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Reviews of BUNK Surfers Paradise - International Backpacker Hostel

2 out of 5
BUNK Surfers Paradise - International Backpacker Hostel
6 Beach Road, Surfers Paradise, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 120 out of 296 reviews" "
Rating 8 - Good. 128 out of 296 reviews" "
Rating 6 - Okay. 35 out of 296 reviews" "
Rating 4 - Poor. 6 out of 296 reviews" "
Rating 2 - Terrible. 7 out of 296 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Henare

Stayed 1 night in Aug 2022

6/10 Okay

Brandon

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Was ok. Great location but nothing special. Nothing in the room besides beds. No glasses or a fridge. Shower was cold
Stayed 1 night in Jul 2022

10/10 Excellent

Stephanie L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Stephanie L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Backpacker resort in Surfers
Stayed 1 night in Apr 2022

2/10 Terrible

Hari Nath

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very safe
Someone clearly rampaged into our room when we were not present. The room was left untidy like it was used, dust bin was kicked out of the room. They also forgot their phone with their ID card in the phone case. The hotel staff were kind enough to put us in another room but I asked for an explanation of who got in and what happened. They could use security cameras to understand that, but we were not informed of what occured. Overall we felt very unsafe. Lucky that we did not had any valuables in the room and none of our stuff was lost.
Stayed 3 nights in Apr 2022

8/10 Good

Laura

Travelled with group
Liked: Staff & service
Late check in was ok but the staff member that checked us in was obviously very high or on something but polite and did his job. The room was fairly clean but under beds were filthy and had big pieces of food & containers under them which lead me to believe everything else wasn’t hugely clean. obviously it’s a quick change of sheets, open curtains and put toiletries in only. It was incredibly loud and even with ear plugs in for sleep, I could hear music downstairs every night. We had a private room toilet. Good for a back packers but an ok in general. If you aren’t too fussy and can sleep with noise or was an ok stay. Thanks.
Stayed 3 nights in Apr 2022

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Rooms were good and renovated however weirdly there were bins inside the room which were rusted! Silly to renovate the rooms and leave cheap rusted bins in the place. Grow a brain.
Stayed 2 nights in Feb 2022

10/10 Excellent

Marnie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Pros: prime location (walking distance to everything), nice common area with pool, air conditioning works pretty well, bunk beds with individual light and power point. Cons: check out is too early (10am), finding the reception may be a bit confusing for someone who's never been there (it's on the 1st floor of a different hotel called The Island around the corner). When checking in they requested my passport, which is a bit weird for a domestic trip (they didn't accept my australian driver license)
Stayed 1 night in Jan 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place
Great stay. Excellent pillows, clean and stylish room, fantastic location. One small criticism, the mattress was a bit springy, not terrible but for me the one important detail is the mate was/pillow. There was some street noise/music at night but if you are staying here you are here to be out enjoying yourself and part of the street noise! Overall I’d highly recommend this place and I’d stay again.
Stayed 1 night in Jan 2022

10/10 Excellent

Andrew

Stayed 3 nights in Jan 2022

4/10 Poor

Verified traveller

Disliked: Room comfort
nah, location is too noisy
Weekend stay, late night - very noisy.
Stayed 1 night in Jan 2022

8/10 Good

kerryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a GCCC undercover Parking just next door, very convenient and was only $5 overnight. Didnt realise Bunk was park of the Island hotel so got a little confused with where to checkin but when staff explained the temporary checkin location of Island Hotel reception, understandable. Found staff very friendly. The room (Queen with own bathroom) is good, clean, has basic necessities like TV, safe, shower, toilet, usb stations all over. Room looked better on the inside than does from the outside, but cheap accomodation, not complaining.
Stayed 1 night in Nov 2021

10/10 Excellent

Stephanie L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ACCOMMODATION
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

8/10 Good

Selman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2021

8/10 Good

Bradley, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, excellent location and good room sizes. Guests were very friendly and had a blast.
Stayed 2 nights in Dec 2020

8/10 Good

Kris

Stayed 1 night in Dec 2020

2/10 Terrible

Adam

Disliked: Staff & service, room comfort
BAD AND DONT STAY HERE
I have stayed here for 2 months during March 2020. I arrived checked in and was fine until an unregistered friend of a guest was let into the property. He was hostile and aggressive in the room so much so that he almost had his fist out. I told the management and GM that was in that night. Security and the GM I thought resolved the problem was let back into the room and was told that the other guests have been given a 2 hour suspension on the room the GM escorted me to the room and said it’s fine grab your stuff and we sorted a room out for you. As I was packing the guests in question came back into the room and started with another aggressive stance and was pushing me around and aggressively acting towards me because I was gay as that came up in conversation. I don’t have a problem with it. I then called the Police and a staff member thank god was on the floor and called the GM. They arranged a refund for my stay with push back as this was 10pm on a Saturday night with no apology was made. The GM also admitted fault when I asked how would he like it and what would he have done in situation and he said I would of felt short changed and felt more should have been done were his exact words. (Which is why I calm down) The next day the manager said it wasn’t our fault and we can’t be responsible for how people act with again no apology. I think a duty of care is placed and more should of been done in this situation and you should be aware that this is how management act.
Stayed 6 nights in Dec 2020

10/10 Excellent

Andrew

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2020

10/10 Excellent

CarlosCastellan, Gold Coast australia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel installation, and calm warm welcoming and lovely receptionist
Stayed 2 nights in Aug 2020

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
Probably one of the best hostels I've been to. In a very good location, about a ten minute (if that) walk to the beach, restaurant and mall. The beds were clean and comfortable, the lockers were large and had a safe to store items. Would definitely stay again. My only complain is the elevator had a sour smell, like someone puked in it. But luckily it was a short ride and didn't effect anything else.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Great price, great location, nice dorm, elevator smells awful.
Stayed 1 night in Jan 2020

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and private beds. Felt like I could really relax here.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was great as the privacy in the room is very good but the lack of Wifi was frustrating.
Stayed 5 nights in Nov 2019

8/10 Good

DiogoM, Maldives

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room very good and clean. Still in construction and was not informed. at 8h starting to work very loud. That was the bad part of a nice experience.
Stayed 2 nights in Oct 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time, location is perfect, very close to train, shopping centre, restaurants, bars and the beach! 2min walking. Rooms were clean and renovated. Toilet big enough and inside the room. I stayed in a 4bedroom female and it was a great choice. Bed was comfy and the separation of the bunk make it really private, which i love it! Most of the staff is nice and friendly. I stay on Halloween and they had a party, which was a great opportunity to meet people and socialise. I would recommend it!!
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
one of the 'nicest' hostels I've stayed in since coming to Australia -- the pool/jacuzzi is dirty, definitely needs to be taken care of more often! their cleaning manager, Carmen, does a great job at keeping the rooms and bathrooms liveable I love the setup of the beds - more privacy than I've found in most of AUS!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location Very near the beach The garden, swimming pool
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel
Above standard hostel
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nicest back packers I’ve stayed. It’s actually really clean and the bathrooms seem recently renovated. Lots of activities for guest on offer, if you’re in to that. I’d highly recommend this place. Just make sure you bring your passport (if you have on) because they seem to discriminate against Aussies that don’t own passports. That’s the only negative I can’t think of.
Stayed 1 night in Aug 2019
Response from The Bunk Tribe on 20 Aug 2019
Thanks for your awesome review! We love our Aussie & New Zealand travellers but that is correct, everyone must have their passport for check in. See you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience! There are events and good deals provided by the hostel!
Stayed 2 nights in Jul 2019
Response from The Bunk Tribe xx on 20 Aug 2019
Thanks for your awesome review! We hope to see you again one day.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, average everything else
As a hostel I can see this being a decent place. Staying in a private room as an alternative to a hotel is not the best idea. Noisy, couldn't turn on the heater, different facilities to what was advertised. Staff were polite enough and the location was great
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Cockroaches
Everything was good but I saw a cockroach while sleeping
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
I booked with my children, Bunk let me know that it was licensed and kids were not permitted. They booked us into alternate accommodation next door instead of just knocking our booking back.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very clean. This trip was first time to use backpack, so I was so nervous. Reception was so friendly.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the beach. Lots of space in shared common areas and beds are private and easy to sleep. One of the best sleeps I've ever had in a dorm at a hostel. Would stay again.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hostel, rooms are clean and air con good. Breakfast was toast and cereal with tea/coffee which was good. Also if you went in the beer at 8pm you got a free drink and they have some free food too. All in all good stay and would stay again
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great. Good place to meet new friends.
Stayed 1 night in Feb 2019

10/10 Excellent

Gerard, Barcelona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Good staff and clean rooms. I was also lucky to have good roomates.
Stayed 1 night in Feb 2019

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hostel option
The room was great. Had air con and good beds. Couldn’t fault it as a hostel for a night!
Stayed 1 night in Jan 2019