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Reviews of Clock Tower Inn Berne

2.5 out of 5
Clock Tower Inn Berne
1335 US Highway 27 N, Berne, IN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 165 out of 288 reviews" "
Rating 8 - Good. 91 out of 288 reviews" "
Rating 6 - Okay. 21 out of 288 reviews" "
Rating 4 - Poor. 7 out of 288 reviews" "
Rating 2 - Terrible. 4 out of 288 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luminita

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom are a little too old
Stayed 1 night in May 2024
Response from Sam Patel on 19 May 2024
Sorry for that

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam on 3 May 2024
Thank you

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Clock Tower Inn staff went above and beyond my expectations. My only complaint was the people staying above us sounded like a freaking heard of elephants half the night.
Stayed 2 nights in Apr 2024
Response from sam on 14 Apr 2024
Thank you for your kind words. Hoping to see you again soon.

8/10 Good

Mike

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from sam on 11 Apr 2024
thank you for staying with us

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the parking easy friendly staff
Stayed 2 nights in Apr 2024
Response from sam on 14 Apr 2024
Thank you for your kind words. Hoping to see you again soon.

8/10 Good

Sara

Stayed 1 night in Apr 2024
Response from sam on 10 Apr 2024
thank you

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from sam on 10 Apr 2024
ThankYou

4/10 Poor

Larry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fine. The bathroom had mold and the flooring was curling up. The tub was nasty. The breakfast was just cereal. The waffle maker and juice dispenser were "out of order".
Stayed 1 night in Mar 2024
Response from sam on 14 Apr 2024
Hello Larry, Thank you for sharing your valuable feedback! we are sorry that we failed to provide an experience you were looking for. we assure you taht we have taken a note of your mentioned points, and the concerned department has been notified aboit tha same.

6/10 Okay

Michele

Business traveller
Older property, room was clean, but some obvious signs of wear. Hall had a really bad smell the first day. It was slightly better the second day. I needed to have breakfast before it was available at 8:30.
Stayed 2 nights in Mar 2024

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator, when the receptionist noticed I had a disable person with me he did not offer to switch us to a room on the first floor. Only 2 cars in the parking lot. Black mold lining the tub. The coffee pot had coffee in it from the previous occupants. Very very loud!
Stayed 2 nights in Feb 2024

8/10 Good

DeWayne

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from sam on 14 Apr 2024
Hi Dewayne. thank you for your kind words. Hoping to see you again soon.

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Checked in at 10pm and it was a kiosk. Very uneasy with no person present.
Stayed 1 night in Feb 2024

10/10 Excellent

Irene

Stayed 1 night in Dec 2023

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine. Comfortable bed. Breakfast was disappointing.
Stayed 1 night in Dec 2023

10/10 Excellent

Pamela J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay!
Stayed 1 night in Nov 2023

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities, room comfort
No breakfast for early birds!
The room was clean and in pretty good condition, but the odor in the hall was nasty. We felt that the price was pretty high too, especially when we realized the next morning that the breakfast buffet didn't start until 8:30 am. We needed to hit the road, and others were leaving too, so it ft like they chose that time so they wouldn't have to feed any guests! Will not return...
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were attentive and friendly. The hotel was clean. The town had a few unique stores to visit.
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2023

8/10 Good

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Continental breakfast not served until 8:30am.
Stayed 1 night in Oct 2023

8/10 Good

Robert Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Sandra

Travelled with partner
They need mats in the tub to prevent a fall couse it was slick and the stairs was dirty and i think housekeeping should come around later in the morning instead of 8 or 8:30
Stayed 2 nights in Sep 2023

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerk was a little rude. He called a couple of times. I was busy working We didn’t know the front desk closed at 10. We were there before 10. I called him back Told him we were on our way. He called again when we were pulling in. Wasn’t very friendly in our eyes. Hotel was very clean and quiet.
Stayed 1 night in Sep 2023

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Randi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The Clock Tower Inn is always welcoming. The rooms are clean. Beds are comfortable. Shower is hot. We enjoy staying every year.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ruth Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a quick overnight trip, but we found the Clock Tower Inn Berne, Indiana to be a great place to stay. We would highly recommend this place!
Stayed 1 night in Aug 2023

6/10 Okay

Douglas

Comfortable place to stay in a small town.
Stayed 1 night in Jul 2023

10/10 Excellent

Alysha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and very helping
Stayed 2 nights in Jun 2023

2/10 Terrible

Rebecca

Stayed 1 night in Jun 2023

8/10 Good

Jennifer L.

Liked: Cleanliness, staff & service, property conditions & facilities
the room had a musty smell to it but the gal at front desk gave us Fabreeze and that made it alot better
Stayed 1 night in Jun 2023

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Our stay was brief, but enjoyable.
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick getaway
Enjoyed our stay. Our room was very clean and the breakfast was good. Will stay here again when we are back in town
Stayed 1 night in Jun 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

2/10 Terrible

Keila

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was fine. What was not fine is that they had no notification of our reservation. There was no reservation for us! There was a room for us, but not what we reserved, and no thanks to Travelocity. And I would like the insurance money refunded to me, since I had no reservation to insure.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay, but continental breakfast leaves a little bit to be desired. Wish they had pancakes or something like that. Staff is very friendly and helpful.
Stayed 2 nights in May 2023

10/10 Excellent

Jessie

Stayed 1 night in Mar 2023
Response from Mindi on 10 Mar 2023
Thank you for your 10 out of 10! We appreciate your feedback.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So thankful they followed up with me regarding our late arrival and picking up key after hours!
Response from Mindi on 12 Jan 2023
Thank you for your feedback. We are glad we could accommodate your late arrival.

6/10 Okay

Tim, Humble

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
They try really hard for a small town, so I understand the lack of amenities. However, I would expect that also to reflect that in the room rate which it does not.
Stayed 1 night in Dec 2022
Response from Mindi on 22 Dec 2022
Thank you for your feed back! We appreciate your business.

4/10 Poor

Adrianne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our experience at the Clocktower Inn would have been satisfactory, if nothing special, if it weren't for one major problem. It doesn't appear as if they have any employees in the building after 10:00pm to take care of problems in guest rooms. When our toilet became clogged we fully expected to have one delivered to the room within a reasonable time after we called their after hours/emergency line. I called that number twice leaving message both times after no one picked up. Finally left a message at the managers number after waiting about 45 minutes. No plunger or response was ever received. Can't imagine what a mess we would have had on our hands had the toilet overflowed. Frankly, never stayed in a hotel, no matter how inexpensive, that would let this happen. It was a strange and disappointing stay because of this.
Stayed 1 night in Dec 2022
Response from Mindi on 12 Dec 2022
Thank you for your feed back. We are looking into the situation and will reach out to you personally. We appreciate your business.

2/10 Terrible

Doreen

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No staff available during the night for problems. Had loud neighbor until 3am and tried to reach staff after hours number and no one responded. Other family had clogged toilet and couldn’t get any help until morning.
Stayed 1 night in Dec 2022
Response from Mindi on 12 Dec 2022
Thank you for your feed back. We have been made aware of the situation and will be reaching out to you personally. We appreciate your business.

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Mindi on 2 Nov 2022
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, quiet and clean. Looking forward to returning.
Stayed 1 night in Oct 2022
Response from Mindi on 25 Oct 2022
Thank you for your feedback! We appreciate your business.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Mindi on 30 Sept 2022
Thank you for your review.

10/10 Excellent

Randall

Stayed 3 nights in Sep 2022

8/10 Good

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good stay
Everything was great about the hotel until you get to the bathroom. The water pressure was very weak and the water would pool a few inches deep without the plug. Not a huge deal, just annoying.
Stayed 2 nights in Sep 2022
Response from Mindi on 13 Sept 2022
Thank you for your review. Sorry the bathroom was not what it should have been. We will look into it. Thank you!

8/10 Good

Deirdre

Stayed 1 night in Sep 2022

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Mindi on 12 Sept 2022
Thank you for your reveiw.