you stayed absolutely satisfied with every single thing in the hotel. We appreciate you mentioning the personnel of the hotel, because in our point of view it is the most important and the same time the most difficult part of the hotel operating system. will make us an honor to welcome you back again in not that distant future.

8/10 Good

Ramaz, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and great staff. As soon as we came to the Rethymno Palace on June 21st Mrs. Stella Tsagaraki (Manager) has been very attentive to our Family and took care of us. She personally made sure that we are comfortable with the choice of the hotel and the suite. Many thanks to Mrs. Stella Tsagarakis and her staff members as well. Beridze Family. P.S. Prior leaving the hotel I double checked Mrs. Stella's last name at the reception, hope I spelled it correctly.
Stayed 13 nights in Jun 2018
Response from reservation dept on 25 Jul 2018
First of all we would like to thank you for your preference you to our hotel for your holidays! We hope that we will be able to offer you a great holiday another time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time. Staff could not have been better. It was spolt by other guests banging doors really hard but thats not the hotels fault.
Stayed 13 nights in May 2018
Response from reservation dept on 22 Jun 2018
We thank you for your preference you to our hotel for your holidays! We hope to see you again the next year!

8/10 Good

HERVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Response from reservation dept on 25 Oct 2018
First of all we would like to thank you for your preference you to our hotel for your holidays! we hope that we will be able to offer you a great holiday another time!

10/10 Excellent

I.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nach dem Wechsel in ein anderes 5*Hotel ist die Qualität des Rethymno Palace noch deutlicher geworden. Sehr schöne, saubere und gepflegte Anlage. Sehr strukturiert die Arbeitsweise des erfahrenen Personals. Nicht nur Aushilfen oder Schüler:innen beschäftigt, sondern auch motivierte ältere Mitarbeiter. Sicherheitspersonal vorhanden. Wir empfanden es als ruhiges Hotel. Zwei mal die Woche kretischer Abend. Wir empfehlen es auf jeden Fall.
Stayed 5 nights in Aug 2023
Response from ioanna fragiadaki on 5 Sept 2023
Liebe GaesteHerzlichen Dank für diesen super tollen Kommentar! Über ein Wiedersehen auf Kreta würden wir uns sehr freuen.Alles Gute und sonnige Grüße aus Rethymnon

10/10 Excellent

Marianne

Stayed 2 nights in May 2023

10/10 Excellent

ayoub

Stayed 2 nights in Sep 2022

8/10 Good

sandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel war sehr gut, Räumlichkeiten waren sauber sowie ein schönes Zimmer . Der Transfer war nicht wie angegeben Inklusiv, mussten 120 Euro 1 weg Taxi bezahlen. Rezeption fühlte sich nicht verpflichtet aufzukommen für dieses Problem. Schade :(
Stayed 7 nights in Sep 2022

6/10 Okay

Vidar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
For mye fokus på all inklusive gjester, om man ikke har det selv. Går litt utover service på steder hvor det ikke er all inklusive gjester. Kamp om solsenger både rundt basseng og på strand. Ikke nok solsenger. Rent og fine rom, men litt små. Fine bad.
Stayed 7 nights in Jul 2022

8/10 Good

Carla Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Piscina e spiaggia comode. Ristorante con molte offerte e self service. Purtroppo le camere con richiesta di tre letti hanno un divano durissimo con lenzuolo appena appoggiato, improponibile.
Stayed 7 nights in Jun 2022

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and value for money.
Stayed 5 nights in Jun 2022

6/10 Okay

Atar

Travelled with partner
Liked: Cleanliness, staff & service
Hotel propre dans l ensemble mais equipements et decoration vieiillote. Coffre fort payant, climatisation vieille et longue au fonctionnement. Une seule par carte par chambre, petit dejeuner moyen. Prestation correcte mais n equivaut pas a celle d un 5 etoiles.
Stayed 3 nights in Jun 2022

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Kein 5-Sterne-Service
Wir haben ein Open Plan Sea View für 2 Personen gebucht und beim Check-in ein solches Zimmer in der obersten Etage bekommen. Es war etwa so groß wie bei der Buchung angegeben und hatte einen wunderschönen Meerblick. Allerdings war es bei Ankunft nicht klimatisiert und ca. 30 Grad heiß. Trotz Einschalten der Klimaanlage auf höchster Stufe und dem Versuch bei laufender Klimaanlage zu schlafen, wurde es nicht „kälter“ als 28 Grad. Nach einer schlaflosen Nacht baten wir um ein anderes Zimmer, z. Bsp. 1 Etage tiefer. Wir wurden aber mehrfach abgewiesen ober bekamen Zimmer einer schlechteren (bzw. günstigeren) Kategorie ohne finanziellen Ausgleich angeboten. Erst bei unserer 5. Beschwerde und nach 2 heißen Nächten bekamen wir 1 Zimmer 1 Etage tiefer, welches bereits offensichtlich mindestens 1 Tag frei war. Aber auch hier war die Klimaanlage offensichtlich zentral in ihrer Leistung gedrosselt und eine Kühlung unter ca. 26 Grad Raumtemperatur war selbst bei 24 Stunden eingeschalteter Klimaanlage nicht möglich. Bei unserer Buchung über Expedia hatten wir einen Late-check-out von 2 Stunden mitgebucht. Dieser wurde uns von der Rezeption verweigert und erst nachdem wir bei Expedia angerufen haben und diese mit dem Hotel telefoniert haben, wurde er uns gewährt. Fazit: Ein eigentlich schönes Hotel, aber unfreundliche und respektlose Mitarbeiter an der Rezeption, bei denen man wie ein Bittsteller abgewimmelt wird, wenn man das möchte, wofür man beim Check-in bezahlt hat.
Stayed 13 nights in Jun 2022

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2022

10/10 Excellent

Houssam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022
Response from Reservation dept on 18 May 2022
Thank you for choosing our hotel for your vacation! we hope to see you again!

10/10 Excellent

GLORIA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel établissement soigné et confortable. Beaucoup d'espace ce qui permet de ne pas avoir l'impression que nous sommes collés aux autres. Le bémol : l'accès à la partie détente (massage, sauna) qui est payant et relativement coûteux au regard du reste.
Stayed 7 nights in Apr 2022
Response from Reservation dept on 18 May 2022
Thank you for choosing our hotel for your vacation! we hope to see you again! Your feedback makes us better

8/10 Good

Dorothée Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vue sur la mer, les chambres refaites sont des points positifs de l hôtel.
Stayed 7 nights in Apr 2022
Response from Reservation dept on 18 May 2022
Thank you for choosing our hotel for your vacation! we hope to see you again! Your feedback makes us better

6/10 Okay

Yvonne

Travelled with partner
Liked: Staff & service, amenities
Das Hotel ist insgesamt schön das Essen ist abwechslungsreich und schmeckt gut. Personal sehr freundlich und aufmerksam! Auf Grund von Covid 19 sind die Zimmer nur jeden zweiten Tag gereinigt worden, was uns erstaunt hat und kein Sinn macht. 5 Sterne sind nicht angebracht, gutes 4 Sterne kann man sagen. Am Pool wurde schon morgen früh die Liegen mit Badetücher besetzt! Sehr ärgerlich! Der Dress Code wurde überhaupt nicht eingehalten und auch nicht hingewiesen. yvonne und Claudio
Stayed 7 nights in Sep 2021
Response from Christina Gialitaki Reception/PR on 29 Sept 2021
Sehr geehrte Frau Yvonne, vielen Dank für Ihre Bewertung. Schade, dass Sie mit unseren Serviceleistungen nicht zufrieden waren. Nur sprechenden Leuten kann geholfen werden. Unsere Stärke ist es, auf die Wünsche aller Gäste einzugehen (wen nuns diese natürlich zugetragen werden), diese zu erfüllen und somit unseren Gästen einen erholsamen Urlaub zu gewähren. Wir freuen uns, Sie evtl. ein 2. Mal bei uns begrüssen zu dürfen und Sie von unseren exzellenten Serviceleistungen zu überzeugen.

2/10 Terrible

YASMINE

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Le pire des hotels. Demie pension ......ne prenez pas cest une blague, nous avons mange dehors tous les jours..... 1 seule clef de chambre pour 4...... Personnel de reception insolent et agressif...... Je fréquente les gotels 5 étoilés minimum 4 a 5 fois par an, celui ci est le premier hotel dont le staff de la reception est aussi irrespectueux et limite insultant, en appelenat la reception pour indiquer que le coffre ne fermait pas le réceptionnistes ma carement raccroché au nez, et a complètement nié lorseqie je suis descendu les voir, la responsable a dit quelle regarderai les enregistrements caméra mais biensure aucune nouvelle. Personnel de la bputique adorables ainsi que les 2 restaurants, mais lhotel est hyper mal géré, le menage na pas zte fait un jour et on nous simplement explique que la femme de menage aetait absente. le directeur n'est sorti nous parler qu'une fois il a pensé qu'il y avait un souci de paiement avec hotel.com et expedia mais ne sest jamais montre lorseque son réceptionniste ma raccroché au nez! Il ne la même pas mentionné. Vraiment dommage que ca soit limage de la grece que l'on a gardé, cest un pays qui a tellemebt besoin de tourisme, mais les gens comme le staff de cet hotel s'en fichent car ils ont un travail! Et ne pensent pas a ceux qui n'en ont pas. Cest clairement le pire des hotels 5 etoiles que jai vu de ma vie, fuyez .....
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Resort mit direkter Strandlage.
Resorthotel am Kiesstrand, für Baden Wasserschuhe empfehlenswert. Sehr gute Büffets, die wirklich für jeden Geschmack etwas bieten. Insbesondere das Desert-Büffet ist herausragend. All-in Getränke von 10-23 Uhr. Nett wäre, wenn man bereits vor 10 Uhr eine Kaffeespezialität (Espresso etc.) haben könnte, da der Kaffee am Büffet der einzige Schwachpunkt dort ist. Personal immer sehr freundlich. Kleines Fitness-Studio mit 2 Laufbändern, Crosstrainer und Trimmrad, bei gutem Wetter sehr warm. Gesamte Anlage sehr gepflegt und sauber. Parkplatz kostenlos vorm Eingang. Während unseres Aufenthalts (keine volle Auslastung) genug Liegen und Schirme am Strand. Von unserem Zimmer (oberste Etage) spektakulärer Meerblick. Zimmerflure nicht klimatisiert und bei heißem Wetter war schlafen nur mit laufender AC im Zimmer möglich. Würden trotz der tollen Aussicht eher Zimmer in unterer (kühlerer) Etage empfehlen. Früh und / oder lange schlafen schwierig, da v.a. am Wochenende bis 1 Uhr nachts laute Musik auf Nachbargelände und morgens um 7:30 Uhr auf dem Flur schon laut staubgesaugt wird. Für empfindliche sind Ohrenstöpsel empfehlenswert. Ansonsten eine top Anlage!
Stayed 9 nights in Jun 2021
Response from Christina Gialitaki Reception/PR on 20 Jul 2021
Good morning from Rethymno! We would like to thank you for choosing the Rethymno Palace Hotel and for taking the time to provide us with your feedback We are so pleased to know that there were clearly so many aspects of our hotel which you enjoyed and that overall you had a pleasant stay. We appreciate all feedback from our guests, whether it is positive or negative, as it is only on receiving such feedback that we are able to maintain improve the standard of service that we provide to our valued guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2021
Response from Christina on 20 Jul 2021
Good morning from Rethymno! Thank you so much for your review!

10/10 Excellent

DVORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון יפה
קצת מרוחק מהעיר מלון חדיש על הים הרבה אוכל אך לא טעים במיוחד
Stayed 1 night in Oct 2019
Response from reservation dep. on 4 Nov 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Personnel de l'hôtel est très accueillant, souriant et serviable. Les chambres sont bien équipées et propres. L'emplacement central avec la piscine est bien agréable. Le seul bémol concerne le buffet qui n'est pas très varié et d'une qualité inférieure à ce que l'on attend d'un 5*
Stayed 7 nights in Oct 2019
Response from RESERVATION DEPT on 20 Oct 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Aug 2019
Response from reservation dep. on 7 Sept 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 14 nights in Aug 2019
Response from reservation dep on 7 Sept 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from RESERVATION DEP. on 2 Sept 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Le lieu,la piscine,la chambre ,les deux bars,le personnel qui assure le service de restauration
Stayed 15 nights in Aug 2019
Response from RESERVATION DEP on 2 Sept 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019
Response from RESERVATION DEP. on 2 Sept 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bell’Hotel non lontano da Rethymno. Ottima la pulizia e gentilezza del personale. Bella spiaggia ma con presenza di scogli piatti sul fondale appena si entra in acqua. Ciò rende pericoloso fare il bagno in presenza di vento e mare mosso. ( unico neo della struttura!!) Da consigliare.
Stayed 8 nights in Aug 2019
Response from RESERVATION DEP. on 2 Sept 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fint hotel og god all inclusive.
Super fint hotel og god all inclusive.
Stayed 4 nights in Jul 2019
Response from RESERVATION DEP. on 1 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Buona accoglienza, bella camera e silenziosa, vista mare e personale gentile ed amichevole .
Stayed 6 nights in Jun 2019
Response from reservation' s dep. on 9 Jul 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!