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Reviews of Antica Dimora Firenze - Antiche Dimore Fiorentine

Antica Dimora Firenze - Antiche Dimore Fiorentine
Via San Gallo 72, Florence, FI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 56 out of 86 reviews" "
Rating 8 - Good. 23 out of 86 reviews" "
Rating 6 - Okay. 6 out of 86 reviews" "
Rating 4 - Poor. 0 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent staff - could not do enough for us. Excellent location
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience at this hotel is great! We enjoyed staying at this hotel. Alessia was very helpful and she was a great host. The room represents the Tuscan style. I highly recommend this hotel
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like home away from home except actually living in a historical building! The staff were friendly and helpful. I would definitely recommend this place.
Stayed 3 nights in Feb 2020
Response from Antica Dimora Firenze on 16 Feb 2020
Dear Guest, thank you very much for your valuable words - in just one sentence you perfectly summed up what we try to offer to our guests, a home-like feeling in a classical context! We look forward to hosting you again here!

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florence love
This little spot is in a perfect location. It gives you such a local feel. Quaint rooms, ckean and the staff is very very accomadating. We loved our stay.
Stayed 4 nights in Sep 2019
Response from the reception on 28 Sept 2019
Dear Madame, We would like to thank you for this beautiful review, what a pleasure to read that you appreciated so much your stay with us! It's a great reward for us all. Warmest regards

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from the reception on 20 Aug 2019
Dear Mr. David, Thank you for your nice review, we were all so happy reading it! It's a pleasure to know that you enjoyed so much your stay at our Residenza. We hope to meet you again, warmest regards

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star room for a 3 star price
This property was a diamond in the rough (for the price) Awesome staff. Great bed, great shower, very clean. Great price. Location is good to great depending on where you want to be. It was about an 8 min walk to the Duomo, 20 minutes to Uffizzi. Breakfast was significantly better than the other places we stayed on our trip (Rome, Naples Florence, and Lucerne). I would return there on every visit.
Stayed 3 nights in Jul 2019
Response from the reception on 8 Aug 2019
Dear Guest, We really appreciated your beautiful review. we are pleased that your stay in Florence was comfortable and to your liking. We hope to meet you again in the next future From us all, best wishes from Florence

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, friendly staff, clean and comfortable, I will go back and will recommend to friends.
Stayed 3 nights in Jul 2019
Response from The Staff on 21 Jul 2019
Thank you for your review! We wish you a lovely summer. Kindest regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very lovely place to stay--beautiful rooms in a wonderful location. But we stayed during a heat wave and the A/C only sort of worked. It was hot!
Stayed 4 nights in Jun 2019
Response from piero on 10 Jul 2019
Dear Customer thanks for the review unfortunately our technicians intervened for several days in the end we decided to change the engines that were not able to make up for the heat of these days. thank you again Piero

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, good location, avoid late check in
Hotel was nice and staff were pleasant. Dissapointed to have to pay an additional €25 for checking in after 9:30pm purely because our flight was delayed.
Stayed 2 nights in Jun 2019
Response from piero on 5 Jul 2019
Dear Customer we thank you for the review that finds both the residence and the plaisant staff. for the complaint of 25 euros we solved with the keyboard at the entrance for an autonomous check in and with a code that we give to the customer only if we are warned in advance thanks and we hope to have you here again when you next stay in Florence Piero

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Very good breakfast People are very nice Very good location - easy walk to all the famous place
Stayed 6 nights in Apr 2019

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, charming stay. Very friendly, helpful staff.
Stayed 1 night in May 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely time staying here during my trip to Florence visiting my daughter. As a single woman traveling alone I felt very safe and comfortable here. The accommodations were lovely. Thank you!
Stayed 3 nights in Mar 2019
Response from The Staff on 2 Apr 2019
Thank you so much for your words! We are so glad that you enjoyed your stay with us! We hope to see you soon again, our warmest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Europe Vacation
I had a great time in Florence. The staff were extremely accommodating. I would definitely recommend this hotel to anyone visiting Florence!!!
Stayed 3 nights in Nov 2018
Response from The Staff on 27 Dec 2018
Thank you for your kind review!! We hope to have you again with us, Warmest regards

8/10 Good

Nytoronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit far from river..20 minute walk or so but clean location. Dark in hallways at night—no light in stairway. On second floor..can take stairs or use small elevator. Reception only available from 8:30am-12:30pm. Heard someone buzzing at 4am trying to get into building on first night which was a bit annoying. Breakfast was good..only 6 rooms so fairly quiet. It’s more like a bed and breakfast. Decent pricing compared to other hotels in Florence. Air conditioning good but WiFi in room 3 was terrible and only worked in bathroom. I would give this place 3.5/5 stars.
Stayed 3 nights in Aug 2018
Response from The Staff on 26 Aug 2018
Dear Nytoronto, Thank you for your review. We are sorry that your experience with us wasn't so pleasant, especially for the buzzing, which was probably a stupid joke that usually never happens as we are in a silent and residential area. Regarding the WiFi, we thank you for letting us know, we are very sorry for the inconvenience, but we are happy to say that we have solved the problem. Finally, yes, we are a B&B! Thank you again, this reviews always help us to improve! Kind regards

6/10 Okay

Z, USA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Our stay here in Florence was a beautiful experience. It was quite hot while we were there which was not so good. The hotel was easy to find, fairly close to the sights, restaurants, etc. Our check in was great, breakfast was beautiful, and the rooms were nice. Unfortunately, our air conditioner was broken and we suffered through a couple nights of warm temps. We were given a fan but it still was warm. They did fix it for the last night so that was good. The internet was a disaster. It basically did not work in our rooms or in the reception area. We were on tours and sight seeing each day but without internet it made planning quite difficult.
Stayed 4 nights in Aug 2018
Response from The Staff on 26 Aug 2018
Dear Z, Thank you very much for your review and for having been our guests! We are sorry for the problems occured, but as you have seen, we always do our best to give you the best support possible. The WiFi problem (related to the recent storms) was fixed, we totally understand it wasn't easy for you, but we would like to clarify that we provide you a Smartphone with internet (and Free International and local calls!) that you can bring with you during your stay and that can be very helpful! Thank you again, Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from piero on 25 Jul 2018
Dear Guest Many thanks Piero

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Good location. Breakfast not good. Cereal terrible not enough fresh fruit. I wouldn’t go back. I have stayed at many b&b in the past that were much nicer
Stayed 4 nights in Jun 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Very nice place to stay. Make sure you check in by 7 pm as it’s a bed and breakfast and you can not check in later without additional fees. I lost a night I paid for because I did not get in from where I was visiting until very early in the morning due to difficulties with train travel.
Stayed 2 nights in Jun 2018

10/10 Excellent

Fred, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and good location
The location is in a quieter neighborhood but within walking distance to all the major attractions. The staff was extremely helpful and accommodating with our delayed departure after check out. It made our visit to Florence very enjoyable.
Stayed 4 nights in May 2018
Response from The Staff of Antica Dimora Firenze on 23 Jun 2018
Thank you very much! We are looking forward to welcoming you here again, Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Stayed 2 nights in May 2018
Response from The Staff of Antica Dimora Firenze on 23 Jun 2018
Thank you very much! We are looking forward to welcoming you here again, Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the third time we have stayed here. The rooms are beautiful, the staff is wonderful and very accommodating and the location is walking distance to most everything. Enjoyed our stay ... like always!!!
Stayed 2 nights in May 2018
Response from the staff on 17 May 2018
Dear Guest many thanks for your review and it's very important for us thanks and hope to see you in the next

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a couple to stay in Florence
Our stay here was very good, the owners were very welcoming. I would recommend this place to anyone that wants a good nights sleep. I didn't see the elevator when we arrived, and needlessly carried the baggage up 2 flights of stairs. There are several restaurants in the area that are really fantastic within a block or 2 of the hotel.
Response from the staff on 17 May 2018
Dearest David many thanks for your nice words for sure we will find a solution about the elevator. Hope to see you again

10/10 Excellent

SuzyQ, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming
The hotel was very warm and welcoming as were the staff. It was small and quaint. In a quiet district but within easy walking distance of the centre and main attractions.
Stayed 4 nights in Feb 2018

10/10 Excellent

Tony and Nancy , Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Florence, accessible to all the sites,tran
Excellent accommodation with very helpful staff. Met wonderful fellow travelers
Stayed 4 nights in Feb 2018

10/10 Excellent

david , florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff could not be more helpfu
My wife travelled out before me due to a ticket problem causing me to fly out next day
Stayed 5 nights in Feb 2018

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

8/10 Good

jule, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitschy & Cool
We enjoyed being in Firenze just off the beaten track! Close enough and great neighborhood. Beautiful room and a nice big bathtub for a long soak at the end of the many miles we walked through Firenze! Lovely breakfast as well! My only suggestion is to supply a small sachet of bathing salts for a nice soak. They are non-existent anywhere in town. Grazie!
Stayed 1 night in Oct 2017

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B close to city center
Staff was super friendly and spoke perfect English. Breakfast was awesome and cappuccino was made to order every morning! Just shy of centrally located, but nice because you aren't constantly surrounded by tourists- quick walk to city center. Only downside was that the wifi was a hit or miss in our room.
Stayed 5 nights in Sep 2017

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charm, and location, trumps all!
This hotel, in the heart of Florence, embodies charm. It is in easy walking distance of all of the major attractions as well as the bus stop. No end of choices surround you for eating and shopping. Be sure to go to the market for lunch! Rooms are on an upper floor, but there is a lift. The lobby/dining room is small but beautiful and comfortable. We often sat in the evening and relaxed. There were always treats left out on the sideboard. Breakfast was really good. Our room had a drawback: hot in the middle of summer. Airconditioning was inadequate to even cool down the room, and it is too noisy on the front-facing street to leave the windows open. By closing the shutters during the day we were able to keep the cool in, then open them for a few hours before we went to bed. They kept the noise out during the night. This is such a small complaint compared to all of the other lovely features - a pretty room, the lively feel of being in the center of Florence, the kindness of the staff. We drove in and our care was safely parked by a parking service until we needed it. I would not hesitate to stay again.
Stayed 4 nights in Jun 2017

8/10 Good

conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Baptiste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Florence
Wonderful location to all sites and Giovanna was great.
Stayed 5 nights in Jul 2017
dear Guest, we thank you for your kind words. We are very happy that you had a great time with us and enjoyed the work of our staff. Looking forward to see you again, best regards the reception

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick, great stay
This bed and breakfast is classy, charming and well situated away from the mania of florence.Loved the room and the breakfast room/lounge. Breakfast was delightful.
Stayed 1 night in Jul 2017
Dear Guest, We thank you for your kind words that make us happy to do this job We hope to meet you again as our guest in the next future. We send you our kiindest regards the reception

10/10 Excellent

Jeff, Fort Lauderdale, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient, comfortable place, near everything.
The staff were very friendly and helpful. On our first day the gentleman took a city map, circled the popular sites and drew the walking route to get to each. The room was comfortable with a a nice bed, tourist guides in the bookcase, a nice, spacious shower and a mini-fridge in the closet. A nice continental breakfast was ready each morning.There were small snacks and beverages available after hours in the reception room to nosh on after a long day of touring the city..
Stayed 2 nights in Jul 2017

10/10 Excellent

TSZ KA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love to stay here very much!!!
The reception is very nice! The breakfast is very good as well!!! The house is very comfort and homie! Enjoy to stay here very much!!

10/10 Excellent

Fiona , Oxford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A haven of elegance, civility and peace
Hidden behind a wooden door and up echoing stone steps, the Antica Dimora is a real sanctuary of sophistication and tranquility. On entry the shuffling mass of Florence's tourism is replaced with classical music, sofas the colour of claret, freely available tea, coffee and cake, and an honesty bar proffering Vin Santo and biscotti. Our double room was faultlessly beautiful, with an understated and tasteful charm. The four-poster bed was spacious and firm. The large windows ensured easy ventilation, and as they looked on to courtyards behind the main street it was possible to keep cool without traffic noise. The Florentine sun filtered gently in each morning, other guests were scarcely audible, and breakfast was wonderfully calm - a balanced continental buffet, with freshly filtered coffee, fruit juices, pastries, cereals, and a whole variety of breads, meats and cheeses. Sipping coffee and slowly awakening at a large shared table, with classical music drifting over us and a hushed, gentle atmosphere in which the hotel staff were carefully attentive but utterly non-intrusive, this was the perfect start to a day of sightseeing. We were able to walk to the duomo within 15 minutes, and yet we were sufficiently north of the major tourist centre to feel in touch with a more authentic Italy, and to be able to find a local trattoria for an evening meal - then a stroll down to the Arno before tea in our lovely room and restorative sleep.

10/10 Excellent

Clarke, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation in Florence
We picked Antica Dimora Firenze based on reviews on TripAdvisor and weren't disappointed. The room was very well presented and clean, and we also had a small balcony overlooking the courtyard so could sit out and enjoy the (infrequent March) sun. The breakfast buffet was spot on, and returning home each day to vino santo and biscotti was a nice little treat. All the staff we met were very friendly and extremely helpful. And on top of this it's only 10 minutes' walk down to the Duomo (well, it was at our pace anyway!) so perfectly located for us - within walking distance of the sights but far enough away from the middle of the city to be nice and quiet. Will happily return!

10/10 Excellent

Dimuthu, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, welcoming and cute
We arrived after the check in desk closed. I'd told the hotel this in advance, and had been given a mobile number to whatsapp. I did so, got a prompt response (in perfect English) and a couple of minutes after my wife and I arrive, a young lady and her boyfriend arrive on a moped, hop off, introduce themselves warmly and show us to our room. A great introduction to the character of the hotel, and of Florence in general. The room was lovely, exactly as described on the website. And in a city where value is often hard to come by, I thought this place was a relative bargain. The character of the hotel was lovely, breakfast was good, and the whole experience was just wonderful. I really enjoyed it. And would heartily recommend it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Great small hotel, its a bit far from center; around 15 min walk

8/10 Good

dan and jane ce, maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Small with nice room and staff close to attractions.

10/10 Excellent

Craig, Homewood, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Florence
Outstanding hotel in quiet part of Florence but walking distance to major cultural treasures of Florence.

6/10 Okay

Jordan

Liked: Cleanliness, property conditions & facilities
Good stay
The hotel was nice and welcoming. The room was decorated nicely and clean. We had only stayed here for one night when we were upgraded to the Antica Dimora Johlea because we were the only ones at the Firenze. The Johlea was much nicer with a beautiful roof top terrace and free cappuccinos, coffees, ETC. Our room size was about the same at both places and are only a block or two down from each other as well. Both are nice, quaint hotels I would go back to.

10/10 Excellent

Jane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Florence
Very comfortable stay and helpful and friendly staff. There is a lift which is a bonus so no need to carry luggage up many stairs. Location is good, it's slightly further away than other options closer to tourist attractions but the walk is nice and you see more of Florence. Would definitely stay here again and recommend to anyone.

10/10 Excellent

Larisa, atlanta, georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very cute!
great location and adorable boutique-style hotel. lots of atmosphere and very homey-feeling. recommend you check with them in advance about what time you are arriving, because they are only at the front desk during certain hours (i think until noon) and it was difficult for us, traveling without a cell phone to be able to call them, to work this out at the last minute!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Italian hospitality!
Absolutely fabulous hospitality!! 15-20 minute walk to the train station and 10 minutes to the central market, which has justly leather goods and scarfs but is nice for gifts. The hotel has a very lovely feel with a beautiful front room with beverages, snacks and an honesty bar of wine. The lady who manages it gave us so much help finding our way around not only the town of Firenze but the villages around it. We would Definitely stay here again!!!

10/10 Excellent

Teresa, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
We had a great time in Florence. The hotel was in a great location - easy to walk to local spots or to reach the bus line. The staff was wonderful! Very friendly and helpful. We needed to leave early one morning for a tour, and they provided us with a few things for breakfast the night before. Our room was wonderful - we really enjoyed the terrace and the extra room. Definitely the best hotel of our time in Italy!

8/10 Good

JoJo, Irving, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located and pleasant
We were quite pleased with the hotel. Loved its location and found it quite comfortable. The view from the balcony was a bit disappointing, but overall we thought it was a good value.

10/10 Excellent

Peter, Newcastle upon Tyne England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel in Florence
We stayed 2 nights at the hotel.It was a very typical Italian small hotel immaculate throughout. An easy 10 minute stroll to the centre which we liked as a very quiet location,but bars and cafés near. We will definitely stay again,and would recommend this hotel. All staff very helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place and excellent service
The hotel was great and the service was even better. I recommend