Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, in-room safe, individually decorated

Reviews of Cobblestone Hotel & Suites - Gering/Scottsbluff

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 513 out of 761 reviews" "
Rating 8 - Good. 183 out of 761 reviews" "
Rating 6 - Okay. 30 out of 761 reviews" "
Rating 4 - Poor. 21 out of 761 reviews" "
Rating 2 - Terrible. 14 out of 761 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and comfortable the staff was very attentive and the breakfast was good.
Stayed 1 night in May 2024

10/10 Excellent

Robin M

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Valerie Williamson | General manager on 22 Apr 2024
Robin, thank you for sharing your rating.

10/10 Excellent

Roxanne

Travelled with family
Liked: Property conditions & facilities
Small, clean and quiet facility. Back side of the property is not the best view. The community can do better.
Stayed 2 nights in Mar 2024
Response from Valerie Williamson | General manager on 4 Apr 2024
Roxanne, thank you for the great review. Let's try to get you a view of the bluffs next time you stay.

8/10 Good

jackie

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are comfortable and clean. The rooms always look nice. I’ve stayed here multiple times. One of the things I like best is that it is very quiet and they have a great breakfast.
Stayed 2 nights in Mar 2024
Response from Valerie Williamson | General manager on 4 Apr 2024
Jackie, I never get tired of hearing that our beds are comfortable. Guests love our beds! Thank you for staying with us!

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night with my young family. Staff were friendly and helpful. Property was very clean and well maintained. Lovely lounge space and the breakfast was a hit with the whole family.
Stayed 1 night in Mar 2024
Response from Valerie Williamson | General manager on 4 Apr 2024
Amanda, thank you for the wonderful review. I am so glad you and your family stayed with us.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2024
Response from Valerie Williamson | General manager on 4 Apr 2024
Stephanie, thank you for letting other travelers know you enjoyed your stay.

10/10 Excellent

Karen L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at a few Cobblestone's, really nice!
Stayed 4 nights in Mar 2024
Response from Valerie Williamson | General manager on 19 Mar 2024
Karen, thank you for your wonderful rating. We hope your travels bring you this way again.

4/10 Poor

Durin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood is very rundown. The drains do not work in the bathroom. The feeling of the room was depressing. I would not recommend staying there, nor would I stay there again in the future.
Stayed 2 nights in Mar 2024
Response from Valerie Williamson | General manager on 11 Mar 2024
Durin, I was so sorry to hear about your experience with staying with us. We have a 24-hour front desk so we can do our best to take care of any issues you may have.

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in gearing. Grocery store nearby for snacks and a nice restaurant/bar.
Stayed 2 nights in Mar 2024
Response from Valerie Williamson | General manager on 16 Mar 2024
Tom, thank you for staying at the Cobblestone Hotel in Gering, NE. So glad you had the opportunity to visit our amazing grocery store located right across the street.

10/10 Excellent

Jill, Palm Harbor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our behinds were sore from a long drive. So, the treadmill, bike, and indoor pool were much appreciated. The new washer and dryer also helped us for our next week on the road. They also have a tasty peppermint syrup for your morning coffee.
Stayed 1 night in Mar 2024
Response from Valerie Williamson | General manager on 11 Mar 2024
Jill, thank you for sharing your experience with us and other travelers. I am so glad you were able to enjoy so many of our amenities. We hope your travels bring you this way again soon.

8/10 Good

Donna, Sioux Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Valerie Williamson | General manager on 24 Feb 2024
Donna, thank you for taking the time to leave us a review rating. We appreciate you.

8/10 Good

Teresa

Stayed 1 night in Jan 2024
Response from Valerie Williamson | General manager on 24 Feb 2024
Teresa, thank you for the great rating! We hope to see you again soon.

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Valerie Williamson | General manager on 18 Jan 2024
Elizabeth, thank you for taking the time to rate our hotel. We hope your travels bring you this way again soon.

8/10 Good

Labinot

Stayed 1 night in Dec 2023
Response from Valerie Williamson | General manager on 18 Jan 2024
Labinot, thank you for the rating. We appreciate you choosing us.

4/10 Poor

Richard

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Issues with room temp and water
So the temprature was either super hot or cold, very difficult to get the hvac to work properly. The shower barely worked, dribbled water out and tub barely drained.
Stayed 1 night in Dec 2023
Response from Valerie Williamson | General manager on 19 Dec 2023
Richard, I know I spoke to someone staying in your room and she told me about the issues. I just wish you would have taken advantage of our 24-hour front desk. We would have loved the opportunity to fix the situation right away. We check the heaters and air conditioners regularly, but they still occasionally go out unexpectedly.

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Valerie Williamson | General manager on 9 Dec 2023
Royce, thank you for the excellent rating! We appreciate your business and choosing Cobblestone Hotel in Gering, Nebraska.

10/10 Excellent

KYLEE

Liked: Cleanliness, staff & service, property conditions & facilities
MY PREFERED PLACE TO STAY CLEAN RROMS AND COMFY BEDS
Stayed 1 night in Dec 2023
Response from Valerie Williamson | General manager on 5 Dec 2023
Kylee, you just made our team's day! Thank you for sharing your amazing experience.

10/10 Excellent

Luke, Haslet

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was enjoyable. Clean, well kept hotel. Friendly staff.
Stayed 2 nights in Nov 2023
Response from Valerie Williamson | General manager on 30 Nov 2023
Luke, thank you for your review. I am so glad that you found the hotel clean and the staff friendly. We do have some great people working here who love to help others.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 1 night in Nov 2023
Response from Valerie Williamson | General manager on 30 Nov 2023
Kelly, thank you for the review and great rating. We appreciate you choosing us to be the place you stay.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Nov 2023
Response from Valerie Williamson | General manager on 28 Nov 2023
Beth, thank you so much for the excellent rating. We appreciate your business. Thank you for choosing the Cobblestone Hotel in Gering, NE.

4/10 Poor

Jonette

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Positives- Clean! Great water pressure in shower. Breakfast Negatives- The front desk lady made it painful to check in. She read everyone each word pertaining to cleanliness and no smoking or would be charged $250 fee. I've stayed at at least 100 different hotels and never have i experienced a lengthy check in process as i did here. Then while she was trying to get through all the monotonous garble, a lady walked past with her grandchildren. So the desk clerk then focused her attention on her saying "hey, you didn't pay for those kids to be here". Are you kidding me? I'm a grandma that travels for Thanksgiving and has my grandchildren hang out with me at the hotel with a swimming pool and I've never been acosted about the kids coming in with me like i witnessed last night. This desk clerk woman really should become a cop. Anyway... besides that - the pillows were pretty bad, so bring your own. And in our room the tv wouldn't come on, but i didn't want to deal with the front desk lady's long-winded talking, so i just let it go. The hotel overall isn't bad, but because of my check in experience i will not be staying here on our way back through this Saturday.
Stayed 1 night in Nov 2023
Response from Valerie Williamson | General manager on 26 Nov 2023
Jonette, thank you for taking the time to provide us with feedback. We apologize that your stay did not meet yourexpectations and we will take steps to address this issue in the future.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best swimming pool
Stayed 1 night in Nov 2023
Response from Valerie Williamson | General manager on 20 Nov 2023
Tim, thank you for sharing your review. We do have the only saltwater pool in the valley. So glad you enjoyed your stay.

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gering Gem!
Easy check-in, clean hotel. Hallways smell clean and fresh. Very quiet.
Stayed 1 night in Nov 2023
Response from Valerie Williamson | General manager on 12 Nov 2023
Scott, thank you so much for your wonderful review! Thank you for taking the time to let others know about our hotel. We look forward to your next visit.

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, nice facility. Savannah at the front desk is very nice and thorough with check in. Lovely bar area for those looking to wind down. I would recommend cobblestone to anyone, anytime!
Stayed 3 nights in Oct 2023
Response from Valerie Williamson | General manager on 6 Nov 2023
Matthew, thank you for sharing your great experience with us and other travelers. Savannah is an amazing member of the team. We are lucky to have her. We look forward to seeing you again soon.

8/10 Good

Craig, Rapid City

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Cobblestone Inn has yet to disappoint! I travel for work, when I need a good night’s rest with a comfortable bed I find a Cobblestone Inn. The property’s always feel clean & new, and they a good continental breakfast.
Stayed 1 night in Oct 2023
Response from Valerie Williamson | General manager on 6 Nov 2023
Craig, I appreciate the time you took to write this review. Very glad to hear that you enjoyed your stay. Thank you for choosing Cobblestone Hotels.

8/10 Good

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay
Our room what very spacious and there was plenty of drawers and closet space to unpack (A huge plus for us). The only thing in our room that was off-putting was the shower. The shower head needs replacing and the tub was very dirty and slick with soap residue from past uses. I suggest guest pack shower shoes and DO NOT take a bath. Nights were loud. Banging as if someone was bouncing a ball against the wall or floor woke us up both nights. It was inconsistent so as soon as we fell back asleep it would start again. The only good thing about the hot breakfast was the waffles. The eggs and sausage were so-so (typical pre-cooked food) and the potatoes were dry and extremely hard. We typically don't have room service in our room for short stays so I can't leave a review for that. Lobby staff were friendly and lobby is inviting.
Stayed 2 nights in Oct 2023
Response from Valerie Williamson | General manager on 30 Oct 2023
Skyler, thank you for your review. We appreciate you bringing this to our attention. We take cleanliness very seriously, and I apologize for falling short in this area. We have addressed this with our staff and are taking steps to ensure it doesn't happen again.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast items to choose from along with regular items. Clean rooms, hallways, dining area. Nice all around. I would stay here again.
Stayed 1 night in Oct 2023
Response from Valerie Williamson | General manager on 29 Oct 2023
Patricia, thank you for the awesome review. I am so glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Christine, Hyannis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Valerie Williamson | General manager on 27 Oct 2023
Christine, thank you for the wonderful rating. We appreciate you choosing us for your stay.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and wonderful staff
Stayed 2 nights in Oct 2023
Response from Valerie Williamson | General manager on 24 Oct 2023
Bruce, thank you for taking time out of your day to share your experience. We appreciate it greatly. We hope your travels bring you to our hotel again soon.

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2023
Response from Valerie Williamson | General manager on 24 Oct 2023
Benjamin, what a wonderful rating you have given the team. Thank you for sharing your experience with other travelers.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property
Stayed 2 nights in Oct 2023
Response from Valerie Williamson | General manager on 24 Oct 2023
Kevin, I am so glad you found our hotel clean. I will pass on your review to our hard-working staff.

8/10 Good

Ziobrowski

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds,
Stayed 1 night in Oct 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
Ziobrowski, thank you for letting us know that you found our beds comfortable.

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They cleaned room but didn’t refill the coffee pods!
Stayed 3 nights in Oct 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
Mike, thank you so much for the great review. I will pass on to housekeeping a reminder to fill the coffee station.

10/10 Excellent

Loras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
Loras, thank you for the wonderful review! We appreciate the time you took to tell us about your experience.

10/10 Excellent

Niall

Stayed 1 night in Oct 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
Niall, Thank you for the excellent rating. We appreciate you taking time to let us know you enjoyed your stay.

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I would say is there is no information in the room to let you know about what time things open up where the ice machine was, etc.
Stayed 2 nights in Sep 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
Kathy, thank you for sharing your experience with us. This is helpful information we will use to increase customer experience.

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely love this hotel. This was the second time ive stayed here and it was a great experience. Very friendly staff and great location.
Response from Valerie Williamson | General manager on 18 Oct 2023
Everett, what a lovely review. We appreciate your choosing to stay with us. We look forward to your next visit.

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
Valerie, thank you for the rating. If there is any more information you can provide to help us make your stay better please let us know.

8/10 Good

Kennie

Liked: Cleanliness, property conditions & facilities
Nice basic hotel with the addition of a small bar. Didn’t expect that
Stayed 1 night in Sep 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
Kennie, thank you for the review. I hope you were able to enjoy the bar and other amenities such as the saltwater pool and fitness center.

10/10 Excellent

Daphne

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
Daphne, thank you for staying with us and giving us such a great rating. We look forward to your staying again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Sep 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
James, thank you for the excellent review. We hope to see you again.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
Chris, what a wonderful rating you have given us. We appreciate you staying with us.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
Kimberly, my team and I thank you for your wonderful review. We love knowing that our guests enjoyed their stay.

10/10 Excellent

Richard

Stayed 1 night in Sep 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
Richard, I appreciate the time you took to give us this great rating. Thank you for staying at the Cobblestone Hotel in Gering, NE.

6/10 Okay

Rodney, OMAHA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
Rodney, thank you for sharing a rating on your visit. Please let us know if you have any other information to share that would help us.

2/10 Terrible

Laurie

Stayed 2 nights in Sep 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
Laurie, I am sorry you did not have a pleasant experience. Please feel free to let us know if you have any further information to help us improve on our services.

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked great for us. Staff was great and friendly.
Stayed 1 night in Sep 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
Robert, I am so happy to hear you enjoyed your stay and the staff was friendly and helpful. I am very happy to have so many wonderful people working here.

8/10 Good

Joe

Liked: Cleanliness, staff & service
Convenient location in South Gering, NE. Clean rooms. Only issue is the sink and tub drained very slow.
Stayed 1 night in Sep 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
Joe, I am very happy to hear that you found the hotel to be in a great location as well as clean. Thank you for letting us know about the draining issue.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice, quite affordable hotel that we really enjoyed. Clean and well-maintained. We really liked the coffee station at the entrance and the excellent breakfast choices.
Response from Valerie Williamson | General manager on 18 Oct 2023
William, I cannot thank you enough for your wonderful review. We appreciate you sharing your experience with other travelers.

6/10 Okay

Douglas

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk employee was nice. The rooms are nice. They say they are pet friendly, but I assure you they are not! I have and EAP pet, yet they still charge you a $25 fee, even though federal law states they are not to charge! I would not recommend this hotel!
Stayed 1 night in Sep 2023
Response from Valerie Williamson | General manager on 18 Oct 2023
Douglas, I revisited this because I never want to charge guests unnecessarily. I just looked at the ADA. I read that dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.