Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
93% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from norfolk

room was not very clean and very small [hot]

Posted 27-Jul-2014
Cons: cleaning and adding air con
will not go again very small room .24.00 each for breakfast at bit much .we wanted to stay another night but first night was 82.00 second night was 450 .00 .so we went on to another hotel .and wished we stayed there both nights .brekfast was 15.00 each that was a very good breakfast indeed [Marriott puckrup].
3 out of 5
by A verified traveller from Philadelphia

good for relaxing not quite good for business-man

Posted 18-Jul-2014
Pros: the hotel looks friendly and well managed, staff is gentle and supportive
Cons: condition of the bathrooms, really quite dated.
Location: green all around and it is a reasonable distance from center town
my room was the series 3XX and unfortunate you have to accept no view at all because the rooms are facing a service area with a wall in front.
4 out of 5
Recommended
for Everyone
by Paul from New Zealand

Nice hotel, in a good location.

Posted 17-Jun-2014
Pros: Great staff, excellent meals, clean & tidy.
Cons: Air conditioning in the rooms or some way of cooling them down in summer.
Great room except it was way to hot and no way to cool it down. The fan couldn't cut it, the windows did not open far due to security stays and no air cond. Made for not a very good nights sleep which is a shame as the bed was superb, the meals great and the staff were fantastic. Overall though it was a very good hotel
5 out of 5
Recommended
for Everyone
by Mark

Nice hotel close to the gold course

Posted 02-Jun-2014
Fabulous place to stay staff very friendly and helpful, room very spacious and clean.
4 out of 5
Recommended
for Everyone
by lynne from london

A nice overnight stay

Posted 11-May-2014
I chose a premium double room and all was pretty much as I expected. Everything you need for a comfortable stay. Comfy bed and pillows, freeview tv, free wifi, hairdryer, tea making facilities. My stay was a quick stop over so I only ordered from room service but I received polite and prompt service and a nice evening meal. Breakfast wasn't as plentiful as evening meal but still nice enough. The room was spacious and clean. The bathroom was a bit dated but kept in style with the overall look. I would stay again but next time I would choose a room away from any access doors as can be quite noisy with guests coming and going. Overall i would say it is a nice hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable

Posted 10-May-2014
Pros: As expected with good gym facilities
Cons: Not to assume, at meals, that all guests are members of a coach party.
Location: Was working.
The hotel was as expected with good gym facilities. Friendly and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good quality hotel

Posted 06-May-2014
Excellent management and friendly staff. Room was clean, breakfast was a good choice. A few niggles quickly resolved by excellent management. Pool a bit dated but a reasonable facility. Again the gym equipment a bit dated but an excellent choice for a hotel gym.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great for short break

Posted 27-Apr-2014
Pros: Breakfast very nice. Staff helpful land welcoming.
Cons: Sound proofing in corridors need to be addressed. (Creaking floor boards and doors slam shut) can't close them quietly. Room could do with updating.
Location: Town centre not far. Was a good location to visit attractions
Had a 2 night break. Used as a base to explore the Cotswolds.
5 out of 5
Recommended
for Everyone
by jeff&gloria from lake

Very impressed would definitely go again

Posted 24-Mar-2014
Really enjoyed lovely room great service would recommend this hotel
4 out of 5
Recommended
for Everyone
by A verified traveller

Great relaxing 2 days

Posted 19-Feb-2014
Cons: A lift Extra touches with cleanliness in the bedroom
Location: Good location, close to cheltenham and Cotswold villages and countryside
Larger hotel than expected but very welcoming. Very helpful staff particularly as many stairs to climb (no lift) and carried our bags. Pool and spa area clean and lovely nice facilities, great to come back to after a busy day sightseeing. Great breakfast and bar food.