Deluxe Studio (Outdoor Hot Tub, Caldera View) | Premium bedding, in-room safe, individually decorated

Reviews of Afroessa Hotel by Pearl Hotel Collection

4 out of 5
Afroessa Hotel by Pearl Hotel Collection
IMEROVIGLI THIRAS, Santorini, Aegean Islands

Reviews

9.4

Exceptional

Rating 10 - Excellent. 119 out of 147 reviews" "
Rating 8 - Good. 19 out of 147 reviews" "
Rating 6 - Okay. 5 out of 147 reviews" "
Rating 4 - Poor. 0 out of 147 reviews" "
Rating 2 - Terrible. 4 out of 147 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at this property were very nice to us and very accommodating. I would recommend coming here to stay if you like the peaceful and quiet area of Santorini.
Stayed 8 nights in Apr 2024

2/10 Terrible

Debi

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I know we came off season in November but this was a bait & switch. Nothing matched the pictures. No restaurant, pool, or staff or services. We were alone. No hot water first night. Not enough towels, cups, or blankets. Dark at night and no lights. No security at all. Awful. Ripped off because it was very expensive. Yes we had a caldera sunset view and a dirty jacuzzi- but room quality was poor. Stay away!!
Stayed 2 nights in Nov 2023

2/10 Terrible

Debi

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We texted our arrival time and were expected. Walked down a dark path - no signs nothing. Eventually someone came out of a property we had gone into and said we were in the right place. Bait and switch. Nothing resembling the description or photos. No services at all. No hot water day 1 but they came and fixed that after we texted. The “outside” of our room was fine - great views and lukewarm jacuzzi. Inside not so good. Cheaply furnished. Not well equipped. No robes, insufficient towels and blankets. Poor security. When the wind blew dust came into the room. Lousy bathroom. Fixtures wobbled and poor water pressure. I’m sure there are many better choices and certainly at almost $400 night much better. Highly do NOT recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Afroessa Hotel spectacular views
Eddie & John along with the rest of the staff were very attentive to all our needs. Beautiful central location on Santorini with spectacular views. Highly recommend the Greek breakfast there!
Stayed 3 nights in Oct 2023
Response from elena on 23 Oct 2023
Dear Cathy, thank you so much for your great review! Hope to welcome you soon back in our property.Sunny Regards, Elena & The team of Afroessa Hotel

10/10 Excellent

Scott

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunset views are awesome. Accommodations and breakfast are tops. Eddie, John and Maria are great hosts. They help w/ every need and will book transport, cruises, etc. My 2nd time there and will be back for sure.
Stayed 3 nights in Oct 2023
Response from elena on 23 Oct 2023
Dear Scott, we are delighted that you have enjoyed our hospitality & services during your stay! Hope to see you soon!Sunny Regards, Afroessa Hotel Team

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Sep 2023
Response from elena on 27 Sept 2023
Dear James,thank you for your kind review

10/10 Excellent

Marianne

Stayed 2 nights in Sep 2023
Response from elena on 27 Sept 2023
thank you for the kind review

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff. Very well maintained and very well cleaned every day. Very good breakfast, nice pool, very good views of the Caldera. Highly recommended
Stayed 3 nights in Sep 2023
Response from elena on 6 Sept 2023
Dear Rob hello!thank you so much for your lovely review! Above all, we are really happy that you have enjoyed our hospitality & facilities!Sunny Regards, Elena & The Team of Afroessa Hotel

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great all round
Stayed 4 nights in Aug 2023
Response from elena on 6 Sept 2023
Dear Chris thank you for your kind review!Hope to welcome you back soon in our hotel!Sunny Regards, Elena & The team of Afroessa Hotel

10/10 Excellent

Dea, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and quiet place
Stayed 2 nights in Aug 2023
Response from elena on 6 Sept 2023
Dear Dea hello!thank you so much for your lovely review! You make us become even better!!!Sunny Regards, Elena & The Team of Afroessa Hotel

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from elena on 12 Aug 2023
Dear Adam hello!thank you very much for your kind review! Hope to welcome you back in our hotel soon !!!

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best kept secret in Santorini!
The view here at Afroessa is second to none! Better than that, we stayed in peak season and felt like we had the whole place to ourselves. Imerovigli is DEFINITELY the town to stay in when visiting Santorini. Oia is a tourist trap, but we lucked out by staying here. Our host was very welcoming and accommodating and made us feel right at home. The room was a bit cramped for someone tall like me, but you really felt you were getting the authentic Santorini experience. We had our own private balcony overlooking the caldera and felt like royalty when we sat there watching the beautiful sunset. I definitely would recommend this place to anyone looking to travel to Santorini and skip the touristy crowds! This place was a piece of heaven! Oh, and go to Anogi to eat! Quite literally the best food we have ever had, no question!
Stayed 2 nights in Jul 2023
Response from elena on 29 Jul 2023
Dear Shaun hello!we are more than happy that you have enjoyed your stay in our lovely hotel. We are looking forward to welcoming you soon back!Sunny regards, Elena & The Afroessa Hotel Team

10/10 Excellent

Jean-Francois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view on the sea (for sunset and all the time) was spectacular. The pathway between Fira and Oia is super nice and the staff was very kind.
Stayed 4 nights in Jul 2023
Response from elena on 2 Aug 2023
Dear guests thank you for your kind review!we hope to welome you back in our hotel soon!Sunny regards, Elena

10/10 Excellent

Stella

Stayed 4 nights in Jul 2023
Response from elena on 12 Jul 2023
Thank you for your kind review!

6/10 Okay

Makena

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the most stunning views on the island. BUT – the place was kind of a mess. The faucet on the sink was falling over. The water pressure was terrible. The beds were small and hard. A bunch of the doors on the property would crash open & closed in the wind at night so it was hard to sleep. It's a cute spot that is badly in need of a remodel. We loved the area of Imerviogli because it was less touristy and had such stunning views (while still being an easy taxi or uber to the other parts of the island). But I would not recommend this as a place to stay.
Stayed 2 nights in Sep 2022

8/10 Good

Wendy

Travelled with family
Liked: Staff & service, property conditions & facilities
Lovely hotel and staff. Great service. Lots of lovely restaurants within a very short walk. Shame there was only a wardrobe and no shelves or drawers to unpack our suitcase.
Stayed 7 nights in Sep 2022

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent staff and spectacular views. The location was perfect - right in between Oia and Thira. Close enough to the action but quiet. There were plenty of great dining options. Would definitely go back and stay there!
Stayed 4 nights in Sep 2022

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful area and location! Service was GREAT! Staff was amazing!!!
Stayed 5 nights in Sep 2022
Response from elena on 22 Sept 2022
Dear Victoria hello! thank you so much for your kind review! Hope to welcome you soon back in our hotel!Kind regards, Elena & The Afroessa Hotel Team

10/10 Excellent

Colleen, Conahohocken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Afroessa. The location can’t be beat, it’s quiet with an amazing caldera view and feels very private and remote, but is actually just a few minutes walk away from tons of restaurants. The staff were very helpful and even helped us with booking an ATV rental. The hotel is on a cliff which makes it dramatic but I would not recommend for people who struggle with stairs. We booked a hot tub room which was awesome because we enjoyed the sunset every night from our hot tub with some wine…. Much better than fighting the sunset crowds in Oia. We hope to come stay again someday!
Stayed 4 nights in Sep 2022
Response from elena on 22 Sept 2022
Dear Colleen hello ! indeed the susnset & caldera view from our hotel can't be beat! Thank you for choosing our property for your vacations in our beautiful island & hope to welcome you back soon!Kind Regards, The Team of Afroessa Hotel

10/10 Excellent

katerina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely marvelous!!!!
Stayed 4 nights in Aug 2022

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning views supported by a comfortable room and very friendly and attentive staff. I’m sure there’s lots of competition in the area but we couldn’t have asked for more and found this property to be very good value
Stayed 2 nights in Sep 2022
Response from elena on 12 Sept 2022
Dear Ian hello!thank you for your kind review!Hope to welcome you back in our hotel soon !!!Sunny Regards, The team of Afroessa Hotel

10/10 Excellent

Rodolfo

Stayed 2 nights in Aug 2022

8/10 Good

Long

Stayed 3 nights in Aug 2022
Response from elena on 27 Aug 2022
thank you for your stay with us ! Hope to welcome you soon back in our hotel!Sunny Regards, Afroessa's Hotel Team

10/10 Excellent

Noam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Excellent Experience. Prime time location. Quiet with incredible views. We would stay there again for sure.
Stayed 2 nights in Aug 2022
Response from elena on 12 Aug 2022
Dear Noam hello! we are all so happy that you have enjoyed so much your stay with us! We can not wait to welcome you soon! Sunny Regards, Afroessa Hotel Team

10/10 Excellent

Lynne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great customer service, very relaxed atmosphere, amazing view, location and room. 10/10.
Stayed 4 nights in Jul 2022

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel had the best sunset views on the entire Island. You can walk down from the hotel and get right onto the path to Fira or the other direction to Oia. This is a quieter area of the Island which we loved. We could step out our door and have many dining options or eat in on our deck and watch the water and sunsets. It appeared that all the rooms had the same view. Eddy and the other staff were very friendly and accommodating. The bed was comfy and the room had all the amenities we needed. I will definitely go back to this hotel but will stay longer.
Stayed 4 nights in Jul 2022

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights and it was amazing. You get beautiful views of the island. There are many restaurants near by within walking distance. This area isn’t as crowded as Oia and Fira and my boyfriend and I loved that. It was very quiet and lovely. The wifi worked fast, hot water was always available, and they have a bar connected to the pool. The workers are so friendly and kind. They make you feel at home and ensured that all our needs are met. Highly recommend! When looking for a hotel to stay at, I wasn’t so sure which one to choose from. So I’m really happy to have picked Afroessa. You won’t regret it.
Stayed 4 nights in Jul 2022
Response from elena on 31 Jul 2022
Dear Beatriz hello! we are really happy you have picked our hotel for your vacations in our beautiful island and that you have enjoyed it to the most! Hope to welcome you back soon! Kind Regards, Afroessa Hotel Team

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views, top-notch service!
I cannot say enough good things about this place! The pictures just barely do it justice- the setting is beautiful, the view of the sunset is world-class, and the simple decorating style works perfectly with that. One of my favorite moments of our stay was just sitting by the pool, sipping local wine and watching the sun ho down. I’ll also add that we had a fantastic breakfast on the terrace, so if you stay here be sure to fit that in before heading out for the day. The room itself was pretty simple but comfortable. We stayed right next to the pool, which mean making a choice between opening the shutters to enjoy the view or having more privacy. But there were no issues with noise from other guests using the pool area, so still a great option. What’s most notable about Afroessa Hotel was how kind and helpful the staff was. From the moment we showed up we felt like VIPs even though I’m pretty sure we were in the cheapest room. They called to get us taxis when we needed them, gave us lots of tips about where to go, and helped us get our luggage up the many steps. I especially want to note that they were very welcoming of us as a same-sex couple. Thank you again for a wonderful experience!
Stayed 2 nights in Jul 2022
Response from elena on 19 Jul 2022
Dear Maureen thank you so much for your kind review! Indeed all our rooms even the most basic are unique with splendid views to the caldera & sunset. We were so happy you have stayed with us for your vacations and hope to welcome you back soon. Sunny Regards, Afroessa Hotel Team

6/10 Okay

Cole

Stayed 3 nights in Jul 2022
Response from elena on 16 Jul 2022
Dear Cole hello! please be so kind to inform us if you want for the facts that you give us 6 out of 10 in order to become better if necessary ! kind regards, Elena & Afroessa Hotel Team

2/10 Terrible

Janet

Stayed 2 nights in Jun 2022
Response from elena on 14 Jul 2022
Dear Janet hello! I am really sorry for receiving this review from you, especially since we have no bad report from your side during your stay with us... please feel free to inform us with more details regarding your review and stay with us. In case there was something went wrong with your stay we will try to fix it for our future guests. Kind regards, Elena & Afroessa Hotel Team

8/10 Good

Florence

Stayed 4 nights in Jun 2022
Response from elena on 14 Jul 2022
Dear Florence hello, thank you for your kind review! you help us become even better and we are really happy you have enjoyed your stay in our property! Hope to welcome you back in our property soon ! Kind Regards, Elena & Afroessa's Hotel Team

10/10 Excellent

Shirlina

Stayed 2 nights in Jun 2022
Response from elena on 14 Jul 2022
Dear Shirlina hello! we would like to thank you for your kind review! We are really happy you have enjoyed to the most your stay with us and you were so kind to give us a 10 out of 10!!!! Hope to see you soon! Elena & Afroessa's Hotel Team

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful property, great staff. Could use an arriving and departing hand with luggage up and down the 6-7 flights of stairs though. Rather weak cup of coffee offered as if free was charged 10 euro end of stay? Otherwise no complaints, would stay again.
Stayed 5 nights in Jun 2022
Response from elena on 20 Jul 2022
Dear guests hello & thank you for your kind review! your reservation was on room only basis no breakfast, meal or beverage was included. You ordered 2 coffees and there was a charge for it. During your next stay with us we will offer you coffee for free! No worries! Take care ! Afroessa Hotel Team

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Harsh Deep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sits on top with amazing sunset views. Extremely helpful and amazing staff !
Stayed 3 nights in May 2022
Response from elena on 12 Jun 2022
thank you so much for your review! you help us become even better! kind regards, Afroessa Hotel Team

8/10 Good

Neil

Stayed 6 nights in Sep 2021
Response from elena on 4 Oct 2021
Dear Neil hello! thank you so much for your kind review! you are making us try even better! we are waiting to welcome you back soon! Afroessa Hotel Team

10/10 Excellent

JUAN M

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
great views, the people were great Eddy and Tanus were fantastic!
Stayed 2 nights in Sep 2021
Response from elena on 4 Oct 2021
Dear guests thank you so much for your kind review! We are glad you have stayed with us and hope to see you back soon! Stay healthy & safe! Kind Regards, The Afroessa Hotel Team

2/10 Terrible

Saleh

Stayed 3 nights in Sep 2021
Response from elena on 4 Oct 2021
dear guests hello! we are feeling sorry for your review but it would have been better for all of us to give us more details in order to check and improve if needed! Stay healthy & safe ! The Afroessa Hotel Team

8/10 Good

Sinead

Stayed 3 nights in Sep 2021

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stuff: - The people who run this place really are great. I think it's only like 3 people who run the whole thing, but they are on top of everything and will go out of their way to help you. I think one dude actually lives(?) at the hotel, so there is always someone there if you need it. - I had transfers to/from the airport booked through them, with one of them being at 4am. Both transfers were exactly on time, no issues. - We stayed in a room that had a private hot tub. The room was lovely, very clean and had a wonderful view. All rooms will have a great view. The hot tub was awesome, but if you don't have one then they have a pool too. The pool was never crowded. - This was probably the quietest hotel room I've ever stayed in. Some minor not so great stuff: - The Wi-Fi was pretty bad, at least in our room. - The hotel doesnt have a restaurant, bar, or any other options outside of breakfast. This isn't a huge deal, except that it's at the far end of everything so it's a good walk to get to other (particularly cheaper) restaurants. The hotels next door have restaurants but they are expensive. - Santorini doesn't have potable drinking water from the faucet, you shouldnt drink it. This is a whole island thing, not just for this hotel. The hotel gives you free bottles of water, which is good/necessary, but I wish they would've stocked the whole fridge with them. I kept having to ask for more water and ended up just buying a whole bunch.
Stayed 3 nights in Aug 2021
Response from elena on 4 Oct 2021
Dear Nicholas hello! thank you so much for your review! This year as we are still trying to recover from the covid-19 loss effects, we decided not to operate the restaurant & bar and focus on the hospitality of our guests ! hopefully, next year all the facilities of the hotel will operate normally and arrange a complimentary dinner for you during your next stay! stay healthy & safe! The Afroessa Hotel Team

8/10 Good

Lina

Stayed 3 nights in Jul 2021
Response from Elena & Eddie on 23 Aug 2021
Dear guests hello! Thank you so much for your review! We are waiting for you to be back soon! Stay healthy & safe!

10/10 Excellent

Guy

Stayed 7 nights in Jun 2021
Response from elena on 15 Jul 2021
thank you for your review kind regards, elena

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is actually open which makes it amazing just for that reason. The view is out of this world and the staff are lovely. You will love the place!
Stayed 3 nights in May 2021
Response from elena on 17 May 2021
dear guests, thank you for your kind comment!You help us getting even better! hope to meet soon ! Kind regards, Elena & Afroessa Hotel Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and location. Staff was friendly and helpful. Rooms were large. It was very quiet at night. One needs to be fairly physically fit to stay in some of the rooms because of the many stairs,.
Stayed 3 nights in Oct 2018

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Samantha, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cannot say enough good things about this hotel. Honestly, I would go to Santorini just to stay here! The staff were so friendly and the rooms and view were to die for. The food was fairly priced and so delicious! Plus, free wine is always a plus ;)
Stayed 2 nights in Jul 2018

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view with friendly staff
Hotel had amazing view both from our room & the restaurant. The owner, Ioanna was friendly and so were the staff, and we could feel that they wanted us to enjoy the stay. We had dinner at the restaurant which was available for hotel guests only. Food was prepared by Ioanna's son Spiros, very tasty and reasonably priced. Dinner here watching sunset is definitely better than being in Oia! You also could have breakfast / dinner delivered to your room at no extra cost. Highly recommend and would stay here again.
Stayed 3 nights in May 2018