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Reviews of Arran Motel

4 out of 5
Arran Motel
64 Quintin Drive, Te Anau

Reviews

9.2

Wonderful

Rating 10 - Excellent. 90 out of 145 reviews" "
Rating 8 - Good. 44 out of 145 reviews" "
Rating 6 - Okay. 9 out of 145 reviews" "
Rating 4 - Poor. 2 out of 145 reviews" "
Rating 2 - Terrible. 0 out of 145 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clarke

Liked: Staff & service, property conditions & facilities
Small and quiet little motel. Room was comfortable with all the amenities. Quick drive to down town and restaurants. Very nice owners.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 1 night in Apr 2024

8/10 Good

sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff member we encountered was lovely and friendly. The room itself was quite dated but functional for the one night we stayed. The beds aren't the most comfortable. There are self laundry facilities on sight for a very reasonable price.
Stayed 1 night in Apr 2024
Response from Mel on 13 Apr 2024
Thank you for your review Sheena. The beds in your unit are new, sorry you found them uncomfortable. Kind regards Mel and Mark

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Feb 2024
Response from Mel on 30 Mar 2024
Thank you Michael.

10/10 Excellent

Murray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area with staff very friendly Very comfortable bed Recomend
Stayed 2 nights in Feb 2024
Response from Mel on 30 Mar 2024
Thank you Murray. Kind regards Mel and Mark, Arran Motel Te Anau

8/10 Good

Alison, Grand Junction

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from M&M on 8 Feb 2024
Thanks for the great score Allison

10/10 Excellent

LOUISE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Mel on 11 Jan 2024
Thank you for your positive review Louise. Hope to be able to host you again some day. Kind regards Mel and Mark

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from M&M on 9 Jan 2024
Thanks Gary,Pleased you had a great stay with us.Regards Mel & Mark

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed
Only stayed a night but was comfortable, with helpful hosts. Nice to see eco friendly toiletries too
Stayed 1 night in Dec 2023
Response from M & M on 19 Dec 2023
Thanks Samantha,Pleased you enjoyed your stay with us.Regards Mel & Mark

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from M&M on 17 Nov 2023
Hi Joanna,Pleased you enjoyed your stay.Regards Mark & Mel

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay for the Milford Sound cruise!
Stayed 2 nights in Oct 2023
Response from M&M on 17 Nov 2023
Thanks for your review, Annie.Regards Mel & Mark

10/10 Excellent

Kathy J

Travelled with group
Liked: Amenities
Very clean. Hosts were very nice and accommodating. I’m
Stayed 2 nights in Nov 2023
Response from M&M on 3 Nov 2023
Thanks for your review Kathy.It is always great to here back from guests. We are pleased you enjoyed your stay at Arran Motel and the beautiful Te Anau.Safe travelsRegards Mel & Mark

10/10 Excellent

Donner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from M&M on 27 Oct 2023
Thank you for your review, we are pleased you enjoyed your stay with us and look forward to assisting you for any future visits.From the Arran Motel Team

10/10 Excellent

Jorshan

Stayed 1 night in Oct 2023
Response from M&M on 17 Nov 2023
Hi Jorshan,Thank you for your review.Regards Mel & Mark

10/10 Excellent

phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little family-owned motel, just a block from the lakefront!
Stayed 2 nights in Oct 2023
Response from M&M on 21 Oct 2023
Thanks Phil,Pleased you enjoyed your stay with us.Regards Mel & Mark

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get place to stay, friendly staff, very clean, easily walkable to downtown.
Stayed 2 nights in Oct 2023
Response from Mel on 15 Oct 2023
Thank you for your review Melanie. Hope to be able to host you again in the future.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from M&M on 14 Sept 2023
Thanks Diane,Hope to see you again.Regards Mark & Mel

8/10 Good

Glenda

Travelled with partner
Liked: Amenities
Friendly and a relaxed atmosphere. Very reasonably priced.
Stayed 1 night in Aug 2023
Response from M&M on 31 Aug 2023
Thanks Glenda,We are pleased you enjoyed your stay with us.Regards Mel & Mark

10/10 Excellent

Shona, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room was lovely and clean. Easy drive in to town for meals.
Stayed 2 nights in Aug 2023
Response from Mel on 27 Aug 2023
Thanks Shona,Pleased you enjoyed your stay.Regards Mel & Mark.

10/10 Excellent

De?bie

Liked: Cleanliness, staff & service, property conditions & facilities
A very clean and tidy unit. It showed care and attention to detail with the smaller things. Would definately stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location
Clean, tidy, warm and lovely hostess. It was nice to walk around the township. Thank you for a comfortable stay.
Stayed 2 nights in Jun 2023
Response from Mel on 6 Jun 2023
Thank you for your review Lynn, hope to be able to host you again in the future. Kind regards Mel

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, and comfortable.
Stayed 1 night in May 2023
Response from Mel on 6 Jun 2023
Thank you for your review Peter. Hope you come back to stunning Fiordland again in the future. Kind regards Mel and Mark

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean & tidy spacious one bedroom unit. Very handy to town & very close to the lake.
Stayed 2 nights in Apr 2023
Response from Mel on 6 Jun 2023
Thank you for your review Megan. Pleased you enjoyed your stay at Arran Motel. Kind regards Mel and Mark

10/10 Excellent

Elaine

Stayed 1 night in Mar 2023

10/10 Excellent

Brian

Stayed 1 night in Mar 2023

10/10 Excellent

Akira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2023
Response from Mel on 13 Feb 2023
Thanks Akira,We are pleased you enjoyed your stay with us.Regards Mel & Mark

8/10 Good

Duncan

Stayed 1 night in Jan 2023
Response from Mel on 13 Feb 2023
Thanks for the review Duncan.

8/10 Good

Evony

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect. Lovely decor and super comfortable bed!
Response from Mel on 31 Dec 2022
Thanks Adrienne,We are pleased you enjoyed your stay with us.Regards Mel & Mark

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay in Te Anau.
Stayed 2 nights in Dec 2022
Response from Mel on 15 Dec 2022
Thank you for your review Paul. Hopefully we will get to host you again another time. Kind regards Mel and Mark

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Mel on 27 Nov 2022
Thanks for your great review Nicole.Pleased you enjoyed your stay with us.Regards Mel & Mark

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

willem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful motel with an easy walk to town. Large living area clean and comfortable
Stayed 2 nights in May 2022
Response from Mel on 17 May 2022
Thanks for your great feedback. We are so pleased you enjoyed your stay with us and look forward to seeing you both again in the future. Regards Mel & Mark

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service
I personally did not like people smoking outside rooms when you cant leave your own door open because of their smoke. I found it offensive having to put up with the smoke walking to my room. There needs to be somewhere away from the building for them to smoke. Not having Netflix or Sky was another let down for us. We were hoping to watch the rugby after a long day away at the Motel but had to go elsewhere to watch it.. The staff were very friendly and the cleanliness was great.
Stayed 2 nights in Apr 2022
Response from Mel on 17 May 2022
Hi Jill, Thanks for the feedback. We are sorry you had to endure second hand smoke and understand this offending you but we are unable to do anything after the fact. If management had been informed at the time I'm sure we would have come up with an appropriate solution. Regards Mark & Mel

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Mel on 18 Jan 2022
Thank you for your review.

8/10 Good

Hermanus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpfull owners and staff, truly interested in your experience. A great stay.
Stayed 9 nights in Dec 2021
Response from Mel on 12 Jan 2022
Thank you for your positive review. We are genuinely interested in our guest experiences. Hope to host you again in the future. Kind regards Mel and Mark

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like we were treated like their family
Stayed 1 night in Jun 2021
Response from Mark on 19 Jun 2021
Thanks for your review. We are so pleased you felt that way. Hope to see you again Regards Mel & Mark

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well stocked with tea, coffee, shampoo and even had a hair dryer!! lots of care and provision loved the people as well especially the staff :)
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean lovely bed
Stayed 2 nights in Apr 2021
Response from Mark on 28 Apr 2021
Thanks for the review. Pleased you enjoyed your stay with us at Arran Motel. Regards Mel & Mark

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice hotel stay. The staff were friendly, room clean and it was quiet. The d definitely stay here again.
Stayed 2 nights in Feb 2021
Response from Mark on 24 Feb 2021
Hi Erin, Thanks for the great review. We are pleased you enjoyed your stay with us. Regards Mel & Mark

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Mark on 18 Jan 2021
Thanks for your high scoring

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Wonderful hosts and clean room. However, heater was so extremely loud, that you were unable to sleep. The pillows and mattresses are of low quality (but what you would expect of such a low price point). Great internet, but the heater was the deal breaker. If it were quieter, it would be a much nicer place to stay in.
Stayed 2 nights in Jul 2020
Response from Mark on 21 Jul 2020
Hi, Sorry you found the heater noisy. We do have panel heaters availiable that we advise guests to use through the night. Not sure why you were not offered them. Regads Mark & Mel

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Property is older style, and room we stayed in had not been renovated, as some other rooms had. The efficiency of the compact space could be improved. Staff very helpful & replied promptly to questions.
Stayed 2 nights in Mar 2020

10/10 Excellent

Belinda, London uk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & very comfortable . Host very friendly & very helpful. Knowledgeable of area & what to do for tourists. Excellent . Thank you.
Stayed 5 nights in Feb 2020
Response from Mel on 1 Mar 2020
Thank you for your positive review. We are always looking at ways to improve our guests stay and hope to be able to host you again in the future. Kind regards Mel and Mark, Arran Motel, Te Anau

8/10 Good

careen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Stephen CN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well designed rooms
Very well designed rooms , friendly staff and good location. Highly recommended.
Stayed 2 nights in Jan 2020
Response from Mel on 14 Jan 2020
Thank you for your positive review Stephen. We hope we can host you again in the future. Kind regards Mel and Mark, Arran Motel, Te Anau

10/10 Excellent

Jerry, Utah, USA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well-kept older motel with helpful, friendly staff, clean and quiet rooms. Paint, windows, carpet all appear pretty new. Beds a bit hard. Easy walkway to lakefront.
Stayed 3 nights in Dec 2019
Response from Mark on 11 Jan 2020
Thanks Jerry, We appreciate good feedback. Pleased you enjoyed your stay. Regards Mel & Mark