Great location, staff were excellent - courteous & friendly. We stayed as an extended trip for my husband's birthday & upon arrival in the room, there was a hand written note along with some chocolates. Such a kind gesture. The hotel is older, and looking tired in parts however the decor is really lovely especially if you are a fan of Charles Rennie Mackintosh ( which I am!) Complimentary drinks came with the room ( soft drinks, beer, wine, water & some spirits) Bed was very large and exceptionally comfortable, shower was hot with good pressure. Overall, we had a really lovely stay and would definitely return.