Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
92% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom devon

easy to get to. Large car park.

Posted 17-Nov-2014
Pros: stayed as close to racing and town, great choice
Cons: breakfast was shocking, you had to do everything yourself.. the wait for food to be cooked was so long many people if front of me just gave up.
Location: town at night and racing
first impressions great, clean friendly and space to move. Room large and smelt lovely. The down side you could hear people walking around the corridors' the walls were thin and the young families above running and dancing around were not fun. some sort of sound proofing would be helpful. over all a lovely hotel (except breakfast)
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Reading

went for relaxing break

Posted 10-Nov-2014
Pros: the room, spa and gym was superb,
Cons: choice of food in the restuarant was poor and portion size was small, wifi needs to be addressed although it was free
Location: Cheltenham was 3 miles so easy to get a taxi to if you didnt want to drive
enjoyed the spa facilitieis and gym, room was clean and tidy, only areas of concern was wifi dropping out very regulary - and we thought the evening restaurant choice wasnt good- ( lamb had too much fat and the cheese board was a plate with 3 cheeses and jacobs crackers). so stay there eat elsewhere
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Derby

Very pleasant stay.

Posted 02-Nov-2014
Pros: The location/accommodation and staff.
Location: Cheltenham is on the doorstep with the usual entertainment (cineworld) and a variety of restaurants.
The room was very comfortable. We had a meal on the first night which was excellent. The gym was bigger and offered more equipment than in a lot of hotels. The swimming pool was big and the water temperature very much to my liking! The surrounding grounds/golf park added to the tranquillity and made our stay even more relaxing.
3 out of 5
Recommended
for Everyone
by A verified traveller

Overnight stay Sept 2014

Posted 24-Sep-2014
Pros: Nice and Easy for access to Cheltenham without getting snarled up in the centre traffic.
Hotel is a grade listed building so many original features including the main reception. Rooms upstairs have to be reached by stairs as there is no lift but there appear to be lots of rooms. I had a great swim in the indoor pool. Dinner was good . breakfast was a buffet style arrangement. very satisfactory.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom LIVERPOOL

COUPLE LEISURE

Posted 24-Sep-2014
Pros: CLEANLINESS
STAFF PLEASANT AND HELPFUL, NICE LOCATION ,PUB NEXT DOOR,BIG ROOM.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very good

Posted 22-Sep-2014
Pros: Classic style
Restaurant was lovely but very long wait for food worth it though
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 21-Sep-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by L Warefrom Christchurch

Business Trip Staty at Hotel

Posted 21-Sep-2014 on Hotels.com
The Cheltenham Park Hotel has had a definite refurbishment since we stayed a couple of years ago. Everywhere was clean and looked together. Lovely room and ensuite, clean and comfortable. Breakfast was very good - lovely selection of fresh fruit and cooked breakfast. The hotel needs, however, to ensure that it has reception staff that can do the job. On our arrival, the young man seemed totally out of his depth and made a few mistakes with check in and on check out much the same with a young girl. Took them ages to do the basics required. Reception is probably one of the most imoortant roles and is the first point of contact for any guest. It needs to be right. Otherwise, value for money and would stay again.
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 18-Sep-2014 on Hotels.com
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 06-Sep-2014 on Hotels.com