Ratings based on 53 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveller from UK

well presented hotel

Posted 05-Oct-2014
Pros: Comfortable bed, room a good size.
Cons: Cleanliness
We had a very pleasant room, overlooking the small garden. Free glass of wine on arrival was welcome. Lots of young children staying in the hotel so quiet at night, but busier in the early morning. Bathroom needed slightly closer attention from the cleaners (a part-used bottle of shampoo left over the bath and cobwebs over the mirror) but everything else was clean.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bristol UK

Lovely Friendly Hotel near Portsmouth

Posted 29-Sep-2014
Pros: Friendly staff, the little touches like free parking, the dinner tasters during the late afternoon and the complimentary glass of wine with dinner.
Cons: Some element of free wifi would have been appreciated, even if just an hour a day or less.
Location: Location is great for Fareham and Portsmouth - only five minutes away from HMS Collingwood by car.
Lovely friendly hotel, rooms were large, spotlessly clean and modern. Air con, tea and coffee, large flat screen TV. All the staff were very friendly, food was delicious. We only stayed for one night as we were attending our son's Graduation at HMS Collingwood the next morning. We had dinner in the restaurant, the food was fabulous, great choice of menu, it was timley not rushed and the complimentary glass of wine was a plus. Breakfast the next morning was buffet style, very relaxed, wide range of food hot cold continental and full English if required. Limitless coffee and tea. It was also included in the room price.
5 out of 5
Recommended
for Everyone
by A verified traveller from Beverley

EXCELLENT

Posted 08-Sep-2014
Pros: Clean, modern and spacious.
Cons: I can't think of anything
Location: We only went for Southampton University open day but there seemed to be other things to do. We managed a visit to Marwell Wildlife which was lovely.
Could not fault anything about this hotel. The rooms were clean and spacious. The hotel was immaculate and very modern. Lovely open areas indoors with a lovely secluded courtyard with tables and chairs outside. We also used the swimming pool which again was very clean and well kept. Staff very helpful. No complaints whatsoever which is unusual for me!
4 out of 5
Recommended
for Everyone
by A verified traveller from Denton , Manchester

A very clean welcoming hotel

Posted 06-Aug-2014
Pros: An open aspect to the reception / bar area. Staff providing complementary drinks on arrival.
Cons: Did not see lift to upper floor?.
Location: Portsmouth harbour is a must visit, although pricing to see naval museums is high.
One night only, but would happily return. Staff friendly , and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from wiltshire

Good all round, lovely staff!

Posted 21-Jul-2014
Restaurant staff were lovely, one girl on duty Friday and Saturday was particularly good with our 5 year old to the point he insisted on eating meals at the hotel!!
3 out of 5
Recommended
for Everyone
by A verified traveller from Lee on the Solent, Hants.

Hotel a Bit Tired

Posted 14-Jul-2014
Pros: It was in a good location with adequate parking. Despite being adjacent to a busy roundabout and the A27, there was no road noise.
Cons: Stop noisy children running around the corridors at night. Think they were part of the wedding parties!
Location: There is plenty of things to do in Portsmouth, Southampton and the New Forest. There are leaflets by reception for all the sights and attractions.
Stayed at this hotel for 3 nights last week during a house move. Think it is due a refurbishment! The room was a bit tired, the hot tap for the sink dripped all the time, you couldn't turn it off and the bath hot tap didn't produce any water, hot or cold!, to fill the bath we resorted to using the shower! Also the bed was made with the quilt at the bottom of the quilt cover and tucked in under the mattress. When you got into bed, the quilt cover had about 12 inches of empty cover at the top, the top of the quilt needed to be pulled up into the top of the cover. After the first night, I took quilt and cover off and sorted it out, but noticed that when the bed was made, the bottom sheet wasn't pulled out to make it smooth, it was just covered up and left, which would have been uncomfortable. Also the mattress was uncomfortable, think the bed was only 4' 6" or it was so warn out that you rolled into the middle all the time. We only had breakfast one morning, it was a special price. Would have been upset if we had paid the full price as it was disappointing. We ate at about 0830 and think it was all cooked for the 0700 start of breakfast, so it was a bit dried up.
5 out of 5
Recommended
for Everyone
by A verified traveller from England

close to Portsmouth

Posted 27-May-2014
Pros: Nice Lobby and the Hotel smelt nice through the corridors, Staff were very helpful.
Location: Mostly Portsmouth with its Dockyard facilities, and there was a nice shopping mall
Very friendly staff and nice room. We were greeted on arrival with a glass of wine and given chocolate when we left. Food in Hotel was reasonably priced and nice You could drive to the Park and Ride bus service which was not far away from Hotel which took you into the Hard at Portsmouth.
5 out of 5
Recommended
by A verified traveller

Very Good

Posted 16-May-2014 on Hotels.com
This hotel give excellent service .My one concern is that my door was left open presumably buy the cleaning staff, so do not leave personal items in your room when you leave in the mornings. This hotel is better than most.
5 out of 5
Recommended
for Personal Event
by Patricia from London

Very welcoming

Posted 09-May-2014 on Hotels.com
Our room wasn't ready on arrival but we were offered a complimentary glass of wine while we waited. We didn't wait long.
5 out of 5
Recommended
for Overnight Stay Before Destination
by critchx from South Ockendon

Friendly and Helpful Staff

Posted 23-Apr-2014 on Hotels.com
Me, My Wife and Child stayed here for a night and really lovely hotel with ultra friendly and helpful staff. Would return in the future.