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Reviews of Kokomo Resort Gili Trawangan

4 out of 5
Kokomo Resort Gili Trawangan
Gili Trawangan, Gili Trawangan, Gili Trawangan

Reviews

9.4

Exceptional

Rating 10 - Excellent. 46 out of 63 reviews" "
Rating 8 - Good. 13 out of 63 reviews" "
Rating 6 - Okay. 2 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

victoria

Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KoKoMo is amazing!
Our stay at KoKoMo was amazing from start to finish. Our Villa completely exceeded our expectations and was very very clean which is most important to us. Every staff member was amazing.
Stayed 4 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to beat, perfect in every way.
Location fantastic, food amazing, staff are incredible and nothing was too much trouble for them. Highly recommend and we will be back same time next year.
Stayed 4 nights in May 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

gurhan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a great staff and management i and my wife with our friend enjoyed a lot . i also celebrated my birthday with the help of Liani who organized everything to please us. Thank you Kokomo see you next time in future
Stayed 5 nights in Sep 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides being in one of the best locations on the island with a gorgeous sunrise view, the facilities are of great quality and comfort, and the staff led by Ahmed are super friendly and hospitable. The banana pancakes for breakfast were so good that I didn't even try another item on the menu.
Stayed 3 nights in Jul 2022

10/10 Excellent

Marc, Ville Mont-Royal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with private pool. For the price we were paying, I was expecting a top notch room but our unit needed some love to be at my expectation
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

brendan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good alternative to a crowded resort
A really pleasant stay . All made use of the private pool and villa. excellent breakfasts with great service
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was top notch. The food was amaaaazing! The staff was very friendly and helpful with everything!
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in the 2br villa and it was amazing .. service was amazing ..!! Beautiful pool and the only regret is we should have stayed longer..❤️
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Great hotel. Staff are so nice! They'll go out their way to help you. Breakfast is great. We were worried being vegetarians, but the food at breakfast was awesome! All freshly cooked and delivered to your room. Would definitely return to Kokomo! Kokomo had upgraded us too. Our villa was amazing! We didn't want to leave!
Stayed 3 nights in Aug 2019

10/10 Excellent

jose manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience with marvelous service
Amazing and spectacular service. The staff of kokomo is just outstanding. Ahmad, the manager will make you feel at home and will go out his way to fulfill any of your needs. The villas are beautiful and comfortable, private but accesible to the beach, just 10 meters away. Kitchen and food is just superb. I will go back as soon as possible.
Stayed 2 nights in Jul 2019
Response from Linda on 7 Aug 2019
Thank you for your review and we are so glad you enjoyed your entire experience with us. We'll be sure to pass on your comments to Ahmad and the team We really look forward to welcoming you back! Warm wishes ko-ko-mo management

10/10 Excellent

Yusuf, cape town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and Comfortable.
Amazing place. The Food, Breakfast, rooms was 5-star. Highly recommended.
Stayed 2 nights in Jul 2018
Response from Linda on 7 Aug 2019
We really appreciate all feedback and are so glad you enjoyed your stay with us Warm wishes ko-ko-mo management

10/10 Excellent

Helen, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is AMAZING!!!!! The 2 bedroom pool villa's are just incredible, far more than we could have ever expected! Staff are welcoming and helpful, especially our favourite breakfast guy Herlan. Can't recommend this place more highly. Thanks for the wonderful experience, only wish we could've stayed longer!
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless - exceeded expectations, so different to the normal Bali experience
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
6 night family stay
The restaurant staff and house keeping staff are absolutely fabulous. The food in the restaurant is exceptional and the breakfasts we had in the villa are some of the best we have ever had. The villas are lovely the air conditioning wasn’t working properly in one of the bedrooms when we first arrived we let reception know and we were moved to a different villa part way through our stay. Potential guests should be aware about the current building work next door to the property this is 7 days a week for about 14 hours a day whilst not ridiculously noisy the privacy of the villas has been compromised as it’s a tall extension being put on the hotel next door. Both villas we stayed in were over looked by the construction and the 2nd villa the semi outdoor bathroom was affected and should a work man have been stood there they would have had a clear view of the toilet and shower!
Stayed 6 nights in Apr 2018

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent and the staff was very friendly and helpful. Great location as it was walking distance to everything yet in the quieter area of the main street. Great breakfasts.
Stayed 6 nights in Feb 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ko-ko mo .... Not Recommended
Ko ko mo Gilli trawangan is not a proper resort. I was shocked to see that their 'reception ' area is actually a small table inside their dining area and faces their kitchen.The property is built on an extremely narrow strip of land and has no gardens or a proper swimming pool/ bar where guests can hang around during the day. It is basically a bunch of villas ( which desperately need renovation) connected by a narrow alley. The furniture is in a shocking state of disrepair. The villas & specially the bathrooms are full of mosquitoes. The TV/ lounge area is not air conditioned & full of insects & mosquitoes.I was shocked that a place could charge 4 star prices and provide such terrible facilities. Their only saving grace is a great chef and polite staff. I would NOT recommend this place to anyone..., could not wait to leave!!
Stayed 5 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cute and spacious villas
high quality villas which are great to chill in, the breakfasts were lovely and brought to the villa, good quality food in the restaurant
Stayed 2 nights in Jul 2017

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Kokomo was a lovely, clean and comfortable resort. I would definitely recommend it to anybody and will be going back.
Stayed 2 nights in Jun 2017

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent private pool villas
The villa was not ready when we arrived and it took them almost 2 hours to get it ready, but in the end it was worth waiting. The villa was fantastic with a small but nice pool. Very spacious, comfortable beds very good staff.
Stayed 2 nights in Jun 2017

6/10 Okay

Jason

Liked: Cleanliness, room comfort
Disliked: Staff & service
Meh
Pros: private pool big room near the beach Cons: unfriendly staff terrible food, really the worst on the island construction was going on, no lobby or restaurant

10/10 Excellent

Jeya Pragash, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and Service
One fantastic hotel. The setting and decor is tastefully done. Love the open concept for the living area. The service was excellent so much so, the minor hiccups that we had on arrival was completely absolved. Our gracious thanks to the hotel service and maintenance groups and the service ambassador. Rooms, mattress, pillows and bathrooms were way above expectation.

8/10 Good

Shahpoor

Liked: Cleanliness, staff & service, room comfort
Great stray overall. Service is excellent.
Overall a great stay. The service was great. From booking to check-in to departure was great. No complaints at all here. Arranging transport from Bali and to Lombok Airport was fuss free and excellent. The food/breakfast at the restaurant was good too. Only issue was with the rooms/villa. It was raining a bit and there was a leak somewhere and there was water everywhere on the veranda. Also the small pool in the villa had quite a few tiles broken and had come off. Would surely recommend this place.

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice villa with private pool
I really liked the resort, it's probably the nicest resort on Gili T. There is a restaurant as part of the hotel right across the street (sand). The beach is right across the way too, and is quiet. It seems like the beach with more people are on different parts of the island, but there are either no hotels or they are not as nice. Also, the service was impeccable, the hotel set up transfer from our blue water express boat to the hotel (by carriage) then had welcome drinks waiting for us at the restaurant. Definitely recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Private Villa with Pool
We were two couples staying in a 2 bedroom villa and it was perfect! The size and configuration of the villa is great with generous bedrooms and attached bathrooms and a lovely open air living space and refreshing plunge pool. The beach area out front is lovely with guest loungers and a nice piece of beach to swim from. The food was great, loved the variety on offer for breakfast.

10/10 Excellent

Jesper, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day getaway to Gili T
Wonderful stay, staff is helpful and breakfast options are plenty!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach.
Excellent staff and hotel. Very quiete and relaxing.

10/10 Excellent

Catherine, Santa Barbara, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding customer service, beautiful place
I have only wonderful things to say about this hotel. It is at the less busy end of the main street in Gili T, a perfect location for those not into the loud party scene, but close enough to walk around town. I stayed 3 nights with my boyfriend in Villa Merah, so I can't speak for the other villas, but our one bedroom was fantastic, we had everything we needed and more importantly the staff was the most amazing I have ever encountered. They went above and beyond with everything. They were kind, friendly, and anticipated our needs before we even asked. The breakfast is delicious and HUGE, and their dinner menu is the best on the island. On our last night we asked for "a good table" and they set up a candlelit dinner right on the beach! I can't wait to visit them again and wish we had stayed longer.

8/10 Good

Jemwahhh, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful staff and a great location!
Lovely hotel in a great location, just on the end of the Main Street. The staff are wonderful and can't seem to do enough for their guests. Our villa had a beautiful outdoor area and I loved the bathroom style. The main bedroom was basic, with everything you need (king bed, amazing pillows, small tv with dad player, air con), the only negative about the room was a squeak in the bed. Plunge pool was a great way to cool down! I honestly can't rave about the staff enough, they were fun to talk to and when we showed interest in seeing the village our friendly waiter offered to take us and show us around and ended up taking us up the hill which would be ideal for sunset! I highly recommend this property if you're looking for a villa experience!

10/10 Excellent

Julie, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in Alamanda villa at back of resort, very quiet

10/10 Excellent

Brett, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Distinctive; Value: Affordable; Service: Friendly; Cleanliness: Faultless; Need to shop around for rental bicycle wouldn't recommend you source a bike from the hotel.

10/10 Excellent

Ingrid, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Affordable; Service: Go the extra mile; Cleanliness: Beautiful;

10/10 Excellent

seung hoon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아들 깜짝 생일파티를 도와준 최고의 Staff
길리가 좋았던것이 숙소때문인지, 아니면 길리자체가 좋았던건지 헷갈릴 정도로 이번 3박4일의 아름다운 여행에 깊은 인상을 남겼네요. 매번 방으로 보내준 훌륭한 식사뿐만 아니라, 아들의 깜짝 생일파티까지 완벽하게 준비해줬네요. 커플 이벤트나 생일파티를 준비한다면, 여기 친절한 직원에게 문의한다면 성심성의껏 도와줄거에요. 완벽한 길리의 여행에서의 마지막 퍼즐 조각이 되어준 직원 여러분께 깊이 감사드립니다.
Stayed 2 nights in Sep 2023

8/10 Good

Rahel

Travelled with group
Liked: Staff & service
We liked the staff very much. They were always friendly and tried to make their best during we stay there. The island is very nice. But we also guess that the management and the maintenance could be better. It wasn’t clean when we entered our poolvilla the first day. We told them and they came straight away to clean it. If you stay longer, like we did - the breakfast becomes to boring. Anyway, it was a nice stay.
Stayed 6 nights in Mar 2023

8/10 Good

NAYRA

Liked: Cleanliness, property conditions & facilities, room comfort
El wifi no iba bien. Por lo demás todo estupendo
Stayed 2 nights in May 2018

10/10 Excellent

56

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族で2泊。 タイミング良くプール付きの部屋にアップグレードしてもらい家族で2泊。 子供たちも大喜び。 朝食も美味しいし、スタッフの対応もいいし最高でした。
Stayed 2 nights in Mar 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppenvilla för 2 par
Kokomo är stället man vill bo på om man vill ha den bästa servicen, bästa frukosten och mat av alla dess slag! Vi åkte dit 2 par och hyrde en villa som vi stormtrivdes i. Vi förlängde våran vistelse i villan och vi ångrar att vi inte gjorde det mer. Lite dyrare boende men utan tvekan värt det! Bra avstånd från all hets vid turistandet! Skulle lätt boka detta igen om vi åker tillbaka
Stayed 5 nights in Feb 2018

10/10 Excellent

yahagi, JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities
最高に楽しみました。
いつも親切な対応と笑顔で気持ちよく安心して楽しむ事ができました。 ２泊でしたが、もっと長く滞在したいホテルでした。
Stayed 2 nights in Nov 2017

10/10 Excellent

かな, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフが素敵でした。 ベッドは気持ちよく、テラスで宴会できます。 スタッフが親切で、なんでも笑顔で対応してくれました！
Stayed 3 nights in Jul 2017

10/10 Excellent

Phil web

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa des très grande classe loin du tumulte
Séjourné 3 nuits dans la villa Ganesha : vraiment magnifique et décoré avec beaucoup de raffinement. Villas situées idéalement au sud de l ile, loin du tumulte des full moon party et a seulement 900 m de l embarcadère et du marché nocturne. Petit dej succulent et copieux servi sur la plage privée juste en face. Personnel très attentionnés avec toujours un petit mot gentil. Vraiment la grande classe !
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Virkeligt lækkert
Super fedt sted, en rigtig god beliggenhed på øen, vi boede 5 nætter i en 2 værelses villa med egen stor pool. Stedet har også en rigtig god restaurant. Kan helt klart anbefales.
Stayed 5 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skønt hotel fantastisk service, lækkert mad i restauranten god beliggenhed og dejlig villa for en fanilie
Stayed 3 nights in Jun 2017

4/10 Poor

Pauliina

Disliked: Staff & service
Bad price/quality, outdated
Unfortunately this hotel is not anymore as nice as it was 6 years ago. The nice beach area was forced by the government to be swiped out. The new one (2nd floor) was still under construction and the noise was terrible. Our pool villa had a very small pool we never used because it looked so ugly. The service was unprofessional and slow. Almost every day we needed to ask something that was lacking in our room daily cleaning. Sink was bleeding and lamp were broken. And nothing happened when we tried to ask to fix. Plusses for a good DVD selection and equipments in the room. Breakfast was good but go early and not too hungry and be prepared to wait.
Stayed 5 nights in Jun 2017

10/10 Excellent

JEON, SEOUL, REPUBLIC OF KOREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
도착 부터 프론트 서비스가 매우 좋았습니다. 객실내 음식 서비스도 친절하고 맛도 굿
룸도 깨끗하고 매일 정성껏 청소를 하는 듯했습니다 프론트에 딸린 레스토랑의 뷰도 환상적이었고 맛도 일품입니다. 직원들의 친절은 상상이상이구요. 모든게 행복하고 즐거운 시간이었습니다. 또 가고 싶은 길리의 한 이유인 코코모였습니다.
Stayed 4 nights in Jun 2017

8/10 Good

jinho

Liked: Cleanliness, property conditions & facilities, room comfort
친절하고 프라이버시가 보장된 숙소
풀빌라 아소카 3일 숙박함. 수영장 사이즈는 우리나라의 대중목욕탕 보다 작았으며, 전체적으로 다소 오래된 느낌의 가구가 배치되어 있음. 하지만 아침식사와 직원들의 태도는 상당히 좋았음. 단, 롬복공항에서 픽업서비스를 받았는데 가격대비 절대 좋지 않음. 체크인 며칠전 픽업서비스에 대한 이메일을 보내며 보여준 사진(차량, 배)과는 전혀 다른 교통편으로 이동함. 차라리 공항에서 택시로 이동한 후 fast보트를 이용해서 이동하는게 정신건강에 이로움.

8/10 Good

MARTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in a 02 bed room villa
We stay in Villa Anggrek, a two bed room villa with pool. Good for family, but I think the pool is too small. The rooms are 02 separate bed rooms with large bath rooms and an open dining room and also large sofa with a TV. Location is quite far from the public boat terminal, but the hotel reception can booked you a horse carriage to transfer you to the boat terminal, especially if you bring a lot of luggage. So far for me it was a good stay.