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Reviews of University of Exeter Holland Hall

3 out of 5
University of Exeter Holland Hall
Clydesdale Road, Exeter, England

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 74 reviews" "
Rating 8 - Good. 36 out of 74 reviews" "
Rating 6 - Okay. 10 out of 74 reviews" "
Rating 4 - Poor. 4 out of 74 reviews" "
Rating 2 - Terrible. 3 out of 74 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

G

Stayed 1 night in Sep 2023
Response from Eventexeter on 15 Sept 2023
Dear Guest, Thank you so much for your feedback. Hopefully, we can welcome you back to the University of Exeter in the near future. Kind regards EVENT EXETER

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
OK but not in hot weather
On the plus side the parking was good and there were nice views. However it is very institutional - no flexibility about check in, breakfast chaotic as though they were not used to catering for more than just a few people and absolutely sweltering rooms. A small fan just moved the hot air round and the windows hardly opened. Not a good place in hot weather. No room servicing, even though an email said it would happen.
Stayed 2 nights in Sep 2023
Response from Event Exeter on 11 Sept 2023
Thank you very much for taking the time to feed back and we are very sorry to hear about the issues you encountered during your stay. We are especially sorry to hear that you witnessed problems with the breakfast service, as we regularly cater for large numbers of breakfast guests and often receive very positive feedback on this. And we are also concerned to hear about the lack of room servicing. We will pass this information onto the Accommodation Manager to investigate further. With kind regards.

10/10 Excellent

Nicky

Stayed 1 night in Sep 2023
Response from Event Exeter on 12 Apr 2024
Thank you for your feedback.  We are delighted to hear that you enjoyed your stay with us.  Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
Very nice stay. Comfortable bed. Excellent breakfast. Very friendly staff. Good value.
Stayed 2 nights in Aug 2023
Response from Event Exeter on 7 Sept 2023
Dear Brian, Thank you for your lovely review. We are extremely pleased that you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Event Exeter

8/10 Good

Claire

Stayed 2 nights in Aug 2023
Response from Event Exeter on 16 Aug 2023
Thank you for your feedback.  We are delighted to hear that you enjoyed your stay with us.  Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Bit disappointing for EV Drivers.
The Accommodation is what you would expect from a Hall of Residence, the staff were very helpful and friendly and Breakfast was fine. All very good for the price. My only real problem was the statement that EV charging is available. I would not expect that to translate that as EV charging is available at a dark car park 4-5 minutes drive away, which you can only use between 16:00 and 08:00 and parking is chargeable. (only a quid though)
Stayed 1 night in Aug 2023
Response from Event Exeter on 7 Aug 2023
Thank you for your feedback.  We are pleased to hear that you enjoyed your stay with us.  It is always good to hear when our customers have found our staff helpful!  We are very fortunate to be able to offer our guests free parking, this is not always the case with many hotels. However, there is limited EV charging on campus which is available to guests during their stay, as with most hotels there is a small charge for this service.

10/10 Excellent

David

Stayed 1 night in Jul 2023
Response from Event Exeter on 1 Aug 2023
Thank you for your feedback.  We are delighted to hear that you enjoyed your stay with us.  Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Nice place to stay, good view of the countryside, room was basic but covered requirements. Good selection at breakfast but it was graduation period so very busy. Staff very pleasant and helpful. If you want to walk to town be prepared for a long walk back up the hill but there are local taxi services
Stayed 3 nights in Jul 2023
Response from Event Exeter on 31 Jul 2023
Thank you for your feedback.  We are very pleased to hear that you enjoyed the views and breakfast.  It is always good to hear when our customers have found our staff helpful. Devon is a very hilly area!  Hopefully the views made up for the hill!

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In a great spot. Good value. Great staff
Stayed 2 nights in Jul 2023
Response from  Event Exeter  on 24 Jul 2023
Thank you for your feedback.  We are very pleased to hear that you enjoyed your stay with us and found your stay 'good value'.  We are also very pleased to hear that you found our staff 'Great'! Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, very convenient and good value over graduation weekend
Stayed 2 nights in Jul 2023
Response from  Event Exeter  on 24 Jul 2023
Thank you for your feedback.  We are very pleased to hear that you enjoyed your stay with us and found your stay 'convenient and good value'.  Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Event Exeter on 31 Jul 2023
Thank you for your feedback.  We are delighted to hear that overall you enjoyed your stay with us.  Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.

8/10 Good

allison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic, clean and great for visiting Exeter. The breakfast had good variety and lots of it. Its the views from the canteen of surrounding Devon countryside that stand out.
Stayed 1 night in Jul 2023
Response from Event Exeter on 24 Jul 2023
hank you for your feedback.  We are very pleased to hear that you enjoyed the views and breakfast!  and found your room clean. We hope to welcome you back in the near future.

8/10 Good

Helen

Stayed 2 nights in Jul 2023
Response from Event Exeter on 24 Jul 2023
Thank you for your feedback.  We are delighted to hear that you enjoyed your stay with us.  Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.

6/10 Okay

Angela

Stayed 1 night in Jul 2023
Response from Event Exeter  on 24 Jul 2023
Thank you for your feedback.  Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.

6/10 Okay

Matthew

Stayed 1 night in Jul 2023
Response from Event Exeter  on 24 Jul 2023
Thank you for your feedback.  Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.

2/10 Terrible

Purvi

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Toilet did not work and the water pressure for shower was very poor. Very disappointing.
Stayed 1 night in Jul 2023
Response from Event Exeter.   on 24 Jul 2023
Thank you for your feedback.  We are sorry to hear that you had problems with the bathroom.  We will pass your comments on to the Accommodation Manager for their immediate attention.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Great alternative to a hotel.
Stayed 2 nights in Jul 2023
Response from Event Exeter on 31 Jul 2023
Thank you for your feedback.  We are delighted to hear that you enjoyed your stay with us.  Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.

8/10 Good

Alicia

Stayed 2 nights in Jul 2023
Response from Event Exeter on 24 Jul 2023
Thank you for your feedback.  We are delighted to hear that overall you enjoyed your stay with us.  Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.

8/10 Good

chris

Travelled with partner
Liked: Cleanliness, staff & service
Pricey for a small room with no TV but clean and quite comfortable. Excellent breakfast but no other meals available.
Stayed 3 nights in Jul 2023
Response from Event Exeter on 13 Jul 2023
Thank you very much for taking the time to feed back and we are delighted to hear that overall you enjoyed your stay, especially the breakfast. We are sorry to hear that you felt your stay did not represent value for money, but we hope you will consider returning to us again the future. With kind regards

10/10 Excellent

Yiming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Event Exeter on 10 Jul 2023
Thank you for your feedback. We hope to welcome you back in the near future.Kind regards

10/10 Excellent

Francis

Stayed 1 night in Jun 2023
Response from Event Exeter on 31 Jul 2023
Thank you for your feedback.  We are delighted to hear that you enjoyed your stay with us.  Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Event Exeter on 5 Jul 2023
Thank you for your feedback. We hope to welcome you back in the near future.Kind regards

8/10 Good

Michele

Stayed 1 night in Jul 2023
Response from Event Exeter on 5 Jul 2023
Thank you for your feedback. We hope to welcome you back in the near future.Kind regards

10/10 Excellent

Jonathan, Frome

Stayed 2 nights in Jun 2023
Response from Event Exeter on 24 Jul 2023
Thank you for your feedback.  We are delighted to hear that you enjoyed your stay with us.  Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Very small, simple, single room. All the basics, No TV but that didn’t bother me. Good price and the breakfast was great. Oh, and it was very quiet.
Stayed 1 night in Apr 2023
Response from Event Exeter on 24 Apr 2023
Thank you for your feedback. We are thrilled to hear you enjoyed your stay and found us to be a good price. Our breakfasts are always well received.We hope to welcome you back in the near future.Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beautiful Campus, convenient location.
Enjoyed our stay. Convenient location for St Davids station. The campus was beautiful and we spent an hour or two wandering around looking at all the buildings and grounds. Staff were lovely. Breakfast was good value. Only negative was the bed was smaller than we are used to and the bedroom was very hot, not helped because the windows had restricted opening. We would stay again.
Stayed 1 night in Sep 2022
Response from Event Exeter on 5 Sept 2022
Thank you for your feedback.  We are delighted to hear that you enjoyed your stay with us. The restrictors on the windows are there for safety reasons but we do have fans available to collect from reception. Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.  With Kind Regards, Event Exeter

10/10 Excellent

Terry

Stayed 1 night in Sep 2022
Response from Event Exeter on 5 Sept 2022
Thank you for your feedback.  We are delighted to hear that you enjoyed your stay with us.  Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.  With Kind Regards, Event Exeter

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be nice to provide a hair-drier
Stayed 1 night in Sep 2022
Response from Event Exeter on 5 Sept 2022
Thank you for your feedback.  We are delighted to hear that you enjoyed your stay with us. There are hairdryers available to collect from the reception at Holland Hall. Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.  With Kind Regards, Event Exeter

8/10 Good

Pilar Teresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing surrounding
Comfortable beds, beautiful environment. The gardens around the university were amazing and well kempt. Breakfast was diverse and easy to locate around the serving area.
Stayed 2 nights in Aug 2022
Response from Eventexeter on 9 Aug 2022
Dear Teresa, Thank you so much for your feedback. We are pleased to hear that you found our beds comfortable and enjoyed the beautiful environment at Holland Hall. We are also pleased to hear that you enjoyed the diverse breakfast options. Hopefully, we can welcome you back to the University of Exeter in the near future. Kind regards EVENT EXETER

8/10 Good

Catherine

Stayed 5 nights in Jul 2022
Response from Event Exeter on 24 Jul 2023
Thank you for your feedback.  We are delighted to hear that overall you enjoyed your stay with us and we hope to welcome you back in the near future.

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
A comfortable room with a lovely tree top view, and an excellent surrounding aesthetic. The shower wasn’t very good, and the breakfast wasn’t worth the money. Overall, an okay stay! Very convenient if you’re going the the University for a conference.
Stayed 1 night in Jul 2022
Response from Event Exeter on 25 Jul 2022
Thank you for your feedback.  We are delighted to hear that you enjoyed your stay with us. We will pass on your comments about the shower and the breakfast onto our team at Holland Hall. Hopefully we can look forward to welcoming you back to the University of Exeter in the near future.  With Kind Regards, Event Exeter

8/10 Good

PUAY CHEH

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2022
Response from Event Exeter on 19 Jul 2022
Thank you very much for your feedback and we are glad to hear that you enjoyed your stay with us. Hopefully we can look forward to welcoming you back to the University of Exeter again in the near future. With kind regards.

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
My stay was lovely. The room was comfortable & clean. The whole facility was perfect for my stay.
Stayed 2 nights in Jul 2022
Response from Event Exeter on 19 Jul 2022
Thank you very much for your feedback and we are delighted to hear that you enjoyed your stay. Hopefully we can look forward to welcoming you back to the University of Exeter again in the near future. With kind regards.

2/10 Terrible

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
The room was very small. Shower very small. Room wasn’t even cleaned either. Very disappointed. Expensive for what it was. Don’t recommend
Stayed 3 nights in Jul 2022
Response from Event Exeter on 14 Jul 2022
Thank you very much for taking the time feedback. We are very sorry to hear that you were disappointed with the room and that you encountered issues with the shower. We will pass your feedback onto the accommodation team. With kind regards.

10/10 Excellent

Catie

Stayed 1 night in Jul 2022
Response from Event Exeter on 15 Jul 2022
Thank you very much for your feedback and we are delighted to hear that you enjoyed your stay with us. Hopefully we can look forward to welcoming you back to the University of Exeter again in the future. With kind regards.

4/10 Poor

Amina

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

6/10 Okay

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A very pleasant stay but overpriced
Very clean room and the campus is beautiful. The breakfast was good - lots of choice. Service was very good -staff all very helpful. However the bedlinen was cheap and scratchy and the room was as you would expect - an empty student room. This would be fine if the rate was not identical to hotels in Exeter which would provide more more comfortable surroundings and quality bedlinen.
Stayed 3 nights in Jul 2022
Response from Event Exeter on 7 Jul 2022
Thank you very much for taking the time to feed back. We are glad to hear that overall you were pleased with your stay, although we are sorry to hear that you felt it did not represent value for money. We will pass your feedback on to the accommodation team. With kind regards

4/10 Poor

Libby

Disliked: Staff & service, property conditions & facilities, room comfort
Depressing place to stay !
Wouldn’t recommend this to anyone to be honest unless it was very cheap . Extremely budget accommodation in every way ! No toiletries other than one bar of soap . Budget toilet paper , only one sachet of tea and coffee in a double room . Cheap bed , mattress , noisy at night . Fire alarm went off in the middle of the night . Worse place I’ve ever stayed . At £98 a night we expected a lot better . Parking a nightmare as no spaces nearby and had to park down a massive hill . Loads of steps and stairs . No lifts . Just a pretty miserable stay in every way .
Stayed 2 nights in Jul 2022
Response from Event Exeter on 5 Jul 2022
Thank you very much for taking the time to feed back. We are very sorry to hear about the issues you experienced during your stay and we will pass all your feedback on to the accommodation team. With kind regards.

10/10 Excellent

Stephen

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great option for a stay in Exeter. Great view as well
Stayed 1 night in Jul 2022
Response from Event Exeter on 5 Jul 2022
Thank you very much for you feedback and we are delighted to hear that overall you enjoyed your stay. Hopefully we can look forward to welcoming you back to the University of Exeter again in the future. With kind regards.

8/10 Good

Anthony

Stayed 1 night in Jul 2022
Response from Event Exeter on 5 Jul 2022
Thank you very much for you feedback and we are pleased to hear that overall you enjoyed your stay. Hopefully we can look forward to welcoming you back to the University of Exeter again in the future. With kind regards.

10/10 Excellent

Guy

Stayed 1 night in Jun 2022
Response from Event Exeter on 5 Jul 2022
Thank you very much for you feedback and we are delighted to hear that you enjoyed your stay. Hopefully we can look forward to welcoming you back to the University of Exeter again in the future. With kind regards.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Event Exeter on 5 Jul 2022
Thank you very much for you feedback and we are pleased to hear that overall you enjoyed your stay. Hopefully we can look forward to welcoming you back to the University of Exeter again in the future. With kind regards.

6/10 Okay

sss

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Over priced friendly staff.
Stayed 2 nights in Jun 2022
Response from Event Exeter on 29 Jun 2022
Dear sss, thank you for your feedback and we are please to hear that the staff were friendly. We are very sorry to hear that you feel the accommodation is overpriced. We will pass on your comments to the sales team. With kind regards, Event Exeter

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Standard just bed & bathroom but no complaints at all for the price 👍
Stayed 1 night in Jun 2022
Response from Event Exeter on 29 Jun 2022
Dear Jordan, thank you for your feedback. We are pleased that you found your stay was good value for money. We do hope you will consider staying with us again in the future. Kind regards Event Exeter

10/10 Excellent

David

Stayed 2 nights in Jun 2022
Response from Event Exeter on 29 Jun 2022
Thank you for your feedback. We hope to welcome you back in the near future. Kind regards, Event Exeter

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost effective
Basic but clean and a surprisingly firm bed (which I like). Great breakfast.
Stayed 1 night in Sep 2019
Response from Jo - Sales Support on 9 Sept 2019
Dear Sir/Madam Thank you for your feedback. We are delighted to hear you enjoyed your stay with us especially the firm bed and breakfast is always a big hit with our guests. We do hope you will consider staying with us again in the future. Kind regards Event Exeter

8/10 Good

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Jo - Sales Support on 9 Sept 2019
Dear Amy, Thank you for your feedback. We are pleased to hear you enjoyed your stay with us and hope to welcome you back in the future. Kind regards Event Exeter

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are quite basic but absolutely adequate for short stays. The rooms were very quiet and the french windows were a bonus in the warm weather. I found the bed a bit uncomfortable but clean. The breakfast and faclitites were very good. No problems with parking.
Stayed 3 nights in Aug 2019
Response from Jo - Sales Support on 9 Sept 2019
Dear Debbie, Thank you for your feedback and wonderful rating. We are delighted to hear you enjoyed your quiet stay. We will log your comments about the bed for the accommodation team. We do hope you will consider staying with us again in the future. Kind regards Event Exeter

8/10 Good

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Jo - Sales Support on 9 Sept 2019
Dear Marie, Thank you for your feedback. We are pleased to hear you enjoyed your stay with us and hope we can welcome you back in the future. Kind regards Event Exeter

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We were delighted with our stay here just what we needed quite restful.
Stayed 2 nights in Aug 2019
Response from Event Exeter on 29 Aug 2019
Dear Anonymous, Thank you for your feedback. We are delighted to hear you had a quite restful nights stay and look forward to welcoming you back again. Kind regards Event Exeter