Hi Emma,Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is providing a great guest experience and we are so happy we achieved this with you. We look forward to assisting you when you're ready to book your next Gold Coast holiday.Kind regardsGold Coast Luxury Resorts

Hi Taylah,Thanks for the 5/5 on your recent stay with us, and thank you for taking the time to share your feedback with us. We assure you that your feedback is very valuable to us and will be used towards bettering our performance in future.Kind regardsCatherineGCLR

Hello Chris, Thank you so much for rating your stay with a 10/10!! We are thrilled to hear about your recent experience with us and we're so pleased that your stay was an enjoyable one. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!Kind regardsGold Coast Luxury Resorts

Hi Barry,Thank you for taking the time to leave such an awesome review of your stay with us at Soul!We are so pleased to see that you've enjoyed your time, and we hope we get the chance to welcome you back again in future.Kind regards,Gold Coast Luxury Resorts

Hi Qorban,Thank you for the awesome review and for taking the time to provide us with your feedback. We thrive on providing a great guest experience and we are so pleased that your experience met your expectations. We look forward to hearing from you when you're ready to book your next Gold Coast holiday.Kind regardsGold Coast Luxury Resorts

Hello Mark. Thank you for taking the time to provide us with your feedback of your recent stay. We are sorry to hear that your stay did not meet your expectations on this occasion, but appreciate you bringing these frustrations to our attention. We would like to assure you that all feedback is important to us and is used towards perfecting our guests' experience. We do hope that you still got to enjoy your holiday being with family and friends. Feel free to reach out if we can assist with your accommodation needs in the future. Kind regards Gold Coast Luxury Resorts

Hi Ahmad. We appreciate you taking the time to provide us with feedback from your recent stay and for your 4 out of 5 rating! We are pleased to hear that you enjoyed your stay and the location. We look forward to accommodating you on your next visit to the Gold Coast. Kind regards Gold Coast Luxury Resorts

Hi Jim! Thank you for taking the time to leave us your feedback. So glad to hear you were happy with the views! We are very lucky to be situated where we are with such spectacular views. We will definitely take a look at the couch- thank you for making note of this. We hope to see you again soon! Kind regards, Team GCLR

Hi Graham! Thank you so much for taking the time to leave us such a positive review! We are glad you enjoyed your stay, and we hope to welcome you back again in future! Kind regards, Gold Coast Luxury Resorts

Hi Graham. Thank you for taking the time to leave a review about your most recent stay with Gold Coast Luxury Resorts. We're glad you enjoyed the views - they're definitely breathtaking. We hope to welcome you back in the future!

Hi Anonymous, Thank you for your review of your recent stay with Gold Coast Luxury Resorts! We hope to welcome you back in future!

Hello, Thank you for your review in regards to your recent experience. We're sorry that you were unable to make your trip due to COVID, it's definitely had a massive impact on both us and our guests. When making your booking there would have been terms and conditions regarding the cancellation policy on both the site and confirmation emails. Gold Coast Luxury Resorts prides itself on customer service and we're sorry that we were unable to assist more than what we did. If you wish to discuss this matter further please do not hesitate to reach out to us directly.

Thank-you for your 5 star review! We are so pleased to see you enjoyed your stay in this apartment

Thank-you for your wonderful review, we are pleased you enjoyed your stay and the central location of this apartment!

Thanks for taking time to leave us a review. We're glad to hear that you enjoyed your stay and we hope to see you again soon!

Hi Abhisek, sorry to see your stay did not meet your expectations. Feel free to reach out to us directly with more information on what let down your experience.

Thank-you for your feedback. Feel free to reach out to us directly with infomation regarding your low score, as it is quite confliciting to your positive comments and we would love to know what areas we fell down in so we can improve for our future guests

Thank-you for your review, we will definitely have a look at the lounge in this apartment to consider replacement! We are pleased this didn't let down your stay overall.

Thank-you for your review! We are pleased overall you enjoyed your stay with us. I will pass your feedback onto our cleaning team to ensure they are careful of things like this in the future, we are extremely sorry these were missed for your stay! Hopefully we have the chance to welcome you back in the future to show you our normally high standard of service and cleaning that we strive to deliver to every guest.

Thank-you for your review and feedback. We are sincerely sorry you feel this way, our team pride ourselves on delivering wonderful customer service everytime and we are very sorry if you feel like you did not receive this. We do try to make check-in instructions as clear as possible to our guests to avoid any confusion. Please feel free to reach out to us directly with any further information or suggestions so we can continue to improve and deliver the great service we stride to provide.

Thank-you for your wonderful review Terry! We are pleased you and your family enjoyed your stay in this unit, we hope to welcome you back in the future.

Thanks for letting us know that you enjoyed your stay, we hope to welcome you again in future!

Thank-you for your wonderful review! We are pleased you enjoyed you stay, and we will pass your feedback onto Kaity! We hope to welcome you back in the future - GCLR Team

Hi Bradley, it's great to hear that you loved the view from level 37 and the size of the apartment! We'd love to welcome you back any time.

Thanks for taking time to leave us a review. We're so glad that you enjoyed the wonderful ocean views from this beachfront property. We hope to see you again soon.

Thank-you for the wonderful 5 star review Jenny, we are so pleased you enjoyed your apartment and we hope to welcome you back for a holiday in the future!

Hi there, Thank you so much so taking the time to leave this 5 out of 5 review! We are pleased you had a great stay, we hope to welcome you again in the future.

Hi there, Thank you so much so taking the time to leave this 5 out of 5 review! We are pleased you had a great stay, we hope to welcome you again in the future.

Hi There, Thank you so much for taking the time to review your stay with us. We are so delighted to read you had such a great time, and hope to welcome you again in the future.

Hi Yas, Thank you for taking the time to review your stay with us. I apologise we did not meet your expectations, this certainly is not to our standard and your feedback will be shared throughout the team. So that improvements can be made. We hope to welcome you again in the future.

Thank you for taking the time to leave this 5 out of 5 review on your stay with us! We hope to have you stay with us again.

Thank you so much for taking the time to leave a review on your recent stay. We are so pleased to read you enjoyed stay with us and were able to take in those stunning views at this property! We hope to welcome you again.

Thanks for your review, we are glad you enjoyed your recent stay with us.

Hi Darren, Thank-you for contacting us after your stay to advise of your bites/welts. We take bed bugs very seriously and had a pest control company attend at their earliest convenience. You'll be glad to know that they confirmed there was no bed bugs present in this apartment. We're glad that you had a "fantastic stay" as you mentioned in your direct email to us, and we hope that you will consider staying with us again in the future.

Thank you for sharing this 10 out of 10 review on your recent stay! We look forward to welcoming you again.

Thank you for sharing this review on your recent stay! We hope to have you stay again.

Thank you so much for taking the time to leave this wonderful review! We are so pleased to read you enjoyed your stay and the grandkids loved the apartment. We hope to welcome you again.

Hi Cassie, Thank you so much for taking the time to leave this wonderful review of your recent stay with us. It's so lovely to read such kind feedback like yours! We hope to have you stay again soon.

Thanks for your review, we're glad you enjoyed your time with us and we hope to see you again!

Thanks for a lovely review, we are glad you enjoyed your stay at Soul Surfers Paradise!

Hi Francis, Thank-you for your review. Yes, as this is a privately owned apartment, we manage it from our office. Please note that you are always welcome to contact our friendly staff during your stay if there is anything you need help with. We're glad that you enjoyed your stay overall, and we hope to see you again soon!

Thank you for taking time to leave us some feedback, we are sorry that you experienced some delays with the lift - 10 minutes is certainly not the normal wait time and we hope this did not cause too much inconvenience for you. We're thrilled that you enjoyed the location and we hope to see you back for another beachfront holiday in the future!

Thanks for taking time to leave us a review, we're so glad you enjoyed the location and facilities of the resort. We're sorry to hear that the lifts were running slow during your stay, that can be the case in big buildings at popular times of the day, but we hope it was not too inconvenient for you. Thanks again for staying with us, we hope to welcome you back soon.