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Reviews of Cruachan Hotel

3 out of 5
Cruachan Hotel
Achintore Road, Fort William, Scotland

Reviews

8.6

Excellent

Rating 10 - Excellent. 196 out of 431 reviews" "
Rating 8 - Good. 166 out of 431 reviews" "
Rating 6 - Okay. 49 out of 431 reviews" "
Rating 4 - Poor. 15 out of 431 reviews" "
Rating 2 - Terrible. 5 out of 431 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful star, though short
We had a short stay in Fort William while returning from Isle of Skye. Very comfortable rooms, friendly staff. We had dinner (paid) and breakfast (included) and both were wonderful. Hotel is located right next to a lake, very scenic.
Stayed 1 night in Apr 2023

10/10 Excellent

Morag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Excellent hotel with friendly staff. Breakfast was perfect for the day ahead! Would definitely return
Stayed 3 nights in Apr 2023

8/10 Good

Monica

Stayed 1 night in Mar 2023

10/10 Excellent

Adam

Stayed 2 nights in Apr 2023

10/10 Excellent

John J.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Lynsey

Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Very central to shops and places to eat.
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

8/10 Good

Connor

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and friendly staff stayed for 6 nights was disappointing seen that my shower gels and tea and coffee in the room wasnt replenished. Room was cleaned daily tho
Stayed 6 nights in Mar 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Thoroughly enjoyed our stay. Our room was large, immaculately clean and decorated to a high standard. Bathroom gorgeous. Slept brilliantly, very comfortable bed, extra pillows provided and quiet. Breakfast was delicious, good selection of good, only criticism is that it could have been hotter. Perfect close location for a walk into town.
Stayed 2 nights in Mar 2023

10/10 Excellent

Anurag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently refurbished rooms with quality fixtures and fittings. Well above the quality expected for the rate I paid. Piping hot shower and rooms have indiviaually controlled heating. Breakfast is comprehensive with "proper haggis" . Parking available onsite with additional overflow available lees than 2 min walk away
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

JOY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely hotel
We enjoyed a weekend stay here lovely room with great views. Plentiful breakfast and variety ( Could have been hotter). We had dinner in the hotel which was very nice and great service
Stayed 1 night in Feb 2023

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the welcome and the cleanliness. Victorian outside. Modern inside. Bathroom was gorgeous. Room a good size. Easy to get to all of Fort William. No negatives other than could have done with some fresh fruit at breakfast. Loved the stay. Slept like a baby.
Stayed 1 night in Feb 2023

10/10 Excellent

Denise

Liked: Staff & service, property conditions & facilities, room comfort
Just stayed 1 night. It was lovely. Quiet and relaxing
Stayed 1 night in Feb 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and gave the place such an amazing atmosphere. Was a really nice stop in our journey.
Stayed 1 night in Feb 2023

10/10 Excellent

Junan

Stayed 1 night in Jan 2023

10/10 Excellent

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love the fireplaces and sitting areas. Dinner at the hotel was excellent. The bartender / waitress was fantastic.

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, although the property looks old from the outside it is fantastic on the inside. Warm and comfortable. Food was great and service even better.

10/10 Excellent

Radhika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short but very good experience at the Cruachan Hotel. We will definitely come back.

6/10 Okay

Martin

Stayed 1 night in Nov 2022

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, well appointed hotel in a good location with friendly staff.
Stayed 1 night in Nov 2022

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Easy to find. Walls were so thin we couldnt watch tv without complaints from the neighbor even though tv was on a 9 setting for volume.....9 out of 60....
Stayed 1 night in Nov 2022

8/10 Good

Helena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Had a nice stay here. Staff very nice and helpful too. Comfy beds, nice room. Breakfast good. 5 mins walk to bars and restaurants. Would recommend.
Stayed 2 nights in Nov 2022

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were modern and had their own self cintrolled heating . Shower was piping hot and large tv . I ate in bar and there was a good choice to choose from. Slept soundly and breakfast buffet style meant it was not piping hot but tasty. Staff friendly too
Stayed 1 night in Nov 2022

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We stayed here for 4 nights in November. Accommodation was lovely with what seemed to be a fairly recent refurbishment (the quality f the curtains is worth checking!). Parking was free and a walk into town took 5 minutes. Breakfast was fulsome with (for meat-eaters) both black-pudding and haggis available! A really lovely hotel, very comfortable with the bedrooms kept immaculate. Staff were friendly, helpful and efficient. We thought for the price we received an excellent service that we would gladly recommend. Thank you for a lovely stay!
Stayed 4 nights in Nov 2022

10/10 Excellent

James

Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2022

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good thanks
Stayed 2 nights in Nov 2022

8/10 Good

Lauran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close walking distance to the town which was great. Rooms are nice, bed was comfortable, staff are all friendly. Would stay again.

6/10 Okay

Pamela, Los Angeles

Travelled with partner
Liked: Cleanliness
Great location and building. Breakfast was good. I would not stay at this hotel again. The rooms were tiny and basic. I would look for other accommodations in the area unless you are fine with a motel type feel to the room.
Stayed 1 night in Oct 2022

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Would definitely return!
Stayed 1 night in Oct 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly hotel, close to amenities.
Stayed 1 night in Oct 2022

10/10 Excellent

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in excellent condition. Everything was very nice
Stayed 2 nights in Oct 2022

10/10 Excellent

Tomer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Kiril

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room for four was spacious and comfortable!
Stayed 1 night in Oct 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel - great room, nice bathroom and very clean. Great location on the water. Breakfast was a standard buffet style
Stayed 1 night in May 2022

10/10 Excellent

Sadie, Clearwater Beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent, walking distance to the downtown area. Beautiful views from the house. So much space to spread out. Loved it!
Stayed 2 nights in May 2022

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Lizzie

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Enjoyed our stay at this hotel in Fort William, just outside town 10-15 min walk. Staff were very pleasant & helpful - we ate in hotel bar food was very good. my only gripe was breakfast - pity they couldn't serve pots of tea/coffee at table instead of having to go to machine with a small cup.
Stayed 2 nights in Apr 2022

6/10 Okay

Valarie, Lithia

Travelled with partner
Liked: Cleanliness, staff & service
Too many rules upon arrival. Didn't feel welcoming.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed twice now. Will book again if I’m in Fort William again.
Stayed 1 night in Mar 2022

6/10 Okay

Sara

Liked: Cleanliness, property conditions & facilities, room comfort
Average place to sleep
Basic hotel, nothing special really. Front staff was nice. Only stayed one night. No food options if you arent a meat eater. Parking lot is small so you may need to park elsewhere.
Stayed 1 night in Apr 2022

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous decor and recent renovation, everything clearly signed and labelled even how to work the shower. Great location and parking and all staff were great. Would stay again and recommend.
Stayed 1 night in Mar 2022

10/10 Excellent

Patricia

Stayed 1 night in Mar 2022