We were 2 families and we booked two separate room through expedia. However, when they hand over the rooms to us it was total different room!!!! tota different settings, total different area. One room is in 200 serial and the other one is at 500!!!
we paid the same amount for same room description ! the other family had a good room but mine was terrible. We asked for a crib and they provided us. But that was too dirty and we didnt let our kid sleep on that. The charging point was broken in thaf room, insufficient lighting!! In a word it was a horrible experience!