Reception

Reviews of Econo Lodge

2 out of 5
Econo Lodge
3825 9th Ave Sw, Fargo, ND

Reviews

6.8
Rating 10 - Excellent. 186 out of 871 reviews" "
Rating 8 - Good. 253 out of 871 reviews" "
Rating 6 - Okay. 200 out of 871 reviews" "
Rating 4 - Poor. 137 out of 871 reviews" "
Rating 2 - Terrible. 95 out of 871 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bowen

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Apr 2024

8/10 Good

Gia

Liked: Property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Gia,We appreciate you taking the time to share your feedback with us. If there are any further details you would like to discuss, please feel free to reach out to our management team. Thank you for choosing our hotel and we hope to welcome you back in the future.

6/10 Okay

Dorothea

Disliked: Staff & service, property conditions & facilities
I came in for my complimentary early check in and was told I had to wait until regular check in time. My room was ok. Hallways stunk of pot.
Stayed 1 night in Apr 2024
Response from Manager on 16 Apr 2024
Hello Dorothea,We're sorry to hear about your experience and appreciate your feedback. We strive to ensure all guests have a pleasant stay. We recommend reaching out to the management team for further assistance with your concerns. Thank you for bringing this to our attention.

8/10 Good

Marigebi

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Nice location
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello Marigebi,We're pleased to hear you enjoyed our hotel's location. If you have any further feedback or need assistance, please don't hesitate to reach out to our management team. Thank you for choosing to stay with us.

8/10 Good

Jerry

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Jerry, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Room updated and in good condition. Well priced
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello Jeffrey,We are delighted to hear that you had a seamless check-in experience and enjoyed our well-updated rooms at a competitive rate. Your satisfaction is our top priority, and we appreciate your kind feedback. If there is anything else you would like to share or if you have any future inquiries, please feel free to reach out to us directly.

2/10 Terrible

Tracy

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived, window doors were filled with handprints. Carpet was dirty. Sticky spot on floor in room. Whole place including room smelled of disinfectant covering up ... a little sickening. Windows in room were filthy. We returned the key to the desk and drove away. One young lady at the desk was efficient. Her associate was visibly nervous. We want a refund.
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Tracy, We apologize for the inconvenience you encountered during your stay. We appreciate your feedback and take it seriously. Kindly contact our management team directly for further assistance regarding a refund. Your comments will be shared with the team for improvement.

8/10 Good

Jeffrey

Stayed 1 night in Mar 2024
Response from Manager on 25 Apr 2024
Hello Jeffrey, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were nice and clean! However, the hot tub was not working properly and the breakfast was just okay.
Stayed 2 nights in Mar 2024
Response from Manager on 1 Apr 2024
Hello Laura,We appreciate your positive feedback on our rooms. We apologize for any inconvenience with the hot tub and will address it accordingly. Your feedback on the breakfast is valuable for our improvement. Thank you for bringing these points to our attention.

2/10 Terrible

maica

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
i usually never leave reviews but this place omg.. stay away if you can, the room was taped to hold it together, the bathtub was like patched up, the bedsheets had like black dots on it, just a very sketchy place. the pictures look nothing like the actual place, just overall the worst experience ever. at least the front desk were nice and gave me a full refund because that is ridiculous
Stayed 2 nights in Mar 2024
Response from Manager on 3 Apr 2024
Hello maica, We appreciate your feedback and apologize for any inconveniences you encountered. Rest assured, we've taken note of your comments to address such concerns. Thank you for acknowledging our front desk team, we aim to provide friendly service. Feel free to contact management for any further assistance.

6/10 Okay

Fitzgerald

Stayed 1 night in Mar 2024
Response from Manager on 20 Apr 2024
Hello Fitzgerald,We appreciate you taking the time to share your experience with us. If there are any specific details you would like to discuss further, please reach out to us directly. We value your input and strive to make every guest's stay exceptional.

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub is not working, room is clean and rooms have been updated.Not enough pillows on a king bed, 3 small pillows don’t cut it for me.
Stayed 1 night in Mar 2024
Response from Manager on 31 Mar 2024
Hello Christine,We appreciate your feedback regarding the hot tub and room amenities. We strive to ensure a comfortable stay for all guests and value your input for future improvements. Thank you for taking the time to share your experience with us.

10/10 Excellent

ladarius

Cleanliness great front desk service inside pool everything was GREAT!!!!
Stayed 2 nights in Mar 2024
Response from Manager on 29 Mar 2024
Hello ladarius,We're delighted to hear that you enjoyed our cleanliness, front desk service, and indoor pool during your stay. Your positive feedback is much appreciated. Should you have any future concerns or feedback, please feel free to reach out to us directly.

6/10 Okay

Michael

Liked: Cleanliness
Check in was not well. 150 cash deposit
Stayed 3 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Michael, We appreciate your feedback regarding the check-in process and the deposit. Please don't hesitate to reach out to our management team for further assistance with your concerns. Your comments help us to improve our services for all our guests. Thank you for choosing to stay with us.

10/10 Excellent

Robert

Stayed 3 nights in Mar 2024
Response from Manager on 17 Apr 2024
Hello Robert,We are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another fantastic stay!

10/10 Excellent

Killian

Stayed 1 night in Mar 2024
Response from Manager on 15 Apr 2024
Hello Killian,We are glad to hear that you had a fantastic experience during your stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. Your satisfaction is our top priority!

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean modern
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Ralph,We appreciate your feedback regarding the cleanliness and modernity of our hotel. We strive to provide a contemporary and tidy environment for all our guests to enjoy their stay to the fullest. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team for further assistance. Thank you for choosing to stay with us.

2/10 Terrible

Quentin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Double charged me for my stay. Hasn't given refund.
Stayed 3 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Quentin,We apologize for any inconvenience caused. Please contact management directly for assistance with your billing concerns. Thank you for sharing your feedback with us.

4/10 Poor

lynch

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar 2024
Hello lynch,We are sorry to hear you did not fully enjoy your stay. Please feel free to reach out to us with any specific feedback so we can address any concerns you may have. We hope to have the opportunity to welcome you back in the future and provide a better experience for you.

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Check in went well. Rooms are newly remodeled and I very much appreciate having no carpet. However, this changes how housekeeping needs to clean (vacuum where dirt has pushed to the base boards, under chair cushions, under chairs, etc) and I don’t think they’re quite there yet. I will stay here again, but don’t come here expecting luxury. Middle bed blanket had hair on it, can see daylight beside AC unit, bathroom remodel needs a bit more work (hole where the light used to be, bath faucet loose, screw sticking out from wall to “hold” vanity up)
Stayed 2 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Jessica,Thank you for sharing your feedback with us. We're glad you enjoyed our newly remodeled rooms. Your observations regarding our housekeeping and room maintenance have been duly noted for further improvement. We appreciate your understanding and hope to provide an even better experience on your next stay with us.

4/10 Poor

Karen

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The Beds were very comfortable. The room could have used a better broom to sweep the floor. When we checked in asked about the breakfast. He said it was a hot breakfast. Next day there was NO Bbreakfast...not even bread for toast let alone a hot breakfast!!!! Therefre, I would say that breakfast was non existent.
Stayed 2 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Karen, We are pleased to hear that you found the beds comfortable during your stay. We appreciate your feedback regarding the room and breakfast. Your comments will be shared with the relevant teams for further review and improvement. Thank you for bringing this to our attention.

10/10 Excellent

JoAnna, Inkster

Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Hello JoAnna,We are thrilled to hear that you had a wonderful experience with us! Our team hopes to welcome you back soon for another fantastic stay.

10/10 Excellent

Amy

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello Amy,Thanks for making our hotel of your choice. We are thrilled to hear you had such a wonderful stay with us! If you have any further thoughts or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon for another fantastic experience!

2/10 Terrible

Bryan

Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Bryan,We are sorry to hear that your experience did not meet expectations. Please reach out to us directly so we can address any concerns you may have.

8/10 Good

Janae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast easy check in .rooms were clean, beds are comfortable and very reasonably priced
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Janae,We're delighted to hear you had a smooth check-in experience and found our rooms clean and comfortable. Providing excellent value is what we strive for. Your satisfaction is important to us, and we appreciate your feedback. If you have any further comments or suggestions, please feel free to share them with us.

4/10 Poor

Kim

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello Kim, We regret to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any specifics of your stay so we can address them accordingly. We appreciate your time and hope to welcome you back in the future for a better experience.

4/10 Poor

Harold, Winkler

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room had not been cleaned well when we arrived. Dirt on the floor. Bathtub dirty.
Stayed 1 night in Mar 2024
Response from Manager on 5 Mar 2024
Hello Harold, We apologize for any inconvenience caused during your stay. Your feedback has been noted for our improvement processes moving forward. If you have any further concerns, please don't hesitate to reach out to our management team directly. Thank you for sharing your experience with us.

8/10 Good

Therese

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s nice clean remodeled room.
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Hello Therese,We're pleased to hear that you appreciated our remodeled room's cleanliness. Your feedback is valuable to us to ensure all our guests have a comfortable stay. If you have any more comments or suggestions, we encourage you to share them with us directly.

4/10 Poor

Cassandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Cassandra, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly to share any details regarding your stay so we can address any concerns and improve for the future.

8/10 Good

Rebecca

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on 21 Feb 2024
Hello Rebecca, We're thrilled to hear you enjoyed your stay! We look forward to welcoming you back soon.

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good: very clean. Rooms are good, beds are comfortable. Convenient to the mall and other shopping. Good size fridge and decent microwave. Could be better: Only one set of lights in the room. TV has no guide so it was difficult to find a show to watch. Breakfast had no protein only carb foods (at least the day we were there), not even boiled eggs. No ice bucket or coffee maker in the room. I realize it is an economy hotel but some of the things listed above we have got at a Super 8.
Stayed 1 night in Feb 2024
Response from Manager on 19 Feb 2024
Hello Brian, Thank you for sharing your recent experience with us. We appreciate your positive comments about the room cleanliness and comfort. Your feedback regarding the lighting, TV guide, breakfast options, and amenities is duly noted for our future improvements. We strive to provide a comfortable stay for our guests and will take your suggestions into consideration for enhancing our services.

10/10 Excellent

Heidi, Minneota

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the area aroubd the hotel was well lit
Stayed 1 night in Feb 2024
Response from Manager on 15 Feb 2024
Hello Heidi,Thank you for taking the time to leave a review. We are delighted to hear that you found your room clean and the surrounding area well lit. Your comfort and safety are our priority, and we are glad that we could meet your expectations. We look forward to welcoming you back for another pleasant stay.

2/10 Terrible

Joshua

I want my money back said had free breakfast nothing for diabetic to eat and staff was not available when need and room was ghetto
Stayed 1 night in Feb 2024
Response from Manager on 14 Feb 2024
Hello Joshua, Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. Guest satisfaction is important to us, and we take your concerns seriously. We have noted your comments regarding the breakfast options and availability of our staff. We will review your feedback with our team to address these areas for improvement. Please feel free to contact our management directly with any further concerns you may have.

10/10 Excellent

Jacci

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room with comfortable beds. Nice pool area.
Stayed 1 night in Feb 2024
Response from Manager on 9 Feb 2024
Hello Jacci,Thank you for your positive feedback! We're glad to hear that you enjoyed the quiet room and comfortable beds during your stay. It's also great to know that you appreciated our nice pool area. We hope to welcome you back for another relaxing stay in the future.

8/10 Good

ALICE

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello ALICE, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

6/10 Okay

JoEllen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Would not stay there again
Stayed 1 night in Feb 2024
Response from Manager on 7 Feb 2024
Hello JoEllen, Thank you for sharing your feedback. We value all guest opinions and we're sorry to hear that your experience did not meet your expectations. We always strive to improve our services and customer satisfaction. We appreciate your input and will take it into consideration to ensure a better stay for future guests.

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 2 Feb 2024
Hello Rosie,We appreciate your perfect rating! We hope you had an amazing stay with us and that our hotel amenities and services met your expectations. It was a pleasure having you as our guest and we look forward to welcoming you back in the future for another excellent experience.

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 29 Jan 2024
Hello Brenda,We appreciate you taking the time to rate our hotel! If you have any feedback or suggestions regarding your stay, please don't hesitate to reach out to us directly. We value your experience and hope to welcome you back in the future.

4/10 Poor

Kali

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Went to this property for a quick 1 night stay while driving through. Bathtub was disgusting, towels had blood and hair on them. Since I was just driving through I didn’t bother complaining. Do right without being told. Breakfast was cereal that had been sitting out. Waffle machines were empty and not on at breakfast. Check in was quick and easy.
Response from Manager on 26 Jan 2024
Hello Kali,Thank you for choosing our hotel for your recent stay. We apologize for any inconvenience you may have experienced during your visit. We appreciate your feedback and will address your concerns internally to ensure improvements are made. Should you have any further concerns or questions, please do not hesitate to contact our management team directly. We hope to have another opportunity to serve you in the future.

10/10 Excellent

Armando

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Manager on 26 Jan 2024
Hello Armando,We're thrilled to hear that you had a wonderful stay with us! We pride ourselves in providing exceptional service and creating memorable experiences for our guests. If there is anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night after driving all day. Bed was comfortable and it was clean/quiet. A little dated and could use an upgrade but still would stay there again as is.
Stayed 1 night in Jan 2024
Response from Manager on 16 Jan 2024
Hello Angela,Thank you for your review! We're pleased to hear that you found the bed comfortable and enjoyed a clean and quiet experience during your stay. While we appreciate your feedback regarding the dated decor, we hope that our friendly service and affordable rates made up for it. We look forward to having you stay with us again in the future.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service
.
Response from Manager on 13 Jan 2024
Hello Rachel,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Way better than expected. Super clean, big TV, computer desk and Dog Friendly.
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Cindy,Thank you for leaving a review of your recent stay with us. We're delighted to hear that our hotel exceeded your expectations and that you found it clean and well-equipped with a spacious TV, computer desk, and pet-friendly facilities. We strive to provide a comfortable and enjoyable experience for all our guests. We hope to welcome you back in the future!

8/10 Good

Lembusa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be good if they can improve on the breakfast options. Such as adding eggs, banana and other sorts of fruit.
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Lembusa,Thank you for sharing your feedback about the breakfast options. We appreciate your suggestions and will forward them to our kitchen team for consideration. We strive to continuously enhance our offerings and appreciate your valuable input. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Taylor

Liked: Staff & service
Disliked: Room comfort
Good for a pit stop.
It was a quick stay. Check-in was fast, service was good. The lights beside the bed were insanely bright. The bed was not comfortable at all, my back was so sore all night and the following day. The pillows were also very lumpy and uncomfortable. Three people came to the room the next morning to see if we were leaving soon/ready for them to clean it. The room was clean, except for the mattress itself. It had a few stains and some dirt/crumbs under the mattress cover. The smoke detector also had a bag wrapped around it, so maybe the people before us were smoking in the room. Who knows.
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Taylor, Thank you for sharing your feedback on your recent stay. We appreciate your compliments on our efficient check-in process and good service. We apologize for any inconvenience caused by the brightness of the bedside lights and the discomfort you experienced with the bed and pillows. We have noted your comments regarding the cleanliness of the mattress and smoke detector and will address them with our team. We value your feedback as it helps us improve our guests' experiences.

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok for a Quick snooze
Nice.Not extravegant. Really small pillows but everything I needed for a quick sleep before an early flight.
Stayed 1 night in Jan 2024
Response from Manager on 9 Jan 2024
Hello Andrea,Thank you for your feedback on your recent stay. We appreciate your comments about our convenient location and amenities. We will take note of your suggestion regarding the pillows for future improvements. We hope to welcome you back for another pleasant stay in the future.

10/10 Excellent

Robbee

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel and stay at a lot of different hotels. This hotel exceeded our expectations. Everything about it was top notch.
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Robbee,Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We are thrilled to hear that we exceeded your expectations and that you found everything to be top-notch. We strive to provide exceptional service and facilities to all our guests, and we appreciate your kind words. It was our pleasure having you as our guest, and we hope to welcome you back again in the future.

6/10 Okay

Andrew

Stayed 1 night in Dec 2023
Response from Manager on 31 Dec 2023
Hello Andrew,We appreciate you choosing to stay with us and value your feedback. If you have any further comments or concerns about your experience, we encourage you to please reach out to us directly so that we may address them accordingly. We hope to have another opportunity to serve you in the future.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Prompt service at a good price!
Stayed 1 night in Dec 2023
Response from Manager on 31 Dec 2023
Hello Melissa,Thank you for taking the time to share your feedback with us! We're delighted to hear that you found our service prompt and our price reasonable. We strive to provide value for money and exceptional customer service. We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

William

Was a good place to stay
Stayed 1 night in Dec 2023
Response from Manager on 23 Dec 2023
Hello William,We're delighted to hear that you enjoyed your stay with us! Thank you for taking the time to share your positive feedback. We hope to have the pleasure of welcoming you back in the future.