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Reviews of Best Western Carowinds

2.5 out of 5
Best Western Carowinds
3675 Foothills Way, Fort Mill, SC

Reviews

8.2

Very good

Rating 10 - Excellent. 407 out of 1000 reviews" "
Rating 8 - Good. 372 out of 1000 reviews" "
Rating 6 - Okay. 136 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very friendly and easily added an extra night stay at the last minute.
Stayed 3 nights in Apr 2024
Response from leo on 23 Apr 2024
Thank you for staying with us , Have a great day

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn't like that we charged an extra 80.00 for the 2 rooms we booked. No plausible explanation, management claimed Expedia would have notified us of a higher charge...This was not true. It really did put a damper on our trip. Beware call this hotel first and make sure you keep all your receipts in case you run into a problem like this. Other than tahat the hotel is ok.
Stayed 3 nights in Apr 2024
Response from vicky on 12 Apr 2024
Thanks for your Response

6/10 Okay

Kathleen

Disliked: Staff & service
They charged me an extra fee when I arrived at the hotel. They said the price that expedia had was wrong and I needed to pay more because expedia only gave them a portion of what the room rate should be. Thankfully expedia refunded me, but this hotel is being shady with the fees/pricing. The room was clean. Breakfast was mediocre.
Stayed 1 night in Apr 2024
Response from Vicky on 8 Apr 2024
Thanks for the Feedback. We Appreciate it .

8/10 Good

Kay

Stayed 3 nights in Mar 2024
Response from leo on 23 Apr 2024
Thank you for staying with us , Have a great day

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Hotel
Stayed 3 nights in Mar 2024
Response from vicky on 8 Apr 2024
Thanks for the Feedback. We Appreciate it .

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and room was clean and in good shape. We were only there for the overnight but it was a pleasant experience.
Stayed 1 night in Mar 2024
Response from vicky on 31 Mar 2024
Thanks for staying with BW.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was pet free which we liked. Staff was good and responsive
Stayed 1 night in Mar 2024
Response from vicky on 8 Apr 2024
Thanks for the Feedback. We Appreciate it .

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean and quiet. First room we had was close to laundry and noisy but they gladly let us change rooms. Very easy access to interstate.
Stayed 3 nights in Mar 2024
Response from vik on 25 Mar 2024
Thank you for staying with us , Have A great Day

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There food was cold
Stayed 2 nights in Mar 2024
Response from vik on 25 Mar 2024
Thank you for staying with us , Have A great Day

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that there were a couple of food options available, and that it was a walkable distance. There seemed to be an 18 wheeler truck driving area adjacent to the parking lot and some of the folks around there did look a little suspect. I left my eyeglass case and couldn't find a number to contact them to see if they could mail my eyeglass case.
Stayed 4 nights in Mar 2024
Response from vicky on 8 Apr 2024
Thanks for the Feedback. We Appreciate it .

6/10 Okay

William N.

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from vicky on 8 Apr 2024
Thanks for the Feedback. We Appreciate it .

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff. Clean. Great breakfast
Stayed 1 night in Mar 2024
Response from MANAGER on 17 Mar 2024
Thanks for your feedback, waiting to see you soon!

10/10 Excellent

Joshua

Stayed 1 night in Mar 2024
Response from vicky on 4 Apr 2024
Thanks for your review.

10/10 Excellent

bert

Liked: Property conditions & facilities
Very handy to the freeway and I have stayed here before.
Stayed 1 night in Mar 2024
Response from LEO on 12 Mar 2024
Thank you HAVE A GREAT DAY

8/10 Good

Deborah

Stayed 1 night in Feb 2024
Response from vicky on 8 Apr 2024
Thanks for the Feedback. We Appreciate it .

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Good value
Stayed 1 night in Mar 2024
Response from Leo on 7 Mar 2024
THANK YOU FOR STAING WITH HAVE A GREAT DAY

10/10 Excellent

Terry

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from dev on 7 Mar 2024
THANK YOU FOR STAYING WITH US HAVE A GREAT DAY

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Leo on 7 Mar 2024
THANK YOU FOR STAYING WITH US HAVE A GREAT DAY

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Feb 2024
Response from dev on 7 Mar 2024
THANK YOU FOR STAING WITH US

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Decent for the money. Friendly staff
Stayed 1 night in Feb 2024
Response from dev on 7 Mar 2024
THANK YOU FOR STAING WITH HAVE A GREAT DAY

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the over night stay. The people courtesy,helpful and professional. The price was fantastic.
Stayed 1 night in Feb 2024
Response from Leo on 7 Mar 2024
THANK YOU FOR STAING WITH HAVE A GREAT DAY

6/10 Okay

Maria

Liked: Staff & service
Hotel is ok. Nothing fancy. Stayed there one night.
Stayed 1 night in Feb 2024
Response from dev on 7 Mar 2024
THANK YOU FOR STAING WITH HAVE A GREAT DAY

2/10 Terrible

Shayna, Harmony

Disliked: Cleanliness, staff & service, property conditions & facilities
This property needs a major update and cleaning!! Bed wasn’t even clean…
Stayed 1 night in Jan 2024
Response from LEO on 12 Mar 2024
THANK YOU FOR STAYING WITH US ,APOLOGIES FOR THE INCOVINENCE CASUED .

10/10 Excellent

Rita

Travelled with partner
Liked: Amenities
Happy with everything, except, the property was a bit hard to find. It is kind of hidden.
Stayed 1 night in Jan 2024
Response from MANI on 15 Jan 2024
THANKS FOR YOUR RESPONSE

10/10 Excellent

Craig, lenoir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff easy check in . 2 min to carowinds 15 min walk
Stayed 1 night in Dec 2023
Response from MANI on 15 Jan 2024
THANKS FOR THE RESPONSE

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023
Response from MANI on 15 Jan 2024
THANKS FOR THE RESPONSE

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MANI on 15 Jan 2024
THANK YOU FOR THE RESPONSE

10/10 Excellent

Markita R.

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The Best Western Carowinds was one of the best places I've stayed very clean staff very professional for breakfast with great for a Best Western type of hotel I will give it a four stars
Stayed 1 night in Dec 2023
Response from dev on 7 Mar 2024
THANK YOU FOR STAING WITH HAVE A GREAT DAY

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from MANI on 7 Mar 2024
THANK YOU FOR STAING WITH HAVE A GREAT DAY

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from MANI on 15 Jan 2024
THANK YOU FOR THE RESPONSE

8/10 Good

Lateisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
The stay was very peaceful.
Stayed 1 night in Dec 2023
Response from MANI on 15 Jan 2024
THANK YOU FOR THE RESPONSE

8/10 Good

Les

Stayed 1 night in Dec 2023
Response from MANI on 15 Jan 2024
THANK YOU FOR THE RESPONSE

6/10 Okay

Dylan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2023
Response from MANI on 15 Jan 2024
THANK YOU FOR THE RESPONSE

4/10 Poor

William

Stayed 1 night in Oct 2023
Response from Leo on 22 Dec 2023
Thanks for your surbey. We will try to serve you better next time.Regards,Best Western

8/10 Good

filippo

Travelled with family and small children
Liked: Property conditions & facilities
Very quite not much going on
Stayed 1 night in Nov 2023

8/10 Good

Paul

Travelled with partner
Nice hotel but staff hovered over us at breakfast making us feel unconfortable
Stayed 1 night in Nov 2023
Response from MANI on 15 Jan 2024
THANK YOU FOR THE RESPONSE

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was outdated, and we did not like the pillows.
Stayed 1 night in Nov 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Giuliano

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything you need any nothing more. Rooms were clean, not anything super fancy but again, everything you need. Staff was kind. No complaints.

10/10 Excellent

Yaakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent but for the money.
Clean, comfortable
Stayed 1 night in Nov 2023

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big clean room. However our room on the main floor was in an alcove right next a rear exit. Very noisy with people going in and out all night and early in the morning.
Stayed 1 night in Oct 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

DANIELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

DEBI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Troy

Stayed 1 night in Oct 2023
Response from MANI on 15 Jan 2024
THANKS FOR YOUR RESPONSE

8/10 Good

Tonya

Stayed 1 night in Oct 2023
Response from MANI on 15 Jan 2024
THANK YOU FOR THE RESPONSE

10/10 Excellent

joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“ No Worries” every thing from check in to check o
Everything from check in to check out went smoothly. Staff was friendly and very helpful. Thank you.
Stayed 3 nights in Oct 2023

8/10 Good

Holly

Stayed 1 night in Oct 2023