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Reviews of Super 8 by Wyndham Grayson

2.5 out of 5
Super 8 by Wyndham Grayson
125 Super Eight Ln, Grayson, KY

Reviews

7.8

Good

Rating 10 - Excellent. 204 out of 599 reviews" "
Rating 8 - Good. 218 out of 599 reviews" "
Rating 6 - Okay. 94 out of 599 reviews" "
Rating 4 - Poor. 50 out of 599 reviews" "
Rating 2 - Terrible. 33 out of 599 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of revamps on an older place. Trying hard for good experience. Almost there...
Stayed 1 night in Apr 2024

10/10 Excellent

Tina

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners are trash! Over work employees and talk down to them.. but the staff is super amazing and super kind.. I highly recommend staying here only when the owners are not working
Stayed 2 nights in Mar 2024

8/10 Good

Shannon

Travelled with group
Liked: Cleanliness, staff & service
Staff was AMAZING!!! So kind and accommodating!! My ONLY complaint is that our room was right by the side entrance that was supposed to be accessed by key card only but it was never locked day or night. So even when we came in late at night, the exterior side door was unlocked which is a safety issue.
Stayed 3 nights in Apr 2024

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are brand new freshly remodeled with modern furnishings. Sarah at the front desk helped me navigate a third party issue with ease. Will stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cleaner then we anticipated. It was getting painted and worked on during our stay. But all and all was better then the one we stayed at the night before.
Stayed 1 night in Mar 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service
Facility was undergoing rework upstairs.
Stayed 1 night in Mar 2024

4/10 Poor

Tanya

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Do not stay unless you are desperate! Soft spots in our floor and bathroom counters peeling away/stained. No Elevator! You will have to carry everything upstairs. If it wasn’t midnight and we’d have to drive another 30 minutes for a hotel we would not have stayed. Save your $90 and go someplace else…
Stayed 1 night in Mar 2024

10/10 Excellent

Cody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

2/10 Terrible

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is awesome it’s very quiet here I love this place
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Raymond

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Worn-out
Stayed 1 night in Nov 2023

4/10 Poor

Julia

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible stay
I was put in the first room and the phone didn't work when I tried to call the front desk because the tv didn't work so I had to run downstairs and have them change my room. The 2nd room was worse, no phone at all tv got 1 channel and the toilet was broke. I fixed the toilet and ran down again to try to get the tv to get more than one channel nothing worked I went to bed and checked out early
Stayed 2 nights in Oct 2023

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
After a long day of travel, this was worth the stay. Would stay again if I am in the area in the future.
Stayed 1 night in Sep 2023

6/10 Okay

Kelly

Disliked: Cleanliness, property conditions & facilities
Jail blankets
Stayed 1 night in Oct 2023

8/10 Good

George

Travelled with family
Liked: Cleanliness
Small middle-of-the-road motel; clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Stayed 1 night in Sep 2023

6/10 Okay

Angela

The property & staff are what one would expect for a low budget hotel. Night worker did not enforce quiet time. Neighbors were very loud until right after 3 AM. I called twice for assistance to quiet them as I had an early appointment meeting. Night staff said two “courtesy” calls were made. There was no telephone in my room & I never heard a phone ring in their room. I had to google the number. No phone seems to be a safety concern. Night staff said some rooms had phones & some phones didn’t work. For the 2nd night, the loud people were moved across the hall. I requested being moved to another end of the hotel. There, I got sleep.
Stayed 2 nights in Sep 2023

10/10 Excellent

Victor W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Johnny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outside the hotel was lacking, however the rooms are always clean with nice pillows and soft towels! Great price for the rooms as well.
Stayed 1 night in Sep 2023

8/10 Good

Thomas

Liked: Staff & service, amenities
Didn't like people in the next room turning up the TV at 4am and hallway carpet was nasty looking.
Stayed 2 nights in Sep 2023

8/10 Good

Terri

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Victor W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Angie on 19 Sept 2023
Glad you enjoyed your stay

10/10 Excellent

Sharon

Stayed 1 night in Sep 2023

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept clean inside & outside.
Stayed 1 night in Sep 2023
Response from Angie on 19 Sept 2023
Glad you enjoyed your stay

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it!!
Very nice clean place!!
Stayed 1 night in Sep 2023
Response from Angie on 19 Sept 2023
Glad you enjoyed your stay

10/10 Excellent

Crystal

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Angie on 19 Sept 2023
Glad you enjoyed your stay

10/10 Excellent

James

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I didn't like that the room was a little dirty.
Stayed 1 night in Sep 2023
Response from Angie on 19 Sept 2023
Sorry for the issues you experienced, we hope to serve you better in the future

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
The people was super nice and it was a super clean motel in the price was right
Stayed 1 night in Aug 2023
Response from Angie on 19 Sept 2023
Glad you enjoyed your stay

8/10 Good

Karla

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Angie on 19 Sept 2023
Glad you enjoyed your stay

4/10 Poor

robert

Liked: Staff & service
Disliked: Property conditions & facilities
Carpet was flilfty
Stayed 1 night in Aug 2023
Response from Angie on 30 Aug 2023
Sorry your stay wasn't pleasant; we hope you will give us the chance to serve you better in the future.

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Angie on 30 Aug 2023
Glad you enjoyed your stay.

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Angie on 30 Aug 2023
Thank you, and we are glad you enjoyed your stay.

6/10 Okay

Ashley

Travelled with family and small children
Liked: Staff & service
Staff were friendly and the check in and out was an easy process. We were in the first room by the lobby, very noisy all night long with ppl talking, sounded like ppl moving or sliding furniture above us until at least 2:30am, random doors opening and closing and things banging around. Needed to sleep with a white noise maker app in my phone the second night. Breakfast was yummy.
Stayed 2 nights in Jul 2023
Response from Angie on 30 Aug 2023
Sorry you had issues with the room being to close to the front, I hope you will give us the chance to better serve you in the future.

8/10 Good

heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, nice stay.
Stayed 1 night in Jun 2023

4/10 Poor

Ralph

Stayed 1 night in Jun 2023

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great stay
Our stay was great. Breakfast was good and filling although adding food back into the buffet could have been a little faster. The rooms were spacious and comfortable. Cable wasn't working but they did have a service call in for its repair. The internet was fast enough that we could stream video on the smart tv so we did get to watch what we wanted. Definitely would stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Lynnette

Liked: Cleanliness, property conditions & facilities
It was clean and very nice. Updated.
Stayed 1 night in Jun 2023

6/10 Okay

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wi-fi did not work for most of my stay. I had to go outside to send & receive messages.
Stayed 4 nights in May 2023

6/10 Okay

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The flooring needs to be replaced badly! Loose boards are a trip hazard. I swear the desk person was drinking alcohol. She smelled like alcohal.
Stayed 1 night in May 2023

8/10 Good

ALICE

Stayed 2 nights in May 2023

10/10 Excellent

Heather

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will continue to book every week until our new home is delivered! Very nice here. Staff is great.
Stayed 3 nights in Apr 2023
Response from Angie on 25 Apr 2023
We appreciate your business, and I am glad to hear you have enjoyed your stay.

4/10 Poor

Victoria

Liked: Staff & service
Disliked: Property conditions & facilities
Very noisy experience! Not because of the occupants, but rather because the walls were so thin. I could hear EVERYTHING that was going on above, next to me and out in the hallway. This was my first time staying in a Super 8; will likely not do it again.
Stayed 1 night in Apr 2023
Response from Angie on 11 Apr 2023
I am sorry you did not enjoy your stay.

10/10 Excellent

Cynthia

Stayed 1 night in Apr 2023
Response from Angie on 5 May 2023
Glad you enjoyed your stay, we hope to see you again in the future.

10/10 Excellent

Desiree

Stayed 1 night in Apr 2023
Response from Angie on 25 Apr 2023
We appreciate your business, and are glad you enjoyed your stay.

8/10 Good

Crystal

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023
Response from Angie on 25 Apr 2023
We appreciate your business, and glad to hear you enjoyed your stay, we really hope we get the opportunity to serve you again in the future.

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff
From check-in thru checkout the stay was amazing. Friendly, helpful and courteous staff .... clean, comfortable and pleasant facilities. The place appeared to be recently renovated and updated! My special requests were honored. Highly Recommend this Hotel..... I'll stay here again!
Stayed 1 night in Mar 2023
Response from Angie on 2 Apr 2023
So glad you had a good stay, and we look forward to seeing you in the future.

4/10 Poor

Anna

Business traveller, Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The jacuzzi tub was broke the bathtub didn’t plunge so couldn’t take a bath and the bed is significantly sunk in the middle. I have rheumatoid arthritis which is the whole reason I needed a bath and a decent bed. Terrible.
Stayed 1 night in Mar 2023
Response from Angie on 1 Apr 2023
I really hate to hear you had a bad stay, anytime there is issue's please let front desk know so we can rectify the situation, would have been more than happy to upgrade your room. I hope we get the chance to serve you better in the future.

4/10 Poor

Stephanie

Stayed 1 night in Dec 2022
Response from Erica on 12 Jan 2023
I'm sorry your stay wasn't a good one