I booked a room for 3 and got a double room, the staff was nice about it and tried to find us a new room but the manager (or I think it was the manager) was extremely rude. They did, however, charge me more for the new room.
I think the hotel could improve its facilities, for a 4 star hotel, the rooms are extremely old as well as the towels and bed wear.
I loved the guy at the bar, he was extremely nice and I’m sorry I do not remember his name because he was the best.