We had the BEST experience there. The hotel had just opened: it is an absolute gem. Three historical mansions joined together, built by Venetians centuries ago, in a perfect location (on top of an "instagrammable" street with romantic stairs. The rooms are extremely tasteful, there has been absolute attention to details, the work of an amazing architect. Our suite was all cream, with marble and ancient details and structural elements integrated in it, from ages ago. We had our own personal terrasse, with lounge chairs and our own outside shower. Everything was perfect, it looked like an art gallery, with sculptures and paintings everywhere. Looked so much like a gallery that tourists kept walking it to look at it. It has an inside courtyard that is absolutely gorgeous, where you can have breakfast in the morning. The staff is positively happy to be there, all smiles, and helpful. Eva serving breakfast is a pearl, and the cook (Maria) is as joyful as her meals. (see pictures). It made our stay In Chania luxurious, peaceful and delicious. Would go back in a heartbeat.