2/10 Terrible
Lisa
Travelled with pets, Travelled with partner
21 May 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to stay at a hotel while waiting for my new place to be all set up and ready so my fiance and I with my ESA Boston terrier Rico went online and found what looked like a comfortable, clean, work commute friendly and affordable place to hang our hats for the next couple weeks to a month. Now my fiance works and is out the door by 4:30am and doesn't return until well after 5pm so needless to say he's exhausted and ready to shower eat and lay down. He soon would come to realize how won't we both were about the place. The rudest service and disrespect ever throughout our stay. After nearly one week had passed and I hadn't been offered cleaning services or refresh since I checked in, when passing for another two weeks I asked and was given the response of " this isn't a five star hotel" and after pressing was told I could come back and they'd give cleaning supplies to ME if I wanted it clean. Honestly I am going to take this to the higher ups because the list of issues and lack of any kind of"service" has put us off from using this website if there's no checking at all of the properties you guys suggest.
Lisa
Stayed 7 nights in Apr 2024