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Reviews of Wyndham Foshan Shunde

4 out of 5
Wyndham Foshan Shunde
1 Fochen Road, Chencun, Foshan

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 54 reviews" "
Rating 8 - Good. 21 out of 54 reviews" "
Rating 6 - Okay. 7 out of 54 reviews" "
Rating 4 - Poor. 5 out of 54 reviews" "
Rating 2 - Terrible. 2 out of 54 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Newton, Hercules

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel located within walking distance to lots of shops. Hotel is very clean, very quiet. I would stay here again. It’s a 10 stars for me
Stayed 1 night in Nov 2023
Response from 客服经理 on 14 Nov 2023
Thanks for staying at the Wyndham Foshan Shunde. We are glad to learn that our service left a deep impression on your trip and took the time to share a wonderful experience with us. We look forward to welcoming you again in the near future, best regards!

10/10 Excellent

Libardo

Business traveller, Travelled with partner
God choice if you need to be close to south railway station. Comfortable and nice staff
Stayed 2 nights in Jul 2023
Response from Duty Manager on 13 Jul 2023
Thank you for your comment, We hope to see you again in the near future.

6/10 Okay

EMILY

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t waste your time, poor customer service
Hotel is decent and clean with a fairly nice pool. That said, we had to call maintenance twice to fix our lights. Pool hours posted were 7:00 AM-9:30 PM, but when asked if they could open the pool for us (at 3 PM) they initially said we had to wait until 5 PM. Many websites say that this is a 5-star hotel, but it is definitely 4-star! Lastly, the breakfast was a huge let down. Hours are from 7-10:30. We arrived at 9:30 almost all of the food and condiments were gone. They replenished everything after 10:00 and by that time we were done eating. Funny thing is around 10:10 they started trying to shoo people out..?? Customer service is pretty poor here!
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
If you expect to have laundry done at this hotel stay someplace else. I sent my laundry out with the front desk/housekeeping and the laundry was not delivered to the laundry and when I inquired about it we had to hunt it down so I could leave with 2 bags of DIRTY LAUNDRY This hotel is not on my list of places to stay in Foshan. The staff was cordial but severely lacking in English skills. For an international hotel I would have expected a larger number of staff to be able to speak english
Stayed 2 nights in Dec 2019
Response from Lenka on 18 Dec 2019
Thank you for taking the time to tell us about your experience at Wyndham Foshan Shunde. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Nayef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night's sleep in a good location
I stayed here on a business trip. My room was clean and comfortable, checking in was fast and easy, and the staff was very helpful, especially with arranging transportation out of Shunde. The property was in a great location for my meetings in Shunde and I would definitely stay here again. I'd like to give special thanks to the concierge; after I missed by bus to Shunde Harbor the concierge acting quickly to arrange a reliable and inexpensive taxi ride for me. I made it to my boat on time thanks to his effort!
Stayed 1 night in Nov 2018
Response from Jenny Liu on 12 Dec 2018
Dear respected guest: Thank you for choosing Wyndham Foshan Shunde. It is really a big honour to see your high score comment which will encourage us to do a better job in the future. Look forward to seeing you soon.

10/10 Excellent

Regina

Liked: Staff & service, property conditions & facilities, room comfort
Weekend Get Away
I enjoyed my stay at Wyndham Foshan...the front desk staff was extremely helpful to all my needs. The breakfast buffet was good and the manager made sure I had fresh hot coffee. There is a mall right next to the hotel...many shops and restaurants. The only improvement I see is the carpet in the room was filthy dirty and stained.
Stayed 2 nights in Nov 2018
Response from Duty Manager Of Wyndham Foshan Shunde on 17 Nov 2018
Thank you very much for your choice of Wyndham Foshan Shunde Hotel and get your recognition but our greatest honor, also gives us a great power, let us in the future and constantly upgrading, continuous innovation and look forward to your visit again, we will wholeheartedly for your service!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price
Just stayed one quick night on business trip after flying into guangzhou pretty late. Very nice hotel for the price, breakfast buffet was very nice with western and chinese options of a full buffet breakfast. Service was good and rooms was excellent.
Stayed 1 night in Nov 2018
Response from Jenny Liu on 8 Nov 2018
Dear respected guest: Thank you for choosing Wyndham Foshan Shunde. It is really a big honour to see you high score comment which will encourage us to do a better job in the future. Look forward to seeing you soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
wi-fi not good! Do not give the free bus to Canton Fair! otherwise good hotel.
Stayed 5 nights in Oct 2018
Response from Duty Manager Of Wyndham Foshan Shunde on 21 Oct 2018
g) Thank you for choosing to stay at Wyndham Foshan Shunde，it was a pleasure to be of service to you and we sincerely hope you enjoyed your trip. We trust we may look forward to welcoming you back to your home when your plans next bring you to Foshan.In the meantime, please do not hesitate to contact any of the groupteam if we can assist with arrangements for your next stay or do anything to make it more comfortable.

8/10 Good

Shelley N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall this hotel exceeds my expectations. The location is very convenient to get food, drink etc. It also not too far to get to the high speed train station.
Stayed 1 night in Oct 2018
Response from WINNI on 21 Oct 2018
Thank you very much for your choice of Wyndham Foshan Shunde Hotel and get your recognition but our greatest honor, also gives us a great power, let us in the future and constantly upgrading, continuous innovation and look forward to your visit again, we will wholeheartedly for your service!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jenny Liu on 11 Jun 2018
尊敬的宾客：非常感谢您选择佛山顺德顺联温德姆酒店，感谢您对我们酒店的支持与肯定，我们很荣幸能为您提供最优质的服务！期待您的再次光临！

8/10 Good

subbegowda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT CONDITION
CENTRALLY LOCATED AND WELL MAINTAINED
Stayed 2 nights in Dec 2017
Response from Jenny Liu on 9 Jun 2018
Dear Respected Guest:Thank you for choosing Wyndham Foshan Shunde Hotel, thank you for your support,we are delighted to provide you with the best quality service! Look forward to your visit again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel / Nice location
Very solid hotel right near Sun and Moon pagodas. 5-star? No, but very solid 4. Everything was very nice. Could use a little more/better English at the front desk. Want a cheap western breakfast? Go across the street to the hostel...
Stayed 1 night in Sep 2017
Response from WYNDHAM foshan shunde DM Lenka on 30 Sept 2018
Thank you for choosing Wyndham Foshan Shunde Hote， thank you for you advice， we are delighted to be able to provide you with the best quality service! Look forward to your visit again

8/10 Good

HsinYu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable hotel
Location is good, there is a mall near by. Service is above standard.
Stayed 2 nights in Sep 2017
Response from Jenny Liu on 9 Jun 2018
Dear Respected Guest:Thank you for choosing Wyndham Foshan Shunde Hotel, thank you for your support ,we are able to provide you with the best quality service! Look forward to your visit again!

6/10 Okay

Søren

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No food after 21:00 and not ATM - basic hotel.
No food available after 9pm and there is also no ATM at the hotel or nearby, which makes it difficult to buy food at the restaurants outside that were open. Otherwise are the room and bed very nice. Staff is so-so, not very helpful or eager to help. No one to greet when arriving and helping with the taxi.
Stayed 1 night in Oct 2023
Response from 客服经理 on 31 Oct 2023
Thanks for your comment， we are really sorry about your bad experience in our hotel，we have informed the relevant department heads of the issues you have raised, and we will pay more attention to the relevant details in the service in the future,

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel lobby is very beautiful, like European palace, hotel staff service is good and polite, the room is also very clean, no smell, this stay experience was wonderful next time
Response from Duty Manager on 13 Jul 2023
Thank you for your comment, We hope to see you again in the near future.

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
nice place，love it
Response from Duty Manager on 10 Jul 2023
Thank you for your comment, We hope to see you again in the near future

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service: Very thoughtful Hygiene: The room was very clean, and the bathtub was very clean Facilities: The outdoor swimming pool and garden are in the same floor, the kids love it Environment: There is a lot of local food around and it was quiet at night，nice place
Response from Duty Manager on 14 Jun 2023
Thank you for your comment, We hope to see you again in the near future

10/10 Excellent

yee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
酒店比我想象嘅要好好多，间房舒服，光线柔和，颜色暖，仲有香薰，呢度有个花园，有个游水池，晚上会好靓，工作人员都好有礼貌，热烈好客，我真系好中意留喺呢度。旅途好开心。
Response from 客服经理 on 6 Jun 2023
感謝您入住佛山順聯溫德姆飯店和您的滿分好評。 很高興得知我們的服務讓您留下深刻印象並花時間與我們分享。 我們期待在不久的將來再次歡迎您的光臨並有機會為您提供更好的品質服務，期待您的光臨。 祝您生活愉快！

10/10 Excellent

KA FAI

Stayed 1 night in May 2023
Response from 客服经理 on 6 Jun 2023
感謝您入住佛山順聯溫德姆飯店和您的滿分好評。 我們期待在不久的將來再次歡迎您的光臨並有機會為您提供更好的品質服務，期待您的光臨。 祝您生活愉快！

6/10 Okay

Kit Ling

房間整潔度ok，我和丈夫早上起床發現臉上及手上有被蚊／昆蟲咬紅印，未知是房內有蚊還是有蚤！
Stayed 3 nights in Apr 2023
Response from 客服经理 on 19 Apr 2023
尊敬的宾客您好，感谢您光临顺联温德姆酒店，抱歉没有带给您完美的入住体验，给您带来不便我们深表歉意，您反映的问题我们已经告知相关的部门负责人，之后也会更加注意服务中的相关细节，我们期待在不久的将来再次欢迎您的再次光临并有机会为您提供更好的品质服务。祝您生活愉快！

10/10 Excellent

Cherk sum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from 客服经理 on 10 Apr 2023
尊敬的宾客，非常感谢您对我们酒店的好评，我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！

8/10 Good

BO

Stayed 1 night in Jan 2021
Response from 客服经理 on 31 Oct 2023
Thank you for your comment, We hope to see you again in the near future

10/10 Excellent

Ka Wing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2020
Response from 客服经理 on 31 Oct 2023
Thank you for your comment, We hope to see you again in the near future

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
If you need wifi and timely service, do not come
Wifi speed is really poor.. signal lost from time to time. Further when I got check in, during about 40 minutes there is only one service guy and the reception, and it took 40 minutes to help one family and I to get check in. I can't recommend such a hotel at 2020.
Stayed 1 night in Jan 2020

4/10 Poor

Yoo Keun

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
常入住，整體正常。
Stayed 1 night in Dec 2019

2/10 Terrible

qinrong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Kuan-Lun

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019
Response from Jenny Liu on 4 Nov 2019
Dear respected guest: Thank you for choosing Wyndham Foshan Shunde. It is really a great honour to get your high score comment which will encourage us to do a better job in the future. Look forward to seeing you soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
第一次差的訂房經驗
訂了幾間房，同一樓層，其中2間冷氣是不夠，又有住客開住個房門食煙，全層都是煙味，但令我最不滿是明明我訂的房間，好清楚寫明是2張雙床房，不是2張單床房，但到酒店取房時全都是2張單人床房，問及酒店職員，她們說我們沒有2張雙人床的房間，那為何hotels.com有不同的床房描述，因為是想訂2張雙人床房間，不然都不會選擇這種的房間。
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019
Response from 温德姆值班经理Lenka on 11 Jan 2019
尊敬的宾客：您好！非常感谢您选择佛山顺德顺联温德姆酒店，得到您的认可是我们最大的荣幸，同时也给我们巨大的动力，让我们在今后的服务中不断提升、不断创新，争取得到您的满分好评，期待您的再次光临，我们将竭诚为您服务！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店裝修略有殘舊,前台職員動作欠敏捷,樓層大堂有異味!應是中間木頭及地毡吸收了長久煙味引致,可以有提升空間。但我此行預约了2房間都被 upgrade 至套實屬意外驚喜。房間床褥非常舒適，浴室整潔,尤其浴缸潔白，高度評價。唯一美中不尺是房間向停車塲,略有嘈吵
Stayed 1 night in Dec 2018
Response from 温德姆值班经理 on 22 Dec 2018
尊敬的宾客：您好！非常感谢您选择佛山顺德顺联温德姆酒店，正如您对我们的不断关心和督促，才能使我们不断发现工作中的问题，获得改正和不断进步。我们非常遗憾此次入住未能达到您的期望。对于你提出的问题，我们已经反映给相关的部门跟进解决。给您带来的不便我们表示歉意，期待您的再次光临！

6/10 Okay

Yee Man

Liked: Cleanliness, staff & service
酒店環境良好，服務員態度友善，唯獨空調系統差，空調不足
Stayed 1 night in Oct 2018
Response from 顺德顺联温德姆酒店大堂经理 on 26 Oct 2018
您好！感谢您选择入住顺德顺联温德姆酒店并与我们分享您的入住感受。对于您反馈的问题，酒店管理层高度重视并在第一时间进行调查和处理，如我们所沟通，您所提到的空调事宜，我们将第一时间进行改进。酒店设施出现的不便，我们将努力改善，更好的提升您的入住体验。在此，我真诚邀请您再次光临！检验我们的进步！

8/10 Good

Wilfred

Nice service and condition
Stayed 2 nights in Sep 2018
Response from winni on 29 Sept 2018
Thank you very much for your choice of Wyndham Foshan Shunde Hotel and get your recognition but our greatest honor, also gives us a great power, let us in the future and constantly upgrading, continuous innovation and look forward to your visit again, we will wholeheartedly for your service!

8/10 Good

chi ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體不錯，附近有商場。
整體不錯，附近有商場。
Stayed 1 night in Aug 2018
Response from 宾客服务中心 on 25 Aug 2018
非常感谢您选择佛山顺德顺联温德姆酒店，感谢您对我们酒店的支持与肯定，我们很荣幸能为您提供最优质的服务！酒店位于素有“千年花香”之称的陈村镇，毗邻繁华的购物中心-顺联广场，广场集餐饮、会务、购物、休闲于一体，给度假商务的你带来一份便利。期待您的再次下榻！

10/10 Excellent

shuiying, hongkong

Liked: Cleanliness, property conditions & facilities, room comfort
房間清潔整齊
房間清潔整齊， 鄰近順聯廣場， 交通便理， 床鋪舒適, 浴室還有大浴缸， 酒店餐飲出品美味優質， 服務員服務態度普通
Stayed 1 night in Aug 2018
Response from 宾客服务中心 on 25 Aug 2018
非常感谢您选择佛山顺德顺联温德姆酒店，感谢您对我们酒店的支持与肯定，我们很荣幸能为您提供最优质的服务！酒店位于素有“千年花香”之称的陈村镇，毗邻繁华的购物中心-顺联广场，广场集餐饮、会务、购物、休闲于一体，给度假商务的你带来一份便利。期待您的再次下榻！

8/10 Good

Hsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from 宾客服务中心 on 24 Jun 2018
尊敬的宾客，非常感谢您选择佛山顺德顺联温德姆酒店，得到您的认可是我们最大的荣幸，同时也给我们巨大的动力，让我们在今后的服务中不断提升、不断创新，期待您的再次光临，我们将竭诚为您服务！

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃台服務一般, 房間不太整潔。
Stayed 1 night in Jun 2018
Response from 温德姆值班经理Lenka on 2 Oct 2018
非常感谢您选择佛山顺德顺联温德姆酒店，正如您对我们的不断关心和督促，才能使我们不断发现工作中的问题，获得改正和不断进步。我们非常遗憾此次入住未能达到您的期望。对于您反映的问题，我们已经反映给相关的部门，并做好培训工作。给您带来的不便我们表示歉意，期待您的再次光临！

8/10 Good

Yui Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空调不够冷
房间内的空调不够冷，即使我调整到17.5度，但房间温度仍然保持在26-27度左右!
Response from 温德姆值班经理Lenka on 30 Sept 2018
非常感谢您选择佛山顺德顺联温德姆酒店，正如您对我们的不断关心和督促，才能使我们不断发现工作中的问题，获得改正和不断进步。我们非常遗憾此次入住未能达到您的期望。对于你提出的问题，我们已经反映给相关的部门跟进解决。给您带来的不便我们表示歉意，期待您的再次光临！

8/10 Good

wen hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點很方便～
Response from Jenny Liu on 11 Jun 2018
尊敬的宾客：您好！非常感谢您选择佛山顺德顺联温德姆酒店，我们很荣幸能为您提供最优质的服务！期待您的再次光临！

10/10 Excellent

kakit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jenny Liu on 9 Jun 2018
Dear Respected Guest:Thank you for choosing Wyndham Foshan Shunde Hotel, thank you for your support ,we are delighted to provide you with the best quality service! Look forward to your visit again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性价比很高，个人觉得达到五星水平。早餐也很赞。温德姆这个品牌真的不错！
Stayed 1 night in Dec 2017
Response from Jenny Liu on 11 Jun 2018
尊敬的宾客：您好！非常感谢您选择佛山顺德顺联温德姆酒店，得到您的认可是我们最大的荣幸，同时也给我们巨大的动力，让我们在今后的服务中不断提升、不断创新，期待您的再次光临，我们将竭诚为您服务！

4/10 Poor

CHUN WING

Liked: Room comfort
Disliked: Staff & service

10/10 Excellent

Kinping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Jenny Liu on 9 Jun 2018
尊敬的宾客：您好！非常感谢您选择佛山顺德顺联温德姆酒店，得到您的认可是我们最大的荣幸，同时也给我们巨大的动力，让我们在今后的服务中不断提升、不断创新，期待您的再次光临，我们将竭诚为您服务！

10/10 Excellent

SUK KUEN EVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適的酒店
酒店服務員殷勤有禮, 對客人的查問都細心解答
Stayed 1 night in Oct 2017
Response from Jenny Liu on 9 Jun 2018
尊敬的宾客：您好！非常感谢您选择佛山顺德顺联温德姆酒店，感谢您对我们酒店的支持与肯定，我们很荣幸能为您提供最优质的服务！期待您的再次光临！

8/10 Good

KIT YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點不錯，鄰近超市和餐廳，十分方便。服務態度友善
Stayed 1 night in Oct 2017
Response from Jenny Liu on 9 Jun 2018
尊敬的宾客：您好！非常感谢您选择佛山顺德顺联温德姆酒店，感谢您对我们酒店的支持与肯定，我们很荣幸能为您提供最优质的服务！期待您的再次光临！

8/10 Good

KIT LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店乾淨整潔，員工的態度值得一讚，從前台到清潔員工都很有禮貌！酒店旁邊就是順練廣場，逛和吃都齊全。
不錯，位置方便。
Stayed 1 night in Sep 2017
Response from Jenny Liu on 9 Jun 2018
尊敬的宾客：非常感谢您选择佛山顺德顺联温德姆酒店，得到您的认可是我们最大的荣幸，同时也给我们巨大的动力，让我们在今后的服务中不断提升、不断创新，期待您的再次光临，我们将竭诚为您服务！

10/10 Excellent

Hyuk Joo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jenny Liu on 9 Jun 2018
尊敬的宾客：您好！非常感谢您选择佛山顺德顺联温德姆酒店，感谢您对我们酒店的支持与肯定，我们很荣幸能为您提供最优质的服务！期待您的再次光临！

6/10 Okay

Verified traveller

Response from 温德姆酒店值班经理Lenka on 30 Sept 2018
非常感谢您选择佛山顺德顺联温德姆酒店，欢迎您对我们的服务提出您的宝贵意见或建议，期待您的再次光临！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位處市中心，鄰近有大型商場，方便飲食購物
Poor wifi connection, very comfortable and tidy room.
Response from Jenny Liu on 9 Jun 2018
Dear Respected Guest: Thank you for choosing Wyndham Foshan Shunde. We feel thankful for your sharing your experience with us and satisfaction with room service. We will try our best to improve WIFI speed as soon as possible. Look forward to seeing you next time.