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Reviews of Spark by Hilton Fort Wayne

3 out of 5
Spark by Hilton Fort Wayne
1005 W Washington Center Rd, Fort Wayne, IN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 42 out of 54 reviews" "
Rating 8 - Good. 9 out of 54 reviews" "
Rating 6 - Okay. 1 out of 54 reviews" "
Rating 4 - Poor. 1 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and easy experience checking in and out. And room was clean and the tv said welcome Angel!!! Angel is my name that was cool 😂
Stayed 1 night in May 2024
Response from Spark Fort Wayne on 5 May 2024
We're glad you enjoyed that experience and hope that it will bring you back to book with us again in the future!

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, hot water, and decent bed.
Stayed 2 nights in Apr 2024
Response from Spark Fort Wayne on 4 May 2024
Thank you for your review and response! We are glad to hear things were to your liking.

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I want to compliment the receptionist that worked Friday night. There was a problem with the computer, and she couldn't get guests checked in and the line grew and grew. She was the only one at the counter and was calling for help but was clearly overwhelmed. We all felt bad for her as she was doing everything she could. Eventually she was able to get it to work but many waited for a while and we were all tired and just wanted rooms. She knew it which added to her stress. I hope she is acknowledged and appreciated for her work!!
Stayed 1 night in Apr 2024
Response from Spark Fort Wayne on 2 May 2024
Thank you for your review and response. We do apologize for the inconvenience that took place that night and are working to staff better on busy nights as staffing allows us.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, smelled great. Parking was super close, and the staff were very friendly. Grounds seemed well kept, and the room was very nice. We were very pleased. Very tired of rooms that never feel clean, and being kept awake all night with noise from traffic when I travel, but this was simply not the case with this property. The room was nice and even though we were close to the interstate, the noise levels were very low and muffled. It was a very nice stay. Thank you.
Stayed 1 night in Apr 2024
Response from Spark by Hilton Fort Wayne on 29 Apr 2024
Sandra, That's great to hear! We strive to give our guests the best experience possible and love to hear it's working! See you next time!

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Spark Fort Wayne on 1 May 2024
Thank you for your review and response!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were fortunate to stay during the grand opening. Facilities were like new. Hoped for more options with included breakfast.
Stayed 1 night in Apr 2024
Response from Spark Fort Wayne on 27 Apr 2024
Thank you for your review and feedback. The breakfast is a Hilton standard for this establishment, however we are working on extending the menu in the future.

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 1 night in Apr 2024
Response from Spark Fort Wayne on 26 Apr 2024
Thank you for your review! We're happy to read your response.

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay in a Spark. It was clean, comfortable and economical. Breakfast was yogurt, bagels and muffins.
Stayed 1 night in Apr 2024
Response from Spark by Hilton Fort Wayne on 25 Apr 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay. See you next time!

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great new hotel- thoughtfully designed, quiet even though it was full, very comfortable bed. Friendly staff. Breakfast was simple but adequate, good selection of bagels, yogurt. Would definitely recommend.
Stayed 1 night in Apr 2024
Response from Spark Fort Wayne on 22 Apr 2024
We're glad you enjoyed your stay with us, and hope to see you back in the future!

10/10 Excellent

Vicki L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Nice location
Stayed 1 night in Apr 2024
Response from Spark Fort Wayne on 21 Apr 2024
Thanks for your feedback, we're glad you enjoyed your stay with us!

10/10 Excellent

Juli

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Nice room.
Stayed 1 night in Apr 2024
Response from Spark Fort Wayne on 20 Apr 2024
Thanks for your review! We're glad you enjoyed your stay, and hope you'll be coming back to stay with us again!

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the desk could have been nicer. Very helpful and cheery. Would recommend Spark by Hilton to friends and family.
Stayed 1 night in Apr 2024
Response from Spark Fort Wayne on 20 Apr 2024
Thank you for your review!

10/10 Excellent

Valerie

Stayed 2 nights in Apr 2024
Response from Spark by Hilton on 7 May 2024
We appreciate your review with us and hope to see you again in the future!

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was they were having a problem with their TV cable service. Difficult to watch anything. Breakfast was a little light from what we get at other properties. Otherwise the hotel was fabulous from what was there before Hilton took over.
Stayed 2 nights in Apr 2024
Response from Spark Fort Wayne on 15 Apr 2024
Thank you for your review. We apologizer the breakfast wasn't to your liking, however it is a Hilton standard for this location. We are currently working on extending the menu for the future.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, clean, cozy hotel. Nothing fancy, but perfect for traveling with kids.
Stayed 1 night in Apr 2024
Response from Spark Fort Wayne on 15 Apr 2024
Thank you for your review and response! We're glad you liked your stay.

4/10 Poor

Jerry

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
The guests upstairs were very noisy, I called the front desk to ask them to try and do something about it. They said they would call their room. The noise and disruption never stopped. A very unsatisfying stay.
Stayed 1 night in Apr 2024
Response from Spark by Hilton Fort Wayne on 25 Apr 2024
We're sorry to hear that you did not enjoy your stay. Here at Spark we strive for every guest to be satisfied.

8/10 Good

LISA

Liked: Cleanliness, staff & service, property conditions & facilities
Road noise was a little loud, but otherwise property was excellent for a business stay.
Stayed 1 night in Apr 2024
Response from Spark Fort Wayne on 11 Apr 2024
Thank you for your review and we're glad you enjoyed your stay! The staff are working on fixing the noise from the highway situation.

8/10 Good

Hongwu

None
Stayed 1 night in Apr 2024
Response from Spark Fort Wayne on 11 Apr 2024
Thank you for your review!

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the breakfast. I don't eat carbs so no good options for breakfast.
Stayed 1 night in Mar 2024
Response from Spark Fort Wayne on 8 Apr 2024
Thank you for your response and your stay, and we apologize the breakfast was not to your liking, however our breakfast is to the Hilton standard. They are working on adding to the menu, so hopefully they will have things you like the next time you stay with us.

10/10 Excellent

William, Waukesha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, convenient to the highway. Everything in the area appeared to be well maintained.
Stayed 3 nights in Mar 2024
Response from Spark Fort Wayne on 3 Apr 2024
Thank you for your feedback! We appreciate you coming to stay with us!

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Comfortable and clean! Staff very nice. Window could be insulated better from highway noise
Stayed 1 night in Mar 2024
Response from Spark Fort Wayne on 3 Apr 2024
We're glad you enjoyed your stay!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet stay. The bed was so comfortable. All of the staff was helpful and friendly.
Stayed 3 nights in Mar 2024
Response from Spark Fort Wayne on 3 Apr 2024
We're glad you enjoyed your stay with us, and hope you will be coming back again!

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small and crunch quarters however, it is perfect for a quick one night stay! It has everything you need a place to sleep watch TV take a shower and then head out the next day. This was the first experience for me, and it will not be the last very pleased with the accommodations.
Stayed 1 night in Mar 2024
Response from Spark Fort Wayne on 3 Apr 2024
Glad to hear that! We can't wait until your next visit!

8/10 Good

Ronda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at front desk check in was very friendly and knew her job well! The room was beautiful, new, very clean! The signs all said breakfast until 10 am however, there was no breakfast at 9:15.
Stayed 1 night in Mar 2024
Response from Spark Fort Wayne on 2 May 2024
Thank you for your review and response.

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility was very clean, the staff was very friendly and helpful and the location is definitely the cherry on top. Accessibility is excellent. Great stay book today!
Stayed 1 night in Mar 2024
Response from Spark Fort Wayne on 3 Apr 2024
Thank you for your feedback! We hope to see you again!

8/10 Good

Shannon, Worthington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but was a little disappointed they didn’t offer in room coffee options and breakfast was very carb heavy. Very clean property and the staff was great!
Stayed 1 night in Mar 2024
Response from Spark Fort Wayne on 8 Apr 2024
Thank you for your feed back and stay, however the breakfast is to the Hilton standard, and they working on adding more things for the future.

6/10 Okay

Grace

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was disappointing and dismal. They had a few pre-packaged muffins/bagels along with watery coffee. The updated modern decor was nice.
Stayed 1 night in Mar 2024
Response from Spark Fort Wayne on 8 Apr 2024
Thank you for your feedback and your stay, we apologize the breakfast was not to your liking, it is a Hilton standard, however they are working on extending the menu for the future, and hopefully when you stay with us again, we will have more options available.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
No microwave in room...
Stayed 1 night in Feb 2024
Response from Spark Fort Wayne on 8 Apr 2024
Thank you for your feed back, and thank you for your stay, however at the time of your stay it was a Hilton standard that there were to be no microwaves in the room, but they are working on changing things in the future.

10/10 Excellent

Arlene

Stayed 1 night in Mar 2024
Response from Spark Fort Wayne on 3 Apr 2024
Thank you for your review!