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Reviews of Sleep Inn & Suites & Conference Center

2.5 out of 5
Sleep Inn & Suites & Conference Center
1931 E. Kansas Plaza, Garden City, KS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 234 out of 390 reviews" "
Rating 8 - Good. 110 out of 390 reviews" "
Rating 6 - Okay. 32 out of 390 reviews" "
Rating 4 - Poor. 8 out of 390 reviews" "
Rating 2 - Terrible. 6 out of 390 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kris, Sarina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Comfy bed. Low soft pillows. Strong, hot shower. I was concerned about being right next to a busy-ish road, and there was some noise, but it quietened down at night and I slept very well.
Stayed 1 night in Apr 2024

10/10 Excellent

Nessa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived almost at midnight as a safety precaution from a spring snow storm that closed our main hwy option heading home, and was greeted with kindness from the night clerk and arrived in a very clean room that smelled of fresh linen. We slept wonderfully in the beds, and in the morning had a wide variety of options at the breakfast bar. They even had chocolate waffles and Nutella. The kids were a fan! Wonderfully helpful morning cooking staff that were right on top of the dining area. It was a pleasant experience given the circumstances and if ever in the area would stay again.
Stayed 1 night in Mar 2024

6/10 Okay

Andrea, Albuquerque

Travelled with family
Liked: Cleanliness, amenities
The AC was broke the first night, our room was 78 degrees when we walked in. We got it down to 74 degrees but suffered all night. HOT! Breakfast was great.
Stayed 1 night in Mar 2024

8/10 Good

chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very comfortable, decent breakfast, friendly staff. Would stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alittle run down but nice. Walls alittle thin you'll hear your neighbor
Stayed 1 night in Mar 2024

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Bob

Stayed 1 night in Jan 2024

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
amazing front desk workers, and very clean room
Stayed 1 night in Jan 2024

10/10 Excellent

Yariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and place was comfortable.
Stayed 2 nights in Jan 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Hotel
We were pleased with the friendliness and comfort of this hotel for the price. Eating places were readily available.
Stayed 1 night in Dec 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Susanne

Stayed 2 nights in Jan 2024

8/10 Good

Benton

Travelled with group
Stayed 1 night in Dec 2023

6/10 Okay

Wade

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Marc

Travelled with family
Clean, quite, close to shopping and restaurants.
Stayed 1 night in Dec 2023

8/10 Good

Kevin

Stayed 1 night in Dec 2023

10/10 Excellent

gracie

Travelled with partner
Easy access off of hwy 83. The property is well maintained. The rooms were nice and cozy. It was quiet and peaceful. Breakfast was good too. Fair price too
Stayed 1 night in Dec 2023

4/10 Poor

Amber D

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had a struggle liking the place. It was 22 degrees out side and when I entered my room the heat was turned off. It felt as cold outside as inside. Tiles were missing around the shower. But the bathroom was clean. Shower designed wrong. You had to step in and get wet to turn the shower on cause the door was on the wrong end. The room over all was clean however there was crack running from mid way down about 3 feet in one corner. We came with medical equipment that did not have accessible outlets for. Staff is very kind. Like I said room is clean. Once I got the heat on it was comfortable to sleep.
Stayed 1 night in Dec 2023

8/10 Good

Brayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel/Location
Nice, clean hotel and beds are comfortable.
Stayed 1 night in Dec 2023

2/10 Terrible

Jeanette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service, huge water leak/fall in bathroom (ceiling 113) at 10:15 pm- right i middle of room! Water everywhere- used towels and wastebasket (filled up 1/2 full) called desk- person on duty said nothing he could do and that it happened before. He finally came to room , no clean up, only “one towel available “ in whole hotel per desk person. AM - asked for room refund/ had to wait for? Manager/ waited- got refund, but “no “ apology, No real caring for our inconvenience! Also, a hunting dog ran around breakfast area same morning/ hotel was said to be no pets per information available 113 is handicapped room and I use a walker, bathroom floor wet/slick - not good for handicapped person- also different stories as to where water came from/night clerk said shower in room above runs over/ day clerk said ever time it rains it runs down ceiling in in ground floor 113 bathroom . A potentially dangerous problem that is ongoing at this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Rafael

Business traveller
Stayed 1 night in Dec 2023

10/10 Excellent

Killy

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it
Stayed 2 nights in Dec 2023

10/10 Excellent

Kelvin david

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine, but Expedia allowed for a third-party booking of a rate that was not available so we got walked to another property, completely unacceptable. Not the fault of the sleep in but inherent challenge with using a third-party app like Expedia. It doesn't communicate very well with the actual availability of rates to specific properties, the sleep in should've accommodated us at that rate as they did have rooms available - beyond inconvenient.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Stayed 1 night in Nov 2023

10/10 Excellent

Jessica, Sterling

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
What a beautiful property, the lobby was so clean and inviting. Beautiful decorations all over and a yummy breakfast in the morning. For the first time in awhile i found a hotel that provides a tastey breakfast. Our room was spacious and the jet tub was so deep. The bed was very comfortable, the right amount of soft and firm at the same time.
Stayed 1 night in Nov 2023

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price, easy to find, convenient and warm and helpful staff.
Stayed 1 night in Nov 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

susan g, Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the accessible room. Breakfast was great.
Stayed 1 night in Oct 2023

6/10 Okay

steven

Not bad because I got a free stay for the night! Bed even with the 2" pillow top was harder than the floor! Flooring is coming up in the hallway on the 3rd floor that I stayed on! Otherwise I guess OK
Stayed 1 night in Oct 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean the room was very nice 👌 my breakfast tastes great 👍 just Everything was better than any place I have been in a long time.
Stayed 1 night in Oct 2023

8/10 Good

Sharon

Liked: Cleanliness, amenities
No breakfast, did not change bedding during 4 day stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Martha, Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great service at front desk. Room is very nice and clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Peter Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convient
Stayed 2 nights in Sep 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, good service and super clean
Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2023

6/10 Okay

Jenniferl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The walkin shower was not safe for older folks. There was no grab bar, or anything to hold onto. No place to hang your towel or wash cloth, floor was slippery.
Stayed 1 night in Sep 2023

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, amenities
Great
Stayed 2 nights in Sep 2023

10/10 Excellent

Annette, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted by a friendly host. Room was clean. Bed was very comfortable. Shower and bathroom were clean. One suggestion to property management would be to add 1 or 2 towel bars in the bathroom to hang used towels on. Otherwise, everything was great!
Stayed 1 night in Sep 2023

10/10 Excellent

Frank, Copperas Cove

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 2 nights in Sep 2023

10/10 Excellent

Ben

Stayed 1 night in Aug 2023