Ratings based on 325 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
72% of guests recommend
3.3 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Mesa, AZ

No guest allowed to visit you.

Posted 07-Oct-2014
They would not let us check in before 3:00pm and when we finally checked in 3 hours later, they still weren't done cleaning the room. We had to tell the staff to leave already so we can go into our room at 3:05pm. Plus the staff called as soon as we got in the room to tell us no guest are allowed. (Our friend was with us due to not being able to check in before 3:00pm)
3 out of 5
for Everyone
by A verified traveller from Glendora, Ca

Not bad for the price

Posted 28-Sep-2014
Pretty close to NAU! Room was clean. Breakfast was basic but expected for the price!
2 out of 5
by A verified traveller

Stay here for terrible experience!

Posted 25-Sep-2014
The room was cold, dingy and had 1 working lightbulb. The staff was even worse, the clerk at the desk spoke down to me and felt the need to tell me 4 times not to smoke in the room. I'm not even a smoker. She even had the nerve to tell me she wanted to make sure I understood what she meant by everything. As if I was not intelligent. I'd rather sleep in my car next time.
3 out of 5
for Everyone
by A verified traveller from Salt Lake City, UT

ok stay, clean and expensive

Posted 23-Sep-2014
Pros: it was in flagstaff and it was clean.
Cons: I am not a fan of Indian cooking odors (rice and curry) in the hotel room, so perhaps that could be switched over to "neutral" smell.
Location: On Hwy 66 main road in Flagstaff, close to all shopping and restaurants. And if you are nice, you might get an Indian meal from the hotel caretaker.
expensive probably for the time of the year "September", $120 plus 12$ tax via expedia... Flagstaff was booked out and I had to take one of the lower quality hotel, which turns out not too bad. The rise and Indian cooking could be smelled in the hotel room, which is weird for an American hotel... but then again, the Indian hotel keeper was very nice, and the room was very clean.
1 out of 5
by A verified traveller from phoenix


Posted 23-Aug-2014
Terrible hotel! The beds are super uncomfortable. The breakfast was cereal... If I had to chose between sleeping in that bed or my car. I would take the car.
3 out of 5
by A verified traveller

Just OK

Posted 15-Aug-2014
Room was adequate, but towels were flimsy & room smelled slightly mold. Air conditioner also looked old & possibly in need of cleaning ( it was a window unit). Noise from train across the road will also possibly keep light sleepers awake.
3 out of 5
for Everyone
by A verified traveller

Pricey....for the condition of the room

Posted 11-Aug-2014
Pros: decent channels
Cons: the air conditioner and shower pressure; the bathroom door also was an effort to close properly.
The room was comfortable; however, the shower pressure was very disappointing. The total cost for one night's stay was too high and not equate for the quality.
1 out of 5
for Business Travellers
by A verified traveller


Posted 19-Jul-2014 on Hotels.com
The was a smell in the rooms and the pillows. They allow small pets, could have been the reason for the smell.
2 out of 5
for Personal Event
by Brian from Ft. Defiance

So So

Posted 17-Jul-2014 on Hotels.com
Nothing special
2 out of 5
by A verified traveller from Phoenix

OK, if your in a pinch

Posted 08-Jul-2014
Pros: Rooms were clean, comfortable and quiet, except for the sirens at night.
Cons: The attitude of one of the front desk people. Rooms need some upgrading, and some maintenance in and around the hotel.
Location: not much to do nearby, there is a Walmart a short distance away.
check in time is 3pm, we arrived at 4pm. The room was not ready, as were a few other rooms for which the people were waiting. The housekeeping staff was working quickly in order to get the room ready. The greeting we got at the front desk was rude, like we were bothering her, when your in the hospitality business this is unacceptable. However the woman at the front desk when we checked out was very pleasant.