Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews of Cowley Manor Experimental

4 out of 5
Cowley Manor Experimental
Cowley, Cheltenham, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 107 out of 160 reviews" "
Rating 8 - Good. 41 out of 160 reviews" "
Rating 6 - Okay. 7 out of 160 reviews" "
Rating 4 - Poor. 2 out of 160 reviews" "
Rating 2 - Terrible. 3 out of 160 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tatjana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Manor House set in stunning grounds with lake and waterfalls. Huge clean and comfortable rooms, excellent food and wine choice. Check-in and check -out could have been a bit more organised, but that really is a minor detail.
Stayed 1 night in Apr 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Best wishes, Kim on 9 Feb 2024
Dear Sophia,Thank you for sharing your rating following your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back.Best wishes,Kim

10/10 Excellent

Marija

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Best wishes, Kim on 5 Feb 2024
Dear Marija,Thank you for positively reviewing your stay.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back.Best wishes,Kim

10/10 Excellent

rolana, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and interesting design room, bathroom. Long story of building. Would love to come back. Fresh breakfast with view ..
Response from Best wishes, Kim on 19 Jan 2024
Dear Rolana,Please accept our thanks for your kind review regarding your stay.It's truly gratifying to hear that you admired the design and historical narrative of our rooms, as well as the fresh breakfast complemented by the view. Our team takes great pride in maintaining the unique character of our accommodations that reflect the rich history of our estate, ensuring each stay is memorable. We're looking forward to welcoming you back to enjoy our serene setting and the many amenities that contribute to the tranquil experience we strive to provide.We look forward to welcoming you back on a future visit.Best wishes,Kim

10/10 Excellent

Nick

Stayed 1 night in Jan 2024
Response from Best wishes, Kim on 16 Jan 2024
Dear Nick,Thank you for this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope we have the pleasure of seeing you on many more occasions.Best wishes,Kim

10/10 Excellent

Michael, Fairford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb spa hotel in the heart of the Cotswolds. I’m only disappointed we hadn’t booked to stay longer!
Stayed 1 night in Dec 2023
Response from Best wishes, Kim on 18 Dec 2023
Dear Michael,Thank you for such a positive review.We're thrilled to hear that you found our spa hotel to be superb and appreciate your positive feedback. Your kind words affirm the dedication of our team to create memorable experiences for our guests.We look forward to welcoming you back in the future.Kind regards,Best wishes,Kim

8/10 Good

julie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Best wishes, Kim on 18 Nov 2023
Dear Julie,Thank you for taking the time to let us know your opinion of your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back.Best wishes,Best wishes,Kim

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit since the change in ownership. Really enjoyed our stay and had a lovely room and breakfast. Couldn't be tempted by the menu for lunch and dinner though - apart from the scones. Fortunately there were lovely options (The Green Dragon and Knead) nearby which we felt were more us and better value. Please sort out your menu, Cowley Manor!
Stayed 1 night in Sep 2023
Response from Manager on 4 Oct 2023
Dear Karen,Thank you for this kind review about your recent visit.We are delighted to hear that you enjoyed your stay, the lovely room, and our delicious breakfast. Our team takes great pride in providing exceptional service and maintaining the beautiful surroundings of our hotel.We appreciate your feedback regarding our menu and understand that it may not cater to everyone's taste. Our chef, Jackson Boxer, has crafted a menu that reflects the local area with a nod to French cuisine, aiming to offer a memorable dining experience. However, we are always open to suggestions and will take your comments into consideration for future improvements. We are, nevertheless, glad you found some lovely dining options nearby and enjoyed your time in the area.We look forward to seeing you again soon, Kind regards,

4/10 Poor

Marija

Absolutely beautiful concept and interior as well as the nature in the area, but away food. My daughter got food poisoning.
Stayed 1 night in Oct 2023
Response from Manager on 3 Oct 2023
Dear Marija,Thank you for taking the time to share your feedback with us.We are delighted to hear that you appreciated the beautiful concept, interior, and surrounding nature of our hotel. Our location in the Cotswolds, with 55 acres of parkland, woods, and meadows, is indeed a highlight for many of our guests.However, we are deeply concerned to learn about your daughter's food poisoning. The well-being of our guests is our top priority, and we take such matters very seriously. Our restaurant is committed to maintaining the highest standards of food safety and hygiene. While we have received no other complaints of this nature, we will investigate this incident thoroughly.We look forward to welcoming you back. Best wishes,

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky quirky English tradition
Stayed 1 night in Sep 2023
Response from Manager on 15 Sept 2023
Dear Guest,We are glad to receive such a positive review!We are thrilled to hear that you found our hotel to be funky and quirky with a touch of English tradition. Our team works hard to maintain the highest standards and provide a memorable stay for our guests.We look forward to welcoming you back for another enjoyable stay. Warm regards,

4/10 Poor

Craig

Liked: Cleanliness
Fell way short of expectations
Booked based on photos on website which looked great but reality was far different. Room in stable block dark cold and gloomy - there was no working heating anywhere in block. Spa full of noisy children and pool time cut short as one was sick in pool! Breakfast was poor and lacked care and attention typified by both myself and wife having egg shell in ours eggs benedict. Was a relief to check out so we could enjoy the fabulous area. Wish we had stayed at the close by Green Dragon next time which we found much more hospitable with great food too
Stayed 1 night in Aug 2023
Response from Manager on 4 Sept 2023
Dear Craig,Thank you for taking the time to review your stay.We are glad to hear that you appreciated the fabulous area surrounding our hotel. Our location in the Cotswolds, with 55 acres of parkland, woods, and meadows, is indeed one of our most cherished features.However, we are sorry to learn that your stay did not meet your expectations. We apologize for the inconvenience caused by the room temperature and the absence of heating in the stable block. Our team is always available to address any issues and ensure a comfortable stay for our guests.Regarding the spa, we understand that the presence of children may have affected your experience, and we appreciate your feedback. Our breakfast is usually well-received, and we apologize for the eggshell incident. We will address this with our kitchen team to ensure it does not happen again.We hope you had the opportunity to enjoy our celebrated chef Jackson Boxer's menu at our restaurant, which reflects the local area with a nod to French cuisine.We hope you will consider staying with us again in the future. Best regards,

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sisters spa Get away
Beautiful hotel in a lovely location. We were there for a spa and although the indoor pool was actually closed that day thankfully the weather was great and the outdoor pool lovely. Room was lovely with a great private terrace. Service in the restaurant & bar also very good. Autumn made us the best margarita and was so friendly like all the team. Highly recommend
Stayed 1 night in Aug 2023
Response from Manager on 4 Sept 2023
Dear Jane,Thank you for taking the time to share this review of your stay.We are delighted to hear that you enjoyed the beautiful location and lovely room with a private terrace. It's great to know that our restaurant and bar service met your expectations, and we appreciate your kind words about Autumn and her margarita-making skills.We apologize for the inconvenience caused by the indoor pool being closed during your stay, but we're glad that the weather allowed you to enjoy our outdoor pool. We hope that you and your sister had a wonderful spa getaway and that you were able to fully relax and unwind.We hope to welcome you back for an improved experience next time.Kind regards,

10/10 Excellent

Catrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel
Had a lovely stay to celebrate our anniversary. The location and grounds are beautiful. The accomodation is very impressive - our room was beautifully furnished and so spacious. The restaurant food was outstanding and a very impressive breakfast. The spa facilities were also excellent.
Stayed 1 night in Aug 2023
Response from Manager on 26 Aug 2023
Dear Catrin,Thank you for taking the time to share your review with us.We are thrilled to hear that you enjoyed celebrating your anniversary with us and appreciated the beautiful location and grounds.It's also great to know that you found your room to be spacious and beautifully furnished. We take pride in our unique design décor and the stunning views our rooms offer.Furthermore, we're delighted that you had an outstanding dining experience in our restaurant and enjoyed our tasty breakfast selection.We look forward to seeing you again on your next stay.Best wishes,

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds need some work
Stayed 2 nights in Aug 2023
Response from Manager on 14 Aug 2023
Dear Chris,Thank you for taking the time to share your experience at our hotel.We are thrilled to hear that you appreciated the cleanliness of your room, the condition of our hotel, and the excellent service provided by our staff. Our team takes great pride in maintaining a high level of cleanliness and service for our guests to enjoy.Regarding your comment about the grounds needing some work, we would like to assure you that our head gardener and his team are continuously working to maintain and enhance the beauty of our 55 acres of parkland, woods, and meadows. We appreciate your feedback and will take it into consideration as we continue to improve our gardens and outdoor spaces.We hope to have the opportunity to welcome you back for another memorable stay in the future. Kind regards,

10/10 Excellent

Martin

Stayed 1 night in Aug 2023
Response from Manager on 13 Aug 2023
Dear Martin,Thank you for such a great review.We are pleased that we were able to meet your expectations.We look forward to welcoming you again soon, Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Manager on 13 Aug 2023
Dear Guest,Thank you for taking the time to share your positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Stuart on 22 Aug 2023
Dear Jenny,Thank you for taking the time to rate your stay.Our team works hard to maintain the highest standards, and your feedback is a testament to their efforts.Thank you once again for your kind words, and we look forward to your next visit.Kind regards,Best wishes,Stuart

10/10 Excellent

Lorita

Stayed 1 night in Dec 2022

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

suzanna

8/10 Good

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay.
One overnight stay, All pleasant. Staff friendly and helpful. Grounds nice, good base for touring atoind
Stayed 1 night in Nov 2022

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cowley Manor
Amazing hotel and lovely staff
Stayed 1 night in Nov 2022

10/10 Excellent

Shelley

Stayed 1 night in Oct 2022

6/10 Okay

David

Stayed 2 nights in Oct 2022

10/10 Excellent

Amir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well recommended
Great place to stay!
Stayed 1 night in Oct 2022

10/10 Excellent

Kavita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, driving distance to Cheltenham Really good fast service and food and drink were always hot and prompt. Better than a lot of hotels we have stayed at, well trained staff. Amazing room and bed and hotel
Stayed 2 nights in Oct 2022

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel with fantastic staff. Only complaint would be the "children" time slots in the spa were not observed and every time we visited it was full of kids loud and not very relaxing!
Stayed 2 nights in Oct 2022

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over Priced, indenture
Over Priced, lacked character inside, poor staffing
Stayed 1 night in Oct 2022

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, Cowley Manor makes for a very good choice when experiencing Cotswolds.
Stayed 3 nights in Sep 2022

8/10 Good

RHYS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Eve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Sep 2022

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic, peaceful getaway.
Serene, romantic getaway in the peaceful Cotswolds hills. My partner and I had everything we needed for a comfortable stay. The grounds are absolutely beautiful and you have everything you need at the spa.
Stayed 3 nights in Aug 2022

8/10 Good

Rute

Liked: Staff & service, room comfort
Cowley manor
Overall it was a good hotel and good facilities. Although for a 5 star hotel it needs a bit of attention to detail, more staff training. For the 3 times I asked a bowl at breakfast the waiter had his finger inside it, amenities and mini bar in the room not replaced. The Spa is was clean and enjoyable place to be, although the staff member bearly noticed that we were coming in, for the type of hotel I would expect at least a free cup of tea. We would come back for sure, the restaurant food it was stunning and the head chef menu was amazing.
Stayed 3 nights in Aug 2022

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take the wife and get brownie points well worth it
Very friendly and when we got into the hotel/ manor Clare the receptionist showed us around and showed us how to use the coffee machine which we couldn’t get it to work so she got us a kettle and coffee to go with it. The leisure facilities were great and the restaurant food was not to my taste and breakfast was different but filling the only thing that I thought was wrong was you had to pay for a cooked breakfast but don’t need. Very clean and the house keeping was done twice a day would go back
Stayed 2 nights in Jul 2022

10/10 Excellent

SIYU

Stayed 2 nights in Jul 2022

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities
This property has so much potential. The grounds are beautiful and the rooms comfortable. However, the vibe is not at all what you would expect from a Cotswold Country manor. Seems as though they are trying to hard to be cool, hence the club music going on through the manor 24/7, including at 7:30am. Also, the staff at the front desk stares at their computers all day and night. Also, beware when you book, especially with families.The advertise the room as being once price, but then add on quite a bit of $ for your children to stay per night. When I asked about the extra 500Euro charge, I received a rathe curt response. Good news is that this property is under new management, and will hopefully give it the attention this beautiful place deserves.
Stayed 4 nights in Jun 2022

10/10 Excellent

harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Thomas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderfully relaxing hotel and spa with great restaurant in beautiful setting
Stayed 2 nights in Jun 2022

10/10 Excellent

John

Stayed 1 night in Jun 2022

10/10 Excellent

judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Room 17 is.wonderful!! The food is lovely, and the staff is great.
Stayed 2 nights in Jun 2022

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Kate

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Looking a bit tired and the food was average
Stayed 1 night in Apr 2022

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness
Great pool , large room. But rooms looking tired now. Staff just not the most friendly. Also it’s awful that for this price a cooked breakfast is not included in the price. Just makes the hotel look cheap/scrounging money.
Stayed 2 nights in Mar 2022

8/10 Good

Anina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the place.
Stayed 2 nights in Mar 2022

10/10 Excellent

Mrs Zoe

Stayed 1 night in Feb 2022

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service
Cowley Manor 2 night stay Feb 2022 The bedroom was the main area of disappointment. Very creaky floorboards which went all the way into the bathroom. No kettle for tea, only a coffee machine where the water doesn't get quite to boiling point. No magnified shaving mirror in the bathroom and poor lighting. We chose this hotel for the spa and was disappointed to find it wasn't within the hotel but across the car park. The location was approx 25 mins from Bourton on the Water. Staff were very helpful. Breakfast included was continental everything else on the menu was chargeable. We thought the wellies outside for guests to use was a lovely novel idea. We will not be returning to this hotel when we re visit the lovely Cotswolds.
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 will come again!
Such a beautiful hotel, with great amenities. Particularly enjoyed the spa, the bar and walking around the stunning grounds. Food in the restaurant also impressed
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cotswolds luxury
We loved the hotel. The grounds were absutely stunning. The decor was a little odd (it felt out of kilter with the style of the hotel). But it was comfortable. Check in was very slow, especially as there was only one staff member at the desk. Perhaps the hotel could consider having someone else do the tour to help speed things up? The hotel's app is the best we've experienced (the wifi strength was excellent too, which helped). There were some standout staff (eg the gentleman on the check-in desk, whose name we sadly didn't catch and Javier in the restaurant). Overall we had a wonderful stay, exactly what we needed!
Stayed 3 nights in Dec 2020