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Reviews of Qafqaz Tufandag Mountain Resort Hotel

5 out of 5
Qafqaz Tufandag Mountain Resort Hotel
Duruca Kend, Gabala

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hasina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Mohan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Vlad

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Hamza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly saying, there is no better resort to live here in qabala other than this. I mean they are more than perfect and value for money. You must be thinking that the other resort are way cheaper than this but once you come here than you won’t even think of living anywhere else, Simply AMAZING.
Stayed 2 nights in Nov 2023
Response from Tarlan Aliyev on 26 Apr 2024
Dear Guest, Thank you again for sharing your experience and we look forward to warmly welcoming you again to Qafqaz Tufandag Hotel in the near future. We appreciate your comments and will use them to improve. Yours sincerely, Front Office Manager Tarlan Aliyev

10/10 Excellent

Mashhud

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location Easy access of Teleferic Delicious breakfast buffet Weather at hotel location is so good.
Stayed 2 nights in Nov 2023
Response from Tarlan Aliyev on 30 Nov 2023
Dear Guest, Thank you again for sharing your experience and we look forward to warmly welcoming you again to Qafqaz Tufandag Hotel in the near future. We appreciate your comments and will use them to improve. Yours sincerely, Front Office Manager Tarlan Aliyev

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Spacious room and very clean and the breakfast was tasty.
Stayed 1 night in Sep 2023
Response from Tarlan Aliyev on 30 Nov 2023
Dear Guest, Thank you again for sharing your experience and we look forward to warmly welcoming you again to Qafqaz Tufandag Hotel in the near future. We appreciate your comments and will use them to improve. Yours sincerely, Front Office Manager Tarlan Aliyev

10/10 Excellent

Mirriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff from Panorama restaurant Ferdhan and Vusal were amazing. However, Nur the driver were exceptional and very kind person. Thank you Tufandag we had a great stay.
Stayed 2 nights in Aug 2023
Response from Tarlan Aliyev on 30 Nov 2023
Dear Guest, Thank you again for sharing your experience and we look forward to warmly welcoming you again to Qafqaz Tufandag Hotel in the near future. We appreciate your comments and will use them to improve. Yours sincerely, Front Office Manager Tarlan Aliyev

8/10 Good

adnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
everything was good
Stayed 2 nights in Jul 2023
Response from Tarlan Aliyev on 12 Aug 2023
Dear Guest, Thank you again for sharing your experience and we look forward to warmly welcoming you again to Qafqaz Tufandag Hotel in the near future. We appreciate your comments and will use them to improve. Yours sincerely, Front Office Manager Tarlan Aliyev

6/10 Okay

Monera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Took money before check although extra was paid for pay at property and multiple emails were sent in this regard which were ignored and i was charged anyway After I enquired the reply was it was high season So don’t pay extra they will charge you anyway before check in
Stayed 2 nights in Jun 2023
Response from Tarlan Aliyev on 12 Aug 2023
Dear Guest, Thank you again for sharing your experience and we look forward to warmly welcoming you again to Qafqaz Tufandag Hotel in the near future. We appreciate your comments and will use them to improve. Yours sincerely, Front Office Manager Tarlan Aliyev

10/10 Excellent

Matthew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An amazing stay and experience.
Response from Tarlan Aliyev on 27 May 2023
Dear Guest, Thank you again for sharing your experience and we look forward to warmly welcoming you again to Qafqaz Tufandag Hotel in the near future. Yours sincerely, Front Office Manager Tarlan Aliyev

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the scenery. Staff was excellent and professional. Thank you all for wonderful stay
Stayed 2 nights in May 2023
Response from Tarlan ALiyev on 27 May 2023
Dear Guest, Thank you again for sharing your experience and we look forward to warmly welcoming you again to Qafqaz Tufandag Hotel in the near future. Yours sincerely, Front Office Manager Tarlan Aliyev

2/10 Terrible

Fatima

Travelled with family and small children
Disliked: Staff & service
Skiing is convenient yet unfortunately the Front Desk Staff ruined our trip. We booked two rooms - capacity of 3 per room (we had 2 adults and 1 child in each room). The Front Desk staff would not honor this and made me pay extra on top of my prepaid booking. I've traveled a lot and never have I encountered such a rude and unfriendly team. The manager cursed at me in the local language. My elderly parents were with me -- they witnessed everything and the front desk team did not care. They were laughing and smirking. Never again will I return to this hotel due to the Front Desk Staff.

10/10 Excellent

matar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Emil Murshudzada on 23 Dec 2022
Dear Anonymous,Thank you very much for choosing Qafqaz Riverside Hotel and time to share your review on our Hotels.com page. Your review is very important to us.Kind regards Emil Murshudzada Guest Relations Executive

8/10 Good

Suad

Response from Emil Murshudzada on 23 Dec 2022
Dear Anonymous,Thank you very much for choosing Qafqaz Riverside Hotel and taking time to share your review on our Hotels.com page. Your review is very important to us.Kind regardsEmil MurshudzadaGuest Relations Executive

10/10 Excellent

Amjad, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its a very nice hotel in Gabala and i think its the best. i really enjoy tying there and maybe i will do it again الفندق كتير حلو واكثر من رائع والخدمة فيه مميزة كمان ممكن ركوب التلفريك من نفس الفندق والصعود للجبل كما انه يوفر ادوات التزلج
Response from Emil Murshudzada on 23 Dec 2022
Dear Mr.Amjad,Thank you very much for choosing Qafqaz Riverside Hotel and taking time to share your review on our Expedia.com page. Your review is very important to us.Kind regardsEmil MurshudzadaGuest Relations Executive

8/10 Good

Rasita

Stayed 1 night in Feb 2023
Response from Qafqaz Tufandag Hotel on 4 Mar 2023
Hello Virachai Virameteekul, We're delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days of skiing
Stayed for 3 days of skiing. Located right next to the lifts and with equipment rental center in the hotel. Super easy and convenient. Very large nice room.
Stayed 4 nights in Jan 2023
Response from Qafqaz Tufandag Hotel on 4 Mar 2023
Hello Lars Jensen, We're delighted to hear about your recent experience with us and we're so pleased that you recommend our Hotel. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق يملك أجمل اطلاله ف غابالا
الفندق متميز واللي حاجزين فيه يقدرون يطلعون له بالسياره او بالتلفريك ... واذا عندك حجز تطلع بالتلفريك مجاناً ... والحجره متميزه بس تحتاج كيبل للجراجه لانه اللي فالحجره بو اثنينه فقط ... واطلاله جناح الجونيورا ولا اروع ع البحيره والجبل ... والجناح كان شامل الواي فاي والريوق ... وانا انكسر عندي شي بالحجره ومع هذا الفندق ماخذ عني فلس ... اشكرهم ع اليوم الرائع اللي قضيته فيه
Response from Emil Murshudzada on 23 Dec 2022
Dear Ali,Thank you very much for choosing Qafqaz Riverside Hotel and time to share your review on our Hotels.com page. Your review is very important to us.Kind regards Emil Murshudzada Guest Relations Executive

6/10 Okay

Verified traveller

The pool was down the hill and not in the hotel as it was written, that there is a free entrance to the spa and pool. There was also no free busservice to the Pool side and also it was snowing that time. There was no winterservice and the streets up the mountains been full of snow and ice. The hotel is new and in a good condition also the service was ok and the entrance into the ski area was also cool.
Response from Emil Murshudzada on 23 Dec 2022
Dear Anonymous,Thank you very much for choosing Qafqaz Riverside Hotel and taking time to share your review on our Expedia.com page. Your review is very important to us.Kind regardsEmil MurshudzadaGuest Relations Executive