Outdoor pool, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers
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Reviews of Heronissos Hotel - All inclusive

4 out of 5
Heronissos Hotel - All inclusive
Filonidou Zotou 14 Street, Limin, Hersonissos, Crete Island

Reviews

6.4
Rating 10 - Excellent. 5 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 8 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
The place is outdated. The reception did check in by hand. There was no electronic checking in system and all were on paper. Checking in was slow. Mistake was made. The air condition was broken in the first room given to us and had to change a room. We paid tax and later got a notice to contact front desk about it. There was no record of us paid etc.
Stayed 3 nights in Jun 2019

6/10 Okay

charlotte

Pleasant, close to town/beach
Food is almost only carbohydrates with pasta, potatoes and chips offered at every meal sitting. Was all a bit bland and repetitive. Staff were a bit picky for example couldn't take a slightly larger bag into the dinning room had to be left in the luggage room when it could just go under your table.

4/10 Poor

james m.

Liked: Staff & service
Disliked: Room comfort
Not A four-star hotel.
All I can say is I do not plan on staying here again. The beds were very old and so are the pillows. The toilet did not flush. Toilet cleaner was covered in feces. And the food was very low-quality. Besides the Greek salad which was really really good. The manager was very kind. We stayed a total of eight days towards the end the bartenders were reluctant to serve us as if we overstayed our welcome. They were serving people that were not ahead of us in the bar intentionally. This place is a two star resort that is all inclusive . Do not expect a four star resort just lots of drunk kids.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel recommended by conference listing
The hotel was close to the conference venue. The breakfast at the hotel was very good and the staff were very polite. The hotel room is another story, the room had no fan nor air conditioning. The Internet service was bad and no option to pay for something better. They need to upgrade the rooms as it appears more like a dorm room right now. Not what I expected for the amount I paid!

6/10 Okay

Spinus

Liked: Cleanliness
Professor
All was at the middle level. The beach is not good (with stones). Therefore it is not pleasant to enter the sea.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

N, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Receptionists were very helpful and pleasant as was the night porter who greeted us on our arrival at 1.00 in the morning. Restaurant staff were very cheerful and pleasant also. Our room was bright, clean and overlooked the pool. The food was varied and plentiful but I would advise going in to dinner nearer the starting time than later on. All in all it was a very pleasant experience. We were the only Irish guests the others were German, Dutch and Polish with some English.

10/10 Excellent

Geoffroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe séjour
Très bon séjour, installations très propres. Piscine très agréable et personnel très sympathique avec les clients. Je recommande vivement !
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2019

10/10 Excellent

Prodromos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ολα ηταν τελεια καθαριοτητα εξηπηρετηση και καλο φαγητο
Stayed 8 nights in Sep 2018

6/10 Okay

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito Fraco
Hotel muito fraco, antigo, quartos fracos e com poucas condições, atendimento fraco, muito pouca simpatia e vontade de agradar os hóspedes, sem vontade/capacidade de resolver quaisquer tipo de adversidades que possam surgir, resumindo já estive em pensões de uma estrela melhores que este hotel.
Stayed 7 nights in Aug 2018

4/10 Poor

Antonio, Agnadello CR Italy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluso
Al nostro arrivo hanno provato a darci un buco di camera che poi fortunatamente la mattina seguente sono riuscito a farmi cambiare con una camera come da descrizione su prenotazione Anche dopo lamentele per le pulizie in camera che erano scarse, le cose non sono cambiate, come pulizia generale veramente scadente anche nei corridoi e scale della struttura, tranne la hall che risulta essere confortevole Il set cortesia comprendeva solo 2 piccole saponette x le mani per tutta la permanenza, la nostra di due settimane (ci siamo dovuti comperare una saponetta x non dover chiedere anche quella) e niente più. Arredamenti vecchi e per lo più rovinati Di moderno direi solo la sala pranzo e la zona piscina Di buono il cibo il servizio in sala e in zona piscina Ottima la posizione per il mare e passeggiata per i locali serali Complessivamente il loro vanto di 4 stelle come da descrizione Expedia mi sembra veramente eccessivo A mio giudizio e un 3 stelle ma su certe cose e già troppo come giudizio.
Stayed 14 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
L’albergo è vecchio , è sporco
L’albergo è vicino al mare , ma non lo consiglierei , in quanto è sporco e da mangiare e sempre la stessa robba...la notte non si dorme perché è pieno di ragazzi che sono ubriachi e di conseguenza fanno un macello è impossibile dormire.
Stayed 9 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
très fatigué
impossible de dormir . les portes claquent a toute heure de la nuit . sinon belle situation .
Stayed 14 nights in Sep 2017

2/10 Terrible

Anna-Lena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremt dåligt och otrevlig personal
Smutsigt, ofräscht och dålig lukt samt mögel i badrummet, stenhårda sängar. Personalen gick direkt i försvar, fick känslan av att de var mycket vana att att få kritik och tala med gäster som inte var nöjda. Vi fick erbjudande om ett annat rum som skulle vara renoverat. Jag kunde inte se någon skillnad eller känna någon skillnad på lukten (stanken) mellan de två rummen. Maten var bedrövlig, bara sockerprodukter, halvfabrikat, billigaste möjliga råvaror. Vi kom sent på kvällen, sov första natten och lämnade sedan detta billiga hak som drivs utan hjärta endast i vinstsyfte. Bokade ett mycket trevligt hotell i närheten: Panorama Sea View Studio & Apartments.
Stayed 7 nights in Jul 2017

10/10 Excellent

Geoffroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel. Nourriture très correcte. Personnel très sympathique et souriant. Bon emplacement. Rapport qualité-prix imbattable.
Stayed 4 nights in Jun 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel froid
Hôtel situé à 5 minutes des commerces mais pas insonorisé avec literie de mauvaise qualité tout comme le linge et les oreillés ( dessus de lit taché) . Piscine non chauffée et à l'ombre . Et surtout personel non souriant et pas aimable (sauf la femme de chambre)

2/10 Terrible

Arthur, Brussel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer slecht
Het is zeker geen 4 sterren waard. Zaakzeterij.

6/10 Okay

Ensikertalainen Kreetalla

Liked: Staff & service
Disliked: Room comfort
Viihtyisä loma
Hotellissa oli todella hyvät ruuat sekä yleiset tilat. Huoneen suhteen olisi parannettavaa sillä mm. Suihkuhuone tulvi ihan tavallisen suihkukäynnin jälkeen,sillä suihkutila oli todella pieni eikä suihkuverhoa voinut käyttää. Henkilökunta puhui kohtalaisen hyvää englantia ja hotelli oli loistavalla paikalla lähellä rantaa ja pääkatua. Melu kuitenkin kuului aika paljon seinien läpi. Kokonaisuudessaan hotelli oli kuitenkin kohtalainen.

4/10 Poor

Island_king

Liked: Staff & service
Disliked: Cleanliness, room comfort
naja
Unterdurchschnittliches Hotel an unattraktiver Lage, Zimmer sehr ringhörig, überwiegend russische Gäste

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swietne położenie, umiarkowana cena, miła atmosfera, obsługa optymistyczna i pomocna, choć nie zawsze (nie potrafili załatwić wypożyczenia samochodu); ograniczenie środków czystości tylko do mydła w kostce - nie wydaje sie także do zaakce[ptowanie w hotelu trzygwiazdkowym.

8/10 Good

Markus, Göppingen, D

Liked: Staff & service, room comfort
Gutes Preis-Leistungs-Verhältnis
- Sehr freundliches Personal, stets hilfsbereit. - An der Rezeption wird neben Griechisch mindestens Englisch, Deutsch und Französisch fließend gesprochen. - Von außen sieht das Gebäude etwas renovierungsbedürftig aus. Die Ausstattung der Zimmer (mit Klimaanlage und Kühlschrank) ist aber vollkommen in Ordnung. - Nur wenige Meter bis zum Meer/Hafen. - Der nahegelegene Strand ist leider sehr klein. - Viele Bars, Kneipen und Diskotheken an der belebten Strandstraße.