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Reviews of HOTEL GENESI

2 out of 5
HOTEL GENESI
Via Ventisette Aprile 9, Florence, Città Metropolitana di Firenze

Reviews

6.8
Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 2 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

3.4/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Shanti, Barlows Hill

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stank of sewage in the bathroom. Toilet paper never restocked. Very noising with people checking in at 11pm and allowing their kids to run up and down the hall.
Stayed 3 nights in May 2024

10/10 Excellent

Virginia

Travelled with family
Clean and clear and comfortable. Staff was very responsive. Outstanding location near Duomo.
Stayed 4 nights in May 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Jan 2024

4/10 Poor

Masood

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good Hotel , it’s somewhat like a Hostel Washroom was very dirty , they don’t do daily housekeeping
Stayed 2 nights in Aug 2023
Response from genesi on 31 Aug 2023
buongiornola pulizia delle camere è giornaliera, forse lei è uscito dalla camera molto tardi.

6/10 Okay

Marina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a family
Staff were wonderful and friendly. Water available as well as a fridge to store things. Room was very clean and comfortable.
Stayed 3 nights in Aug 2023

2/10 Terrible

Nicolas

Disliked: Cleanliness, staff & service, property conditions & facilities
Entraban a mi habitación cuando no estaba sin autorización
Stayed 2 nights in Aug 2023

10/10 Excellent

Ivonne

Stayed 3 nights in Jul 2023