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Reviews of Cook's Club Ialysos Rhodes

4 out of 5
Cook's Club Ialysos Rhodes
Achaion, Rhodes

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 31 reviews" "
Rating 8 - Good. 5 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Lovely staff. Love the feeling of the resort everything was perfect
Stayed 3 nights in Apr 2024
Response from The Cook's Club Ialysos Team on 10 May 2024
Dear Guests,Thank you for your warm comments. Looking forward to welcome you again

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Perfect colours and surroundings. Amazing stuff amazing food. I was so happy that I extended for another day
Stayed 1 night in Apr 2024
Response from The Cook's Club Ialysos Team on 29 Apr 2024
Dear Guests,Thank you for staying in our hotel and for your warm comments. Sharing your experience is much appreciated and we are looking forward to welcome you again

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and atmosphere! Friendly staff!
Stayed 1 night in Apr 2024
Response from The Cook's Club Ialysos Team on 12 Apr 2024
Dear Guests,Thanky ou for taking the time to rate our hotel. We are glad you had a pleasant stay and we are looking forward to welcome you again

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from The Cook's Club Ialysos Team on 17 Oct 2023
Dear Guests,Thank you so much for staying in our hotel and taking the time to rate it. Looking forward to welcome you again.

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from The Cook's Club Ialysos Team on 11 Oct 2023
Dear Guests,Thank you for staying in our hotel and taking the time to rate it. Looking forward to welcome you again

10/10 Excellent

Shivam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved Cooks Club. Really nice location which is slightly away from the main streets. The on-site shop is a great touch and we used this for water. The bar is really nice and the lunch menu in particular is great. Breakfast is good too but could use a little more variety between days. The pool area is lovely with loads of sun beds for when it is busier. Rooms are very well equipped and spacious! Loved the hotel and Rhodes in general!
Stayed 4 nights in Aug 2023
Response from The Cook's Club Ialysos Team on 29 Aug 2023
Dear Guests,Your warm comments for our services are much appreciated. We are glad you had a pleasant stay and we hope to see you again.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from The Cook's Club Ialysos Team on 7 Jul 2023
Dear Customers,Thank you for staying for staying in our hotel and taking the time to rate it. Looking forward to welcome you again

10/10 Excellent

kadri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Rhodes
Best 4 star hotel I have been and it beats lot of 5 star hotels as well. Clean , modern , good food n drinks , good tunes , amazing location!
Stayed 5 nights in Jun 2023
Response from The Cook's Club Ialysos Team on 27 Jun 2023
Dear Guests,Thank you so much for your kind comments. We are glad you had a pleasant stay and we are looking forward to welcome you again

10/10 Excellent

Tjon

Stayed 5 nights in May 2023
Response from The Cook's Club Ialysos Team on 28 May 2023
Der Mr Tjon,Thank you so much for taking the time to rate our property. We will be glad to welcome you again

4/10 Poor

Barbara

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
My room was basically clean, although there was a small bloodstain on the bedsheet. However, it felt barren: no way to make even a cup of tea or coffee. My big complaint is about communication. When I asked the man at the front desk to call me a cab to the airport, he volunteered that it would cost 8 to 10 euros. So, I foolishly took the cab without questioning the driver and was charged 19 euros, the same as the fare to the airport from downtown Rhodes. (The hotel is only about a quarter to a third of the distance away.). I asked the driver if his company has a special deal with the hotel, and he said that WAS the special deal. A sad ending to my pleasant stay on Rhodes.
Stayed 1 night in May 2023
Response from The Cook's Club Ialysos Team on 4 May 2023
Dear Mr Kaiser, Thank you very much for chosing our hotel for your one night stay. The room type you booked does not include coffee making facilities which is clearly written in our description but you could have easily ordered a room service. Regarding the Taxi orders, allow us to specifiy that the only agreement we have is to use their application for customer's service. The only responsible for the charges, is the taxi company itself. Checking our log book i see that no other issues have been reported from your side in our reception team during our stay. We are very sorry that we received a low rating for issues that are beyond our control, but we respect your opinion and we will be glad to welcome you again hopefully for more overnights next time, so you can have to opportunity to meet our real service.

8/10 Good

Mohammed Tauseef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot Tub Room
We picked the Hot Tub room and it was lovely, the room was spacious and clean. Pillows are very plump so we did have difficulty sleeping due to neck pain but other than that it wasn't too bad. Breakfast buffet was lovely, location is quite remote so I would advise getting a car so you can travel yourself to see Rhodes. Staff were lovely, they don't give you an iron so bring your own or steamer. We brought a steamer from home. The restaurant staff go above and beyond which is really nice. You will need to wipe your stuff before packing as I had ants in my sliders so had to tap them away so you don't get bitten. Hot tub was great although we had a few nights that were very very windy so the curtains would fly open, ideally they should have a fastener between the 2 curtains so they stay closed even in the wind. But the hot tub was needed. It takes a few hours to heat so if you know your going to use it at some point, set the temp before hand.
Stayed 4 nights in Oct 2022
Response from The Cook's Club Ialysos Team on 15 Oct 2022
Dear Customers,Thank you for staying in our hotel and taking the time to share your experience. Your comments are well noted and we are glad you had a pleasant stay. Looking forward to welcome you again

8/10 Good

Paul David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Pool, and quiet location
Stayed 10 nights in Sep 2022
Response from The Cook's Club Ialysos Team on 1 Oct 2022
Dear Customers,Thank you for your kind comments and we will be looking forward to welcome you again

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean and very friendly and helpful staff
Stayed 5 nights in Sep 2022
Response from The Cook's Club Ialysos Team on 29 Sept 2022
Dear Guests,Thank you for your kind comments. It is nice to hear that you had a pleasant stay and we will be glad to welcome you again

8/10 Good

Sam

Stayed 7 nights in Sep 2022

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Cook's Club Ialysos Team on 22 Apr 2024
Dear Guests, Thank you for staying in our hotel. Looking forward to welcome you again

10/10 Excellent

Alexander

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Particularly noteworthy is the friendliness of the staff. We had a lot of fun with them during our stay. Overall, it was a great experience for us.
Stayed 7 nights in Sep 2023
Response from The Cook's Club Ialysos Team on 21 Sept 2023
Dear Guests,Thank you for staying in our hotel and for your kind comments. We will be glad to welcome you again

10/10 Excellent

Barbara, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel près de l’aéroport de Rhodes avec stationnement. Très bien conçu pour maximiser l’intimité des hôtes grâce à de beaux jardins séparant les terrasses. Chambre confortable et très bien décorée. Petit déjeuner inclus et très varié. Personnel sympathique. Vraiment une bonne adresse!
Response from The Cook's Club Ialysos Team on 1 Sept 2023
Dear Guests,Thank you for staying in our hotel and we are looking forward to welcome you again

6/10 Okay

Denis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wir waren von der Evakuierung aus Gennadi bei den Bränden auf Rodos im Juli 2023 betroffen. Die erste Nacht haben wir in Afandou verbracht. Weder unser Reiseveranstalter noch die Reiseversicherung konnten ein freies Zimmer finden. Eine Familie hat uns freundlicherweise für eine Nacht aufgenommen. Sonst hätten wir in einer Schule auf dem Boden übernachtet. Für zweite Nacht habe ich über Expedia nur das teure Zimmen im Cook's Club Ialysos gefunden. Ganz regulär reserviert und im Voraus den vollen Preis bezahlt. Beim Check-In (und auch den ganzen Tag) war im Hotel kein Andrang, jedoch hat das Personal so getan, daß sie durch die Situation überlastet waren. Man hat auch mit viel Pathos erklärt, daß wir das Zimmer nicht wie gewöhnlich um 14 Uhr, sondern "bereits" um 13 Uhr beziehen können. Im Vergleich zu der Leistung vieler Inselbewohner, die ehrenamtlich rund um die Uhr die Turisten aus dem Gefahrenbereich brachten, mit Essen und Trinken versorgt haben,ist es geradezu lächerlich. Im Hotel-Restaurant mussten man die Getränke und das Essen im Voraus bei der Bestellung bezahlen. Das habe ich bei meinen vielen Reisen in verschiedenste Länder der Welt noch nie erlebt. Das Personal war nicht so freundlich, wie man es für diesen Zimmer-Preis und Sterne-Anzahl erwarten könnte. Der Gedanke, dass man die Situation ausgenutzt hat steht im Raum. Man war quasi gezwungen jeden Preis zu zahlen, weil es nichts anders gab. Diese Hotel will sicher nur unser Allerbestes - unser Geld.
Stayed 1 night in Jul 2023
Response from Cooks Club Ialysos Team on 26 Jul 2023
Liebe Gaeste,Wir koennen Ihre Situation verstehen und es tut uns fuerchterlich Leid, dass Sie Ihren Urlaub Aufgrund des Feuers nicht im urspruenglich gebuchten Hotel in Gennadi verbringen konntenWir hatten waerend Ihres Aufenthaltes Menschen in unserem Hotel aufgenommen diese auch vom Feuer betroffen waren . Menschen die in Hallen vorher uebernachtet haben und im Hotel eine Bleibe gefunden haben (nicht in Zimmer, weil das Hotel voll war , sondern in einem Raum was das Hotel zu Verfuegung gestellt hat ) und waren sehr dankbar dafuer.Haben diese Menschen mit viel Liebe Empfangen und versorgt. Sie haben direkt ueber Expedia von Ihrer Seite aus unser Hotel gebucht und die Zimmerkategorie mit Verpflegung Fruehstueck, ohne Essen, ( Halbpension - Mittag oder Abendessen )Unsere Hotelrezeption hat Ihnen Ihr Zimmer bereits um 13:00 statt 14:00 zum beziehen gegeben. Normalerweise ist unser Check in um 14:00 Uhr.Im Hotel sind alles sehr bedrueckt gewesen wegen der gesamtem Situation. Mit Freundlichen Gruessen

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Die Unterkunft war hervorragend vorallem die Bungalows sind sehr schön angelegt. Die Musik war tagsüber sowie abends am Pool wirklich gut und abwechslungsreich (Programm am Abend). Top Hotel! Wir empfehlen es absolut weiter.
Stayed 7 nights in Jun 2023
Response from The Cook's Club Ialysos Team on 20 Jun 2023
Dear Guests,Thank you so much for your kind comments. We will be glad to welcome you again

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Response from The Cook's Club Ialysos Team on 24 Apr 2023
Dear Custoners,Thank you for staying in our hotel and leaving you rating. We will be glad to welcome you again

10/10 Excellent

Elmiina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

10/10 Excellent

Kimia Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2022

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modernes Hotel mit wahnsinnig freundlichem Personal. Vor allem die Putzdamen sind so nett. Sehr sauber. Coole Musik am Pool. Viel Auswahl beim Frühstück und eine schöne Terrasse zum sitzen. Was mir sehr gut gefällt , ist die Tierfreundlichkeit. Ich gehe nur in tierfreundliche Hotels. Seid weiterhin lieb zu euren Katzen! Auch sehr gefallen hat mir die persönliche Karte und der Wein auf meinem Zimmer bei Ankunft. Einziger Nachteil ist die Lage: Man braucht auf jeden Fall ein Auto. Taxi nach Rhodos Stadt kostet 20 euro . Bushaltestelle wäre aber in der Nähe.
Stayed 3 nights in Oct 2022
Response from The Cook's Club Ialysos Team on 15 Oct 2022
Dear Visitors,Thank you for your kind comments for our staff & our services. Looking forward to welcome you again

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war super. Es ist sehr schön und modern. Die Einrichtung ist komplett aufeinander abgestimmt. Alles war durchgehend sauber und ordentlich. Das Personal ist super freundlich und hilfsbereit. Auch das Essen ist wirklich top!
Stayed 9 nights in Aug 2022
Response from The Cook's Club Ialysos Team on 6 Sept 2022
Dear Guests,Thank you for staying in our hotel and for your kind comments for our services & our staff. Looking forward to welcome you again

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from The Cook's Club Ialysos Team on 6 Sept 2022
Dear Guests,Thank you for chosing our hotel for your stay and we will be glad to welocme you again

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Καινούριο ξενοδοχείο με άριστο προσωπικό. Πολύ καθαρό σε όλους τους χώρους. Παρά πολλές επιλογές στο πρωινό και υγιεινές. Διαθέσιμο γυμναστηριο και καθημερινές επιλογές δραστηριοτήτων.
Stayed 5 nights in Aug 2022
Response from The Cook's Club Ialysos Team on 17 Aug 2022
Dear Guests, Thank you for staying in our hotel and your kind comments. We will be gald to welcome you again.

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from The Cook's Club Ialysos Team on 6 Sept 2022
Dear Guests,Thank you for chosing our hotel for your stay and we will be glad to welocme you again

8/10 Good

Pinja

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022
Response from The Cook's Club Ialysos Team on 4 Aug 2022
Dear Customers, Thank you for staying in our hotel and taking the time to review it. Looking forward to welcome you again

10/10 Excellent

Zoé

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen wunderschönen Aufenthalt, es hat an nichts gefehlt! Das Personal ist super freundlich und die gesamte Anlage sehr gepflegt und einfach wunderschön!! Wir würden jeder Zeit wiederkommen! :) Vielen Dank!
Stayed 4 nights in Jul 2022
Response from The Cook's Club Ialysos Team on 3 Aug 2022
Dear Customers, Thank you for staying in our hotel and we are looking forward to welcome you again

10/10 Excellent

Fotios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberkeit freundlichen Personal,
Stayed 7 nights in May 2022
Response from The Cook's Club Ialysos Team on 10 Jun 2022
Dear Guests, Thank you for choosing our hotel for your stay. We are glad you had a pleasant stay and we are looking forward to welcome you again