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Reviews of Reethi Faru Resort

5 out of 5
Reethi Faru Resort
Filaidhoo island, Filaidhoo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 74 out of 104 reviews" "
Rating 8 - Good. 17 out of 104 reviews" "
Rating 6 - Okay. 9 out of 104 reviews" "
Rating 4 - Poor. 2 out of 104 reviews" "
Rating 2 - Terrible. 2 out of 104 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful. I woke up to an amazing view every morning in my ocean-water villa. I loved the room and the restaurants were also nice. The staff were all kind to me and I truly enjoyed my stay here. The only thing I had a hard time with was no night life lol since my body was on a different time zone so I had a hard time falling asleep.
Stayed 3 nights in Jan 2024
Response from Reethi faru Resort on 12 Feb 2024
Thank you for your wonderful feedback! We're thrilled you enjoyed the beautiful ocean-view villa, restaurants, and our friendly staff. We'll take note of your feedback regarding the nightlife and strive to make improvements. We hope to welcome you back soon for another great stay!

10/10 Excellent

Prashant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional Experience for Vegetarian Delights! ⭐⭐⭐⭐⭐** I recently had the pleasure of staying at Reethi Faru Resort from December 2-6, 2023, and I must say it was an unforgettable experience. The highlight of my stay was the exceptional treatment I received from the restaurant and kitchen staff. As a vegetarian, I often encounter challenges when dining out, but the team at Reethi Faru went above and beyond to cater to my dietary preferences. The variety and creativity in the vegetarian menu were truly impressive. Each meal was a delightful culinary journey, and the chefs showcased their skill in crafting delicious and diverse vegetarian dishes. The restaurant staff deserves special mention for their attentiveness and warm hospitality. They not only ensured that my dining preferences were met but also provided personalized recommendations that exceeded my expectations. The picturesque setting of the resort coupled with the outstanding culinary experience made my stay truly memorable. Reethi Faru Resort has set the bar high when it comes to customer service, and I would highly recommend it to fellow travelers, especially those with dietary preferences. Kudos to the entire team for making my stay so enjoyable. I look forward to returning to Reethi Faru for another extraordinary experience.
Stayed 4 nights in Dec 2023
Response from Reethi faru Resort on 18 Dec 2023
"Thank you immensely for sharing your wonderful experience at Reethi Faru Resort! We're thrilled to hear that our team could exceed your expectations, especially in catering to your vegetarian preferences. Delivering exceptional service and memorable culinary experiences are at the heart of what we do. We appreciate your kind words and look forward to welcoming you back for another extraordinary stay. Safe travels until then!"

10/10 Excellent

Leandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'd love to stay at the Reethi Faru Resort. The staff were all friendly and helpful. The Water Villa was amazing and the beach/sea was just wow! One little thing we were not that happy was the arrival with the domestic flight. We had to wait about 4h in Malé till our flight to the Resort. However, we absolutely recommend the resort.
Stayed 9 nights in Jul 2023
Response from Reethi Faru Resort on 19 Oct 2023
Thank you for choosing Reethi Faru Resort for your recent stay and for taking the time to share your experience.We sincerely apologize for the inconvenience you faced during your arrival with the domestic flight. Your feedback is incredibly valuable to us, and we will look into ways to streamline the arrival process to ensure a smoother.We are delighted that despite this hiccup, you had an enjoyable stay overall. It was a pleasure having you with us, and we look forward to welcoming you back to Reethi Faru Resort for another memorable experience soon.

10/10 Excellent

Soren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little private paradise
Beautiful pristine island with very good snorkeling around the island. Deluxe beach villa is well placed in between the natural tropical vegetation, less than a 50m from the ocean and beautiful sandy beach. The room is spacious and good conditions and comfortable.
Stayed 5 nights in Dec 2022

6/10 Okay

Zain

Travelled with partner
Liked: Cleanliness, staff & service
It was a good experience but not as luxurious as other resorts
Stayed 3 nights in Jul 2022

10/10 Excellent

Rosemary Santos Obed, La Habra

Liked: Cleanliness, staff & service, property conditions & facilities
Overall my stay was good. It was so relaxing.. and because we celebrated our 40th anniversary, they decorated the bed w/ flowers and gave us a candlelit dinner on a discount price
Stayed 4 nights in Jul 2022

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't recomend enough
Amazing place. Lots of natural foliage was keep in place so stays comfortable even on a hot day. Staff is super helpful and friendly. Spa an amazing tranquil environment. Very evo friendy place. The reef right off the beach is amazing. Food is cheap for the maldives and good. Rooms are beautifully well appointed and new. One negative is the clear bottom canoe is death trap, I'm an avid kayaker and the thing nearly killed me. I was there on my honeymoon but the place seamed pretty family friendly... i visted 3 islands on this trip and wish i had spent the whole time at this island
Stayed 5 nights in Apr 2022

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort - great experience all around
We both really enjoyed our stay in Reethi Faru. Cannot fault the resort in any way - the room (we had a water villa), restaurants and bars were excellent. As all inclusive guests we ate most meals in the main Vakaru restaurant where we were looked after by an incredibly friendly waiter for the whole time we were there - it was lovely to get to know the staff in general. The activities were really well organised; Sea Explorers Reethi Faru is one of the best organised dive centres in our experience, and the watersports facilities are great. One of the main reasons we chose this resort was their eco credentials; we felt that the resort really did excel here (and we even feel they could do more to market this!). Laura the resort's conservationist was incredibly friendly and knowledgable about how the resort managed things like waste, power and water provision. Being able to assist with reef conservation was both informative and fun. We took the water taxi transfer to the island on the way in, and found it took quite a long time (around 90 mins rather than the stated 40mins) - likely due to the bad weather at the time. That said, all the luggage transfers, etc were incredibly well organised. The seaplane on the return was great, quick and very convenient, as well as being a great scenic way to get a view of the Atolls.
Coral reef restoration project in action
The water villa
View from the beach near the villas
A nice touch
Stayed 13 nights in Dec 2021
Response from Vittoriano Ummarino on 19 Jan 2022
Dear Christian, Thank you for the review. Our bio-luxury resort has committed to conserving the beautiful island for nature and our guests. We believe sustainable development contributes a significant part to corporate responsibility, and we can protect the precious nature and marine life around the island! We strive to offer our guests the best services and activities, never to get bored of it. We are glad to hear that you enjoyed your stay with us! We would love to have you again on this island! Stay healthy and take care.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally booked a five night stay at Reethi Faru Resort. But the resort was so amazing, we extended our stay by another five nights! We stayed in a Water Villa with amazing sunsets every night. And Rajan did an magnificent job of keeping the place pristine and clean. The daily buffet at Vakaru was top notch, and our server Shiraz was amazing. Often our beverages were waiting at the table before we sat down. Reethi Grill provided the perfect setting for my birthday dinner, and Jani did a tremendous job of setting the perfect table on the beach - not an easy feat when competing with a strong wind. One of the main reasons for visiting the Maldives is to dive, so we logged 10 dives with Sea Explorer. An excellent outfit who take care of every detail and safety is always first. Patrick and Teo did amazing jobs in anticipating our needs and making a life dream into a reality. Thank you! But none of this was possible without Hussain Gais at the front desk. In order to prolong our stay, I had to call the USA and change our flight date. He allowed me to use his cellphone on numerous occasions. And Amaa was also incredible, she organized many birthday surprises during our trip, even calling to wish happy birthday from everyone at reception. But this friendliness and attention to detail by everyone at reception is all thanks to Manoj, the front desk manager. He was always available to resolve any issue, often reaching out with answers via email.
Stayed 5 nights in Jun 2021
Response from Vittoriano Ummarino on 7 Jul 2021
Dear Guest, Sunny greetings from Reethi Faru Resort, Maldives! Thank you very much for staying with us on such a special occasion and taking the time to review our resort on this platform. We are thrilled by your kind words regarding the resort and it warms our heart immensely to know you extended your vacation just to stay with us a bit longer. Your special mentions of our team members are well noted and will be shared with our team. We are sure it would brighten up their day! We look forward to hopefully having you back with us, soaking in the tranquillity, indulging in different cuisines and enjoying the many activities we offer across the island once more. Warm Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were all very kind and accommodating. They created a wonderful surprise birthday dinner celebration for my husband.
Stayed 10 nights in Feb 2021
Response from Vittoriano Ummarino on 26 May 2021
Dear guest, Sunny greetings from Reethi Faru Resort! We are thrilled to hear you had a wonderful stay with us. Thank you for choosing us for your special celebration, and we hope to see you soon. Warm Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reethi Faru resort was overall great. It is only 3 years old so the bedrooms are modern and nicely decorated. I had a garden villa and was really spacious. You don t have direct access on the beach with your sun bed unless you go for the beach villa. There were 3 areas where i could be on the beach. The Nala bar beach is the best. The pool was too busy for my liking. The main restaurant is actually the best with Indian inspired buffet full of flavour. Staff very friendly. Scuba diving is great and is about 100USD per tank. You can count 500USD for the return sea plane trip (approx 1h) from Male airport. Overall great experience
Stayed 9 nights in Apr 2021
Response from Vittoriano Ummarino on 26 May 2021
Dear guest, Sunny greetings from Reethi Faru Resort, Maldives! Thank you very much for staying with us and taking the time to review our resort on this platform. We are thrilled by your kind words regarding the resort and the facilities. Thank you very much again, and we look forward to your next visit. Warm Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reethi Faru was a dream to stay at. We stayed in a water bungalow. We rented snorkeling equipment to swim off the balcony everyday. There were so many things to do on the island from scuba diving to deep sea fishing. The food was better than expected, and the staff was great.
Stayed 5 nights in Mar 2021
Response from Vittoriano Ummarino on 26 May 2021
Dear Guest, Thank you very much for such a marvellous rating. We are glad to hear that you had a wonderful holiday here with us. We hope to see you soon! Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Trip
Generally helpful and friendly staff, particularly at the restaurants and the daily room attendants. Fantastic pool area and a good length for swimming laps. Based on price/value, will definitey go back if given the opportunity.
Stayed 6 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 5 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Vittoriano Ummarino on 16 Jan 2020
Thank you very much for such a marvelous rating.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, namely Amaa (should be promoted to management), Aslam, and most of the managers (especially Marco). There was one gentleman who should not be in a management position (Ranjith). He was unfriendly and even raised his voice at me at one point. I had paid a lot of money to be there and them booked a 4 hour fishing trip and simply wanted to find a way to get something to eat since we would be missing our breakfast buffet. His solution was bread. When you pay to be at a resort like this I think that management should find ways to make your stay as pleasant as possible (and most of them did). Some people save money for a very long time for a dream vacation like this. We do not all have tons of money to throw around but we should all be treated kindly and respectfully. Amaa and Marco really made my trip special. I was also ill while there and the doctor was sent to my room straight away (4 am I believe). He was wonderful as well. The food was great. The beach was beautiful. The bartender at the pool bar was also GREAT! He was very kind and friendly. The gym was lovely as well. I was also very happy with the cleaning and wait staff. The rooms were always clean and any time there was even the slightest issue it was handled immediately. I would definitely visit this resort again BUT I would avoid Ranjith at all costs.
Stayed 5 nights in Dec 2019
Response from Vittoriano Ummarino on 16 Jan 2020
Dear Michelle, Sunny greetings from Reethi Faru Resort, Maldives ! Thank you very much for staying with us and taking time to review our resort at this platform. We are thrilled by your kind words regarding resort and the facilities. Obviously, we are disappointed with the inconvenience you encountered during your vacation. I would like to ask you to share your accommodation details with us, so that we can look into that and contact you directly. We apologize for failing to meet your expectations. Thank you very much again, and we look forward to your visit. Warm Regards

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019
Response from Riddian Davies on 25 Dec 2019
Dear guest, We are glad to note that you had an amazing holiday here at Reethi Faru. Thank you very much for such a marvelous rating. We sincerely look forward to welcome you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2019
Response from HPS Barsal on 7 Dec 2019
Dear Valued Guest, Thank you for your wonderful rating for Reethi Faru Resort.Hope you had a wonderful stay with us. Hope to see you soon in Reethi Faru Resort. Thank you,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful island with a great house reef for snorkeling and beaches for relaxation. Good food with plentiful buffets although the dishes sometimes could use a bit more seasoning. We dived with the local dive shop for a few days and can definitely recommend it to all divers, although it's a bit on the pricier side. Great for relaxing vacation, diving and drinking beer during the breaks.
Stayed 9 nights in Oct 2019
Response from HPS Barsal on 1 Nov 2019
Dear Guest, Sunny Greetings from Reethi Faru Maldives, Thank you very much for taking the time to post your review at this platform. We are delighted to know that you had a wonderful holiday here. Your kind words has been are the true reward as a hotelier we can get. Thank you again and we sincerely looking forward to welcome you back soon. Warm Regards HPS Barsal

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from HPS Barsal on 12 Sept 2019
Dear Guest, Thank you very much for the rating. Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reethi Faru is a wonderful resort, it is well thought out in terms of the layout of the island, everyone gets their own spot on the beach, or in our case, a wonderful view from the water villa. The staff are noticeably happy people, always willing to help the guests out. The food was fantastic, the snorkeling was simply incredible, there are so many corals and fish to see. We can't say enough good things about the place.
Stayed 7 nights in Jul 2019
Response from HPS Barsal on 12 Sept 2019
Dear Guest, Thank you very much for such a marvelous rating and review. We are glad to know that you had a wonderful holiday here with us. We sincerely looking forward to welcoming you back soon. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely clean! Relaxing; It was not crowded at this time of year. Turquoise water everywhere. The tourists were equally responsible. The beaches were not polluted with plastics and garbage.
Stayed 2 nights in Jul 2019
Response from HPS Barsal on 12 Sept 2019
Dear Guest, Thank you very much for such a marvelous rating and review. We are glad to know that you had a wonderful holiday here with us. Regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was very tranquil. Excellent spot for a pleasant getaway.
Stayed 5 nights in Jul 2019
Response from HPS Barsal on 12 Sept 2019
Dear Guest, Thank you for rating and review at this platform. We looking forward to welcoming you back soon. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort destination. Please beware of weather/season when you book.
Stayed 3 nights in Jul 2019
Response from HPS Barsal on 12 Sept 2019
Dear Guest, Thank you for such a wonderful rating and review at this platform. We looking forward to welcoming you back soon. Regards

10/10 Excellent

Verified traveller

Stayed 5 nights in Jul 2019
Response from HPS Barsal on 12 Sept 2019
Dear Guest, Thank you for such a wonderful rating at this platform. We sincerely looking forward to welcoming you back soon. Regards

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019
Response from Reethi Faru on 3 Jun 2019
Dear Valued Guest, Thank you for choosing Reethi Faru. We are glad to see your good rating. Looking forward to welcome you again. Best Regards, HPS Barsal Operations Manager

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Very poor service
Poor Wi-Fi. Very poor service. Unhappy employees, messy check-in, messy check-out (even agreeing that they were over charging me, it was very difficult to convince them to remove the wrong charge, and they kept aggressively pushing me to pay more than I consumed).
Stayed 5 nights in Apr 2019
Response from Reethi Faru on 14 May 2019
Dear Valued Guest, Thank you for taking the time and sharing with us your feedback. We are disappointed to learn about additional charge on your final bill due to clerical error, which was immediately removed after you notified on the provisional bill. The way and mode of payment as per the request accepted as well. We looking forward to welcoming back soon. HPS Barsal, Operations Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very very good, great environment and of recent construction
Stayed 7 nights in Nov 2018
Response from HPS Barsal, Operations Manager on 15 Apr 2019
Dear Guest, thank you for your excellent review and that you chose Reethi Faru for your holiday. We are delighted to hear that you fully enjoyed your stay and look forward to hopefully welcoming you back to our island. Best Regards HPS Barsal Operations Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meal and drinks prices more reasonable than other places I’ve stayed although buffet restaurant was heavily over priced beyond its worth if you aren’t on an inclusive meal plan
Stayed 6 nights in Feb 2019
Response from HPS Barsal, Operations Manager on 2 Mar 2019
Dear Guest, Thank you very much that you chose Reethi Faru for you vacation and for posting your review. Your feedback is important to us and we will share it with our Food & Beverage Manager for further consideration. We would feel honored to have the possibility of welcoming you back to our island in the future. Best Regards HPS Barsal Operations Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort! Amazing hospitality! The resort was so beautiful.
Stayed 5 nights in Feb 2019
Response from HPS Barsal, Operations Manager on 2 Mar 2019
Dear Guest, Thank you very much for your great review and that you chose Reethi Faru for your holiday. We would be delighted to welcome you back to our island. Best Regards HPS Barsal Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from HPS Barsal, Operations Manager on 2 Apr 2019
Dear Guest, thank you very much for your great rating and that you chose Reethi Faru for your holiday. Best Regards HPS Barsal Operations Manager

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2019
Response from HPS Barsal, Operations Manager on 13 Feb 2019
Dear Tomasz, Thank you very much for your great rating. Best Regards HPS Barsal Operations Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from HPS Barsal, Operations Manager on 31 Mar 2019
Dear Guest, thank you very much for your excellent rating! Best Regards HPS Barsal

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I want to send a special shout out to General Manager of Reethi Faru, Riddian Davies and his staff, including Soso at the front desk, Inasha at the Dhiyavaru restaurant, and all of the other staff who made this an excellent stay. You really kicked off my birthday with that song while at Reethi Grill. Your staff who sang happy birthday to me also rock. The rooms were clean, the views were out of this world, and the customer service was above and beyond from everyone. The extra shower with the sky view, top notch, that bed was oh so comfortable. It was a great experience all around getting off the boat until we left the island. There was even Riddian and his staff lined up waving us away. I will cherish the little things like that as a guest in the Maldives. I came across the resort by mistake while planning my own birthday getaway, and wasn't sure about what I would do or how much of an excellent stay I would have. So I hopped on the plane anyway. It was a real getaway. There was no noise, great food, and awesome omelet chefs. I stayed in a water villa, but if that's not your budget, the rooms just steps from the beach are literally that. So they are worth it. The excursions are also affordable. Try some of there water sports, all of the restaurants, including the breakfast that comes with most rooms. You can walk the whole parameter of the island in less than 30 minutes. This was a paradise.
Stayed 2 nights in Feb 2019
Response from HPS Barsal, Operations Manager on 14 Feb 2019
Dear Guest, Thank you very much for your email and that you chose Reethi Faru for your birthday getaway! We are delighted to hear that you have enjoyed your stay, especially the different restaurants and watersports. Your positive comments about our Team will be passed on to them and we hope to welcome you back to our island soon. Best Regards HPS Barsal Operations Manager

2/10 Terrible

Seig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor hotel operation. They miss managed our aurport transfer and notify use 30mins before leaving. Despite asking them in advance. They admitted they have some issue on operations that night. As a result, no breakfast and fast packing of luggage’s for use. Terrible! Flies all over the bufet food and room. Will not return even if it’s free!
Stayed 5 nights in Jan 2019
Response from HPS Barsal, Operations Manager on 16 Jan 2019
Dear Seig, Thank you for your review. We do apologize for the inconvenience caused to you on your departure and can assure you that this is not the norm. Your feedback has been forwarded to the concerned departments and we hope to have the opportunity to welcome you back to showcase our improvements. Best Regards HPS Barsal Operations Manager

2/10 Terrible

Seigfred

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort has lot of flies that you can see on their buffet even on your room. I’ve been asking four our return trip transfer a 2 before check out, they said tomorrow, then they said on the night, but they failed. They give advise 7am to leave at 7:30. They admit that they have problem with their operations the night before which causes delay on notification. How terrible they are! Better go to other resort to have memorable good experiences
Stayed 5 nights in Jan 2019
Response from HPS Barsal, Operations Manager on 18 Jan 2019
Dear Seigfred, Thank you for your review. We do apologize for the inconvenience caused to you on your departure and can assure you that this is not the norm. Your feedback has been forwarded to the concerned departments and we hope to have the opportunity to welcome you back to showcase our improvements. Best Regards HPS Barsal Operations Manager

6/10 Okay

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with an excellent dive centre offering both boat and house reef options. Good facilities badly let down by food service at restaurants. I'm all for "island time" but it just takes too long for food orders to arrive at present. Teething problems need sorting but everything else great.
Stayed 7 nights in Jan 2019
Response from Haleem Lye, Operations Manager on 13 Jan 2019
Dear Dean, thank you very much for your review and that you chose Reethi Faru for your holiday. Your feedback is highly appreciated and we can assure you that we are already working on improving the speed of service in our outlets. Your positive comments about the dive center have been passed on to the base Manager. We would feel honored to have the opportunity to welcome you again to Reethi Faru and showcase the improvements done. Best Regards Haleem Lye Operations Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival, there was a confusion about the charges that I had to pay. They were charging me for two gala dinners instead of one. Also, I celebrated my birthday there and the complimentary wine and cake didn't arrive until late afternoon on my birthday. That too was after several calls made to the reception. The manager explained at that resort, they did it in the evenings. But I was checking out the next afternoon. While everything was sorted out at the end, I think little things should be paid attention to in delighting the customer and making them leave with happy memories of a great time spent. I would expect the staff to keep my checkout date in mind and organising the complimentary wine and cake during the day itself, and even it means diverting from the norm of doing it in the evenings, so be it. The management I think could put in some more thought and concern there. Cleanliness, spa, service, breakfast buffet, amenities, location everything was just superb. I spoke with the chefs and staff during the Christmas gala dinner and was told about the preparation and planning for the gala dinner that was done months in advance. I appreciate it and enjoyed every bit of it.
Stayed 2 nights in Dec 2018
Response from Haleem Lye, Operations Manager on 7 Jan 2019
Dear Guest, Thank you for your review and that you chose Reethi Faru for your holiday. We would like to apologize about the misunderstanding with the Gala Dinner and believe that all was sorted and you paid only one dinner. Your feedback regarding the birthday amenities has been passed on to the department heat of our Front Office for future improvement. We are glad to read that you overall enjoyed your stay and hope to have the opportunity to welcome you back to our island to showcase our improvements. Best Regards Haleem Lye Operations Manager

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for a remote, quiet, beautiful get away then this is your place. We loved every second of it. The staff was friendly and responsive upon our arrival (and before via email) with airport transportation coordinated perfectly, easy check in, luggage handling services, and cold coconut water (straight out of a straw in the nut!) to cool you off after your long journey to the property. Each villa was totally private. The indoor/outdoor bathroom of our garden villa took a moment to get used to but, once adjusted, added some whimsey and romance to the experience. The food was fantastic! Their Christmas Eve Gala was one I'll never forget with all of the traditional USA foods (turkey, mashed potatoes, green beans) plus so many more new things that I may just add to our Christmas traditions ooooooh and the dessert table went on for THREE tables! The island is not wheelchair accessible at which I don't believe was on their site. I also highly recommend bringing both bug repellant and bug bite cream as there are mosquitos and chiggers. We will absolutely be going back in the future!
Stayed 7 nights in Dec 2018
Response from Haleem Lye, Operations Manager on 3 Jan 2019
Dear Sarah, Thank you for your email and that you chose Reethi Faru for your vacation. First of all we would like to mention that we are working on reducing mosquitos through destroying their breeding grounds and hope that we can showcase our efforts during your next stay. We are delighted to hear that you enjoyed every aspect of your stay from the bathroom in your room to the privacy and especially the Christmas Eve Gala Dinner. We would also like to thank you for your positive comments about our staff which we will pass on. Hopefully we have the opportunity to welcome you back to our island before the next Christmas! Best Regards Haleem Lye Operations Manager

4/10 Poor

Verified traveller

Stayed 21 nights in Nov 2018
Response from Haleem Lye, Operations Manager on 22 Dec 2018
Dear Anonymous, Thank you very much for your review. Please feel free to contact us if you would like to share detailed feedback for further improvement. Kind Regards, Haleem Lye, Operations Manager

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018
Response from Haleem Lye, Operations Manager on 12 Dec 2018
Dear Anonymous, Thank you very much for your review. We always like to hear feedback to improve the service for our guests. Please feel free to contact us directly should you wish to share details of your experience. Best Regards, Haleem Lye, Operations Manager

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018
Response from Haleem Lye, Operations Manager on 30 Nov 2018
Dear Anonymous, Thank you very much for choosing Reethi Faru as your holiday destination and this review. We hope to have the chance to welcome you again soon on Reethi Faru. Kind Regards, Haleem Lye Operations Manager

10/10 Excellent

Sam, Vancouver, BC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is paradise. Everything about it was incredible from the room (water villa), to the beach, to the service, to the food... Highly recommended!
Stayed 3 nights in Oct 2018

10/10 Excellent

WenJie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort. Good place for relax and comfort. The rooms are exactly like what the photo shows. Great stay at the resort :>>
Stayed 3 nights in Oct 2018
Response from Haleem Lye Operations Manager on 19 Nov 2018
Dear WenJie, Thank you very much for excellent rating. We look forward to hopefully welcoming you back in the future. Best Regards Haleem Lye Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from Haleem Lye Operations Manager on 19 Nov 2018
Dear Anonymous, Thank you very much for your excellent rating. It would be our pleasure to welcome you again. Best Regards Haleem Lye Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort, excellent food, very friendly staff. The place is beautiful! The only downside - if the weather is bad, not much to do
Stayed 4 nights in Sep 2018
Response from Haleem Lye Operations Manager on 19 Nov 2018
Dear Anonymous, We are delighted to hear that you enjoyed your stay on Reethi Beach despite the bad weather. We hope to welcome you again in the near future and that the weather will be better then! In case it rains again we suggest a relaxing Spa treatment in our Coconut Spa or one of the games available just next to our main bar. Best Regards Haleem Lye Operations Manager

10/10 Excellent

Giulia Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We stayed at Reethi Faru Resort for 4 nights in September 2018. The resort is beautiful, it features clean and large villas, great facilities and stunning location. The staff is always smiling and happy to help. A slice of paradise! Would definitely recommend staying there.
Stayed 4 nights in Aug 2018
Response from Haleem Lye Operations Manager on 19 Nov 2018
Dear Giulia Maria, Thank you very much for your excellent review! It’s great to hear that you have enjoyed your stay with us and we would feel honored to welcome you again in the future. Best Regards Haleem Lye Operations Manager

8/10 Good

Alexandra

Beautiful Island
We loved our stay at Reethi Faru. We spent two nights in a garden villa and 2 nights in an overwater villa. The rooms were beautiful and huge and the staff so friendly. The only downside was the poisonous sea urchins in the water scattered everywhere underneath the water villas. Be aware that you will not be jumping off these villas. Highly recommend.
Stayed 2 nights in Aug 2018
Response from Haleem Lye Operations Manager on 19 Nov 2018
Dear Alexandra, First of all we would like to thank you very much for your review of our resort and we are happy to hear that you have enjoyed your stay with us. We are working on removing the sea urchins and hope to be able to welcome you back to showcase the improvement of the situation. Best Regards Haleem Lye Operations Manager

10/10 Excellent

Alma, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing experience. We spent around 12 days there for our honeymoon and The staff were so polite and pleasant. The water and scenery were gorgeous. It is a great getaway.
Stayed 10 nights in Aug 2018
Response from Haleem Lye Operations Manager on 19 Nov 2018
Dear Alma, thank you very much for your great review and choosing Reethi Faru for your honeymoon! We are delighted to hear that you have enjoyed your stay with us to the fullest and had a great time on the island. We hope to have possibility to welcome you again soon on our island! Best Regards Haleem Lye Operations Manager

8/10 Good

tzemian Diana

Liked: Cleanliness, property conditions & facilities, room comfort
have to improve your front line service a bit slow, a bit disapointed, during our stay the swimming pool is close. too bad
Stayed 2 nights in Jul 2018
Response from Haleem Lye Operations Manager on 19 Nov 2018
Dear tzemian Diana, Thank you very much for your review. We are sorry to hear that our service and team did not meet your expectations on certain levels and we will ensure your comments will be passed on. We can further assure you that the swimming pool is open and hope to be able to welcome you back to showcase our improvements. Best Regards Haleem Lye Operations Manager