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Reviews of Silverski

3.5 out of 5
Silverski
1 Sitzmark Street, Falls Creek, VIC

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 63 reviews" "
Rating 8 - Good. 22 out of 63 reviews" "
Rating 6 - Okay. 7 out of 63 reviews" "
Rating 4 - Poor. 5 out of 63 reviews" "
Rating 2 - Terrible. 4 out of 63 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

sandeep

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed and price respectable
Stayed 2 nights in Jan 2024

8/10 Good

Megan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Host Georgie went above and beyond to make our stay easy & enjoyable

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and accommodation great, had a great stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Georgie Manager Silverski on 20 Nov 2023
Thank you Kyle & family glad you all enjoyed the Ignition weekend.

4/10 Poor

julie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had a family room which was tiny. The table in the room had 2 seats with barley enough room to use. Table was not cleaned with sticky bits on it.Coffee for plunger was already opened by previous guest, no coffee mugs. Rooms with thin walls so you can hear doors slamming and kids running up and down the corridor. Although it was a place to sleep, it was not much more.
Stayed 3 nights in Sep 2022

10/10 Excellent

Miranda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Well priced lovely bathroom, great sauna, very useful laundry facilities to use, really helpful and friendly women who tan the place. Had a fab time in Falls Creek would stay there again.
Stayed 4 nights in Sep 2022
Response from Georgie Manager Silverski on 16 Sept 2022
Thank you Miranda we are very happy you enjoyed your stay ... and the sauna x

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included, that's great to get you ready for the day.
Stayed 3 nights in Sep 2022
Response from Georgie Manager Silverski on 16 Sept 2022
Thank you Cathy glad you enjoyed the breakfast x

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Georgie (manager) was amazing
Stayed 5 nights in Aug 2022
Response from Georgie Silverski on 7 Sept 2022
Thank you Donna we are so happy you enjoyed your stay at Falls Creek x

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in bunk room. Excellent breakfast every morning kept us filled up till dinner. Room was exactly as pictures show. Great value for location. Best element was customer service provided by Georgie that was amazing and accomodating in every way. Have stayed twice and would stay again.
Stayed 3 nights in Aug 2022
Response from Georgie Silverski on 7 Sept 2022
Always a pleasure thank you for the lovely feedback Mark.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022
Response from Georgie Silverski on 7 Sept 2022
thank you x

8/10 Good

Mark

Stayed 3 nights in Aug 2022

10/10 Excellent

Chris

Stayed 4 nights in Aug 2022

10/10 Excellent

LAW

Stayed 5 nights in Jul 2022
Response from Georgie Silverski on 9 Aug 2022
Thank you x

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! Georgie who manages Silverski is awesome and her hospitality was excellent - nothing was too much trouble. I loved my stay here!
Stayed 3 nights in Jul 2022
Response from Georgie Silverski on 26 Jul 2022
Thank you Carmen we loved having you at Silverski and very glad you enjoyed your stay x Georgie

10/10 Excellent

Rohan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and friendly staff made for a great stay.
Stayed 2 nights in Jul 2022
Response from Georgie Silverski on 26 Jul 2022
Thank you Rohan we are glad you guys enjoyed your stay look forward to seeing you another time x Georgie

2/10 Terrible

Kaiyang

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location of this hotel is a short walk from the parking and ticketing area, so an ATS will not be necessary. It is in close proximity to the slalom plaza and village bowl where the main chairlifts are situated and has a great restaurant on the ground floor. However the room is ridiculously small and the bathroom spans the width of a door.
Stayed 3 nights in Jul 2022
Response from Georgie Silverski on 26 Jul 2022
Thank you for your feedback the room size is small but fits a table and basic amenities ideal for the snow lovers who just want to sleep and snowboard/ski x thank you Georgie

8/10 Good

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 4 nights in Jun 2022
Response from Georgie Silverski on 26 Jul 2022
We are very pleased you enjoyed your stay - Thank you x Georgie

10/10 Excellent

Ian

Stayed 2 nights in Jun 2022

10/10 Excellent

CHRISTOPHER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Georgina was a terrific host, the property is in the perfect location central to everything. Will be staying at silver ski every time we come up
Stayed 2 nights in Jun 2022
Response from Georgie Silverski on 26 Jul 2022
Thank you Christopher looking forward to you joining us again next year x Georgie

6/10 Okay

Douglas

Not huge rooms.
Stayed 7 nights in Jun 2022
Response from Georgie Silverski on 26 Jul 2022
Thank you Douglas x Georgie

10/10 Excellent

Adrian

Stayed 2 nights in Jun 2022
Response from Georgie Silverski on 26 Jul 2022
Thank you Adrian x Georgie

10/10 Excellent

Teena

Stayed 2 nights in Jun 2022
Response from Georgie on 26 Jul 2022
Thank you Teena we are glad you enjoyed your stay with us at Silverski. x Georgie

8/10 Good

Melinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Georgie Silverski on 26 Jul 2022
Thank you Melinda x Georgie

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Georgie on 26 Jul 2022
Thank you Michelle we are glad you enjoyed your stay with us at Silverski x Georgie

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartment was well set up and clean. Complimentary breakfast was great. Kate's hospitality was exceptional
Stayed 2 nights in Jun 2021
Response from Silverski on 22 Jun 2021
Dear Lee, Thank you for your feedback and review. We are happy you enjoyed your stay and we look forward to hosting you again. Silverski

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was in a great location and the staff were excellent
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, happy with stay.
Rooms were comfortable and warm, although a little cramped. Bathroom had newer fixtures and fittings. Wifi was speedy but without password protection (guests will need decent firewalls on devices). Included breakfast was decent. Drying room very handy. Could have had more washing machines and dryers.
Stayed 6 nights in Jul 2019

8/10 Good

Lizzyk, Townsville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Silverski is highly recommended for families, easy access to all that’s offered. Shuttle bus to and from the hotel was easy. Great overall stay with plenty of room to store your ski gear and the drying room was great too Thank you for the enjoyable stay Will definitely be back 🙂
Stayed 2 nights in Sep 2018
Response from Manager on 18 Sept 2018
Thank you so much for your review. We always encourage our guests to provide us with their feedback so we can continue to improve our product. We look forward to hosting you again in 2019.

8/10 Good

kate, Macedon Ranges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Price is Right
Great place to stay for the money you pay. Close to everything. We stayed with two kids (ages 10 & 8) in a one bedroom that sleeps 4. It suited us comfortably. Staff are friendly. Breakfast downstairs was great! Will be recommending to others and will stay again next season.
Stayed 2 nights in Sep 2017
Response from Kate on 17 Sept 2017
Dear Kate, Thank you for taking the time to write your review. We appreciate your feedback and are pleased to hear you enjoyed your stay. We look forward to seeing you again next year.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great value for money
A great family room. Excellent location right between two lifts. Easy route to ATS. Large fridge and microwave. Too warm in the bedroom but able to open the window in the lounge for ventilation. Great drying rooms. Sauna works well. No ski tuning area
Stayed 3 nights in Sep 2017
Response from Manager on 10 Sept 2017
Thanks so much for taking the time to let us know how your Silverski experience was and how you found our rooms. We always appreciate our guests taking the time to write their reviews as it allows us to always work on improving our accommodation offerings wherever we can. We look forward to hopefully seeing you at Silverski again.

8/10 Good

Dan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great restaurant, has ski rentals. Friendly managers Room was small. Bathroom was newly redone. Great shower. Tons of drying room space.would go back soon.
Stayed 2 nights in Aug 2017
Response from Manager on 10 Sept 2017
Dear Dan, Thanks for taking the time to give us a review. We are glad to hear you enjoyed your stay and look forward to seeing you next time you visit Falls Creek

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice one
This was just right for my stay for the price. The staff were wonderful and very accommodating with my check in and check out. The breakfast was nice. My room was small and could have done with some drawers and a chair, but it was functional and warm. A bit noisy. The hotel's front steps are not ideal for bring up luggage and skis, but manageable. Good location.
Response from Manager on 19 Aug 2017
Dear Anonymous, Thank you for your review. We are glad you enjoyed your stay. We agree with you about the rooms being small and over the next summer plan to refurbish them to make them more functional. Your feedback is valuable to us and we appreciate it very much. Hope to see you again next year. Warmest Regards, Kate & Laif Moegel

10/10 Excellent

Stacey, perth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location & good breakfast
Lovely reception staff & friendly waits staff. Good freshly cooked breakfast upon request included in the stay. Rooms are small however for the price & the amount of time you stay in the room they are great. A few more wall hooks in the bathroom & a storage baskets in the tv cabinet would be fantastic to help with the limited space. Location is fantastic with walking distance to all aspect of the mountain.
Response from Silverski Falls Creek on 29 Jul 2017
Dear Stacey, Thank you so much for your review. We love hearing the feedback from our guests and we really appreciate receiving any suggestions you have for our rooms and always try to implement your suggestions where we can. We look forward to seeing you again in Falls Creek. Warmest regards, Kate & Laif

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Really small room, a bit dirty in places. A hole in the wall. Admittedly one of the cheapest places on the mountain, but still expensive. If it were cheaper I would review more highly...

8/10 Good

Verified traveller

Liked: Staff & service
Convenient and cheap hotel for a short stay
Perfect for our requirements, only 2 nights for two people in single bunks. Better than a lodge or dorm, with your own shower and toilet. Comfortable and clean beds, room space is a little small, you would want a bigger space if staying for longer than 1-2 nights. Good hot breakfast included as well! Overall we were happy with our stay!

8/10 Good

Ron, Ballarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely lodge, within easy walk to ski lift.
Anna was very pleasant, easy to talk to, and most obliging. She was most helpful with some issues relating to my ski gear, above and beyond her responsibility, nothing was too much trouble. The breakfast manager was equally obliging, sometimes serving a hot breakfast to my table, as I had ordered, almost before I collected the cutlery. Ski storage and drying rooms were well set up, and conveniently located near the entrance. The "Crash Pad" was aptly named and advertised as a relatively economical, compact and spartan room. However, it does have a great view, comfortable bunks, an en suite and a decent TV, which was all I needed.

8/10 Good

Andy, Sydney

Liked: Cleanliness, staff & service, room comfort
Lived up to the Name - Crash Pad
Good value for money, room matched the description and had all the features advertised.

6/10 Okay

antonius

Liked: Cleanliness
Disliked: Property conditions & facilities
Short stay - good vibe.
Pros: Nice restaurant/bar, good simple breakfast cocoa pops, toast and bacon and eggs. Friendly service. Really nice vibe. Cons: Tight room tiny bathroom needs improvement.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Having seen the hotel manager for the whole stay but she is very responsive to our requests through text. There is a long stair outside the building and no lift inside. So, it is not ideal for foreign visitor with heavy luggage. The bathroom sink has two taps, one for hot water and one for cold water. So, you can never have warm water. Hot water is not stable, but still acceptable. People around the hotel were still making noise at 1:00 am and we could hear that clearly on our bed. Room is compact, as expected, but the bunk bed was actually quite comfortable. Burger in the restaurant is very good. Overall, the experience was good and satisfying.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Restaurant downstairs was good. Loved the steak there. The hotel itself was on average. Just a place to sleep over. Staff were really nice though.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location
The door slider fell off, the toilet system broke, and the noise outside after the bars closed ( and after the band stopped playing) was horrific, but we were given ear plugs to help!!!

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Great location and facilities for the price.
The room was small but perfectly comfortable for me as I was on my own. Would be a little difficult for two people, and really, out of the question for three, unless a small child was the third. The room was very well equipped and was beautifully clean and recently renovated. Lovely linen and comfy beds. Breakfast was an unexpected plus but things often ran out and we're not replaced.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to say, easy to get arouns
Very friendly staff, great food, very accomodating, would definitely recommend to anyone looking for great value and a 'funtastic' time. Not to mention a very central location, easy access to the main ski lifts and semi-continental buffet every morning was included. The photos on the website does not do the place justice.

8/10 Good

Verified traveller

Liked: Cleanliness
Great location
The location is good and we had a good time

8/10 Good

Matthew, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only downfall the shower.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Falls Creek centrally located
not good - leaking faucet and shower full of mildew.

8/10 Good

Sam, S . Mel

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Lovely bar and restaurant staff.
As it was the end of season there was no one at reception. Good service at ski hire shop.

6/10 Okay

Lilianne, Adelaide

Liked: Staff & service
Disliked: Cleanliness, room comfort
Disappointed
SilverSki is a ski in ski out hotel and has a good location, nice restaurant and great drying rooms. Management were fantastic. However we had a room near the hallway/staircase and next to the drying room and were kept up all night by people talking loudly coming up the stairs or going into the drying room, as well as the music from the restaurant on Friday and Saturday night. The double bed were 2 single beds pushed together and the shower was incredibly old and mouldy. The hot water service didn't work welland went from freezing cold to scalding hot 10x per minute - without me touching the taps! The tap in the sink leaked and there are separate hot and cold taps which means you either burn or freeze if you want to wash your hands/face. There is no closet to put anything away in and the room was much smaller than appeared in photos. Bedding however were nice and clean. You get what you pay for as all places are ridiculously overpriced in Falls Creek but for $240 a night and looking at the photos advertised I expected much better.