Standard Apartment, 2 Bedrooms | View from room
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Reviews of The Terrace

4 out of 5
The Terrace
Cowan Street, Franz Josef Glacier

Reviews

9.2

Wonderful

Rating 10 - Excellent. 307 out of 524 reviews" "
Rating 8 - Good. 192 out of 524 reviews" "
Rating 6 - Okay. 18 out of 524 reviews" "
Rating 4 - Poor. 5 out of 524 reviews" "
Rating 2 - Terrible. 2 out of 524 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome shower!
Stayed 3 nights in Apr 2024

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, warm and very comfortable. It was quiet despite being inbthe centre of things near all the restaurants. Such a beautiful area
Stayed 2 nights in Mar 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spaciousness, great view of the glacier, clean, very nice shower, lacks counter space in bathroom
Stayed 1 night in Mar 2024

10/10 Excellent

ELIZABETH

Liked: Cleanliness, property conditions & facilities
Very comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Gerard, Springwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a reasonable price and the property is close to all necessary shops. No complaints.
Stayed 3 nights in Mar 2024

10/10 Excellent

Porntip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love the location close to all restaurants dining and quiet clean all the kitchen equipment highly recommended to the family
Stayed 1 night in Mar 2024

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Geraldine

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent location. Very clean and well stocked unit.
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location if you're trying to hike in the area. Walking distance to a good restaurant and easy parking. Beds were comfortable, room was clean and quiet.

10/10 Excellent

Gretchen

Travelled with partner
Liked: Cleanliness, staff & service
No internet connection but very clean abd quiet. Can see the FJ Glacier from our room.
Stayed 1 night in Feb 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, staff great.
Stayed 1 night in Feb 2024

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for hiking around Franz josef
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Lovely room in a great location. Liked the recently modernised shower area
Stayed 1 night in Feb 2024

10/10 Excellent

Gall, Calabasas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean , great location in the midst of all the action
Stayed 1 night in Feb 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location and very central. The staff is very friendly, and the rooms are clean. The only downside is there is no air-conditioning, only a portable fan and heating, which may be enough for this location, but on the day we arrived the room was quite warm
Stayed 2 nights in Jan 2024

6/10 Okay

Nancy, La Jolla

Stayed 1 night in Jan 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Room clean and comfortable. Easy walking distance to restaurants. Would stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Stayed 2 nights in Jan 2024

10/10 Excellent

Vir

Stayed 1 night in Jan 2024

8/10 Good

BINGQIANG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Roque

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Bill

Stayed 2 nights in Nov 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place for a day or 2 or 3 stop on the road.
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome on arrival
Stayed 1 night in Nov 2023

8/10 Good

SCOTT

Liked: Cleanliness, property conditions & facilities, room comfort
Compact, clean and good location.
Great location, fabulous bathroom, comfy bed. Room was big enough for a studio apartment. Kitchen area was lacking space to store anything but adequate for a couple of nights. Could park car partly under cover which made packing in the rain easy! Would definitely stay again. Things not so good, nowhere to sit outside near the room and sound from next door apartment was obvious, though not excessive. (No other noise from outside property.) Kitchen area was a bit tired - especially in comparison to bathroom which was great. Less good was
Stayed 2 nights in Nov 2023

6/10 Okay

Xiaorong

Travelled with family
Disliked: Cleanliness
Price is reasonable.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very good option iin the core of Franz Joseph.
Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcoming was amazing and we were guided to our room. The room was spacious and clean. The facilities were fantastic… the only feedback would be the shower- floor was sloped with potential trip hazard on the drain.
Stayed 1 night in Nov 2023

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what a surprise. its a little old. bot very clean and comfortable with great hosts. oh and the views, we would stay again.
Stayed 2 nights in Oct 2023

8/10 Good

mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful scenery
Stayed 1 night in Oct 2023

10/10 Excellent

Bob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was clean and well appointed. The bed was comfortable
Stayed 1 night in Oct 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Good location. Needs a bit of work to bring it up to its potential.
Stayed 2 nights in Sep 2023

10/10 Excellent

greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shops and restaurants and local attraction offices.
Stayed 2 nights in Sep 2023

8/10 Good

Ruby

Travelled with partner
Liked: Cleanliness, staff & service
A bit pricey but perhaps due to its touristy location at Franz Joseph. Helpful staff.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the terrace Very convenient location to dining n shopping Helpful and friendly staff 10 out of10
Stayed 2 nights in Sep 2023

10/10 Excellent

Shona, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely overnight stay. Easy walk to town for food and warm cosy room.
Stayed 1 night in Aug 2023

8/10 Good

Dominique

Stayed 1 night in Aug 2023

10/10 Excellent

Dana

Travelled with partner
Liked: Amenities
Staff were knowledgeable about the town, made recommendations that were true and useful, friendly. Even reprogrammed the tv so I could watch football!! Nice touches in the kitchen area, attractive grounds, convenient to excellent restaurants, helicopter rides across the street
Stayed 2 nights in Aug 2023

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Nadine

Travelled with family
This place is a gem! We were looking for a place that we could make our own meals yet also enjoy great restaurants nearby. The Terrace did not disappoint. 10/10 from travelling Canadians!
Stayed 1 night in Jul 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The check in was great, the owner is friendly and served us at the counter. The room is fantastic and location is great. Great surrounding and convenient to get to different shops.
Stayed 2 nights in Jun 2023

8/10 Good

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The accommodations were clean, spacious, comfortable, and had everything we needed. The location was convenient and walkable to the rest of town.
Stayed 1 night in Jun 2023

6/10 Okay

Brett

Travelled with family
Liked: Cleanliness
Ok overall but needs to be updated
Stayed 1 night in Jun 2023

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness
This is the second time staying at the Terrace. It is perfect for short term stays. It has a small kitchenette which is helpful for in-home meals. The space was slightly cold at first, but after the first evening it finally got warmer. Doors are sliding glass doors, so that may be part of the cold.

10/10 Excellent

Vipul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Nadine

Liked: Staff & service
Disliked: Property conditions & facilities
They property is well situated but in need of a lot of minor repairs. The heaters did not work properly and or were insufficient. The electric blanket only fit on about 1.2 of the bed. The lights and TV remote needed to be maintained or replaced. The staff was very nice but the unit was cold and uncomfortable.
Stayed 2 nights in May 2023