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Reviews of Hotel Golden Park Internacional Foz & Convenções

3.5 out of 5
Hotel Golden Park Internacional Foz & Convenções
Rua Almirante Barroso 2006, Centro, Foz do Iguaçu, PR

Reviews

8.2

Very good

Rating 10 - Excellent. 158 out of 407 reviews" "
Rating 8 - Good. 165 out of 407 reviews" "
Rating 6 - Okay. 51 out of 407 reviews" "
Rating 4 - Poor. 15 out of 407 reviews" "
Rating 2 - Terrible. 18 out of 407 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

jose

Liked: Cleanliness, staff & service
The two gentle at f/desk at check In we’re very pleasant . They made arrangement to visit the falls . Spectacular falls. The property was clean and the room had everything in working order . The buffet was vey good . The pools were great especially the indoor one. They have a game room great for the young ones. I had a great Stu . Thank you
Stayed 1 night in May 2024

6/10 Okay

Amanda

Disliked: Property conditions & facilities
This spot is old and a little run down, we had one bed which seemed to be 2 twins pushed together but there wasn’t a fitted sheet that would fit them so there was a flat sheet over top and you could see the bare mattress underneath, when you shifted in the night the sheet would move around. The front desk staff were friendly.
Stayed 2 nights in Feb 2024
Response from Golden Park Internacional Foz on 26 Feb 2024
We regret that your stay at our hotel was not fully satisfactory, however, with this evaluation we can identify the points to be improved. Please be assured that all suggestions are welcomed,Yours sincerelyHotel Golden Park Internacional Foz & Convenções Team

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive Helpful Staff. Staff didn't know about VIP ACCESS but then tried to help out. I think Being helpful is sometimes more important. It worked for me. Richard at front desk was so nice.
Stayed 1 night in Feb 2024
Response from Kerly on 19 Feb 2024
Thank you for your review, Jonathan. We are glad to hear that the staff at Golden Park Internacional Foz & Convenções was attentive and helpful, even if they weren't aware of VIP ACCESS. Being helpful is indeed important, and it's great that it worked for you. We appreciate your recognition of Richard at the front desk and his kindness. We hope you had a pleasant stay at our hotel.

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this place. Over priced for the amenities.
Stayed 2 nights in Jan 2024
Response from Golden Park Internacional Foz on 26 Feb 2024
We appreciate your comments, it helps us to improve. We are implementing new processesCome back and stay with us so that we can erase this bad impression.

6/10 Okay

amir

Stayed 3 nights in Jan 2024

6/10 Okay

Michael

Stayed 2 nights in Dec 2023

8/10 Good

masahiro

Liked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Lina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I supposed to have vip upgrade but I did not see it. Our room is as the normal one. Other than that good hotel to stay with all commodities
Response from Thyago Thomazoni on 29 Nov 2022
Dear Mrs. Lina,Thanks for your comments!The possible upgrade is not guaranteed and subject to hotel availability.We hope to see you on another occasion! Best Regards,

10/10 Excellent

Julio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has large and comfortable bedrooms. They were very clean at arrival and hotel personnel kept it clean during my stay. Breakfast was included a large variety of food. They have a convention center that we used for a conference and it was well equiped. Finally, room rates were surprisingly low for this type of hotel. I stayed at the beginning of November. I do not know if this was low season, but it was very convenient, as I stayed for several days.
Stayed 6 nights in Nov 2022
Response from Thyago Thomazoni on 21 Nov 2022
Dear Mr Julio,Thank you very much for your positive review about our services such as breakfast, cleaning service, spacious rooms and event area!Your opinion is very important for other guests to choose our hotel.We hope to welcome you on another occasion!Best regards,

4/10 Poor

Carolyn

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel had a good breakfast and pool, and the location is central with a lot of things nearby. But the elevators were bad. There are 3, but only two were working, and they were small, only about 4-6 people could fit, less if you had luggage. Unless you are prepared to walk up and down to your floor, or wait a long time for an empty elevator, I would skip this hotel.
Response from Thyago Thomazoni on 16 Nov 2022
Dear Mrs. Carolyn,Thank you for your contact!We apologizes that we did not meet your expectations.We work to make our guests' stay as pleasant as possible.Unexpectedly, one of our elevators went into maintenance, where one of the parts is not available in the city, and it was necessary to buy it in another state.Once again, we apologize for the fact.

2/10 Terrible

Douglas

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very dated rooms and establishment. There are better choices for the money.
Stayed 1 night in Oct 2022
Response from Dept Reservation - Golden Park Foz on 3 Nov 2022
Dear Mr. Douglas.We regret that the hotel did not meet your expectations.Your evaluation is very important for our services to be improved.

10/10 Excellent

Belen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 2 nights in Jan 2022
Response from Thyago Thomazoni on 1 Feb 2022
Prezada Sra. Belén, Obrigado pela sua avaliação! Avaliações positivas como esta com certeza influenciarão outros viajantes ao decidirem por seu hotel em Foz do Iguaçu! Seja sempre bem-vinda ao Golden Park Internacional Foz & Convenções! Esperamos recebê-la em outra oportunidade!

8/10 Good

Jesus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel, muy buena atencion.
Stayed 5 nights in Jan 2022
Response from Thyago Thomazoni on 13 Jan 2022
Olá Sr. Jesus, obrigado pela sua avaliação! Sua opinião é muito importante para melhorarmos cada vez mais nossos serviços! Esperamos revê-lo em outra oportunidade!

8/10 Good

Laith

Travelled with family
Liked: Staff & service, room comfort
Good price and comfortable stay
Good spacious and comfortable stay but the general cleanliness of the room is not all that. Breakfast was also good and there was a large variety of options to choose from.
Stayed 3 nights in Dec 2021
Response from Thyago Thomazoni on 20 Dec 2021
Dear Ms. Laith, thanks for your opinion! We appreciate your opinion about the hotel's varied breakfast, space and comfort. Regarding cleaning, your comment was scored and forwarded to the responsible for improvements! We hope to see you again in another opportunity!

4/10 Poor

Alessandra

Stayed 2 nights in Sep 2021

10/10 Excellent

bernard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
good well priced hotel
A short family trip that was perfect from start to finish. Hotel very well proportioned and service really good. Breakfast worth a mention as the variety was grear
Stayed 2 nights in Sep 2021
Response from Golden Park Internacional Foz & Convenções on 6 Oct 2021
Olá, bernard! Como é bom para o Golden Park Internacional Foz & Convenções receber uma avaliação positiva sua. É muito bom saber que você gosta de vir aqui. Volte sempre que precisar!

6/10 Okay

Phyllis

Travelled with family
Liked: Cleanliness
Tem potencial mas não voltaria
O hotel precisa de manutenção. O ar não estava funcionando quando chegamos e o secador de cabelo estava queimado. Trouxeram um secador que deveriam ter instalado mas não aconteceu. A equipe é muito amigável. Eu só voltaria para o Golden Park se soubesse que realizassem uma atualização do hotel.
Stayed 4 nights in Oct 2019
Response from Francielli Zemniczak on 4 Nov 2019
Obrigada por sua avaliação, sua opiniao é muito importante para a melhora de nossos serviços. Estamos em constante renovacoes, passando por reformas e mudança do sistema de ar condicionado. Lamentamos que sua experiencia não tenha sido como esperado, mas gostariamos de ter a oportunidade em recebe-los novamente, zelamos mto pelo bom atendimento e vamos surpreende-los com as melhorias.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom smells like sewer
Room is big and clean but the bathroom smell horrible. Public bathroom in Iguazu fall has better condition than this hotel bathroom. You can smell the odor if you walk close to the bathroom even though we closed the door. Not everybody understand English so it is hard to communicate. We suffered the rest of our stay and this hotel is the worst hotel I have ever stayed in my entire life. Not worth $$.
Stayed 3 nights in Sep 2019
Response from Golden Park Internacional Foz on 25 Oct 2019
Dear We are honored with your perceptions. Your comments are almost important for us to always improve. We have already forwarded your comments to the responsible departments so that the points cited as improving are prioritized, so that in an upcoming hosting of you our evaluation is better. We hope to see you soon.

8/10 Good

karen

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 10 nights in Aug 2019
Response from Francielli Zemniczak on 19 Aug 2019
Sra Karen, obrigada por sua avaliação. Seja sempre bem vinda!

6/10 Okay

Joshua

Liked: Staff & service
Needs a remodel but good service.
This hotel is quite dated, I'm sure it was great back in the 80s but now it is in major need of an update. The lobby is nice but once you go up to the rooms, the old musty smell and dated rooms disappoint. There was mold all over the ceiling of our bathroom as well. The good: Service was nice, bed was fairly comfortable, and the location was good. Hotel just desperately needs a remodel.
Stayed 4 nights in May 2019
Response from Departamento de Reservas on 21 May 2019
Dear S. Joshua, Thank you for your evaluation, it is very important to improve our service. We inform that we are in the process of reform, we already have half of the reformulated apartments, it is being done in stages. We hope to have the opportunity to welcome you again to improve this impression.

8/10 Good

herb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay with no real issues!
Stayed 3 nites , on vacation mainly to see the Iguazu Falls Natl. Park..Checkin was smooth, same price paid as quoted and booked...Included breakfast, very fresh and tasty item, slightly limited but it took care of business!...Did a few workouts, both treadmill machines need repair but still worked, very hot inside the fitness room, did not find the A/C controls and no TV or music but I had my headphones so no problem,,I worked up a good sweat since it was warm in there!...Pool area was nice, no problems,,summer in Brazil so wear shoes or flipflops, tiles were very hot in the sun!...Plenty of places to eat in walking distance from the hotel,,did not eat at the hotel other than breakfast...Beds were slightly hard but that is the norm in South or Central America or even Europe for that matter...No other issues to report..The only minor problem was that there was no bending on a late checkout...12pm , I wanted to checkout about 2pm as my flight left at 6pm and it would have made things easier, but I understand..I cleanded up and changed in the restroom and all was good...Everyone was friendly and I would stay there again without question!!
Stayed 3 nights in Jan 2019
Response from r on 12 Feb 2019
Hi Herb, Thank you for your comments. We were glad that you enjoyed our hotel and we appreciate your thoughts.We hope to see you soon. Always welcome

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018
Response from Francielli Zemniczak on 22 Nov 2018
Obrigada Por sua avaliação! ficamos muito felizes! Volte sempre

8/10 Good

Erki

Liked: Cleanliness, staff & service, room comfort
Response from Francielli on 11 Apr 2018
Sr Erki Obrigada por sua avaliação. Seja sermpre muito bem vindo!!!

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay
Stayed 4 nights in Oct 2017
Response from Francielli on 5 Feb 2018
Thank you for your review. Check back often

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terribleness
Very Horrible hotel Andre staff. I would never go back
Stayed 1 night in Nov 2017
Response from Francielli on 6 Dec 2017
We're sorry you were unhappy - let's work hard to solve the problem you experienced. Thanks for letting us know.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hôtel close to bus terminal
Hôtel is simple but very well located : 10min walk to bus terminal where you can find buses to Iguaçu falls (brasilian side), airport, Dam, Paraguay, Argentina... 5min walk to Avenida Brazil, where you can find good little local bar & restaurants.
Response from Francielli Zemniczak on 10 Jun 2017
Thank you very much for your review. This is very important for us. We hope to have you back soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The hotel was nice and within walking distance to shopping,small restaurants and the bus station. The continental breakfast was very good with scrabble eggs, sausage and onions and a large selection of fruit and pastries.
Response from Francielli Zemniczak on 28 Jan 2017
Thank you very much for your review. This is very important for us. We hope to have you back soon

10/10 Excellent

Deanna, Maraba and BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect!!!!
We loved everything about this hotel and enjoyed our stay immensely!
Response from Francielli Zemniczak on 25 Jun 2016
Thank you for your review! Your feedback is very important to us we hope to see you soon

8/10 Good

ZIK14

Liked: Cleanliness, staff & service, room comfort
Great Hotel in Downtown Foz Do Iguacu
Very good hotel. Big modern room. Nice swimming pool. Very good breakfast.. The location is not ideal - nice during the day but nothing to do in the evening.
Response from Francielli Zemniczak on 19 Aug 2019
Thank you for your review. We hope to see you soon.

10/10 Excellent

Cindy and Hoi

Liked: Cleanliness, staff & service, room comfort
Pleasant Surprise
It is the tallest building in the city centre and hence the view from the room is spectacular. Good size bed and clean amenities. The swimming is very nice and many customers including myself made good use of it. The hotel has made a good effort in providing very good breakfast which is particularly important to travelers when the time of the next meal may not be fixed. Hotel staff are helpful and the location cannot be better.
Response from Francielli Zemniczak on 19 Aug 2019
thanks for your comments. Be always welcome

8/10 Good

Virgínia

Stayed 1 night in Jan 2024

10/10 Excellent

Kathia Letícia

Stayed 3 nights in Jan 2024

10/10 Excellent

Silvino

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Estadia excelente
O hotel é otimo, gostamos muito de nossa estadia, o unico problema foi o elevador que era muito demorado , pois apesar de serem 3 em operaçao, nao tinha sistema inteligente de chamadas e todos subiam e desciam para o mesmo andar a cada chamada.
Stayed 5 nights in Jan 2024
Response from Kerly on 19 Feb 2024
Obrigado por compartilhar sua experiência no Golden Park Internacional Foz & Convenções! Lamentamos o inconveniente com os elevadores, mas ficamos felizes em saber que você gostou da sua estadia. Esperamos recebê-lo novamente em breve.

8/10 Good

ADRIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Um bom hotel, de qualidade, Ficamos satisfeitos Só não gostamos da porta de passagem para outro quarto . Dá uma certa insegurança
Stayed 5 nights in Jan 2024
Response from Kerly on 19 Feb 2024
Obrigado por compartilhar sua experiência no hotel Golden Park Internacional Foz & Convenções! Lamentamos que a porta de ligação para outro quarto tenha gerado insegurança. Agradecemos seus comentários e esperamos recebê-lo novamente em breve.

8/10 Good

Caio

Liked: Cleanliness, staff & service, room comfort
O maior ponto de atenção é o elevador, que fica congestionado facilmente a qualquer hora do dia.
Stayed 4 nights in Jan 2024
Response from Kerly on 19 Feb 2024
Obrigado pela sua avaliação, Caio. Entendemos sua preocupação com relação ao elevador. Vamos repassar seu feedback para a equipe responsável. Estamos comprometidos em melhorar a experiência de nossos hóspedes. Esperamos recebê-lo novamente em breve no Golden Park Internacional Foz & Convenções.

10/10 Excellent

Sonia Regina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2024

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa Estada
Boa experiência, localização boa !!! Elevadores poderiam ser maiores pela quantidade de hóspedes.
Stayed 5 nights in Jan 2024

10/10 Excellent

JULIANA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amei! Vale a pena pagar o valor pedido, equipe super atenciosa, cama muito top! Piscina boa, tudo ótimo, gostei muito de td. Se Deus quiser, volto logo
Stayed 1 night in Jan 2024
Response from Kerly on 19 Feb 2024
Obrigado pela sua avaliação, Juliana! Ficamos felizes em saber que você teve uma boa experiência no Golden Park Internacional Foz & Convenções. Agradecemos por seus comentários positivos sobre nossa equipe atenciosa, conforto da cama e qualidade da piscina. Esperamos vê-la novamente em breve!

8/10 Good

Cristiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avaliação estadia
a estadia foi boa, quartos bem acomodados e limpos. Tivemos dificuldade nos elevadores, muita demora nos horários de pico, pelo fato de não serem interligados. Deveriam investir um pouco nessa questão dos elevadores. A piscina também deveria ter mais iluminação, pois a noite fica muito escuro. Também a questão do tobogã, poderia ficar aberto até as 21:00 pelo menos.
Stayed 4 nights in Jan 2024
Response from Kerly on 19 Feb 2024
Obrigado pelo seu feedback, Cristiane. Vamos encaminhar seus comentários sobre os elevadores e iluminação da piscina ao hotel Golden Park Internacional Foz & Convenções para consideração. Esperamos que sua próxima experiência seja ainda melhor. Obrigado por compartilhar sua opinião.

6/10 Okay

LUCIANO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Kerly on 19 Feb 2024
Bom dia Senhor Luciano, esperamos que tudo em sua estadia tenha sido maravilhoso, desejamos um excelente 2024 de muitas realizações. Até breve.

8/10 Good

Miriane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Privilégio gold não funciona
Fiquei surpresa ao ser informada pelo recepcionista que apesar do privilégio gold, não havia check out tardio, e q é igual para todos os hóspedes, com ou sem privilégio gold. Perguntei antes e havia disponibilidade. Fiquei frustrada
Stayed 1 night in Jan 2024

8/10 Good

Luis G S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expectativas atendidas
Já era sabido que o hotel tinha boas condições de estrutura mas que precisava se modernizar um pouco. Mas atendeu completamente nossas expectativas. Café, chuveiro e cama muito bons. TV e Wi Foi também.
Stayed 9 nights in Dec 2023

2/10 Terrible

Adelmo

Travelled with family
Disliked: Cleanliness, staff & service
Nota 4
Quarto não estava tão limpo… janelas tudo sujas, mantinhas estavam com cheiro ruim. Fora que o atendimento de certos funcionários é péssimo!!! Não recomendo e não ficaria novamente nesse hotel. Pontos bons é o café da manhã e a piscina.
Stayed 3 nights in Dec 2023

4/10 Poor

Roland

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Das Zimmer ist in einem Schlechten Zustand.
Stayed 13 nights in Dec 2023

8/10 Good

Mauricio

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten ein schönes, großes Zimmer, alles war sehr sauber. Der Pool lädt zum relaxen ein, auch wenn die eine oder andere Kleinigkeit renoviert werden müsste. Die Bedienung am Pool könnte auch etwas besser sein und die Kellner sollten wenigstens die Speisen in englisch erklären können. Leider scheiterte es schon beim Bestellen von Getränken, wenn ich zwei Whiskey bestelle und dann einen Doppelten in einem Glas bekomme. Trotzdem kann ich das Hotel nur empfehlen. Das Preis Leistungsverhältnis stimmt auf jeden Fall!
Stayed 6 nights in Dec 2023
Response from Ronaldo on 19 Dec 2023
Obrigado pelo seu feedback, Cleyton! Ficamos felizes em saber que você encontrou o hotel bem localizado e com um bom custo-benefício. Lamentamos pelos elevadores, vamos trabalhar para melhorar essa questão. Agradecemos pela sua observação em relação ao café da manhã e vamos considerar a inclusão de um expresso para atender ainda melhor nossos hóspedes. Esperamos recebê-lo novamente em breve no Golden Park Internacional Foz & Convenções.

8/10 Good

Cleyton Bernardes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado com bom custo
Bom hotel, um pouco datado. Os elevadores em alguns momentos são terríveis, chegam sempre cheios e param em todos os andares. Atendimento eficiente, café da manhã variado, mas falta um expresso.
Stayed 2 nights in Dec 2023
Response from Ronaldo on 19 Dec 2023
Obrigado pelo seu feedback, Cleyton! Ficamos felizes em saber que você encontrou o hotel bem localizado e com um bom custo-benefício. Lamentamos pelos elevadores, vamos trabalhar para melhorar essa questão. Agradecemos pela sua observação em relação ao café da manhã e vamos considerar a inclusão de um expresso para atender ainda melhor nossos hóspedes. Esperamos recebê-lo novamente em breve no Golden Park Internacional Foz & Convenções.

10/10 Excellent

PEDRO GONÇALVES DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Ótimo custo benefício. Área de lazer (piscinas, salão de jogos, etc) muito boa. Precisa melhorar um pouco o serviço na piscina, mas nada que comprometa
Stayed 2 nights in Dec 2023
Response from Ronaldo on 19 Dec 2023
Obrigado pela sua avaliação, Pedro Gonçalves De! Ficamos felizes em saber que você teve uma ótima experiência em nosso hotel Golden Park Internacional Foz & Convenções. Vamos levar em consideração o seu feedback sobre o serviço na piscina e trabalhar para melhorar. Agradecemos por ter escolhido o nosso hotel e esperamos recebê-lo novamente em breve.

2/10 Terrible

Gleidsom

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Na contração da diária estava como frete grátis e foi cobrado mostrei para o atendente e simplesmente fez pouco caso e falou que teria que pagar paguei para não ter transtorno.
Stayed 1 night in Dec 2023
Response from Ronaldo on 19 Dec 2023
Caro Gleidsom, lamentamos a experiência negativa que teve no Golden Park Internacional Foz & Convenções. Vamos abordar o problema da taxa de frete cobrada indevidamente e garantir que isso não aconteça novamente. Agradecemos por nos alertar sobre essa situação e faremos todo o possível para garantir que você tenha uma estadia tranquila e agradável conosco. Esperamos vê-lo novamente no futuro.