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Reviews of Travelodge by Wyndham Gillette

2 out of 5
Travelodge by Wyndham Gillette
2307 Wyoming Ave, Gillette, WY

Reviews

8.4

Very good

Rating 10 - Excellent. 108 out of 235 reviews" "
Rating 8 - Good. 81 out of 235 reviews" "
Rating 6 - Okay. 27 out of 235 reviews" "
Rating 4 - Poor. 10 out of 235 reviews" "
Rating 2 - Terrible. 9 out of 235 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Satchia

Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
Rooms were cold, temp couldn't be adjusted, unit kept blowing cold air until I finally unplugged it the second night. Blankets on bed were super thin, even doubled over we were very cold. Winter in Wyoming, room should have been able to be heated and had warmer blankets.
Stayed 2 nights in Mar 2024
Response from Tammy Burke on 26 Mar 2024
I am so sorry to hear about this we could have moved you to adifferent room but I will look into this.

8/10 Good

Garry

Stayed 1 night in Oct 2023
Response from Tammy Burke on 4 Nov 2023
Thank you for your review and we do hope you visit us again if you are in the area again.

6/10 Okay

Mary

Travelled with family, Travelled with pets
Disliked: Amenities
Honestly this place is nothing special. Beds were extremely soft but comfortable ish. For the price of it they should have breakfast available but they don’t. If you’re just passing through like we were it’s a good option.
Stayed 1 night in Oct 2023
Response from Tammy Burke on 4 Nov 2023
Thank you for your review and we have new mattresses getting put in now. We do hope your visit us again

10/10 Excellent

Jon

Gillette Wy
Great trip. Great service. Good hands at the front desk.
Stayed 1 night in Oct 2023
Response from Tammy Burke on 9 Oct 2023
Thank you for your review and we hope you visit again

2/10 Terrible

Glen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
Booked the room arrived to a no vacancy. Hotel desk said they overbooked had to spend an hour on the phone to get a refund from Hotels.com because room was booked with no refund plus had to find another place to stay!! Almost no worth booking ahead so much for technology when you have incompetent people working at this hotel
Stayed 1 night in Sep 2023
Response from Tammy Burke on 26 Sept 2023
I am so sotty for the inconvience and I am looking into this

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Tammy Burke on 26 Sept 2023
Thank you for your review ans we do hope you visit again

10/10 Excellent

Natalie

Stayed 1 night in Sep 2023
Response from Tammy Burke on 12 Oct 2023
Thank you for the review and we do hope to see you again

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money very clean in an area with lots of restaurants
Stayed 1 night in Sep 2023
Response from Tammy Burke on 20 Sept 2023
Thank you so much for your review and we hope you visit us again

6/10 Okay

Kathleen

Liked: Cleanliness, property conditions & facilities
Average.
Stayed 1 night in Sep 2023
Response from Tammy Burke on 15 Sept 2023
Thank you for your review and we hope yu stay with us again

10/10 Excellent

Debra

Stayed 1 night in Sep 2023
Response from Tammy Burke on 3 Oct 2023
Thank you so much for your review and we hope ou visit again

8/10 Good

Paul

Stayed 3 nights in Aug 2023
Response from Tammy Burke on 30 Aug 2023
Thank you for your review and we hope you visit again

10/10 Excellent

Feliciano

Liked: Amenities
Nice stay, clean
Stayed 1 night in Aug 2023
Response from Tammy Burke on 30 Aug 2023
Thank you for your review and we hope you visist us again

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad.
This hotel was pretty average, not so bad but nothing to make it great. There wasn't enough parking and there wasn't any breakfast provided, though they offered a coupon to a local restaurant. Staff was friendly. It was affordable which made it ok.
Stayed 1 night in Aug 2023
Response from Tammy Burke on 30 Aug 2023
Thank you for the review and we hope your visit us again

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
National Park tour
I was doing a National Park tour and found this hotel in the direction of my next destination. The room was clean and quiet. I was very satisfied.
Stayed 1 night in Aug 2023
Response from Tammy Burke on 30 Aug 2023
Thank you for your review and we hope you visit again

8/10 Good

Kent, Thornton

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2023
Response from Tammy Burke on 27 Aug 2023
Thank you for your review and we hope you visit us again

8/10 Good

MIGUEL

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel, clean, nice location.
Stayed 1 night in Aug 2023
Response from Tammy Burke on 23 Aug 2023
Thank you for you review we hope you visit with us again

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible from the interstate.
Stayed 1 night in Aug 2023
Response from Tammy Burke on 23 Aug 2023
Thank you for your review and we hop to see you again

10/10 Excellent

Irwin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and very quiet. It is in a location that is very accessible to many eating and shopping establishments.
Stayed 1 night in Aug 2023
Response from Tammy Burke on 23 Aug 2023
Thank you for your review and we hope you visist with us again

10/10 Excellent

Peter

Stayed 1 night in Aug 2023
Response from Tammy Burke on 9 Sept 2023
Thank you for your review and we do hope you visit again

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Aug 2023
Response from Tammy Burke on 23 Aug 2023
Thank you for your review and we hope you visit with us again

10/10 Excellent

Robert

Stayed 1 night in Aug 2023
Response from Tammy Burke on 9 Sept 2023
Thank you for your review and we hope you visit again

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Tammy Burke on 18 Aug 2023
Thank you so much for your review and we do hope you visit again

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The discount card for dining was wonderful, even better if I had remembered to use it. Obviously not your fault.
Stayed 1 night in Aug 2023
Response from Tammy Burke on 18 Aug 2023
Thank you so much for your review and we do hope you stay with us again

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Well located for dining and shopping. Ceiling fan was an excellent bonus!!
Stayed 1 night in Jul 2023
Response from Tammy Burke on 2 Aug 2023
Thank you for your review and we do hope you stay with us again

8/10 Good

Clifford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tammy Burke on 31 Jul 2023
Thank you so much for your review and we hope you choose us again

10/10 Excellent

Thomas

Stayed 1 night in Jul 2023
Response from Tammy Burke on 31 Jul 2023
Thank you so much for the review and we hope you choose us again

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.
Stayed 5 nights in Jul 2023
Response from Tammy Burke on 24 Jul 2023
Thank you for your review and we hope you stay with us again

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, nice facilities.
Stayed 1 night in Jul 2023
Response from Tammy Burke on 24 Jul 2023
Thank you for your review and we hope you stay with us again

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Person working at the desk had an attitude when I told her I was disabled and could not walk up the stairs to a room on the second floor
Stayed 1 night in Jul 2023
Response from Tammy Burke on 17 Jul 2023
I do apoligize for the problem you had with check in and I will be looking into this

2/10 Terrible

Dennis

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Called and told me they were full. Looked on website a day after and noticed two rooms available.
Stayed 1 night in Jul 2023
Response from Tammy Burke on 16 Jul 2023
I do apologize for the mix I will look into this

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
I loved having a lounge chair with a footstool after a long drive.
Stayed 1 night in Jul 2023
Response from Tammy Burke on 15 Jul 2023
Thank you so much for your review and we hope yu stay with us again if you are in Gillette.

10/10 Excellent

Gene

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Tammy Burke on 15 Jul 2023
Thank you for your review and we hope you stay with us again

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Can’t say enough about the knowledgeable and friendly staff. Also the in-room coffee provided was top notch!
Stayed 1 night in Jul 2023
Response from Tammy Burke on 15 Jul 2023
Thank you so much for your review and we hope you stay with us again if you come to Gillette.

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and comfortable room. Easy check in. Good value for price.
Stayed 1 night in Jul 2023
Response from Tammy Burke on 10 Jul 2023
Thank you for your review and we hope you stay with us again when traveling through Gillette.

6/10 Okay

Alex

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Needs to do better..
The positive is that for an older hotel this was cleaner then I expected. The bed was comfortable but only one thin blanket is given. There is separate treatment at this hotel if you book third party. I requested an early check in and was told no because I booked through Hotels.com. After I voiced my concerns about the difference in treatment the woman on the phone agreed to let me come an hour earlier. When I got to the hotel the receptionist informed me that was what the manager wanted. Not good business since they are choosing to allow bookings and they are getting paid. Had it not been for this manager’s decision to separate third party bookings from direct booking I may have considered this place for my trip back in two months but I will not return.
Stayed 2 nights in Jun 2023
Response from Tammy Burke on 5 Jul 2023
No that is not what the manager wants and I will be looking into this. I do apologize for this and hope you will reconsider.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel serves a great many "repeat customers," so it has the art of responding to individual requests down pat. During our month-long travel experience with increased demand on facilities, many are struggling to meet the needs of the traveling public - not so in this gem. The staff listens and responds to your every request. It may be missing some of the 'bells and whistles' of more expensive options, however it more than compensates for any perceived 'deficiencies' by cheerfully providing top-notch service and a laid-back but efficient staff who go out of their way to make the weary traveler comfortable. Grab the next available room and see for yourself!
Stayed 1 night in Jun 2023
Response from Tammy Burke on 3 Jul 2023
Thank you so much for your review and we know we will see you again

10/10 Excellent

Meric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and afforable.
Stayed 1 night in Jun 2023
Response from Tammy Burke on 2 Jul 2023
Thank you for our review and we hope you stay with us again.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Jun 2023
Response from Tammy Burke on 2 Jul 2023
Thank you for your review and we hope to see you again

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Tammy Burke on 28 Jun 2023
Thank you for your review and we hope you visit again

6/10 Okay

Karen

Travelled with pets, Travelled with partner
Liked: Staff & service
It was fine for one night and price. Outadated, but room was clean. Didn't care for second floor room with no elevator. Water pressure was not great.
Stayed 1 night in Jun 2023
Response from Tammy Burke on 28 Jun 2023
Thank you for your review and I am sorry we don't have an elevator. We would like one as well.

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice. A Perkins restaurant nearby.
Stayed 1 night in Jun 2023
Response from Tammy Burke on 28 Jun 2023
Thank you for your review and we hope you stay with us again.

10/10 Excellent

Gavin

Stayed 1 night in Jun 2023
Response from Tammy Burke on 28 Jun 2023
Thank you for your review and we look forward a visit wth us again.

6/10 Okay

Brent

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was just blah. Nothing special. Wish it had a hot tub. Staff was very kind and friendly.
Stayed 1 night in Jun 2023
Response from Tammy Burke on 23 Jun 2023
Thank you for your review

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Tammy Burke on 21 Jun 2023
Thank you for your review and we hope to see you again

8/10 Good

Siobhan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from Tammy Burke on 21 Jun 2023
Thank you for your review and we would love to see you again

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs some work.
Stayed 1 night in Jun 2023
Response from Tammy Burke on 21 Jun 2023
Thank you for our review and we hope to see you again

6/10 Okay

Gina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Need a new manager
The manager was very rude and acted angry because we reserved the last room. She was even cursing about it. Her attitude insures that we eill never reserve a room at this establishment again. The room was fine for one night. Bed was not very comfortable.
Stayed 1 night in Jun 2023
Response from Tammy Burke on 21 Jun 2023
I don't think it was me behind desk but that is no excuse there is no cussing at our guest. I do want to say how sorry I am that this happened. If you can call me I would like to talk to you.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Tammy Burke on 12 Jun 2023
Thank you for your review and we hope to see you again if you are coming through again.

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, good rate.
Stayed 1 night in Jun 2023
Response from Tammy Burke on 12 Jun 2023
Thank you for your review and we hope you stay with us again

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I needed
Friendly staff. Quiet. Very clean. Excellent value
Stayed 1 night in Jun 2023
Response from Tammy Burke on 12 Jun 2023
Thank you for your review and we hope to see you again if you are traveling through.