Terrace/patio

Reviews of Fathala Wildlife Reserve

4.5 out of 5
Fathala Wildlife Reserve
Fathala Reserve, Fatick

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Khadijah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Jolene Cooper on 11 Jul 2023
Dearest Khadijah,Thank you so much for your beautiful Review.We appreciate your feedback and we hope to see you again soon in the near future.Kindest RegardsJolene Cooper

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just lovely having comfort and nice accommodations but still feeling like you were out in the wilderness. The monkeys in the tree right outside our door were such a sweet added bonus
Response from Jolene Cooper on 5 Dec 2022
Dearest Susan, Thank you for you beautiful review. We are so happy that you had such a wonderful time at Fathala.We hope to welcome you here with us again in the near future.Kindest RegardsJolene Cooper

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting was spectacular, the food was on point and the guest help was amicable.
Stayed 1 night in Aug 2022
Response from Diné on 8 Aug 2022
Dear Mark Thank you for this valuable feedback. We are so glad that you enjoyed your stay with us, and we hope to welcome you back soon! Kind Regards Fathala Management

2/10 Terrible

Nicolas, MIAMI BEACH

Stayed 1 night in Jul 2022

8/10 Good

Serigne Saalihou Mbacké

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had issues during our check in that took too long to resolve. After a 3 hour drive we had to wait more than 1 hour because they could not see our payment made online. Despite us showing all the proof we had (receipts and transactions) and asking to see the manager to resolve it, we were held at the reception and asked to pay there multiple times. However the staff more than made up for it during our stay. They were very helpful and cooperative. The activities were interesting as well, especially the safari (we got lucky and spotted all the species present in the reserve). The place is quiet and peaceful as you would expect in a natural reserve.
Stayed 2 nights in Jun 2022
Response from Diné on 22 Jun 2022
Dear Mr Serigne My apologies once again, this was a very confusing booking, and ever since we have been in constant contact with both Expedia and Hotelbeds. The confusion came as we received your booking via Hotelbeds, and your proof of payment indicated that you booked on Expedia. Then to complicate things further when we followed your proof of payment, we did not find your booking on Expedia. Please accept our apology regarding this matter. But after that being said, I am so glad to read that you did enjoy your visit with us in the end. We hope to welcome you back here soon! Kind Regards Fathala Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service, great to hang out by the water hole during the day. We enjoyed the safari, the lion walk, spent time with the baby lions, did a boat excursion on the mangrove and a visit if the village. The staff was really helpful with everything and smiling. We loved our stay there!
Stayed 4 nights in Dec 2019
Response from Fathala Management on 9 Jan 2020
Dear Sir Thank you for so much for the lovely feedback. We are glad that you enjoyed your visit with us, and we hope to welcome you back in the near future. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The luxury tents are fantastic - very spacious and comfortable.
Stayed 1 night in Apr 2019
Response from Kate on 24 Apr 2019
Dear Valued Guest, Thank you for taking the time to write this review. Hope to welcome you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely experience in luxury tents with air-con and great wildlife.
Stayed 2 nights in Dec 2018
Response from Management on 27 Dec 2018
Thank you for the lovely review. We hope to welcome you back soon! Kind Regards Fathala Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel located on the wilderness. No WiFi and tv, you gave complete peace and quiet.
Stayed 2 nights in Dec 2018
Response from Management on 27 Dec 2018
Thank you for your valuable feedback. We are happy to hear that you have enjoyed your stay. Kind Regards Fathala Management

10/10 Excellent

Paddy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great mini safari experience
Well organised trips and the staff were very welcoming and helpful. The luxurious tents lived up to their internet photos and description. We were welcomed with cold flannels to cool us down from our long drive and given iced hibiscus drinks. We saw giraffe, zebras, elands, and a white rhino as well as a range of exotic birdlife. The food was very good as was the service. The pool was lovely to cool down in the heat too. Fabulous.
Stayed 2 nights in Apr 2018
Response from Manager on 11 Apr 2018
Dear Paddy Thank you for your valuable feedback after your visit at Fathala Reserve. We are glad to hear that you have enjoyed your visit and we hope to welcome you back again soon! Kind Regards Fathala Lodge Management

8/10 Good

c, connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique hotel. Recommend to stay at the lodge
Great place. Comfortable rooms and great animal sight seeing. We spent christmas there. Does not realky feel like christnas at all. Breakfast is good, other meals are mediocre and service is slow. Not too many mosquitoes. Only one rhino and a small number of animals but lion walk can not be missed and playing with the cubs is exceptional
Stayed 3 nights in Dec 2017
Response from Management on 2 Jan 2018
Dear Valued Guest Thank you for the valuable feedback. We appreciate your recommendations and always strive to provide the best service possible. Thank You Fathala Management

10/10 Excellent

Nicola, Hereford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this hotel
Recommend this hotel if you are visiting Senegal or The Gambia. Welcoming and helpful staff, comfortable accomodation in a wonderful quiet environment. Interesting range of trips and activities available.

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great animals!
Great place - A rhino came up to the restaurant every evening covered in mud! very cool. A welcome respite from the insanity of Dakar.

10/10 Excellent

Ellie, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
Everything about our stay was first class. The food is great & very reasonable. The game drive, walk & walking with the lions were all brilliant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendly staff, the beautiful surroundings, the delicious food, and the fun activities made our visit truly incredible. And the animals were just magnificent! We are so happy with our visit!

4/10 Poor

Laurent

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pas à la hauteur des attentes. Mauvais rapport qualité/prix.
Stayed 2 nights in Feb 2024
Response from Dine Daniller on 15 Feb 2024
Dear Laurent,Thank you for visiting us and we appreciate your comments, we will address the issues within our ability. Kindest RegardsDine Daniller

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simplement incroyable
De l’arrivée au départ tout étais parfait. Le site, les tentes complètement WoW!!! Le restaurant et les repas, le rhinocéros qui est venu nous voir au souper tout prêt de la piscine, la marche au lion, une expérience incroyable et le safari petit mais intéressant.
Stayed 1 night in Jan 2023
Response from Fathala Reservations on 27 Jan 2023
Hi PatrickThank you for taking the time to review us.We are so glad to read that you have enjoyed your visit with us, and we hope to welcome you back here in the near future.Kind Regards

2/10 Terrible

GAUDESI

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Dominique

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Safari
Positionnement exceptionnel au sein de la réserve. Du coup prisonnier du site (bar, restaurant). Menu fixe obligatoire (enfin pas d'autre choix)
Stayed 1 night in Nov 2019
Response from Fathala Management on 25 Nov 2019
Dear Dominique We pride our selves on our food selection that we offer being so far from the big city , sourcing our fresh ingredients from the local villages. Our menus are based on this. As a small establishment we try our best to meet the needs of all our guests. Kind Regards

4/10 Poor

Kathy&philippe, Eupen belgien

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Handtücher werden nicht gewechselt. Fenster haben nur mosquitonetze und die aircondition geht ins nichts. Oder fenster Verdunklung den ganzen tag im zelt. Frühstück magere auswahl. Busher schlechtestes. Im Restaurant auch nicht starke ventilatoren kritik nicht angenommen. Uns nur vor die türgesetzt. Aberden transfer nicht zahlen lassen. Personal aüsserst nett wenn man nicht das komplette menu essen will somdern nur einen salat muss man trotzdem 25€ p. P. Zahlen. Selbst wifi ist nur mit extrabox möglich und zusätzlich zu zahlen. Personal sehr hilfsbereit.
Stayed 3 nights in Nov 2019
Response from Fathala Management on 25 Nov 2019
Dear Valued Guest. Thank you for taking the time to write the review. Fathala is a nature reserve and the lodge boasts with luxury tents. Clamping as it is called. True is in a tent and tents under normally circumstances don't have windows. As for the towels in today's sustainable world are changed in most hotels across the world every few days. This is to save the spare resource of water and to reduce the impact of detergents back into the environment. The lodge itself is an open space and is not an enclosed area whereby we try and help on those windy days using extra fans on those hot days. So we advise coming to relax at the pool with a nice cool refreshment. We pride our selves on our food selection we offer being so far from the big city sourcing local ingredients from the local villages.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il luogo e le camere di alto livello per il Senegal... Il cibo è decoroso
Stayed 3 nights in Dec 2018

8/10 Good

pascal, paris

Liked: Property conditions & facilities
paisible
le personnel et plus anglophone que francophone ce qui ne simplifie pas les échanges !! Je trouve que les prestations et le service se dégrade depuis 3 ans que j'y vais . Les chambres sont toujours "cosies" mais la literie est pas nette ,les évacuations d'eau sont pas au top !!
Stayed 1 night in Nov 2017
Response from Lodge Manager on 8 Dec 2017
Cher M Vigier Merci pour les précieux commentaires sur votre séjour avec nous. Merci de revenir pour les 3 dernières années. Nous allons examiner cette question dès que possible. Je vous remercie. Fathala Management

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres beau lodge pour une nuit sous tente de luxe au milieu de la nature

10/10 Excellent

Joakim, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Really great experience, but the roads to get there from Dakar is in bad conditions. We did not know what to expect from a tent lodge and where suprised to find this high standard in the "tents" och super food. I our opinion it was a more comfortable stay in the tent (with king-size bed and AC) then the hotels in Dakar. Wish that we would have stayed at least one night more.